System error code 5 (and error code 80240016)

I was having trouble with Windows updater (error code 80240016) when I tried to install SP1, and then found the solution was to open service command and follow the instructions given on this microsoft site (http://support.microsoft.com/default.aspx/kb/957307) . BUT it didn't work, because for some reason access was denied and it kept saying 'System Error Code 5".  I don't know what it means and how to fix it!
Please help, I can't update windows until this issue is resolved!

Hi
Sorry that article did not help.
I was under the impression that the article was operating system agnostic and that the settings would work for any version of Windows.
I would recommend that you take advantage of the free, unlimited support that Microsoft is offering for Windows Update issues.
This will connect you directly with the support engineers that specialize in WU problems. Be sure and include an exact description of the problem, including the proxy connection you use.
Windows Update No-Charge, Unlimited Support:
https://support.microsoft.com/oas/default.aspx?gprid=6527
You might also want to peruse the Windows Update newsgroup to see if anyone there may have seen and possibly solved a similar problem.
Discussions in Windows Update:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&cat=en_US_56d1dd45-de9e-4fc5-9bc1-2d1d0de6daee&lang=en&cr=US
Good luck.
If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
Ronnie Vernon
Microsoft MVP
Windows Desktop Experience

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