System Recovery Help (Please!) :)

Hello,
I started a System Restore on my future mother-in-law's Toshiba Satellite C655D-S5063 tonight, but after it had actually begun the process, I got an error message (was not quick enough to write it down, I believe it started with something like F-10______?) and the computer automatically restarted itself. I was then greeted with the wonderful "Boot Manager Missing" message.
Using my fiancé's computer, I did some forum searching and tried the following:
1.) Created a Windows Repair Disc using fiancé's HP desktop. Got the laptop to boot and the recovery options window to pop up... but, unfortunately, attempts to use the System Restore were met only by a (very frustrating!) "Contact HP Customer Support" screen. Which obviously does not help me when trying to restore his mother's Toshiba laptop ;p
2.) Downloaded Recovery Disc .iso's for both the 32 and 64 bit versions of Windows (as I am not -entirely- sure which her system was using, although I believe it was 64). Again, got the machine to boot just fine... but this time the System Restore option was not even included in the list of recovery options.
I am pretty much out of ideas at this point, and would appreciate any suggestions
Thanks,
Laura

Satellite C655D-S5063 
Created a Windows Repair Disc using fiancé's HP desktop. Got the laptop to boot and the recovery options window to pop up
Good start, Laura. We call that place WinRE (Windows Recovery Environment).
Tell us about what happens when you use the first entry there, Startup Repair. Sometimes you need to run it more than once.
If that doesn't fix things, at the command prompt run this (and then maybe you need Startup Repair again).
   chkdsk c: /r
Downloaded Recovery Disc .iso's   ...  Again, got the machine to boot just fine...
Don't know what this is all about. Hope you didn't mess up Windows.
-Jerry

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