System set to origianl setting-virus Now I can't retrieve pix

My computer had a virus, so I reset to original factory system settings. The Adope Photoshop Starter Edition stayed on the main icon. When I try to go into the Adobe Photoshop Starter edition now it just goes away. I registered again and received a new log in password (e9c8xxxxx) and when enter the site just goes away and not let me in.
Do you have any idea what my old password might have been or could it be something else wrong? The picture album shows in the background, but when I log in everything goes away back to the main windows icon screen. Please help I have several hundred pictures in the album.
I'm at [email protected]
Thank you.

I cannot answer your question about passwords, but I would have though you should reinstall the program.
> Please help I have several hundred pictures in the album
They are not "in" the program, they are just cataloged by it. They are on your hard disk.

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