System time zone and User time zone is differenct.
Hello friends.
We use SRM 5.5 with classic scenario. (SP07)
Our system time zone is CET.
Now if we have a user different with a different time zone in the user master, for example, a UTC+9.
We can end with up with a received date in service BBPBWSP_SIMPLE that is before the created on date in the shopping cart.
A shopping cart is created at 2006.05.10 but the received date in Approval says 2006.05.09.
So approver can be confused the requested date.
Is this standard bugs or standard design?
How can we change the received date with user Time Zone?
Thank you,
Best Regards,
SH.
Hello,
As far as I know, if you do not populate the field "of the user" in SU01, system takes the pattern timezone, which is UTC, to display to the end user in web gui.
I did the following test:
- I created a RFX with a user who's timezone (in tx SU01) is set as:
Sys. Time Zone CET
of the User INDIA
- CET time was 20:01:55
- GMT time was 18:01:55
- India time was 23:31:55
Looking at this RFX in BBP_PD I see the following:
Same user (India timezone and CET as "Sys. Time Zone"):
Created_At: 20:01:55
Changed_at: 20:01:55
DETAILS ->
Created at: 18:01:55
Changed at: 18:01:55
RFX header (description): 23:31:55
So, if you want to populate the header document in WEB GUI with another time zone than UTC, you have to use the field "of the user", under Personal Time Zone. However, if you want to display the UTC time zone in header documents in web gui, you can leave this field empty.
Kind regards
Ricardo
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Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
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Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.Beardpapa wrote:
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Edited by: mr.chhunchha on Nov 21, 2008 2:02 PMmr.chhunchha wrote:
I have messaging server 7 running on solaris 10 x86.
when I change my system time zone, the time stamp related to messages received and sent is getting changed, regardless of the time zone set in UWC (global setting).Which "system" are you referring to, i.e. the client system running the browser or the server system hosting Messaging Server?
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