T420 fingerprint reader only works for start-up

I received my new T420 yesterday. Totally love it, except I'm having trouble with the fingerprint reader. I works fine for Windows 7 Pro start-up. It does nothing for passwords on websites, files, folders, etc. I installed and re-installed the driver and still nothing. Anyone have any ideas? Thanks in advance.

@andyems10,
Here is how I set my password manager. I swipe fingerprint to boot up the PC then it will login to Windows normally too.
Then when I open applications such as Lotus Notes or SameTime, it would prompt for a fingerprint, then once I swipe it, it will automatically fill in the password blanks for Lotus Notes and SameTime. If I were to close Lotus Notes or Sametime, it wouldn't prompt for a fingerprint anymore thus you wold need to swipe only once.
Did you get a prompt if you were to login any accounts such as emails when you are using IE? You should get a prompt to remember the password using password manager.
//JameZ
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T420s - fingerprint reader - no software for windows 7

Hi,
since my last update with 'system update' (active hdd protection and something else) I get an error while logging in into windows with the fingerprint reader.
Link to image
I am able to start my thinkpad using the fingerprint reader, but logging in into windows and starting the fingerprint reader software leads to that error message. So I removed drivers and software to install again. But I recognized, there are no drivers / software packages for the fingerprint reader for windows 7 anymore on the lenovo server. Also the system update doesn't show anything for that purpose. So I tried installing the windows 8, 8.1 software but I had the same error.
Furthermore, my system update cannot be started with the normal command anymore (tvsu.exe), I have to use the Tvsukernel.exe file in the system update folder. Something went totally wrong here. I tried to reinstall the system update again several times with no success.
Anyone with an idea? Don't want to re set up windows.
Max
Moderator note: images totalling more than 50k converted to links per forum rules: Lenovo Community Participation Rules

Some else reported these exact same problems:
http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X220-Software-fail-System-Update-and-Fingerpri...
I don't know what causes it but the other user suspects something is wrong in Windows Update. So far, I haven't seen the issues myself.

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Can't say I haven't done the same kind of thing...keep finding things I had every intention of...
If you have the chance stop by an Apple Retail store and talk to them about it...they often work deals for replacement of out of warranty non-working items for prices around half price. Won't hurt to stop by and see what they will do for you.

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I have a Lenovo T510 (4313CTO) system that until recently worked just perfectly. After I know not what - I have checked the Windows Update log, etc. - now, when booting, when the system reaches the Windows logon screen, the usual 'Please wait' message is displayed, but after maybe 30s of that, it reads 'No attempt to start this service has been made since the last boot'.
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I had a similar problem, the first time I occurred after a Windows Update. This time I formatted and made a fresh Windows 7 installation.
The next time the same happened again after I updated the system using the "Lenovo ThinkVantage System Update".
When I tried to open the Fingerprint software directly the following message appeared “The dependency service or group failed to start" and the Error Code E7210001 appeared in details.
This time I discovered in another forum while searching for another problem ( "Devices and Printers" did not load) that the problem was due to one of the services was disabled, the Credential Manager service.
To correct this just type in Start the following: services.exe
Look for the service: Credential Manager
In properties the Startup type should be set to "Automatic"
Press Ok and the next time you restart the computer the Fingerprint reader should work.
Hope this solves your problem.

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ejwoodall wrote:
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Then I guess the millions of people running 10.5.7 with no issues are just hallucinating that their machines are working fine?
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If your machine performs flawlessly, it may be a router issue.
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In the context of that explanation, all you've done is possibly reinstall software that asks to add "2 + 3."

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Fingerprint reader not working and cant drag icons after windows 10 update

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Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I read your post about the Windows 10 update, and wanted to assist you! To start, can you please provide me with the Product Number of your notebook? Here is a link you can use that will help you find your Model and Product Number: How Do I Find My Model Number or Product Number? In the meantime, I recommend using the Go back to an earlier build option, in your System Settings:
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W540 - Fingerprint reader stops working after sleep

Once again the fingerprint reader stopped working.
When I run the Lenovo Solution Center (v2.7.003 rev 19975) all appears normal. When I go to [Security]>[Fingerprint] I get a <Status> that it is enabled.
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See the pictures.
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Date: Sun, 6 Jun 2010 11:20:59 -0600
From: [email protected]
To: [email protected]
Subject: Flash Player only works for the account that downloaded it
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T420 fingerprint reader only works for start-up

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