T430 Keyboard malfunction

Hi everyone.
I am experiencing a serious problem with my just recently acquired T430 - specifically with its keyboard:
- It seems like the keyboards circuits / electrical contacts are not very well isolated resp. poorly designed (at least that's my explanation for the problem) - so that pressing a or in my case some specific keys triggers multiple other keys! Mainly the upper part of the keyboard is affected (Tab/Number/F/Hotkey - Rows).
- Now - I had this problem like after one month using the laptop - I called the support and got replaced the keyboard (great service) but now - like again one month later - it seems like exact the same malfunction occurs again!
I don't think, that I am using and treating my laptop the wrong way... au contraire I am almost too careful handling it.
So
- Does anybody else have/had the same problem?
- Do you think the problem could even be a software malfunction and not based on hardware?
- What can I - what should I - what would you do?
Any input and help is appreciated!
Greetings
TG
Solved!
Go to Solution.

Good Afternoon Guenst,
If you have replaced the keyboard and you are still having a problem you may want to send your system in for repair at the depot.
Usually when a problem like yours persists, the problem the system seems to be having does not have an obvious solution.
I recommend calling the support line and having them set you up to send in your system for repair.
The repair depot might be able to better pinpoint and fix your keyboard issue.
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