TA38625 how do you fix the device if the sleep/wake and the home button doesn't work and you are stuck at one page?

i need my phone to start working again normally but i cant seem to find out how to fix it.

I fail to see how oyu can even use your phone if both buttons are not working.  You would never be able to minimise one app and elect to use another.  I think it is time you got your phone fixed or replaced

Similar Messages

  • I Got My Fourth Generation iPod touch Since 1year and a half, And My Home Button doesn't work anymore and when i'm on an app it bugs and goes to the menu. Is It Normal? Please Help me ASAP

    I Got My Fourth Generation iPod touch Since 1year and a half, And My Home Button doesn't work anymore and when i'm on an app it bugs and goes to the menu. Is It Normal? Please Help me ASAP

    The Home button "wears out" sometimes
    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • How to get rid of switch control on an iPod touch that home button isn't working and wifi is off.

    My son has an iPod touch and his home button doesn't work on it. Because the home button didn't work he had the touch button on his screen to navigate through things. Last night he was out, shut his wifi off because there wasn't any wifi to connect too, and was fooling around with his iPod. Somehow he enabled switch control on his iPod, then it shut down and now can't get into it because the touch home button has disappeared, wifi still isn't connected and home button doesn't work.
    We tried rebooting it and wiping it remotely, but because there isn't wifi, we can't connect. Also, it's password protected and we can't get into it from the computer because of the switch control.
    Please help if you can. He's had it for two years and is feeling pretty down today, it took him a long time to save up and buy it.
    Thank you so much.

    Place the iPod in recovery mode using one of these programs and then restore via iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too

  • My home button doesn't work and the password has changed itself

    my home button doesn't work and same how my password changed on it's own so wha do I do ?

    Place the iPod in recovery mode using one of these programs and then restore via iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella

  • I have the ipod touch 5 ios 7. i reset my passcode but i dont remeber what it is. i dont have itunes on my computer and my home button doesn't work. how do i reset my passcode or ipod?

    i habe the ipod touch 5 ios 7. i reset my passcode but i dont remeber what it is. i dont have itunes on my computer and my home button doesnt work. how do i reset my passcode or ipod?

    If you can't remember your passcode, you'll have to restore it to remove the passcode, as explained here: http://support.apple.com/kb/HT1212.
    If you're running iOS 7 with Fid My iPod enabled, in order to restore it you'll have to force it into recovery mode as explained here: http://support.apple.com/kb/ht1808, or erased it using Find My iPhone on icloud.com if your home button isn't working (see http://help.apple.com/icloud/#/mmfc0ef36f).

  • My phone is stuck on the apple and my home button doesn't work. How do i fix it?

    HELP,it's my phone and i need to be able to go on it.i have a problem with a family member.

    Have you tried holding them down for at least 10 seconds?
    If it doesn't work, connect your iPhone to your computer, and in iTunes, choose to go back to manufacturer settings. Just remember to have a backup of your iPhone, if you choose to do the latter.

  • What should i do if my iphone 4 has water damage and the lock and home button doesn't  work and it says to plug it into itunes and to restore and update it when i restored and updated it 3 or 4 times already? What should i do?

    i need help with water damage and problems with my iphone.

    Do you have a backup of your contents?  When the iPhone showed the screen with the USB cable and said to connect to iTunes, it had already entered the recovery mode which means all content had been erased.  So you need a backup from before the water damage and problems started to get your contents back.

  • I have an ipod touch 5th generation and it won't cut on. I've had it about a year and the home button doesn't work, How do I fix it?

    How do I fix my ipod?

    It is an ipod touch 5th generation. I've had it about a year and the home button doesn't work. Right now it doesn't want to turn on.

  • I bought iphone 4 from friend and he said he had dropped it in sweet tea at the top and it moved down to home button and now home button don't work how can i fix it? this happend long ago

    ok i bought an iphone 4 from a friend he told me the story about it saying he had a glass of sweet tea with a little bit left, and he had dropped the phone in there upside down and it completely screwed up the phone and it was freaking out. after a while he said it all went away as if nothing happened but now the home button doesn't work so is there a way to fix the home button without taking it apart or sending it somewhere to get fixed?

    You can make a Genius Bar appointment at your nearest Apple Store or start here https://selfsolve.apple.com/agreementWarrantyDynamic.do to send it in. In either case it will cost $149 USD to do an out-of-warranty replacement.

  • How much will Apple charge me to fix my Ipod Touch 4g? It won't turn on because I think the battery is bad, and the home button doesn't work anymore... and it's not under any warrenty anymore

    How much will Apple charge me to have my Ipod Touch 4g fixed? It won't turn on anymore more because I think the battery is probably bad, and the home button doesn't work either... its not under any warrenty either.

    Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/

  • My iPod touch home button doesn't work how can I fix it

    My iPod touches home button doesn't work how can I fix it and how much will it cost if I get apple to fix it ?

    See:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    Apple will only exchange the iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    Try a third-party place like the following.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Use the Assistive Touch Accessibility feature if you have iOS 5.

  • Mi boton home no funciona, como hago para arreglarlo? My home button doesn't work, how can I fix it?

    Mi boton de home no funciona, desde hace rato, pero no se como arreglarlo? la garantia de un año ya expiro, asi que no se que hacer! alguien sabe? gracias!
    My home button doesn't work, since for some time, but I don't know how to fix it? the one year warranty already expired, so don't know what to do! does anyone know? Thank you!

    Hola PaulaVila,
    Has probado a calibrarlo por si acaso? Para hacerlo tienes que abrir una de las aplicaciones preinstaladas (Contactos es la que suelo usar yo). Una vez abierta, pulsa el botón de encendido del dispositivo hasta que aparezca el cuadro de dialogo de apagado. Luego pulsa el botón de inicio (el que no te funciona) hasta que salgas de la aplicación (el cuadro de dialogo de apagado también desaparecerá).
    Si así no lo consigues te sugiero que te acerques a un Apple Store o a un servicio técnico autorizado.
    Un saludo,

  • I have virgin mobile iphone that i found,the power button doesn't work and the phone is now saying disalbed what can i do to fix it

    I have a virgin moble iphone that i found, the power button doesn't work and the phone is saying disabled,what can i do to fix it?

    Probably nothing, the phone has a high likelihood of being stolen and if you try to Restore it you will run into Activation Lock. Turn it in to the local authorities.

  • My ipod is broken. The home button doesn't work, so I took it to a tech shop and they also said that the LCD cable was broken and my screen is cracked. Will apple fix my ipod or just replace it?

    I would like to know if apple will replace it. If not, then I will take somewhere cheaper but it has some scratches so I would like to get a new one.

    The home button doesn't work, the LCD cable is broken and the screen is cracked!  Wow.  That's the worst case of abuse that I've seen.  I think that Apple will laugh at you.

  • My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?

    Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?

    Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.

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