Tape Libraries go offline during a backup job

I am performing an NDMP backup from Netapp Fas 2040 to Oracle StorageTek SL500. However, everytime a job is performed, the tape libraries go offline before any data can be written to tape! Any one having experienced this problem  before, or any possible causes and solutions?
Thanks

Hi.
You give very small part of information.
What backup software you use ?
How you configure SAN zonning ?
You use NDMP backup direct to tape drive or via backup media server ?
What log/error messages on SL500, on Backup software ?
What means libraries go offline ? Whole library  was unavailbale or ine drive ?
How you make library back online?
It's neew configuration or  this configuration work before ?
Regards,
  Nikolay.

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    ================== END OF SCRIPT ============================
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