Tasks not showing in Outlook when used in Citrix

Hi,
A user cannot load the tasks in the to-do bar when using outlook as a published app in Citrix.
Outlook is working on the user's local but she needs to use the published app. User is using Outlook 2007 and Citrix 6.0
Can someone help with this?
Joe

That's controlled by the sending copy of Outlook, and depends whether Outlook is aware of the name associated with the email address. For instance, if you send an email using a contact that includes the recipients name that Outlook will add that detail to
the message being sent, but if you manually enter the email address (and Outlook doesn't have the address and name in its autocomplete cache) then just the email address will be displayed.
Most likely, if you receive a message that only has the email address then it would indicate that the sender hasn't received an email from that address previously, and as such Outlook is unable to determine what the name is.
The crucial thing is that there's nothing you can do as the recipient to affect this, it's purely down to the senders Outlook. As the recipient you simply receive the email containing the information that their email client included when it was sent.

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