TC 500 GB just not working for me

Hi,
Trying to set up my new TC 500 and just can't get it to do anything.
Updated airport software using the disk and internet updates. Tried to set up the TC and initially went through all the stages but did not complete pressing go back as I was unsure that I had connected to the right wireless network (live in unit with other signals nearby)
Now when connected via ethernet to the computer the TC is not found in airport utility, when connected to the router via ethernet, the time capsule light shows solid amber the ethernet light on the router disappears (works fine with the Airport Express unit hat I have) and cannot be located in airport utility
I tried the reset button which did nothing until I reset when plugging the power cable in.
I'm at a loss at what to try now other than taking it back to the shop
Can anyone suggest anything?
Thank you

keird, welcome to the discussions!
Pull the power cable from the TC and let it rest for 10-15 minutes.
When you are ready, hold in the reset button and continue to hold it in as you plug the power cord back in.
Release the reset button after 10 seconds.
This will return the TC to factory defaults so you can reconfigure it. Keep the ethernet cable plugged in from one of the LAN ports to your computer to help Airport Utility "see" the Time Capsule.
Before you reconfigure it, think about what you want to the TC to do. Join your existing network? Create its own wireless network? Will the TC be connected to your modem, or another router?
Post back with more info if you need further instructions. Once you have the TC setup, you can always go back into AirPort Utility and click Manual Setup for further adjustments as needed.

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