Technical Communication Suite with Web Premium CS4

Can Technical Communicaton Suite coexist on a PC with Adobe Web Premium CS4? Any information is appreciated.

They are compatible. you will need to make certain choices about the programs that both programs install. For example, the Acrobat version installed by TSC2 is more capable than the one installed by Web Premium. Only install the parts you want.

Similar Messages

Can I update for free a Acrobat 9 Pro, bought within an Adobe Creative Suite 4 Web Premium?

I have a licensed/registered Adobe Creative Suite 4 Web Premium with Acrobat 9 Pro. Can I upgrade this for free - and how please?
Thanks - [email protected]

Hey dirk.samyn,
Could you please clarify whether you need to update Acrobat or upgrade your Creative Suite as both terms are quite different.
You might navigate to the below mentioned link discussing on an upgrade from CS4 to CS6:
Upgrade from CS4 to CS6
Let me know if this helps.
Regards,
Anubha

Solved: Technical Communication Suite 2 Installer Crashes

I was repeatedly getting a crash installing Tech Comm Suite 2 in Windows XP from installation files I downloaded to my hard drive. The crash happened in the preinstallation phase, right at the beginning even before a serial number was requested.
The Adobe Technical Communication Suite 2 Installer would freeze then crash with a message, "Adobe Technical Communication Suite 2 Installer has encountered a problem and needs to close. We are sorry for the inconvenience."
I had the correct specs and resources for the installation and had turned off all the stuff I could think of. FM8 and CS3, including Acrobat 8 Pro, were installed but not running.
I found a workaround to this problem in the Adobe Knowledgebase and it works under light testing. Though, FM 9 is not outputting fonts correctly using Acrobat 9 (though Word and FM8 do not have this issue), but all seems functional.
I'm a little nervous because it does not look like the TCS 2 installer did a complete removal of Acrobat 8 when it installed Acrobat 9, but I have not yet run into a gotcha.
Here's what I found that worked to get TCS 2 installed:
1) Access the KB search http://www.adobe.com/support.
2) Search for "Adobe Technical Communication Suite 2 Installer" in the product "Technical Communication Suite" and select the "Product Support" checkbox.
3) Many results are for Vista--so Vista users presumably could run into this, too. Look for "Troubleshooting system errors and freezes (Technical Communication Suite 2 on Windows Vista) (kb408338)."
4) Pay attention and try step 4.: "4. Run Technical Communication Suite 2 while no other applications are running" as follows
[quote the Adobe KB article]
To disable startup items and non Microsoft services:
1. Quit all applications.
2. Choose Start, type msconfig in the Search text box, and press Enter.
3. Write down all unselected items under the Startup and Services tabs.
4. Click the General tab, and choose Selective Startup.
5. Click the Startup tab and select Disable All.
6. Select any startup items that are essential for testing the problem. If you are unsure whether an item is essential, leave it deselected (disabled).
7. Click the Services tab, and check Hide All Microsoft Services.
8. Select Disable All then re-select any services that are essential for testing the problem. If you are unsure whether an item is essential, leave it deselected (disabled).
9. Click Apply, and restart Windows for the changes to take effect.
Note: Upon restart, you'll be notified that the System Configuration utility has made changes to the way that Windows starts up. Click OK. When the System Configuration utility appears click Cancel.
10. Right-click icons in the Notification Area and close or disable any startup items that are still active.
Then, try to re-create the problem:
* If the problem no longer occurs, one of the startup items is the cause of the problem.
* If the problem recurs, startup items are not the cause of the problem and you can re-enable them:
1. Choose Start, type msconfig in the Search text box, and press Enter.
2. Click the General tab, and choose Normal Startup.
3. Deselect any items that you wrote down in Step 3 of the previous section.
4. Click Apply, and restart Windows for the changes to take effect.
[/quote]

Read the options carefully - it doesn't mess with the CS3 components.
Quote: "The Adobe CS4 Clean Script is designed to not interfere with
existing Creative Suite 3 products, but it allows you to specify if
you wish to remove them as well."
For the font issue:
Check the settings in the Adobe PDF printer instance:
Printing Preferences > Paper/Quality > Advanced... button - should
have Download as Soft Font for the TrueType option enabled
Printing Preferences > Adobe PDF Settings
Do NOT have the "Rely on system font only; do NOT use document fonts"
option enabled!
Properties > General tab > Substitution table - except for Symbol and
Courier, there should be no substitutions allowed.
Also, check your Distiller options to see if the font location is
correctly specified and if the Fonts section of the joboptions in use
does not have a "Never Embed" setting for some of the fonts.

Adobe Technical Communications Suite - Importing Framemaker Files into Robohelp

We have just started using the Adobe Technical Communications
Suite to import our Framemaker files into Robohelp. (We have about
a year’s experience of taking Framemaker files into Web Works
Publisher, with good results so we were hoping for a similar
experience with Robohelp).
Please can you help us with the following two problems:
1. Importing FM files into Robohelp has posed some immediate
table formatting problems. We imported the FM files by reference
according to the instructions but cannot format the tables, ie.
Colors etc.
2. Can you also tell us if there is a way to set up our
graphics in Framemaker to import into Robohelp without first having
to run them through a batch file scenario to change the size for
online help. Also, can you explain why the imported graphics are
being put into separate folders in Robohelp – is there a
system option where we can stop this from occurring.
We are a little frustrated because we are long-time users of
Robohelp and Framemaker and are finding some of the new features of
TCS are not as helpful as we first thought. I am sending these
questions after spending several hours going through the Robohelp
Help and the Adobe website and not finding the answers.
Thanks for your help,
Asra S.

I have purchased the Technical Communications Suite and am
working with it now. I am finding several short comings in the
product – 60% great product and 40% not so great. I have been
using FrameMaker and RoboHelp for about 11 years and also I am a
Webworks (ePublisher) user. I was expecting (at a minimum) to have
the same functionality as ePublisher in TCS - ePublisher works
seamlessly with FrameMaker. Quadralay worked with me the first
month to answer my questions to ensure I was pleased with the
product - and welcomed/appreciated my feedback. In some cases they
provided me with scripts to accommodate my needs. I am finding on
message boards and forums that a lot of users as very disappointed
with your product so far. Are there any plans on
improving/enhancing the product to accommodate our basic requests?
The standard answer we get concerning graphics and tables is
to use conditional text. This is not single-sourcing and is a
horrible recommended work-around – a hack if you will. We use
conditional text to handle differences in program functionality. I
understand there is some set up required when you create a new
project in RoboHelp, but after that I would like to run the Batch
File process to simply generate my newly updated FM files to online
help. How efficient is that? VERY!
I have provided a list of the basic missing
functionality/oversights that would greatly improve the product and
satisfy a lot of your current users. Some of these issues may be
user misunderstanding and in that case I seek guidance on what
I’m doing wrong. Take the other issues into consideration
because these are not just my issues, but a TON of your users.
Hopefully you are user focused and are as concerned as we are.
Please welcome this feedback as a way to improve the product.
- No Breadcrumbs supported with MS HTML Help - supported in
your other outputs and is available in ePublisher, so it must be
possible.
- Table formats are not configurable – why? Sometimes
the converted table format from FM isn’t 100%.
- Imported file structure (folder for each chapter) totally
hoses my fix to poor graphic rendering. Currently I use a batch
file to run a Photoshop macro/action on my graphic source files to
reduce the file size by 50% and sharpen. I replace the graphics
with my graphics and they look marvelous in online help. I copy my
source graphics back into my “graphics folder” imported
into FM at 260 dpi for my printed docs. Can we have the option on
the structure for imported FM files to put them all into one
folder?
- Text entered into the Auto numbering field is not converted
when importing by reference. It is when just doing a straight
import. This is used for standardizing my inserted tables with
pre-populated column titles– Troubleshooting, If/Then, etc.
- Too many CSS issues. It would be nice to have one main
template that we can sync to when the master template is changed.
- Can’t specify a default template to apply to all FM
files when imported.
- My output .chm file is not picking up my Project Settings.
It will not display Favorites, My Window Size, it’s not
showing the TOC.
- Cross-references – sometimes they work and sometimes
they don’t.
- Markers – we use markers for glossary terms and the
character tagging carries forward throughout the rest of the
sentence.
I started testing the product four days ago and these are the
major issues that are keeping me from moving forward with my
overall plan to move to structured FM. I’m now between a rock
and a hard place because now my department does not have the
software to do their job. Do I go to management and tell them that
I made the wrong decision in my tool selection? I choose your TCS
over the updated Quadralay ePublisher that works with FM8…
Maybe they went up on their price because the knew their former
users would come back and be willing to pay the increased price for
their software that generates online help with just a click of a
button.
Thank you for taking the time to read this and for your help
in advance. Please direct these concerns to those in charge of
enhancing the product (Product Evangelist). A reply and technical
support is greatly appreciated.
Director of Technical Publications - Horizon Software
International, LLC
Nikki Bridwell

Missing Serial Numbers for Adobe Creative Suite 5 Web Premium

I purchased Adobe Creative Suite 5 Web Premium with the education discount in 2010. My computer crashed and I am trying to install the software on my new computer. I do not have the serial numbers anywhere. For some reason, the Adobe Acrobat 9 serial number was saved in my Adobe Account. However, the remainder of the applications, which were installed on the same day, were not saved in my account? So now, I have no way of installing anything except Adobe Acrobat 9. Is there a way to have a new serial number issued to you? Or a way for Adobe to use my Acrobat 9 serial number to track down the others? I have all the installation files. Is it hidden in one of those files possibly?

Try chat, they might be able to assist you in finding it thru your account. You might be able to use the Acrobat info to convince them that you also have the CS5 under your account.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Help! Upgrade Fireworks CS5 (from Creative Suite 5 Web Premium) to Fireworks CS6 not working!

Today I bought and downloaded Fireworks CS6 from the Adobe webshop as an update for my Fireworks CS5 that was included in my Creative Suite 5 Web Premium-set.
But during the installation of Fireworks CS6 the serial number of my Creative Suite 5 Web Premium - needed for the installer to verify that I could 'legaly' upgrade - was not accepted! So now I can use Fireworks CS6 only as a try-out-version...
What can I do? If Creative Suite 5 Web Premium isn't the right upgrade-version: how can I get my money back? Or is there another solution?
Please help Adobe!
And thanks in advance,

Thanks for the reply. but how do I manually weed out the install entries in my registry? could you please guide me with the steps? This http://www.adobe.com/support/contact/cscleanertool.html is not working I am afraid. I understand that I need to uninstall the creative suite before I run CS cleaner. But as I explained in my first question, the uninstallation is not working at all. Even I could uninstall the software, I am afraid that I may get into trouble if installatin is not working. All I want is that my photoshop error " save for web devices " which was grayed out should work as normal. This error happened after I moved the plug-ins.
Thanks
Uthan

PS CS4 64-bit (in Web Premium CS4) on Win 7 PC. I did a duplicate file check on my hdd and deleted dup files. Now I get "Some of the application components are missing from the Application directory, Please reinstall.."

PS CS4 64-bit (in Web Premium CS4) on Win 7 PC. I did a duplicate file check on my hdd and deleted dup files. Now when I try to run PS 64-bit I get "Some of the application components are missing from the Application directory, Please reinstall the application." When I do this, it seems to install correctly until the very end, then it says "Installation Complete With Errors", and when I try to run I get the same 'component missing message'. What can I do? PS 32 bit runs fine. Some of the other applications ib Web Premium say the shortcut has been changed or removed. I appreciate your help...Thank you

Best advice I can think of is to uninstall and run the Clean Script from here.
Adobe - Adobe CS4 Clean Script

PROBLEMS INSTALLING ADOBE CREATIVE SUITE 4 WEB PREMIUM.

Can anyone teach me how to turn off the adobe acrobat speed launcher?
When I was loading the disc a prompt appeared asking me to disable it.
Being searching the net but nothing helps.
I just kept having problems installing this software and my computer does qualify for it's requirements.
I even deleted every adobe file just to install this but nothing helps.
Any ideas how I could install this right?

(I give up. I am calling for the helpline.)
OK recent updates to it more information states:
Adobe Contribute CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Dreamweaver CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Fireworks CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Flash CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Illustrator CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Photoshop CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Soundbooth CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Version Cue CS4 Server
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Creative Suite 4 Web Premium
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.

Adobe Creative Suite 5 Web Premium Student and Teacher - Is there any chance to get a CC discount?

Hi there.
I'm currently a user of Adobe Creative Suite 5 Web Premium which I bought when I was eligible for Student&Teacher version. I'm not a student, neither a teacher anymore. Is there any chance to get a discount for Creative Cloud?
I thought I would be able to get a discount due to the fact I have previous version of Adobe software, but it seems that it is not for people who bought S&T versions.

Hi,
first of all look at your "Help" on top, where you could go to this:
http://www.adobe.com/ap/support/contact/ ("Need a different country or region?" = Asia Pacific - English) or
http://www.adobe.com/support/service/
Also what concerns the service from ADOBE support I personally made very good experiences with the telephone hotline.
All other product help
800-833-6687
Monday-Friday, 5am-7pm PST
And particularly well I found that Adobe now also offers the chat. All I can give you this link:
http://kb2.adobe.com/cps/403/kb403784.html#Free Support
To 1.: Did you read Adobe's terms and conditions? If so, the question should answer itself. Student version prohibit commercial work, I could read it in a former thread, an academic version would allow it and come with full upgrade rights. (You could use search function here on top.)
To 2.: Since I have no experience, I would even here use Adobe's or Google's search function.
To 3. Yes.
Hans-G.

I was un able to install my Adobe suite 5 web premium, but it will not install my updates, (There was an error downloading this update. Please quit and try again later) have done that have unistalled and reinstalled at least 5 times

I was un able to install my Adobe suite 5 web premium, but it will not install my updates, (There was an error downloading this update. Please quit and try again later) have done that have unistalled and reinstalled at least 5 times

Eduardo Alejandro Lazo what specific error do you receive when trying to apply the update?
I would also recommend checking the installation logs for the updates you are attempting to apply for errors. You can find details on how to locate and interpret the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. You are welcome to post any specific errors you discover to this discussion.

Can I download creative suite 5 web premium setup from somewhere?

I got the package of creative suite 5 web premium but my laptop doesn't read DL Dvds. As far as I could find, Adobe is offering Creative suite 6 trial for download, but 5th version is no where to be found. I've seen a few on torrent sites but I would rather not go there ( altough it doesn't matter as long as I have serial number, does it ?)
Thanks in advance.

As said by Jeff, please read the instructions carefully.
Note: Very Important Instructions
Adobe recommends temporarily turning off any surfing restrictions you might have running, like site or cookie blocking, firewalls or antivirus software.You need to have a free Adobe account and be logged into it to use the links below, as Adobe sets a session cookie on your browser that allows you to access the direct download links. Otherwise, you will receive an “access denied” or “resume your download” message preventing the connection. So please follow these instructions carefully or the links will not work!
Click «here» to visit this page like you want to try Photoshop CS6, and then select the “Download Now” button at the bottom.
If you already have an Adobe ID, then please sign in with it (checking “Remember me“), otherwise take a minute to create one for yourself.
Close/cancel any download windows that pop up for the trial of Photoshop CS6 (you can do a full trial for it later).
Now that you’re logged in at Adobe with the trials cookie set, you can instantly download any of the software below. Just make sure you have enough disk space.
Download the files either by clicking directly on the DDL links, or by right-clicking and choosing “Save Link As…” on the popup menu – and save all files to the same place.
Then follow the product installation instructions here.

Adobe Technical Communication Suite 1.3 Announced

Adobe Technical Communication Suite
(www.adobe.com/products/technicalcommunicationsuite) has been
updated today. Technical Communication Suite 1.3 now contains the
new Adobe Acrobat 9 Pro Extended. Technical Communication Suite
customers can purchase an upgrade that includes Acrobat 9 Pro
Extended. Adobe Acrobat 9 Pro Extended is a superset of Acrobat 9
Pro, all the powerful 3D features, and Adobe Presenter, Adobe
LiveCycle Designer ES, and Adobe 3D Reviewer software. With
Presenter, you can add video, voice-over, demos, and interactive
quizzes to Microsoft PowerPoint slides, and then output to PDF for
reliable, cross-platform sharing. I am sure learning professionals
will love this new and exciting feature.
With Acrobat 9 Pro Extended, you can now deliver the richest,
most engaging PDFs with new support for videos and portfolios.
Easily share video in PDF - Convert a variety of video
formats to FLV for reliable, cross-platform sharing of video,
animations, and applications in PDF documents. With native support
for Adobe Flash technology, no additional media player is necessary
for playback.
Insert video in PDF - Embed video in Microsoft Word or
PowerPoint and convert to FLV in PDF or insert FLV or H.264 video
in PDF files for direct playback in Acrobat and Adobe Reader.
Easily review video - Comment on video using any of the
commenting and markup tools to add feedback to a specific frame.
Unify the widest range of content in a PDF Portfolio -
Assemble documents, drawings, e-mail, spreadsheets, and rich media
— including audio, video, 3D, and maps — in a single,
compressed PDF Portfolio.
Use professionally designed templates - Choose one of many
professional templates to quickly integrate content, define
navigation, and add polish to your PDF Portfolio. Add your logo and
include descriptions to guide recipients through the contents.
I have not listed the most compelling 3D features here. For
more details on features, please click here -
http://www.adobe.com/products/acrobatproextended/features/
Acrobat.com services are now available (announced
simultaneously) that enable you to store and share large documents,
collect form data, and review documents with virtually anyone
across the world.
Thanks and regards
Vivek Jain
Group Product Manager, Adobe Systems
Adobe Technical Communication Suite, FrameMaker and RoboHelp
www.adobe.com/products/technicalcommunicationsuite/
blog-
http://blogs.adobe.com/techcomm/
RoboHelp Packager for Adobe AIR-
http://labs.adobe.com/technologies/robohelp/

Hello Vivek,
Thanks for the announcement.
It is nice to know that anyone that now purchases the
Technical Communication Suite 1.3 as an upgrade will get Adobe
Acrobat 9 Pro Extended for the same price I paid in October 2007
for the Tech Comm Suite with Adobe Acrobat 8. Had I only waited
until this month to purchase the Technical Communication Suite I
too would have the latest version of Adobe Acrobat but alas, I will
have to spend an additional $300US to upgrade to TCS 1.3. Which
means I will have paid 30% more for the TCS than anyone purchasing
it now.
Sometimes it just does not pay to be an early adopter of a
product and have to go through the pain of wondering why RoboHelp 7
was so slow (among other bugs)...but I digress.
I understand you likely have nothing to do with the pricing,
but I felt I had to say something.
Regards,
Randi

Installing Technical communication suite

Folks
I am trying to install Technical communication Suite (mainly
for Captivate at the moment - the rest I'll use later) . I am
running Windows XP, Pentium 4 etc and have a licenced version of
Captivate 2
I keep getting the error message Error: Unable to Load
Product Information as soon as click on the first button on the
initial screen (activated by autorun)
I have worked through the troubleshooting doc on the adobe
site to no result.
The installation process starts up OK on my old steam powered
PC - but I want to install this on my better Pc
any suggestions?
Regards
Steven Knight

Hi Steven
Unfortunately, almost all of us here already have the product
successfully installed.
First, I'd try what is outlined in
this link.. If that
doesn't help, I'd strongly encourage you to contact Adobe support
and see what they have to say.
For what it's worth here, Adobe has changed the installation
method for most of their products. This means that installation
issues aren't problematic with only Captivate. There are issues
with many of the products.
Cheers... Rick

Technical Communication Suite 3 - Install Location Correct?

Hi All,
I've just installed the new TCS3 upgrade from TCS2.5 on my XP Pro SP3 machine. The installer on the DVD seemed to work fine, but I just noticed that it didn't create a \Technical Communications Suite x\ folder like other TCS versions had. It placed all the components (FM10, RH9, etc) in the \Program Files\Adobe\ folder. Has anyone else seen this behaviour? I just found it odd that it seems to have performed a "standalone" component install with the added functionality of the suite.
Jeff

Hi Jeff,
This is the as per the new design of TCS 3. In earlier version all the suite products were placed in TCS folder but in TCS 3 you will not see any TCS folder but all the individual component will have separate folder in "C:\Program files\Adobe"
Thanks,
Sameer

SharePoint Online Cloud Service and Technical Communication Suite Integration

Are there any success stories of using Microsoft SharePoint Online Cloud service and the Technicall Communuications Suite? What were some of the compatability issues? How were they resolved? Are there any issues with using it behind a firewall?What are the limitations?

Posting the links again -
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 1
http://my.adobe.acrobat.com/p29205929/
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 2
http://my.adobe.acrobat.com/p25426010/
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 3
http://my.adobe.acrobat.com/p13101233/

Technical Communication Suite with Web Premium CS4

Similar Messages

Maybe you are looking for