Technical.....

Hi members,
This isn't quite a regular question but i would appreciate if anyone could spare some time in answering this.
I'm not from a software background, so i prefer getting into CRM functional but I'm interested in IC Webclient too. I just wanted to know how much technical thing is involved in  learning IC Webclient. If it is involved, what are things that i should be aware of?
thank you,
Sunil.
Points would be rewarded!

Hi Sunil,
You have to have a good functional knowledge of configuring the system even if you want to configure the IC Webclient. A technical person would be involved in enhancing the views using BSP. And for learning Webclient, you need to know CRM Customizations and if you want to know technical things then BSP knowledge would be required apart from ABAP because ABAP would be required to do the enhancements in the backend CRM System.
Hope this would help.
Regards,
Rekha Dadwal
<b>You gain a point for every point that you reward. So reward helpful answers generously</b>

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    permalink
    [–]lechnito[S] 2 points 1 year ago
    I can confirm that the phone is currently at 4.1.2 and that I wasn't prompted for an OTA update.The fact that both the Android OS and Reddit News processes were simultaneously using an extremely large amount of data is unlikely to be a coincidence... 
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago
    That is very curious that the spikes happened at the same time.I'm curious. It may have put at least some of that 2.6GB somewhere. You could use a data visualizer tool to see if you can find it, which may lead to more clues. 
    permalink
    parent
    [–]lechnito[S] 2 points 1 year ago
    The largest directories are:
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    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
    Yup, Digital Camera IMages and videos.Somewhere in /sdcard/Android would be my guess as to where a mysterious file would be downloaded, but if it's only 64MB, and mostly map data, I'd safely rule it out.I'm sorry, but I'm stumped here.Edit: I should mention I don't think this is malware, because unless a malicious app gained superuser access, any data it used would show under it's own apk in the data usage list, not Android OS. 
    permalink
    parent
    [–]mistrbrownstone 0 points 1 year ago
    DCIM: Normal looking photos (90,825 KB)
    Was it trying to auto-upload pictures or video to G+?I ******* hate that.
    permalink
    parent
    [–]lechnito[S] 1 point 1 year ago
    Although I'm not really up to speed with the Android platform, I come from a UNIX background so I feel comfortable running commands. How do I pull up a bash terminal? Do I need to root the phone first? 
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
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    permalink
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    [–]lechnito[S] 1 point 1 year ago
    Got it. I downloaded a terminal emulator but unfortunately those processes no longer exist.Does Android keep a generic log of system level events like /var/log/syslog? 
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
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    permalink
    parent
    [–]sh0nuff 1 point 1 year ago
    Want to mention here that using your settings to set your data cap (set it on your billing day), then you won't go over again.Those text messages are really unhelpful, as they send out well after the data has been used. Chances are good you hit close to the 2GB mark before you received the bulk of the messages. 
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    [–]kindofabuzz -4 points 1 year ago
    Quit installing pirated apps. 
    permalink
    [–]lechnito[S] 1 point 1 year ago
    That's definitely not the case here; both my PC and and Android phone are free from pirated apps.

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    Raj

  • Help me I'm in a tough situation, is there a technical solution?

    Apple have previously disapproved my previous version of this issue because I was not clear about my questions, so I have chosen to rephrase them. Despite this "misunderstanding" I was actually asking for technical help and instead got deleted. Please actually read this instead of just reporting it! I do actually have an issue here and I do want help and I feel that I was right to post it here. I don't personally agree that I didn't meet the criteria. But I am trying believe it or not! If you don't want to answer this topic, just move on. Let someone else help me, instead of reporting it, because it's all too hard or seems all too obvious to you what the answers are or you feel it doesn't meet criteria. Some of us don't have all the answers, not even all the obvious ones. My original version was not written in haste or anger, nor did I blame Apple, I also spent time to edit it to structure the situation clearly. I explained my background situation clearly to show my issue was serious and to show how it all fits together. Otherwise the questions just seem lame and pointless. After all I doubt many will be in this same situation which leaves me no where.
    Question 1. I already asked this, Can I removed the Apple default apps? I thought I might not be seeing how since there are many hidden features on the iPhone.
    Answer 1. Apparently not.
    Question 2. Can I control the way apps access the data network? I can't find a way to prevent apps from using it or switching to it when my WI-FI drops momentarily.
    Question 3. Is it possible for the mobile provider to turn my data network off while leaving the cellular network active?
    Question 4. I'm trapped in a tough spot, is there something "technical" I can do, that I haven't mentioned bellow? There must be something to elevate the situation.
    For your information only I have posted the original account I made unedited bellow. I did initial two phrases to G.B. to reduce filtering on Apples forum. I add this here because it explains my situation clearly (or so it seems to me). Please don't take offence that I have added it. Choose to not read it if you will, but don't judge me for adding it. But by reading it I think my questions might look less random or silly:
    * Start Background Information *
    I have wound up getting an iPhone contract that has me living in a data roaming area for my mobile provider. This is partly due to insufficient knowledge, lack of education in the matter and partly due to the nature of all services in the remote Australian town I live in. The reason I went with this provider in the first place was due to the limited services I could access that had signal in my home and finance. Incidentally all three of them sell iPhones. The first one's cheapest deal is $100 a month for the contract with a lousy deal. The second has intermittent signal in our home, I may have gone with one of their plans if not for the poor signal. The third, which I went with, a fairly good deal for the cash and the cellular coverage perfect all over the property. I have since found out their roaming data network, which I live in is contracted to the first option which own the monopoly and hence the ridiculous mb charges. Occasionally it connects to the second option, but I get the feeling they are also subcontracting off the first! Anyway...
    So I live in a roaming data area, It's not international roaming so the phone won't protect me from the excessive mb charges. I started out only using general apps when in WI-FI but found intermittent drop outs which I never noticed happen was causing excessive charges. I have since noticed the signal bars for the WI-FI not change but a spinner indicator ,all very easy to miss. I contacted the network and they refuse to turn off my data network; despite a tech telling me it can be done. So until Apple come to the rescue and put in a feature like the no roaming feature that works for all mobile data connections, that are not the ones belonging to the service provider, I'm stuck turning the phone to aeroplane mode before using any app I don't completely trust. I can see Apples difficulty here, but I would settle for turning all data network off, just leaving the cellular network and WI-FI active. As things are I have to turn phone over to aeroplane mode, then turn WI-FI on then use app, then remember to turn the phone back on when finished. Sometimes I forget for a couple of hours. But I trust some apps or sometimes forget to turn the mobile off. Contacts app got me the yesterday; I was at the post office where I looked up an address and accidentally tapped the address on the card and the maps app loaded up. This is followed by mad stumble to close it before it uses data. So easy to do, also happened using the iPod in the car a few days back. While selecting a pod cast I accidentally clicked "Get more episodes…" and safari loaded, Panic!!! Also what makes it worse, is that I can't remove or hide some apps provided by Apple, like Maps, for example, to reduce the risk of accidental tap. Feel very vulnerable! There is also a risk of forgetting to switch the phone to aeroplane mode when I let a friend checkout the phone or just play one of my games.
    So Apple, what are my options? Shelve the phone by leaving phone permanently off turning it into an iPod touch and keep paying through the nose for 2 years? Or G.B. so I can make some changes that would help, I read there is a solution to this issue for G.B. phones, (I'm not sure what impact that would have on my service). But frankly neither of these options I want to follow! I feel trapped!
    Also there is nothing disclosing to me what apps have access to what data port. I would feel better if I could see a true list of what each app has access to. Not just on the phone but also on the app store, information detected and provided by hardware and not submitted by the programmer. No offence to all you GOOD programmers out there, but there are many that can't be trusted. An example of my need for this disclosure, does Remote (apple's iTunes remote) access the data network or just the WI-FI? Of course I would ASUME it only accesses the WI-FI. But reading the support page and description for it left me unsure, and it's this unsure feeling that scares me with this whole situation hanging over me. The home pages and the apps themselves are like a mine field to me. Another simple question reflecting this. Does the weather app regularly check for forecast data, or does it only do it when I open the app? What if I mistakenly click it while my data network is active? Sounds harmless doesn't it? But to me a mistake like that adds around $5 to my bill which is already pushing my budget. It would also be useful to be able to control each apps access privileges independently; but I would settle for a simple setting that has them all prompt me for access to the data network instead of just switching to it when there is a short WI-FI dropout.
    I love the iPhone but I'm starting to feel I chose the wrong product. It has too many fluent network features (imagine saying that!) and it makes too many assumptions about my situation, most of which are wrong. The iPhone is the wrong product for someone who lives where I live and doesn't have basement full of gold! But I am stuck with this contract, what are my options?
    Your's sincerely, life long Apple supporter…

    Question 1. I already asked this, Can I removed the Apple default apps?
    No. But you can turn off automatic syncing and Push email and set the phone to retrieve mail manually.
    Question 2. Can I control the way apps access the data network?
    Sort of. Turn on Airplane mode which will disable the cellular modem then turn on WiFi only. With Airplane mode ON and WiFi ON, your phone will only connect to the internet using an available WiFi connection.
    I can't find a way to prevent apps from using it or switching to it when my WI-FI drops momentarily.
    Apps do not run in the background so they only way an app can attempt to connect is if you have it running. If you do not run the app, it cannot run up your bill. For Apps that have "background" notification, you can turn that option off in the settings for each of those apps.
    Question 3. Is it possible for the mobile provider to turn my data network off while leaving the cellular network active?
    That is up to your provider. Call them. Go into Settings, General, Network, and turn OFF Data Roaming.
    Question 4. I'm trapped in a tough spot, is there something "technical" I can do, that I haven't mentioned bellow? There must be something to elevate the situation.
    In the US, you can return the phone within thirty days and void the contract. If you do not have that option, or if you are past thirty days, you can pay the ETF (Early Termination Fee) and void the contract.
    I live in a very rural area in the US and I have used all of the techniques listed above at different times. I hope this helps; I "get it" that a huge Surprise! data roaming bill at the end of the month can be upsetting. Try the stuff I listed above and if none of that works, paying the ETF might be cheaper than paying Surprise! bills every month.
    Hope this was helpful.

  • Need to restart the technical help desk as listed below.  How do we make this happen.  The Technician was about to link into my desk top when we ended about 4 hours ago.

    Thank you for contacting Adobe. @
    A representative will be with you shortly.
    Thank you for your patience.
    While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
    You are now chatting with Naveen Kumar.
    Naveen Kumar: Hello! Welcome to Adobe Customer Service.
    Naveen Kumar: Hi
    you: Naveen, Can you help me by phone? the process has not worked.
    Naveen Kumar: Sure.
    Naveen Kumar: Please elaborate your issue, so that I will assist you better today.
    you: My phone number is 937-429-3474
    Naveen Kumar: I'm sorry to say that it's not possible to make a call to your number. If you have any issue please explain now on chat. Otherwise you have any work. Please contact us back when you have a free time.
    you: i got the serial number ok. But tried to sign in and the system said I needed to reset my pass word which I tried. Now nothing works and it keeps giving me the same suggestion of resetting passwork and that you will send me a message but none is coming.
    Naveen Kumar: May I know the serial number please?
    you: SN: [removed by moderator - never share S/N publicly - anyone can use it]
    Naveen Kumar: Thank you for information.
    Naveen Kumar: May I know when you have purchased this Photoshop Elements ?
    you: I purchased it yesterday at Best Buys our local store.
    Naveen Kumar: Thank you for confirming.
    Naveen Kumar: May I please have your email address registered with Adobe?
    you: [email protected]
    Naveen Kumar: Thank you for email address.
    Naveen Kumar: I see that this is a technical issue. I'll need to transfer this chat to the technical support team so that this issue is resolved in this first contact itself.
    you: So what do I do?
    Naveen Kumar: Please stay online while I transfer this chat to relevant team.
    Please wait while I transfer the chat to the appropriate group.
    You are now chatting with 'Manoj'
    Manoj: Hello. Welcome to Adobe Technical Support.
    Manoj: Hi There.
    Manoj: Please allow me a moment while I check your previous chat.
    You: That will be fine
    Manoj: Thank you for staying online.
    Manoj: I understand that you are unable to activate Photoshop Elements 13 application on your Windows 7 system. Is that right?
    You: Correct I have windows 7
    Manoj: Thank you for confirming the issue.
    Manoj: I will be glad to assist you in resolving this issue.
    Manoj: Just to be clear, could you please let me know where you are facing issues while trying to sign in?
    You: I tried to sign in from the reset password email you sent but it did not work when I reset the pass word
    Manoj: Okay.
    Manoj: May I know if you are able to install the Photoshop Elements 13 application?
    You: Another email has been received with same link to reset the pass word that went to Junk Mail. So what should I do?
    Manoj: I am sorry for the trouble caused.
    Manoj: Open Adobe.com on your system.
    You: I inserted the disk and input the serial number but can not get past the ID & pass word. It says the combination does not work
    Manoj: Okay.
    Manoj: Not to worry. Please open Adobe.com in web browser and try to sign in there.
    You: I have Adobe.com open and input my birth date. Now what do I do?
    Manoj: Thank you.
    Manoj: Now try to continue the installation.
    You: The page just give a bunch of marketing or sales items but no launch the program info.
    Manoj: Okay.
    Manoj: May I know if you are still unable to login with Adobe sign in details while the installation ?
    You: Now my CD Disc drive with the CD in it has refused to word. I have no way to sign in. I tried to get the set up through my control panel but it says install is trying to work and to retry but that will not work
    Manoj: Please check if there is an installation window which is already opened and try to continue with the installation process.
    Manoj: Check the task bar if there is the installation process is going on.
    You: Nothing is going on with installation. The disc drive light is not on. Basically it is locked up and I can not open it
    You: I tried the sign in button again but just got the same window to reset the pass word.
    Manoj: Okay.
    Manoj: Please close the installation window.
    Manoj: Run the set up file now and start the installation process.
    You: I closed all of the windows except this customer care window and my email
    Manoj: Thank you.
    Manoj: Now open the Disc drive.
    Manoj: Run the setup file and start the installation process.
    You: Okay the disc drive opened and is open now
    Manoj: Now please continue with the installation process.
    You: Do I just insert the Disc again?
    Manoj: Yes, please insert the disc.
    Manoj: Open the application folder.
    Manoj: Run the setup file and start the installation process.
    You: It brought up the install window and when i clicked on the install button it saad that installer was running and that I needed to close other adobe windows but only the customer care window is open
    You: It also has the disc drive locked up again
    Manoj: There might be an installer file running background.
    Manoj: Please press Ctrl+Shift+Esc keys together on your keyboard to open Task Manager.
    You: OK
    Manoj: Now go to Processes tab.
    Manoj: Click on Show processes from all users option and then check if there is any Setup.exe process is running.
    You: FireFox.exe *32 is large and running
    Manoj: No, please ignore it.
    Manoj: Check if there is a process named Set up.exe running in the processes tab and end the process if it is listed.
    You: There is no Set up.exe running listed on the page
    Manoj: Okay.
    Manoj: Try to start the installation now and check.
    Manoj: May I know the status please?
    You: I went to the Applications list and there was two Elements 13 there and one was running. I now have just one running but when I tried the installation again it just sent me to the sign in page which will not accept my old or new pass word
    You: I now have two programs running Adobe elements 13 and customer care via FireFox running
    Manoj: Okay.
    Manoj: Thank you for informing.
    You: The disc is not inserted at this time
    Manoj: Please insert the disc.
    Manoj: Copy the folder contents on your disc and then try installing the application.
    You: How do I do that?
    Manoj: Please insert the disc, open the disc folder, copy the entire Photoshop Elements 13 folder to the desktop.
    You: This says it will take 50 minutes to copy them. Is that correct as i have to go some place soon?
    Manoj: The files are huge in size, so it will take a while.
    You: It now says there are 14 minutes remaining
    Manoj: Thank you for informing.
    Manoj: If you want to try installing the application later, you can try installing the application from Desktop by running the setup file from the desktop app.
    You: There is still 8 minutes remaining. When this gets loaded to the desk top then what do I do.
    Manoj: Once the copy of files is completed. Remove the disc and then open the desktop Photoshop Elements 13 folder, run the setup file in that folder to start the installation.
    You: Ok. It still says it will take another 5 minutes to load
    Manoj: Thank you for informing.
    You: Now at 2.30 minutes remaining
    Manoj: Thank you for informing.
    You: Ok. The loading to desk top must be done & I have removed the disc
    Manoj: Thank you,.
    Manoj: Now open the folder which we copied now.
    Manoj: Run the Setup.exe file from the folder.
    You: i tried running the set up file but it says other items are open. I tried to close the one for sign i again and it will not close.
    Manoj: May I know the error it is showing as while trying to close the other installation window?
    You: The sign in window keeps asking for a ID & Password. When i put them in is says I must reset the pass word
    Manoj: Okay.
    Manoj: Close that previous installation window which is asking to reset the password and run the setup file now from the new folder which we copied now.
    You: I said it would send notice to my email but I checked both the email and the junk mail and nothing arrived
    Manoj: Robert, since the previous installation is started from the disc, we need to close that window and start installing from the desktop Photoshop Elements folder.
    You: Ok I got everything closed and will retry
    Manoj: Thank you.
    You: The installer initiation ran and now I am back to the same problem.. When I try to sign in it says I need a new pass word but nothing happens
    Manoj: Okay, Please allow me 2-3 minutes while I check and help you.
    Manoj: Thank you for staying online.
    Manoj: May I have your permission to connect to your computer remotely and try to solve the problem while you watch?
    You: yes but I am running out of time.
    Manoj: Okay.
    Manoj: Could you please let me know how much time is available for you so that we will check if it is okay for the troubleshooting?
    You: I have onlly 10 minutes left before I must leave. I can be back by 2030 (8:30 PM) if that will work
    Manoj: In this case, I will leave this open, please contact us back when you find free time so that we will continue from this point to resolve the issue as early possible.
    Manoj: Is that okay for you?
    You: How do I get back to you at customer care. I am not sure how I got to this point.
    You: Is there a reference number or ticket number I can use for reference
    Manoj: Please use the bellow link to contact us back.
    Manoj: http://helpx.adobe.com/contact/
    Manoj:
    Manoj:
    You: OK
    Manoj: I will make a note of the troubleshooting steps what we performed earlier, when you contact us back. Our agents will go through this interaction and continue from this point only.

    To attempt a new chat session...
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    http://helpx.adobe.com/x-productkb/global/service1.html

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