Tenía un IPhone 4 y lo cambié por un IPhone 4S. Quisiera tener los mails enviados de mi anterior IPhone en el nuevo, cómo hago?
Tenía un IPhone 4 y lo cambié por un IPhone 4S. Quisiera tener los mails enviados de mi anterior IPhone en el nuevo, cómo hago? Muchas gracias.
Perdón por no poner mi nombre es por seguridad mi nombre Christofer Stojanovich ya lo hice por chat y no pudieron ayudarme y no se a que número llamar puesto que soy de Argentina y bue estoy desesperado amigo hasta ayer le llene de mensajes al chico que me lo vendió y no hay caso. Ni siquiera puedo hacerle una denuncia no se que hacer
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Can anyone help. My Iphone 4 (9 months old) rings ok, but 3 time in the last weekend the tones have just stopped working. when I notice it and check a fewq settings ..nothing has changed. 3 times when I have connected to 'itunes' on my macbook ..the tones have 'come back' ... any one help please?
OK I have found the answer, and NO thanks to Apple support!!! who had me running in circles around the website support rubbish, denying my guarantee (after recognising my serial number by the way) and telling me my phone number (in Hanoi) is NOT valid. disapointing APPLE ..... its the first time I have ever said that!
The solution is very simple - clean your docking port with a toothbrush!!! it is simply a matter of dirt and foreign objects getting into the port and fooling the phone into 'thinking it is docked' ....
Get a grip Apple support I should not have to find this out from strangers ...... -
Quisiera saber como puedo en mi teléfono iPhone 5s y con su potente ios7 bloquear llamadas con número oculto que me molestan sin tener que hacer jailbreak ni piratear el teléfono gracias
Ya lo resolví por si a alguien mas le sucede el procedimiento que hice fue restaurar IOS y el altavoz se escucho correctamente.
Saludos Apple. -
Rio de Janeiro, 12 de Novembro de 2011.
Assunto: Garantia iPhone Apple 4 16G
Para : Itautec S/A - Área de Garantia iPhone Apple
Prezados,
Venho por meio desta informar todos os Protocolos abertos na TIM / ITAUTEC para garantir os meus direitos. Meu telefone pifou no dia 28 de outubro e, desde então, estou sem serviço de telefonia móvel. Tentei restaurar via itunes e não tive sucesso. Só na minha família, utilizamos cinco linhas da TIM. Portanto, ficar sem o meu contato está me causando enormes despesas extras. Desde que informei à TIM do meu problema, há quase 15 dias, não tive uma solução. Os atendentes do SAC e da loja própria da TIM no shopping Rio Sul divergiram de conduta todas as vezes que liguei solicitando uma solução para o meu caso. Somente depois de inúmeras tentativas – como se pode ver abaixo, pelo número de protocolos , fui contactado pela área responsável pela garantia do iPhone como deveria proceder.
De todo modo, já acionei meu advogado, que está ciente de todas as minhas tentativas de comunicação com a TIM /ITAUTEC para resolver meu problema. O iPhone não é um aparelho barato – inclusive, ainda estou pagando por ele – e, como consumidor, estou me sentindo extremamente lesado e mal orientado. Tenho cinco aparelhos da Apple e, em todas as ocasiões em que necessitei suporte da autorizada da empresa no Brasil, fui prontamente atendido. Lamento não estar tento a mesma sorte com o iPhone 4 16G que comprei no Brasil e espero que, a partir de agora, tenha meu direito de consumidor preservado. Conforme solicitado, o aparelho está sendo sem nenhum acessório – confirmo, nenhum arranhão. Desde já, agradeço a atenção e a brevidade na solução.
Seguem os números dos Protocolos :
1. TIM SAC - 2011236846910, aberto no dia 28/10/2011 as 13:21 – Atendente Jane.
2. ITAUTEC 12159036, aberto na loja do Shopping Rio Sul as 19:37 – Atendente Tayllon TIM / junto ao atendente da ITAUTEC Josue – sem ser informado do número de Protocolo da Loja.
3. TIM SAC – 2011242336839, aberto no dia 05/11/2011 as 12:23 – Atendente Sandra.
4. TIM SAC– 2011242367992, aberto no dia 05/11/2001 as 12:23, solicitando a gravação do Protocolo 2011242336839 – Atendente Sandra.
5. TIM SAC– 2011242339346, aberto no dia 05/11/2001 as 12:23, solicitando a gravação do Protocolo 2011236846910 – Atendente Sandra.
6. TIM SAC – 2011244015875, aberto no dia 07/11/2001 as 19:48, solicitando status dos protocolos anteriores e contando a mesmo ocorrido e solicintando a gravação sob protocolo 2011244042776 – Atendente Claudine
7. TIM SAC – 2011244042776, aberto no dia 07/11/2001 solicitando a gravação do Protocolo 2011244066887 – Atendente Debora.
8. ANATEL – 16059332011, aberto no dia 08/11/2011 informando o descaso da TIM em relação ao Protocolo 2011236846910, aberto no dia 28/10/2011 as 13:21 pela atendente Jane.
9. TIM na Loja do Shopping Rio Sul – 2011244949863, aberto no dia 08/11/2011 as 18:58, solicitando informações sobre o Protocolo com a Itautec de número 12159036.
10. TIM SAC – Protocolo não informado, aberto no dia 10/11/2011 – Atendente Nilse , tendo a ligação pederdida.
11. TIM SAC - 2011246801430, aberto no dia 10/11/2011 as 22:04 – Atendente Alber
12. TIM SAC – 2011246815029, aberto no dia 10/11/2011 as 22:23, sem atendimento.
13. TIM SAC – 2011246820659, aberto no dia 10/11/2011 as 22:32, sem atendimento.
14. TIM SAC - 2011246821405, aberto no dia 10/11/2011 as 22:34 – Atendente Leonardo.
Este protocolo classificado como Base , originou mais 3 Protocolos, a saber:
1. Protocolo informando defeito do iPhone Apple 4 16G – 2011246833800.
2. Protocolo informando Reclamação pelo atendimento da Loja da TIM do Shopping Rio Sul Atendente / Gerente – 2011246837963, sobre o Protocolo 2011244949863.
3. Protocolo 2011246842552 solicitando a gravação do Protocolo base e dos demais – 2011246821405.
Atenciosamente,
Fernando Alves de Oliveira
Service Transition Management, Vale Account
Hewlett-Packard Company
Praça 15, nº 20 - 5º andar
CEP 20010-010 - Centro
Rio de Janeiro – RJ
Telefone: +55 21 3088 - 5404
Cel : +55 21 7292-5896
E-mail: [email protected](complementing Fernando`s complaint with another complaint):
I don`t know if you know this, but the warranty services for the Iphone in Brazil are the worst ever (that I have ever experienced) - something that I have never imagined from a company that is Apple's authorized warranty supplier. I buy Apple's products since 2008 and luckly I have never experienced any malfunction, but still, I always thought that if someday any of your products should show any trouble it would be very well cared by Apple. Unfortunately that's not what has been happening with iPhone warranty in Brazil. I`m sorry to tell you this, but I don`t know who else should I call, before going to the Justice to have my iPhone fixed. My story follows...
On the August, 28th of this year I bought an iPhone 4 16GB Black from a TIM store (TIM is a mobile company in Brazil) at BarraShoppingSul in Porto Alegre, Brazil. By November 21 or 22, the "Home" buttom stoped working, suddenly, without any drops or accidents - it just stopped working at all. So the following days I did two full formats through iTunes, turned on or off the phone several times and nothing happened.
I searched in Apple's web page what to do and I found out that I had to contact my phone operator and so I did. At November, 22th by 11:50 pm I called TIM (by the number *144) and asked them about what to do. The attendant told me that he didn't know because their system was off-line and that TIM would make contact the other day (protocol number: 2011254975382). The other day, they didn't call me by the morning and as I was already deeply annoyed by the problem of my phone I decided to call them again. So I called Tim at 1:11 pm at November, 23th (protocol number: 2011255278407), asked the attendant about what should I do to use my iPhone warranty and have it fixed. The atendant said I should go to a Tim store with the iPhone and all my documents, there they would make a call to Itautec (the company responsible for the iPhone warranty in Brazil), and that an Itautec member would make contact by the next following 48 HOURS, and that is what I did. At November, 26th I went to the shopping to exactly the same store that I had bought my iPhone, showed the iPhone with the problem. The attendant called Itautec, she told them all my data (address, iPhone model number, contact information), then she got a protocol number from Itautec. She gave me the number, and told me Itautec would make contact in 5 DAYS. The protocol number from Itautec is 12243392. It has passed 15 days and no contact has been made!
Deeply unsatisfied, annoyed and ungry with the malfunction in my iPhone, last week I did a google research about iPhone warranty in Brazil, and I`ve got surprised by the huge ammount of people complaining about it, extremely unsatisfied with Tim's and Itautec actions and lack of will to resolve their clients problems. You can look at "www.reclameaqui.com.br" that is a famous and very important brazilian site that allows people to publicise their problems with products, just make a search on the iPhone warranty subject, please (of course, in Portuguese).
After discovering so many complaints I decided I should not wait for their contact. First I tried the TIM store, I spoke to the seller of the iPhone about my problem, she felt sorry but she said she couldn`t do nothing: it's Itautec's responsibility now. OK, so I searched Itautec's web site about it, then I discovered something very "interesting": they only offer a phone number to speak about problems of iPhone out of warranty!!!
This is true! I have never seen such a company that only offers a phone number to products that are OUT of warranty! Nevertheless I called them (phone number: 08007727753), because I was deeply in need to speak to a human being of that company about my problem. I spoke with a woman called Rosangela and she repeated to me that she could only help if my iPhone was out of warranty - I told her I was desperate and so she told me that THE ONLY WAY I COULD MAKE CONTACT WITH ITAUTEC TO SPEAK ABOUT MY PROBLEM WAS THROUGH AN E-MAIL: "[email protected]". She also told me that probably a woman called Natalia would answer me. I sent the e-mail last week, until now, no contact.
I just don't know what else should I do. I spent a lot of money on this phone, I thought I was secure with Apple, but now I think different, and I`m telling everyone this sad story. Please help me, unfortunately Apple's image is being ruined with this too. I don`t trust TIM, nor ITAUTEC, but in Apple I still do. Please help me! -
El tactil del iphone 5 se vende por separado o viene con la pantalla
el tactil del iphone 5 se vende por separado o viene con la pantalla
Nada ni con el 6.1.2 es problema del teléfono, ya ni se enciende el icono
Gastate 600 euros en un teléfono pa esto. Igual es hora de cambiarse al SIII... -
El iphone se me desactivo por varios intentos erroneos de la clave, ¿como lo activo?
El iphone se me desactivo por varios intentos erroneos de la clave, ¿como lo activo?
Si está utilizando un caso con el iPhone, intenta probar que sin el caso.
Además, trate de reiniciar el iPhone.
Si eso no soluciona el problema, el iPhone va a requerir mantenimiento. -
i tried to up date my i phone 4 to iOS 5 then it wiped my phone and now it tells me to connect to iTunes and that the iPhone is in recovery mode and when i connect it goes to preparing to install to iPhone but never goes any further how do i restore the phone
by reset option do you mean the DFU restore? worked for me, have you tried that?
if not - hold the lock and home button until the power down bar comes up. then hold the lock button for ten seconds - next continue to hold the lock button and press the home button for ten seconds - next release the lock button and hold the home button for 10 seconds. this should be done with the phone tethered. If done right and your itunes is configured as such, the phone will reload the drivers and start up itunes, and then prompt for a restore/update. -
My iphone has lost connection to the server; I cannot get e-mails.
My iphone has lost connection to the server; I cannot get e-mails. What can I do to fix that?
I recently put on a PowerPoint presentation at DU, in Denver Colorado; signed on as DU guest to access Internet link. SInce then I haven't been able to get e-mail on my Iphone - Cannot Get Mail, Server Stopped Responding. I tried all previous suggestions, such as rebooting phone, updating software etc. I went to MacBook Pro and tried logging on to yahoo e-mail. Apparently there was a security risk to my e-mail account so Yahoo locked up my account. I reset my password, it was verified through text message, and Voila it worked. Don't forget you also have to change this on your Iphone: go into settings; Mail, Contacts, Calendars; click on your e-mail browser, then account and enter your new password, click done and it will verify on you phone as well. Hope this helps!!!
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I own a MacBook Pro 2.4 ghz non unibody. I turn on my laptop for ten seconds and it freezes. It boots perfectly and runs for ten seconds until everything freezes. Please help!
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How do i delete songs from my iphone when they don't show up in itunes? Swiping across the song on the iphone does not give me a delete button.
Hello audreywisc,
Songs can be removed from your iPhone by tapping 'Songs,' then swiping the song, then tapping Delete.
Remove a song from iPhone. Tap Songs, swipe the song, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
iPhone User Guide - Playlists
http://help.apple.com/iphone/8/
Cheers,
Allen -
I have an iphone 5s and when I make a playlist on itunes for music videos and sync my iphone the playlist does not show up. What can I do to fix the problem?
Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/ -
Mail app receive my mails always late comparing my iPhone mail app why ?
mail app on my new MBP haswell on mavericks receive my mails always late comparing my iPhone mail app why please ?
There are issues with Mavericks Mail but only for some people. Worst on Exchange, but remember this is not "push" mail. It will never be as fast as Active Sync push.
For $1.99 try Airmail app, see if it is any faster. For me it is faster. If you rely heavily on 'On My Mac' folders then Airmail needs another release (in Beta currently) to support them properly, otherwise it is a very good app.. -
I have an iPhone 4 (IOS 4.3.1) and it was synced and backed up today.
I wanted to upgrade to the latest ios on iTunes (today's date is 3rd Jan 2013), it seemed to download ok (it took about 30 minutes or so), but when it tried to update onto the iPhone (I think this was what it was doing!) I got an error message that had code 3014 in it. Nowhere on Apple's website can I find a way to resolve this error code.
I then thought I would just try again from the beginning, but I then got an error message saying that if I continued I would lose all the contents on my iPhone so I cancelled it as I don't want to lose everything on my phone.
Can anyone help me as I am not very good at technical things and I really want to upgrade the ios on my iPhone without losing all the data I have on there already. An idiots guide would be great.
Thanks.Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
me and my wife have iphones and ipads but we seam to get each others e-mails and would like to keep them seperate how do we do that when shareing one itunes acct
According the this: http://www.apple.com/mobileme/transition.html, "After moving to iCloud, family member accounts are no longer linked to the master account." You can share an iCloud calendar (see http://support.apple.com/kb/PH2690), but I don't think you will be able to share iCloud contacts unless you are signed into the same iCloud account on both phones.
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How do i sync an audio book that i purchased in Itunes to my Iphone? It shows up in Itunes but not on my Iphone podcasts., How do i sync an audio book that i purchased in Itunes to my Iphone? It shows up in Itunes but not on my Iphone podcasts.
If it's an Audiobook, then it's probably in the Audiobook section of your iPhone. Have you set your iTunes to Sync Audiobooks with your iPhone?
Alternatively, if the Audiobook was imported into your iTunes Library as as Music, then it's going to be in the Music section of your iPhone. If so, then it will be in the Music section of your iTunes Library. To move it to the Audiobooks section, select it in the Library and choose File/Get Info/Options>Media Kind where you can change it.
You can change it to a Podcast, but since something is only a Podcast if it is delivered to your iTunes as a Podcast download (which is a process for delivering files without you having to go and find them), then your audiobook is not a Podcast and you may forget (in the future) how you obtained the book in the first place
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