The Hobbit: An Unexpected Journey Extended Edition was released on iTunes today. Not available in the store anywhere

Has anyone been able to download it or happen to know what the problem is?

I was able to download it last night. But I experienced multiple itunes crashes. I was about 5 minutes into the download when I got an error saying itunes experienced a problem and stopped the download. I resumed the download, and about a minute later itunes shut down automatically. When I reopened iTunes and resumed the download, the same exact problems happened again.
After resuming the download for a third time (around 11pm) I went to bed and when I checked on the download it had some time during the night and stopped the movie download with about 3 minutes remaining. I resumed for the fourth time and the movie portion finally completely downloaded. However the iTunes extras did not download more than a few megabytes of info. Every time I try to resume downloading the iTunes extras of the movie it crashes. So I am thinking maybe the extras has something to do with the crashes.
I have never experienced a problem like this before, and I download a lot of movies from iTunes. This is the first one, and coincidently I upgraded to itunes 11.1 a few hours earlier.
On a personal note, I am really not a fan of the any of the iTunes extras for any of the movies. They just take up valuable hard drive space and I just end up deleting them anyway. It would be nice if we could just opt out of even downloading them in the first place.

Similar Messages

  • Hello Vivek here, i was trying to download apps from itunes and i could get the error message as itunes currently not available for past 2 days

    Hello Vivek here, i was trying to download apps from itunes and i could get the error message as itunes currently not available for past 2 days, is there any problem ideally or, please leave a reply
    <Email Edited By Host>

    Hi vivekanandanganesan,
    Thanks for using Apple Support Communities.  This article has some steps you can try if you are unable to connect to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    - Ari

  • HT1751 My win8 pc hard drive failed.  After the hard drive was replaced, I copied iTunes Media backupfiles from external hard drive (Karen's Replicator was used).  ITunes does not recognize the back up files - help! (it does show cloud & recently burned m

    My win8 pc hard drive failed.  After the hard drive was replaced, I copied iTunes Media backupfiles from external hard drive (Karen's Replicator backup software was used).  ITunes does not recognize these back up files even though the location is the same as cloud & recently burned music that does show- help!  The backup files consist of 34,000+ songs; almost all burned from my own CD collection.  I do have most of the songs on an ipod classic but hesitate to try to restore from that.  Can someone tell me how to get these 34,000 songs to show up in iTunes?  Thanks!!

    This diagram shows how a typical iTunes library ought to be set out (click on it to enlarge)
    The red outline highlights the media folder and its contents, the various subfolders are only created if that kind of content is in your library. The right-hand side shows the files that should be found in the iTunes library folder; sentinel is normally hidden so may not be visible. The core of your iTunes library is the file iTunes Library.itl, you need to restore this, the other library files and the Album Artwork folder, as well as the media folder, to restore your library.
    tt2

  • HT201628 How come when you had updated & installed ios6 to your ipad the apps store & itunes is not available in the Philippines.......please consider Filipino ipad & iphone users who have been downloading latest apps from store everyday...need your PROMP

    How come when you had updated &amp; installed ios6 to your ipad the apps store &amp; itunes is not available in the Philippines.......please consider Filipino ipad &amp; iphone users who have been downloading latest apps from store everyday...need your PROMPT ACTION

    Thank you for your responses.. To Sjazbec, At least you guys in Germany and the Netherlands have some kind of  posters from Apple to let you know that the feature is not available.
    There is no such warning on the Irish Apple site.!
    My point was that, I would not have even considered trying to reorganize my itunes library had I known that the feature is not available in Ireland.
    And that falls into the domain of Apple Ireland advertising.. which I"m sorry to say is false and misleading.
    There are no "posters" telling the Irish customer that icloud / itunes music is not available!
    I"m not blaming Apple for not "having the feature" in Ireland.. I am upset at them for falsing advertising a feature that they cannot for whatever reason deliver to Irish customers..
    To Keats 2010 LOL... Trust me there were lots of clouds in Ireland today!.. It's a long time since we've seen the sun!.. As for getting your head around the basics.. I could talk you through everything that doesn't work in Ireland if it's any help lol

  • Hello, Thought I had just downloaded Mountain Lion but no evidence that it was installed. It is not showing as an icon anywhere and is not listed in downloads and is not listed purchased apps. Have I just sat here for two hours watching a download that di

    Hello, Thought I had just downloaded Mountain Lion butcannot find any evidence that it was installed. It is not showing as an icon anywhere and is not listed in downloads and is not listed under purchased apps. Have I just sat here for two hours watching a download that didn't happen? I do have a folder of incompatible software that's all.
    How do I know it has been installed?

    Hello and thanks. I downloaded the upgrade again after your reply to be sure and I believe all is operating smoothly now. Your reply gave me some confidence. I suspect I should not have clicked on a 'x' symbol soon after the download which may have accidentally deleted something before the download/installation process had been completed. Oops probably all my fault.  Birdie39

  • HT204266 My new iPad.    I entered my Kuwait credit card details in the app store and now when I try to install a free app, it says not available in Kuwaiti store. What should I do. I amnew iPad

    I purchased iPad 3. While trying install application,it says it is not available in Kuwaiti store. I entered my credit card details to complete the configuration . What is the issue.

    Even free apps have limits on where they can be downloaded. Either the app maker does not want to release it in Kuwait or (more likely) he/she does not have the rights or permits to release it in Kuwait.

  • TS3694 I get an Error 7 on Microsoft Home Edition 7 telling me iTunes did not properly install

    I keep getting an Error 7 on Microsoft Home Edition 7 telling me iTunes did not properly install.

    Hmmm. Then try this out buddy:
    http://support.apple.com/kb/TS3074

  • My iPhone is telling me to connect to iTunes but the laptop containing my iTunes is not available so i'm using a new one. However it tells me to respond on my iPhone but I can't because it's locked me out.

    Basically I was being cocky and I changed my password and now I can't get back in. I've tried to do it 11 times and now it's just telling me it's disabled and I have to connect ot iTunes. However, the computer that I ususally use has broken and it won't be fixed for a week or two and I need my phone so I downloaded iTunes on another computer and plugged it in but it tell's me to respond on my iPhone but I cannot because I have to unlock my phone to do that. Is there anything I can do. I have tried to go through Documents but it's not working. I'm bascially lost without my phone.

    Hi Ethan6661,
    Thanks for visiting Apple Support Communities.
    If you do not have access to the computer you normally sync with, it may be necessary to use one of these methods to erase your phone and remove the passcode:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Best,
    Jeremy

  • Why cant i buy an lp that was released on itunes worldwide?

    I tried to buy an lp that was released worldwide but i keep getting a message saying its not available on my country

    I don't see that album listed in the Guatemalan iTunes Store either, so it appears that Apple has not yet been able to get a license to sell that album there as of yet. It was just released today even in the US iTunes Store, so it may come to your country eventually. You can indicate your interest via this web form:
    http://www.apple.com/feedback/itunes.html
    and perhaps Apple will be able to arrange licensing with whoever holds the distribution rights in your country.
    Regards.

  • Why some albums are not available in other stores than the U.S one?

    When i found a song on the web page i click on "view in Itunes" (...) but then appears a message saying "this song is not available to your coutry store".
    Why is that?

    Apple can only sell music (and any other content type, films, apps etc) where the rights-holders grant them licenses to sell it. You can try requesting that an album be added to your country's store, but unless the rights-holder agrees to it then Apple can't sell it there : http://www.apple.com/feedback/itunes.html
    Are the albums available on other music purchase download sites that you have access to ?

  • Why I can not view the iPad 2 featured? Before can view it. Now I log to app store featured, it come out currently not available in Malaysian Store. How to solve this problem. Categories no problem. Can view it and purchase.

    How to solve it ;(

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • A teacher at my school received an iPad at a training. She set the passcode and then could not remember it.  The computer that tthe iPad was originally synced with is not available.  how do we reset the passcode?

    A teacher at my school received an iPad at a training. She entered a passcode and then forgot it.  The computer that the iPad was synced with is unavailable to use it to return it to the restore mode.  How can this be unlocked so it can be used?
    Thanks.

    Read this
    http://support.apple.com/kb/ht1212
    And this
    http://support.apple.com/kb/HT1808

  • Have tried several times to do all that was suggested BUT itunes still not downloading correctly....still recieving---iTunes.exe - entry point not found - the procedure entry point. AVCFPlayerSppliesMediaSe;ectopmCriteriaAutomaticallKey could not be locat

    HELP!! I'm trying to reinstall my iTunes BUT keep getting this---iTunes.exe-entry point not found-the procedure entry point AVCPlayerSuppliesMediaSe;ectopmCriteriaAutomaticallKey Could not be located in the dynamic link library AVFFoundationCF.dll.
    itunes was not installed correctly. error 7 (windows error 127) --
    I have already tried (4 times) completely unstalling and reinstalling as was suggested But didn't fix the problem.
    HELP---CAN ANYONE SUGGEST SOMETHING ELSE TO TRY??

    HELP!! I'm trying to reinstall my iTunes BUT keep getting this---iTunes.exe-entry point not found-the procedure entry point AVCPlayerSuppliesMediaSe;ectopmCriteriaAutomaticallKey Could not be located in the dynamic link library AVFFoundationCF.dll.
    That one can be produced if you have an older version of Apple Application Support on the PC than is required by iTunes version 11.1.4.62. (The required version of Apple Application Support is included in the standard iTunes installers, but for some reason it hasn't been updating properly for some folks.)
    Let's try updating your Apple Application Support to version 3.0 by doing a standalone Apple Application Support install.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, can you launch iTunes without the error now?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • So, I rented a movie on iTunes and downloaded, and then when I went to click on it, it said iTunes server not available, so I reset my laptop, and it was there but when I clicked on it it said the same error again, the movie disappeared. What do I do?

    I need help! I payed for this movie, and I don't know why it said can not connect to iTunes server, because this is not my first time watching a rented iTunes movie, and I usually do not need internet, or the need to connect to iTunes store, and the fact that the movie diappeared upsets me.. and it is nowhere in my iTunes library.  So, what happened, I clicked on the movie, it said cannot connect to iTunes sever, so exited out, and reset my computer, when it reloaded, I clicked on it again, and the same error message appeared, and then the movie disappeared.

    Hi runner_girl7585,
    Thanks for using Apple Support Communities.  If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Cheers,
    - Ari

  • ITunes could not connect to Music Store. The network connection was reset.

    For 3 days now i've been unable to connect to iTunes music store, every time with the same error message (above). Yes I'm connected to the internet, no I do not have this problem with any other software/site.
    I miss my music ;(
    - Thank You,
    - reknit

    Ok, this is an update and then I'm going off to bed, so if anyone has any bright ideas I will see them first thing.
    I now wonder if limewire may be the problem, even though it is 'listening' currently on port 33782 which is nowhere near to iTunes or anything else for OS X. Why? Because up until today, I could only connect to limewire during the daytime - evenings and weekends it wouldn't connect and discussion forums suggest that tiscali (my ISP) is one of the worst offenders for blocking UDP traffic at peak times and may be specifically targeting limewire. Today, when I have had the problem with iTunes Music Store, I have been able to connect to limewire all day and all evening, no problems.
    However the problem with this theory is that when I could connect previously to limewire only during the day, I could still connect to the Music Store as well at the same time. So it may be irrelevant.
    I have checked everything else from the article - the discussion boards, keychain access, firewall, it all checks out. So if anyone has any ideas about this, I'd be very happy.
    iMac G5 17" 1.5Gb RAM   Mac OS X (10.4.9)  

Maybe you are looking for

  • DVD burner no longer working on Touchsmart 600

    I hope this is the correct forum. I have a Touchsmart 600 series and my DVD burner no longer reads DVDs or CDs, either digital, music or video. When I attempt to burn a DVD through Windows Media Player, WMP goes through all the motions of burning it

  • Front end application error after import script run successfully in R12

    Hi , i got an exception in R12 environment. i developed one simple OAF page and deployed in apps import script run successfully. but when i am opening that page in Front end it will give an exception. That is Exception Details. oracle.apps.fnd.framew

  • Adobe reader X not enumerating printers Citrix Xenapp 6 Windows 2008R2 environment

    Version 10.0 of the reader All other citrix apps (Office 2010 mostly) show printers but the reader will only show the Default printer. This is set by the user in IE as the first action taken after logging in to citrix. If user has a PC and they set t

  • Pages on iPad - no PDF document :-(

    Pages on the iPad does not send a document transformed in PDF; only the image arrives. Other formats are perfectly sent - only PDF doesn't work. Have you got any idea?

  • "Add BCC" as an option for Email Account Settings

    One very much appreciated option on the BB OS devices was the ability to set a fixed BCC email address for individual email accounts. I know that I can add it to individual messages but it is cumbersome to do this for every email. Could BB please re-