The IC manager is not working ??????????

Hello All
I am working on CRM 6.0
I want to use the IC manager business role, I assigned that role to a particular user then I opened the weblclient, but many functionalities is there but not working like generating a call list I am asking is there are any other settings or configuration should be done to make these functionalities work?
Regards
Jacopo Françoise

implment the packages 3 and 4 every thing will work

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