The iPad 2 will randomly shut off but will resume it's session with the press of the home button. How do I permanently keep this from happening? The battery isn't low so I don't know why it is doing this. It happens while I am actively using it.
Please respond.
You will not lose any Data or Settings when Performing a Restart and a Reset... they are the first 2 Basic Troubleshooting Steps...
See Here...
Restart / Reset
http://support.apple.com/kb/ht1430
Similar Messages
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I have a iPod touch 4g and when i touch a icon to play a game, all it does is jump and won't do a thing. What am i doing wrong?
thanks,
SueFollow the instructions here:iOS: Troubleshooting applications purchased from the App Store
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Every time I go to purchase something from the app, a pop up keeps saying I need to contact iTunes for assistance, I don't know why it's doing this and i cannot save my credit cards information
Click here and request assistance.
(86336) -
hi i was using safari one day and my ipod randomly shut off it will now not turn back on i tried hard resting and everything else when i plug the ipod into a charger it gets really hot in the left corner and itunes did not recognize any help will be apreciated thank you
Try placing the iPodin recovery mode and then try to restore the iPod via iTunes on your computer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Next would be to make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem. -
After I upgrade maverick my display will suddenly shut off but my sounds is still working. Need help
After I upgrade maverick my display will suddenly shut off but my sounds is still working. Need help on this? Thank you
Hello rodamitjr,
It sounds like your iMac display will turn off unexpectedly, but you can tell the computer is still on because you hear audio.
I found an article with steps to troubleshoot issues with displays. This article is for internal and external displays, so you can skip any steps referring to an external display. I recommend reviewing the full article, but this step specifically stands out to me for the issue you described:
Reset the system
You can reset the Mac's parameter RAM and SMC.
You can find the full article here:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
I get this message on my Facebook news feed when someone posts a YouTube video. Don't know why. It's worked fine for years. I am using Safari on my iPad. If I use the Facebook app it works fine. Any thoughts.
Thanks,
Walid
Access Denied
You don't have permission to access "http://fbexternal-a.akamaihd.net/embed/?" on this server.
Reference #18.3555facd.1362007289.6945153fSame thing on mine, it just started happening last weekend.
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Itunes asking me my billing verification again and again on the same computer. I don't know why it behave like this. Anyone can solve my problem?
I already provided my 3 digit CVV number but Itunes again need to confirm the code whereas on my Office Computer I am purchasing Apps on Itunes without verifying my billing information again and again except once at the time of creation of account.
Please help me as I am charging by my Credit Card bank by US$ 1 each time when I give verification code.
Thanks
Talat KhatriTry the following steps,
Sign into your computer and removal of credit card information. Here are the steps:
1) Open iTunes and sign in to the iTunes Store.
2) Select "View My Account" from the Store menu.
3) Enter your password and click the View Account button.
4) Click the Edit Payment Information button.
5) Select "None" as the payment type.
6) Click the Done button at the bottom of the page.
Reset your account password from the following link:
http://iforgot.apple.com
Phase 3:
Download a free content on to get recognized in iTunes.
To ensure your account is functioning, try downloading a free item from the iTunes Store. To do this, navigate to the iTunes Store main page by clicking the Home icon near the upper-left corner of the window. Scroll down and click the "FREE ON iTunes" link near the bottom of the main page, then select an item to download.
After you are able to download the free App try updating the billing information as usual. -
my iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore
Hey p0507!
Here is an article that addresses your error message, and can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
Iphone 6 randomly shut off and will not turn back on - help!
I bought my IPhone 6 last fall from T-Mobile. My iPhone 6 was working just fine about an hour ago. Went to hit the home button to check the time and it would not turn on. It appears to have randomly shut off and now it will not turn back on. Tried holding the power button - nothing... same with the home button. Assuming I need to take it in for service, but I'm not sure if there is some easy fix for this.
Good Afternoon, robmarshall6,
If your iPhone will not turn on, try the steps in the article below to address the issue:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Take care,
- Judy -
My iphone 3gs randomly shut off and will not turn back on
randomly shut off while in use and will not turn back on when you hold the menu and on/off button
Good Afternoon, robmarshall6,
If your iPhone will not turn on, try the steps in the article below to address the issue:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Take care,
- Judy -
Airport Randomly Shuts-Off; Reboot Will Temporarily Solve The Problem
Ever since I've bought my Mac (July 2010) I've been having trouble with the Airport. I'll be browsing the net and all of a sudden my pages won't load, it just stops. The Airport icon in the menubar shows full signal, but when I go into System Preferences it says that my Airport if "Off." When I click the button to turn it on it acts like a dummy button, it just doesn't do anything. I can click it twenty-times and my Airport will still be off.
I doubt this is a router problem as I have tried this with various routers at various places. I took it into the local library, a hotel, a local gas station that has Wi-Fi and it continues to happens. Not to mention that the Airport itself shuts off. This really ***** when you're in the middle of a 1GB update and it just stops...then you have to start over.
After I do a complete reboot the Airport is on again, well most of the time. Sometimes it just stays off and I reboot it again. Sometimes it stays on for three-days and sometimes it stays on for five-minutes and I have to reboot six times or so until it stays on for a while. The average is about 30minutes until it shuts down again.
I've tried reinstalling my operating system, delete preference files, deleting my Airport connection and then recreating it, updating my Mac, trying different firewall settings, I tried booting in 64bit mode. Nothing seems to work. I tried an Apple Hardware test two times. One time I just did it and it reported no problems. The second time I waited until it shut down but it reported nothing, although I think it's because I rebooted and the Airport was "fixed" and it detected nothing.
I thought this was just something temporarily when I got my Mac so I waited and didn't call support. After 8months I decided to call support and they want $50 to try to diagnose it for me, which isn't fair because it happened from day one and I just thought an update or something would fix it. Not to mention, that a Genius Bar will look at it for free (two hours away from the closest one). Any hints, ideas, or tips? Thanks.Sorry for bringing this ancient thread back to life.
Back when I originally posted this, I did take your advice. I drove 2.5hours to the nearest Apple store and left it overnight for them to do diagnostics. They could find nothing (or so they claimed) and have me drive back up the next day to get it.
Ever since I've been dealing with the issue. Finally I broke down and bought a new Airport card and antenna. It worked about a day and then the same issue appeared again.
I'm now on 10.8.2 with 8GB of RAM and an SSD – still the same laptop though. -
Ever sense the 7.0.2 update my phone has randomly been ******** off!?
It is doing this atleast once a day, please help
;( really frustratedDid you bother to read the User Guide? There are basic troubleshooting steps listed that are sure to help you with your issue.
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf -
My iphone randomly shut off and will not turn back on
My iphone randomly turned off and now will not turn back on. I tried plugging it into the charger, but nothing happened
do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait fro the phone to boot back up.
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ios 6 killed my ipod. i had it on the charger for the update, when all of a sudden it shut off when the it was displaying the apple logo with the little loading bar underneath it. now my ipod touch 4g wont go to the home screen or let me reset, restore, or put it in factory default mode. it just stays on the apple logo and occasionally goes to a blank screen
Try Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Also, if the Device has been Modified... this will Not necessarily work. -
Pm-suspend will shut off, but no resume hook initiates on wake up
I've been trying to get my samsung n110 netbook to suspend and resume properly. However, I noticed that whenever I suspend it, it works fine, yet after I hit the power button the hdd light flashes briefly, and then nothing happens at all. According to the pm-suspend.log file, it never even gets the wake-up signal.
Initial commandline parameters: --quirk-vbemode-restore
--quirk-dpms-on
Sat Aug 29 15:19:54 GMT 2009: Running hooks for suspend.
/usr/lib/pm-utils/sleep.d/00auto-quirk suspend suspend: success.
/usr/lib/pm-utils/sleep.d/00logging suspend suspend: Linux lswest-netbook 2.6.30-ARCH #1 SMP PREEMPT Mon Aug 17 18:04:53 CEST 2009 i686 Intel(R) Atom(TM) CPU N270 @ 1.60GHz GenuineIntel GNU/Linux
Module Size Used by
cpufreq_stats 5256 0
aes_i586 8100 1
aes_generic 27204 1 aes_i586
i915 184872 1
drm 154656 2 i915
i2c_algo_bit 5864 1 i915
ipv6 277908 12
rfcomm 39028 0
l2cap 24100 3 rfcomm
bluetooth 56676 2 rfcomm,l2cap
cpufreq_ondemand 7672 2
fuse 60896 4
snd_seq_dummy 2696 0
snd_seq_oss 31168 0
snd_seq_midi_event 7012 1 snd_seq_oss
snd_seq 53744 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi_event
snd_seq_device 6768 3 snd_seq_dummy,snd_seq_oss,snd_seq
snd_hda_codec_realtek 206504 1
arc4 1732 2
snd_hda_intel 26664 1
uvcvideo 61040 0
snd_pcm_oss 40352 0
snd_mixer_oss 17540 1 snd_pcm_oss
joydev 10400 0
ecb 2788 2
videodev 36544 1 uvcvideo
v4l1_compat 15688 2 uvcvideo,videodev
snd_hda_codec 71716 2 snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 7656 1 snd_hda_codec
fan 4392 0
iTCO_wdt 10952 0
iTCO_vendor_support 3080 1 iTCO_wdt
ath5k 121704 0
snd_pcm 73672 3 snd_hda_intel,snd_pcm_oss,snd_hda_codec
snd_timer 21100 2 snd_seq,snd_pcm
mac80211 182848 1 ath5k
snd 58436 13 snd_seq_oss,snd_seq,snd_seq_device,snd_hda_codec_realtek,snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_hda_codec,snd_hwdep,snd_pcm,snd_timer
led_class 3976 1 ath5k
soundcore 6848 1 snd
i2c_i801 9656 0
psmouse 59644 0
uhci_hcd 23540 0
thermal 13888 0
battery 10984 0
video 19832 1 i915
output 2884 1 video
button 5556 0
snd_page_alloc 8876 2 snd_hda_intel,snd_pcm
cfg80211 67364 2 ath5k,mac80211
sg 27928 0
evdev 10176 15
ac 4360 0
i2c_core 22776 4 i915,drm,i2c_algo_bit,i2c_i801
sky2 47240 0
serio_raw 5704 0
ehci_hcd 35664 0
intel_agp 27484 1
agpgart 32756 3 drm,intel_agp
usbcore 150192 4 uvcvideo,uhci_hcd,ehci_hcd
acpi_cpufreq 8624 0
freq_table 3716 3 cpufreq_stats,cpufreq_ondemand,acpi_cpufreq
processor 35800 3 acpi_cpufreq
rtc_cmos 11212 0
rtc_core 18048 1 rtc_cmos
rtc_lib 2500 1 rtc_core
ext3 134380 2
jbd 48504 1 ext3
mbcache 7080 1 ext3
sd_mod 27328 5
pata_acpi 4228 0
ata_generic 4680 0
ata_piix 23080 4
libata 168012 3 pata_acpi,ata_generic,ata_piix
scsi_mod 110708 3 sg,sd_mod,libata
total used free shared buffers cached
Mem: 2065136 567240 1497896 0 31108 328900
-/+ buffers/cache: 207232 1857904
Swap: 987956 0 987956
success.
/usr/lib/pm-utils/sleep.d/00powersave suspend suspend: success.
/usr/lib/pm-utils/sleep.d/01grub suspend suspend: not applicable.
/usr/lib/pm-utils/sleep.d/11netcfg suspend suspend: success.
/usr/lib/pm-utils/sleep.d/49bluetooth suspend suspend: not applicable.
/usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend: success.
/usr/lib/pm-utils/sleep.d/75modules suspend suspend: success.
/usr/lib/pm-utils/sleep.d/90clock suspend suspend: not applicable.
/usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend: success.
/usr/lib/pm-utils/sleep.d/95led suspend suspend: not applicable.
/usr/lib/pm-utils/sleep.d/98smart-kernel-video suspend suspend: success.
/usr/lib/pm-utils/sleep.d/99laptop-mode suspend suspend: success.
/usr/lib/pm-utils/sleep.d/99video suspend suspend: kernel.acpi_video_flags = 0
success.
Sat Aug 29 15:19:56 GMT 2009: performing suspend
I'm at a loss of where to go from here. I have tried a few quirks, but none of them seem to help.
Any suggestions would be appreciated,
Lswest1. I tried --quirk-vbestate-restore and another one I can't recall anymore but I saw it on the forums (I believe it was in the Samsung Nc10 thread). I believe it was also something to do with vbestate.
2. I have booted with that kernel option, and will try suspending in a minute, I will edit this post with the result. *edit* No dice, same happens as before, and I believe my BIOS is up-to-date, but I'll check that later. Thanks for the suggestions.
Thanks for the reply,
Lswest
*EDIT* Also, I don't know if it matters, but I doubt the problem lies with the BIOS, as Windows and Jolicloud (as well as Ubuntu) manage to suspend/resume properly. I think it's most likely a configuration/kernel problem.
Last edited by lswest (2009-09-05 00:07:58)
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