My iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore
my iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore
Hey p0507!
Here is an article that addresses your error message, and can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks for using the Apple Support Communities!
Cheers,
Braden
Similar Messages
-
My software update screen has been frozen for weeks now and I can't update any software or even close the automatic update screen. It says searching for updates and I can't cancel or do anything. Any help is greatly appreciated.
You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4) -
My ipad will not turn on/charge. has been charging for hours. Itunes will not recognize it and i have tried the power/sleep button as well. PLEASE HELP!
Please tell me that it has NEVER been jailbroke. If it hasn't been, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this. -
when i try to connect my ipod touch to my wireless network, its keeps saying the password is incorrect-this has been ongoing for several months now even though it used to connect when I first bought the ipod-is there anyway to reset the password?
All devices should automatically reestablish a connection after power cycling the router.
Also try resetting your iPod. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try:
Apple - Support - iPod touch - Wi-Fi -
My phone has been dead for a month and it won't turn on?
My phone has been dead a little over a month now. I've been charging it all morning and it still won't turn on. I tried holding down the home and lock button at the same time and it still won't turn on. The dead battery sign won't pop up either. Is my battery dead should I get a new phone?
You could send it to get the battery changed by Apple, and if the issue is not from the battery, they'll be able to help you further.
You can contact Apple Support here.
http://www.apple.com/support/contact/ -
Anyone know what is wrong
Hello Bjoknae
Check out the article below to get your iPad to show up in iTunes again. Check the Apple Mobile Device support files are working properly.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Regards,
-Norm G. -
When i plug my ipod in, it shows up on desktop as a hard drive, but wont show up on itunes. All my music/videos everything has been wiped off somehow, restored it and still wont work! Please help!
- Have you tried the troubleshooting here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
- You can try disabling the camer notification
http://support.apple.com/kb/TS1500
- Do you have any camera, scanner or similar software installed? That may prevent iTunes from seeing the iPod. -
I just tried updating my iPhone 5 to the new iOS7 and it keeps saying the activation server can not be reached...My phone has been down for almost an hour now. Can anyone help? thank you
Too many people are flooding Apple's servers, everyone is having this issue, try every so often, or wait until tomorrow.
-
My power button has been broke for a while and now i cannot turn my phone on, any suggestions ?
my power button has been broke for a while and now i cannot turn my phone on, any suggestions ?
If the battery was completely dead it may take some time to get it going.
Leave it pluggen into a wall jack for about 15 minutes then check back.
If not, you will need to make a Genius Bar appointment or contact Apple for a repair. -
I performed a software update and the system is installing an update but it has been running for over 24hrs and keeps saying "This may take a few minutes, don't shut down your computer" Can anyone help?
Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
This happens the same whenever I try to install.
To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
My plugin is still showing as out of date.
Is there anything you could suggest. Thanks for your time. -
I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP
nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not. -
My ipad will not start up, it has the swirl in the center of the screen and has been there for 30hrs now, what can I do?
First thing to try is a reboot of your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.
-
How do I get my twitter to work? It's been working for ages now and as soon as the IO6.1 update comes out its stops working!
same issue here 6.1 messed up my iphone and ipad
-
i just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.
I guess you could try but I don't believe Apple can help with activation lock issues. They may, however, be able to determine if the Apple ID belongs to one of you and reset the password for you if you can prove your identity.
You might want to try calling Apple by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. Perhaps they can help determine if it's your ID and reset the password for you (and they probably have more expertise in doing this than the Apple store). -
My phone has been frozen for an hour. How do I get it unfrozen?
My phone has been frozen for over an hour. How do I get it unfrozen?
For "iPhone frozen", you can try these ways to unfrozen it:
Force quitting app: Press and hold the Sleep/Wake button on top of iPad for a few seconds until a red slider appears, then press and hold the Home button until the app quits.
Reboot iPhone: Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
Reset iPhone settings: Go ahead to select Settings > General > Reset > Reset All Settings
Reset iPhone to factory default: As the method of last resort, you can restore the iPad to its original factory settings. However, it will erase all your iPhone data. Therefore, you must backup your iPhone first. Then, go to Settings > General >Reset > Erase All Content and Settings.
Hope it can help you.
Maybe you are looking for
-
Regd. Use of SOAMANAGER in PI 7.1
Hi Experts! Could anyone let me know the use of soamanager in PI 7.1, like how to add servies , how to create endpoints and post the requests. Anything which can help me understand how to work on soamanager. I have a standard inbound syncrounous ser
-
Printing documents from N95 8GB
I know you can print photos over Bluetooth to a Bluetooth enabled printer, i.e Canon MP460. But is it possible to print documents in this way. Or does anyone know of any software that will do this? Thanks
-
Troubleshooting malfunctioning keys after coffee spill
A few months ago, I spilled some coffeee on my N100. Since then, the '0' key sticks (i.e., I have to hold it down firmly for a moment to produce a '0'), and the'-' key next to it doesn't work at all, no matter what I do. And a few of the function key
-
Hello One of our customers specified in his contract a conditional payment term. The payment date has to be the latest one between two dates. My question is : is there a possibility in SAP to create this kind of "conditional" payment term ? Regards S
-
I got firefox 30.0 and now I cant press the new tab button to create a new tab D:
I got firefox 30.0 and now I cant press the new tab button to create a new tab D:, this has not occured since firefox 3