The iTunes Store loaded a U2 album on my iPhone I did not order

The iTunes Store loaded a U2 album on my iPhone I did not order.  Did someone hack my account?  I don't see any charges for these on my credit card.  How do I delete these?  They use up too much memory on my iPhone.  How do I prevent this from happening again?

How does it show in the Music app on your phone ? If it has the cloud icon against it then it is only in the cloud - you can turn off all cloud music via Settings > iTunes & App Stores > Music (under 'show all' heading) 'off, or you can hide that album via your computer's iTunes so that it doesn't show in the cloud (hiding and unhiding), or you can use the link in my above reply to remove it from your account.
If you've downloaded it onto your phone (i.e. it doesn't have the cloud icon against it) then swipe/drag across tracks (from right-to-left if the phone is on iOS 7 or 8) in the Music app, or you can delete entire albums in iOS 8 by swiping/dragging from right-to-left across them

Similar Messages

  • My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?

    My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?

    Update to iTunes 10.3.1
    After you have finished, you can re download your iTunes purchases without having to re purchase.
    iTunes 10.3.1
    " Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
    "Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
    From here.  http://www.apple.com/itunes/

  • What does this message mean:  this apple ID has not yet been used in the iTunes store"? I cant connect using my iphone. But it works in iTunes on my laptop.

    what does this message mean:  this apple ID has not yet been used in the iTunes store"? I cant connect using my iphone. But it works in iTunes on my laptop.

    FAQ apple id http://support.apple.com/kb/HT5622?viewlocale=en_US
    http://support.apple.com/kb/HT1311

  • I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunesI have a problem with the iTunes Store, I have a

    I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunes U. In my screen I get only ipad2 Podcast, iTunes U Downloads. My problem is I can not access any application to download music, videos, books, etc..
    ITunes will be installed wrong or what should I do to activate these options?

    Go to the front page of the Store, and click Change Country.  Make sure it is set to the country where you actually are. 
    Then you will be able to see everything that is for sale in your country, which, depending where you live, might or might not include music.

  • This apple id has not yet been used with the itunes store ? no cards i have, this apple id has not yet been used with the itunes store ? no cards i have

    this apple id has not yet been used with the itunes store ? no cards i have, this apple id has not yet been used with the itunes store ? no cards i have

    this apple id has not yet been used with the itunes store
    Can not connect in the App Store: (

  • Why wont the iTunes store load in my iTunes?

    Hi, my name is Garrett and i am a 13 year old boy why loves music and cant get his itunes to work. i have tried completely wiping my computer clean then reloading windows 7 then reloading all my files and last installing a freash new version of itunes, and jst today i updated to 10.6 or something like that, but it still had the same problem. i have a 3.5 year old dell inspiron laptop with an intel pentium prossesor and to my knowlage this has nothing to do with it. so iTunes opens just fine but when i attempt to open the itunes store it just has that striped loading line at the tope of the page that jst keeps going and going and going and never stops. i left my computer on for an intire day to prove to my self that i either have the slowest computer on earth or iTunes store doesn't work. so i tried opening it through my Quicktime player and it had the same problem exept when i closed the window and error came up and the number was 11222. all i need is for iTunes to work otherwise i am stuck to only lisening to music from other websites and not on the go. i am fed up with iTunes not working and them taking down that "email the support guy" thing and the fact that they left some of us in the dust not knowing what to do. if someone could please help that would be great:) if not...well then ill have to wait till i get a job and can earn enough money to buy a new computer.
    Thanks,
    Sincerely, Garrett

    so iTunes opens just fine but when i attempt to open the itunes store it just has that striped loading line at the tope of the page that jst keeps going and going and going and never stops.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • The iTunes store won't stream album on my mac and iPhone?

    so the itunes store has a "free to stream" album every week and every time i click play to start streaming it just doesn't play, and when i try it on my iphone it says that the audio file cannot be played, so please help me you guys is there any solution ?

    How does it show in the Music app on your phone ? If it has the cloud icon against it then it is only in the cloud - you can turn off all cloud music via Settings > iTunes & App Stores > Music (under 'show all' heading) 'off, or you can hide that album via your computer's iTunes so that it doesn't show in the cloud (hiding and unhiding), or you can use the link in my above reply to remove it from your account.
    If you've downloaded it onto your phone (i.e. it doesn't have the cloud icon against it) then swipe/drag across tracks (from right-to-left if the phone is on iOS 7 or 8) in the Music app, or you can delete entire albums in iOS 8 by swiping/dragging from right-to-left across them

  • Why isn't the iTunes Store loading up on iTunes?

    The topic is self-explanatory. My laptop is a Windows 7 Ultimate, genuine product.
    Diagnostics Result:
    Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    Gateway NV52 Series
    iTunes 10.4.0.80
    QuickTime 7.6.9
    FairPlay 1.12.20
    Apple Application Support 2.0.1
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.2 (333.2)
    Gracenote SDK 1.9.1.485
    Gracenote MusicID 1.9.1.102
    Gracenote Submit 1.9.1.133
    Gracenote DSP 1.9.1.43
    iTunes Serial Number 003AB1100CE90F80
    Current user is not an administrator.
    The current local date and time is 2011-08-04 12:04:06.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., ATI Radeon HD 3200 Graphics
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: e2a61b87e4a213e1b5f8db83b9865f0c
    iPodService 10.4.0.80 (x64) is currently running.
    iTunesHelper 10.4.0.80 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {08F86F8D-903F-43C1-A25A-7F64AC0716FF}
    Description:          Microsoft Virtual WiFi Miniport Adapter
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          No
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name:          {5A0A86DE-1C68-48BC-B8BB-79ACA7CDE998}
    Description:          Atheros AR5B93 Wireless Network Adapter
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name:          {8EF2056C-7CBC-4260-A832-3E69F8A548A9}
    Description:          Broadcom NetLink (TM) Gigabit Ethernet
    IP Address:          192.168.1.95
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.254
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.254
    Lease Obtained:          Thu Aug 04 11:49:24 2011
    Lease Expires:          Fri Aug 05 11:49:24 2011
    DNS Servers:          192.168.1.254
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Disabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was unsuccessful.
    An unknown error occurred (-9808).
    Connection attempt to iPhone activation server was unsuccessful.
    An unknown error occurred (-9808).
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-08-04 11:53:09.
    iTunes used to load the iTunes Store up to now & I haven't been on the iTunes Store for weeks. Can somebody please help me with this issue?

    Sometimes the store takes a while to load. If it doesn't load try re-installing your iTunes.

  • Why won't the iTunes store load!!!

    When I click on the "iTunes Store" button on the left hand side of the screen, there is a blank page and the loading bar says "Accessing iTunes Store", it gets half way and then freezes. However sometimes, it does load but there is no formatting on. I am sure it is not my firewall because I have checked and it is not my Internet connection because it works on other computers running windows 7. I have tried re downloading and repairing the software but nothing has happened.Please could someone help me because it is really annoying. P.S. I have never been able to access it since i got my laptop.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • When I try to access the itunes store I get an error message that my computer is not connected to the internet, even though it is. How do I fix this? Thanks.

    For some reason when I open iTunes, and try to access the itunes store, help, my account, or anything else I get a message saying that I'm not connected to the internet, even when I know that I am. What's wrong?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • HT203180 I recently purchased television shows from the itunes store and downloaded to my macbook pro.  They will not sync with my itouch.  It worked in the past, and now it won't.  I also used to get two downloads for each purchase.  An HD and non HD ver

    I am purchasing tv shows from the itunes store to my macbook pro.  I can't sync them to my itouch.  I used to get 2 version to download an HD and non HD no longer happening.  What is the problem?  Never had an issue before just started.

    You did everything 'right' and yet in most cases such as you present, it turns out to be a bad SATA cable 99% of the time.
    I, too, have a Late 2011 15" model and never had a problem with my SATA cable and my SSD. Most people don't. But then there are those few who do.
    You can likely find a 'warrantied' cable on www.ifixit.com - however, I've never heard of anyone having problems with the much less expensive options on eBay!
    Clinton

  • Why is the itunes store saying my un or pw is incorrect when its not?

    I had to restore my ipad mim of my daughters because she disabled it after forgetting her pw and entering it too many times. The apple experts then told me to go to itunes store on computer and sign in with my un and pw for her ipad mini and i could downlad my purchased apps back onto her ipad mini. But now I dont know what to click on or if Im signed in and wehat im doing, Is there live expert advice from apple? i got it yesterday and talked to someone but now i cant find it anywhere???Please someone helpp me now.

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    I assume by 'my un and pw' you mean your iTunes id and password. If you do then you can redownload items directly on the iPad. If you aren't already signed into your account on it then you can sign in via Settings > iTunes & App Store and what can be redownloaded for that account will show in the Purchased tabs in the App Store and iTunes store apps on it - music, films and/or TV programmes can't be redownloaded in all countries (audiobooks and ringtones are one-off downloads), and content providers may also have removed their items from the store, so not all purchases may show.
    To do it on a computer's iTunes, you can sign into an account via the Store > Sign In drop-down menu option (if an account is currently logged in then you will have a Store > Sign Out menu option instead)
    What can be redownloaded for the account will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page :
    You can then sync themto the iPad
    Redownloading an account's past purchases may tie that computer or device to that account for 90 days : http://support.apple.com/kb/HT4627

  • I have received a number of emails saying I ordered somethign at the itune or istore and it was being charged.   I did not do this....is this a scam?   Tried to look on my account info to be sure my credit card is off it.

    wondering if there is a scam out there.   I have received emails saying it was a confirmation that Your Apple ID was just used to download Daily Card Pairs $3.99 Category: Games Released: Oct 17, 2014 Version: 1.6 Size: 32.7 MB Language: English Seller: Fan Zhang from the App Store Your receipt No.xxxxxx ( numbers are filled in.  )     There was at least two others over the past couple of weeks but my email was down and I am just getting them now.      Is this some kind of scam and if so how do I make sure I am not charged for this
    I just went on my apple Id but can not even see where the credit card is on it.   I only ever used it once and thought I had removed it so it would not be done accidentally but I cannot see it at all now.  where should I look

    Hello how to use this,
    The article linked below details how to go about viewing your purchase history in the iTunes Store.
    See your purchase history in the iTunes Store
    http://support.apple.com/en-us/HT2727
    Cheers,
    Allen

  • Why is the itunes store removing some songs/albums here and there? First they removed all of the Monkey Majik albums, now they've deleted a album by Moonjam in the Mexico store. Im upset

    First they removed all of the Monkey Majik albums in the US Store, now they've deleted a album by Moonjam in the Mexico store.
    Im sorry, but im upset, very.
    Some of my friends think maybe it's because that certain album or two were no longer selling. And yet, there are other ones that
    literally have no reviews, no ratings, not one person buying a song from there, and yet, itunes is still hanging on to them. What's up
    with that.

    "ah, so It's really up to the artists/ Distributions people that decide what can be published or sold? "
    Yes.

  • Why wont the iTunes store load

    iTunes will load but the store wont...

    Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

Maybe you are looking for

  • Error while saving a query view

    Hi All, I am trying to save a query view in my favourites and it is failing with below message: Namespace '/BIC/' must be set to 'changeable' (transaction SE06) I have created many query view so far, this issue has just started. Could you please help

  • User interface thoughts.

    Ill be adding more as I think of them. 1. I like the start bar now with the metro apps. I would like to see the ability to set the column size or width of the metro "pinned apps" panel in the start menu. I want to set the width of the metro menu to 1

  • How to know which version of QT Pro do I have?

    I have Final Cut Pro 3 on my Mac and installed QT Pro way back then. How do I tell which version I have? I know I have the QT7 player, but cannot locate any other program. Thanks. BC

  • 6320 that won't turn on

    We have a new 6320 that seemed to be working just fine when we got it. Figured out how to take photos on it, set the wallpaper, hubby had it in his pocket and took it out and it had turned itself off? The remote locking is turned off. As far as I kno

  • Throw out audigy ca

    I'm planning to upgrade to Vista x64 business this week. I have an Audigy 2 card in my machine and it's been working great under XP but with all these driver problems I'm reading about, do you think I should just use my on-board sound and sell my aud