The screen of my iPhone 5s is black and doesn't respond to anything
the screen of the phone just went black and the phone doesn't respond to anything
i tried to turn it off/on it doesn't work, tried to update the software using iTunes it doesn't work either...
what can i do?
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Similar Messages
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The screen on my iphone 4 went black and began to vibrate for half hour before it died completely. Anybody know if this can be fixed?
Ok? Why not? It is an original iphone 4 that I bought in a store .....No jailbreak.... I have had it for almost 2 years without problems and was on the facebook app when it happened .. I have over 1200 pictures that I want to keep .... 6 months since the lastsynchronization, unfortunately
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The screen on my iPhone 5 when black and is unresponsive.
While updating an app on my iPhone 5 the screen froze and then went black. Now I have a black screen that is unresponsive. I can hear the phone ringing when someone calls but cannot answer it, and cannot do any type of search. What's wrong with my phone? Any idea?
Hello Mayagüez,
I would be concerned too if my iPhone screen was black. I recommend following steps 2-6 below:
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on),reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
You can find the full article here:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thank you for using Apple Support Communities.
Best,
Sheila M. -
The screen of my Ipod touch is black and won't respond, how can I reset it?
I have an Ipod Touch 5th Gen. I still have one of the older IOS updates, but I'm not exactly sure which one. I went to go turn my Ipod on because the screen was completely black, and nothing happened. So I then plugged it in thinking it was dead. So a while later I tried to turn it on again and still nothing. Is there anyway I can reset it to get back into it? Please help!!
Thanks ahead of time!Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I've tried to charge it and i've tried to reset it but it won't even connect to iTunes. Please help!
Don't know why it happened, but if you can't enter the passcode, you'll have to restore the phone to remove it, as explained here: http://support.apple.com/kb/HT1212. If you're running iOS 7 with Find My iPhone enabled, you'll have to force it into recover mode to restore it, as explained here: http://support.apple.com/kb/ht1808.
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The screen on my iPhone has gone black while I was using it. It just "shut off". The phone is still working as I can hear/see it when it plugs into the computer, but the screen just wont turn on. I've tried the soft reset "holding down home and lock screen" and i've tried to restore settings. I went to the apple store and they said I had to send it to my provider (in another country) but my phone contract has run out.
Is there a way to fix this?
If not, is there some way apple can replace the phone? It's less than 2 years old. Surely the screen shouldn't just give out like that.
Thank youYou wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New... -
The screen pn my iphone 5 turns black
The screen in my iphone 5 turns black . My cel provider has changed it 5 times and after a week or two it does it again. It stays black until i receive a call or msg. Is this normal
no
take back up and restor it!
or reset all settings from:
settings - general - reset -
The screen on my iPhone 6 turns black when on a call
The screen on my iPhone 6 turns black when I am on a call (and then I cannot end the call)
My iPhone 5s did the same and my company sent me a new one. That one had the same problem. I am now being told by my company that it is an app that I have loaded that is not compatible with the IOS update. They sent me an iPhone6 and advised me to only add my apps one at a time to see which one is causing the problem. Verizon, I was told, has been working on the problem as well. Don't know if all this is true but sounded right to me.
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I am trying to hook my macbook pro to a projector, which has a VGA cable. I bought a VGA to HDMI adapter, but whenever I hook it up, the screen on my macbook just goes black and I can't make it do anything else or even show up on the projector.
My laptop is still on; it just has a black screen that I can't get rid of without shutting down the computer by holding the power button.Hey there lynmrigg,
It sounds like have an HDMI to VGA adapter connecting your MacBook Pro and your projector but the screen on your computer goes black and no image appears on the projector. I would use the troubleshooting in the following article to help resolve or isolate the issue here, named:
Apple computers: Troubleshooting issues with video on internal or external displays
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Thank you for using Apple Support Communities.
Take care,
Sterling -
The screen on my iphone 5 has zoomed and I can not navigate on the page. How can I reset it?
Then go to Settings/General/Accessibility and turn off Zoom.
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The screen of my iphone turned to blue and then shutted down. And it couldn't power on for few days.
Try this First... No Data will be Lost..
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
More > Frozen or unresponsive iPhone -
The screen on my ipad mini went black and it won't turn back on. how can this be fixed?
The screen on my ipad mini went black, and now it isn't responding or turning on at all. What can I do?
Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
I'm trying to record only part of my screen using my Quicktime 10.0, but once I press record in the "Screen recording" feature it automatically starts recording and doesn't give me the option to choose what part of the screen to capture. What gives?
QuickTime version 10 can only record the entire screen.
10.1, 10.2 and 10.3 offer part of the screen recording. -
My iPhone 4s is frozen and is not responding to anything I do. How can I fix this?
My iPhone 4s is frozen and is not responding to anything I do. How can I fix this?
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost. -
I have an iphone 4s black 16g. The characters on screen have gone so large that I cannot key in the passcode to access the phone or make a call, can anybody help out? I have tried rebooting, without success.
Double-tap the screen with THREE fingers. Then log in and go to Settings/General/Accessibility and turn off Zoom. For more information see: iOS: Configuring accessibility features - Apple Support
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