The system has rebooted without cleanly shutting down first. How to clear this error. Occurs frequently.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 31-12-2014 14:35:18
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: BLISS-ORACLE
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-12-31T09:05:18.479605300Z" />
<EventRecordID>9113</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>BLISS-ORACLE</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
Hi,
I agree with Mr X. This should be a BSOD issue. Did you refer to Mr X’s suggestions and solve this issue?
Just addition, troubleshoot this kind of kernel crash issue, we need to analyze the crash dump file to narrow down the root cause of the issue. Please refer to following articles
and check if can help you.
Crash dump analysis using the Windows debuggers (WinDbg)
How to read the small memory dump file that is created by Windows if a crash occurs
By the way, it may be not effective for us to debug the crash dump file here in the forum. If this issues is a state of emergency for you. Please contact Microsoft Customer
Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request.
To obtain the phone numbers for specific technology request, please refer to the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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If anyone has any other ideas please let me know.
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
+ System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2012-02-01T00:02:48.677610900Z
EventRecordID 8270
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer LR8K6TLC.cntr.thrivent.corp
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 129725280988099400
Event 89, Kernel-Power
ACPI thermal zone ACPI\ThermalZone\THM0 has been enumerated.
_PSV = 0K
_TC1 = 0
_TC2 = 0
_TSP = 0ms
_AC0 = 0K
_AC1 = 0K
_AC2 = 0K
_AC3 = 0K
_AC4 = 0K
_AC5 = 0K
_AC6 = 0K
_AC7 = 0K
_AC8 = 0K
_AC9 = 0K
_CRT = 371K
_HOT = 0K
_PSL - see event data.
---- Details
+
System
Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
89
Version
0
Level
4
Task
86
Opcode
0
Keywords
0x8000000000000020
TimeCreated
[ SystemTime]
2012-02-01T00:02:49.270411900Z
EventRecordID
8271
Correlation
Execution
[ ProcessID]
4
[ ThreadID]
68
Channel
System
Computer
LR8K6TLC.cntr.thrivent.corp
Security
[ UserID]
S-1-5-18
EventData
ThermalZoneDeviceInstanceLength
21
ThermalZoneDeviceInstance
ACPI\ThermalZone\THM0
AffinityCount
1
_PSV
0
_TC1
0
_TC2
0
_TSP
0
_AC0
0
_AC1
0
_AC2
0
_AC3
0
_AC4
0
_AC5
0
_AC6
0
_AC7
0
_AC8
0
_AC9
0
_CRT
371
_HOT
0
_PSL
0000000000000000
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I have a Virtual server that reboots several times a day with the following event:
Bugcheck Error:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000101 (0x0000000000000030, 0x0000000000000000, 0xfffff880009b8180, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 061714-74859-01.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider
Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck"
/>
<EventID
Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated
SystemTime="2014-06-17T07:05:57.000000000Z" />
<EventRecordID>53764</EventRecordID>
<Correlation
/>
<Execution
ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>CLOUDBOX17812</Computer>
<Security
/>
</System>
- <EventData>
<Data Name="param1">0x00000101 (0x0000000000000030,
0x0000000000000000, 0xfffff880009b8180, 0x0000000000000001)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">061714-74859-01</Data>
</EventData>
</Event>
Critical Kernel-Power:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider
Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated
SystemTime="2014-06-17T07:04:13.937500000Z" />
<EventRecordID>53765</EventRecordID>
<Correlation
/>
<Execution
ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>CLOUDBOX17812</Computer>
<Security
UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">257</Data>
<Data Name="BugcheckParameter1">0x30</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0xfffff880009b8180</Data>
<Data Name="BugcheckParameter4">0x1</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
I searched on Google and most answers are about a HotFix for servers with a specific Intel Processor and Hyper-V installed, but this is a Virtual Server so Hyper-V is not installed obviously.
Any help is appreciated.
Regards,
Paul Ruedisueli
A.i Automatisering B.V.
The NetherlandsHi,
Thanks for your posting.
It seems to be system crash issue and we need to analyze the crash dump file to narrow down the root cause of the issue. Unfortunately, it is not effective for us to debug the crash dump file here in the forum.
I think you have read this kb article?
http://support.microsoft.com/kb/975530/en-au
Regards.
Vivian Wang -
The computer has rebooted from a bugcheck
Dear all,
One of our server is rebooting and giving these 2 errors. Kindly help on how to fix it.
Event ID: 1001
Level: Error
Source: BugCheck
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0xffffffff80000002, 0xe0000106532832e4, 0xe0000106544c9d70, 0x0000000000000000). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 062214-41630-01.
The other error comes with above error is
Event ID: 41
Level: Critical
Source: Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
The Server OS is Windows Server 2008 R2 for Itanium based Systems, it's HP blade server Model IA64
Kindly help!
Best regards,Dear Milos
Thanks for your response, can you share the link for downloading these tools ?
WinDbg (or at least view it with Nirsoft BSOD viewer
best regards,
Aqeel -
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TestStand 3.5
MAX 4.1
NI DAQ Card PXI-4461
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Mehran Fard
Attachments:
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Attach the VI!
You also have some Rube-Goldberg in your code:
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Why not just connect errorcode directly with BundleByName? You don't need the Select function here...
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