The web site's certificate cannot be verified

Hello,
I'm trying to secure our SGD server (*), we have a Verisign Class 3 Secure Server CA certificate
when the SGD client starts I see following error:
http://www.psb.ugent.be/~frlae/sgdsecurityerror.png
http://www.psb.ugent.be/~frlae/sgd2.png
can somebody tell me what's causing this and hopefully how to fix this ?
regards,
Frederik
* http://wikis.sun.com/display/SecureGlobalDesktop/HOWTO+Setup+SGD+as+a+SOHO+Remote+Access+Server
Edited by: fretn on Jul 16, 2008 3:25 AM

Frederik,
I think this is the same issue I have had on a number of sites.
It is down to the Verisign cert being signed by an intermediate authority.
The procedure we used is as follows
add the verisign cert as cert.pem in /opt/tarantella/var/tsp/
create a file called mychainedcerts.pem in this folder
add the following which are the root and int certs from verisign
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
chown ttasys:ttaserv mychainedcerts.pem
create a file called int.crt
add this into it
-----BEGIN CERTIFICATE-----
MIIEnDCCBAWgAwIBAgIQdTN9mrDhIzuuLX3kRpFi1DANBgkqhkiG9w0BAQUFADBf
MQswCQYDVQQGEwJVUzEXMBUGA1UEChMOVmVyaVNpZ24sIEluYy4xNzA1BgNVBAsT
LkNsYXNzIDMgUHVibGljIFByaW1hcnkgQ2VydGlmaWNhdGlvbiBBdXRob3JpdHkw
HhcNMDUwMTE5MDAwMDAwWhcNMTUwMTE4MjM1OTU5WjCBsDELMAkGA1UEBhMCVVMx
FzAVBgNVBAoTDlZlcmlTaWduLCBJbmMuMR8wHQYDVQQLExZWZXJpU2lnbiBUcnVz
dCBOZXR3b3JrMTswOQYDVQQLEzJUZXJtcyBvZiB1c2UgYXQgaHR0cHM6Ly93d3cu
dmVyaXNpZ24uY29tL3JwYSAoYykwNTEqMCgGA1UEAxMhVmVyaVNpZ24gQ2xhc3Mg
MyBTZWN1cmUgU2VydmVyIENBMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKC
AQEAlcMhEo5AxQ0BX3ZeZpTZcyxYGSK4yfx6OZAqd3J8HT732FXjr0LLhzAC3Fus
cOa4RLQrNeuT0hcFfstG1lxToDJRnXRkWPkMmgDqXkRJZHL0zRDihQr5NO6ziGap
paRa0A6Yf1gNK1K7hql+LvqySHyN2y1fAXWijQY7i7RhB8m+Ipn4G9G1V2YETTX0
kXGWtZkIJZuXyDrzILHdnpgMSmO3ps6wAc74k2rzDG6fsemEe4GYQeaB3D0s57Rr
4578CBbXs9W5ZhKZfG1xyE2+xw/j+zet1XWHIWuG0EQUWlR5OZZpVsm5Mc2JYVjh
2XYFBa33uQKvp/1HkaIiNFox0QIDAQABo4IBgTCCAX0wEgYDVR0TAQH/BAgwBgEB
/wIBADBEBgNVHSAEPTA7MDkGC2CGSAGG+EUBBxcDMCowKAYIKwYBBQUHAgEWHGh0
dHBzOi8vd3d3LnZlcmlzaWduLmNvbS9ycGEwMQYDVR0fBCowKDAmoCSgIoYgaHR0
cDovL2NybC52ZXJpc2lnbi5jb20vcGNhMy5jcmwwDgYDVR0PAQH/BAQDAgEGMBEG
CWCGSAGG+EIBAQQEAwIBBjApBgNVHREEIjAgpB4wHDEaMBgGA1UEAxMRQ2xhc3Mz
Q0EyMDQ4LTEtNDUwHQYDVR0OBBYEFG/sr6DdiqTv9SoQZy0/VYK81+8lMIGABgNV
HSMEeTB3oWOkYTBfMQswCQYDVQQGEwJVUzEXMBUGA1UEChMOVmVyaVNpZ24sIElu
Yy4xNzA1BgNVBAsTLkNsYXNzIDMgUHVibGljIFByaW1hcnkgQ2VydGlmaWNhdGlv
biBBdXRob3JpdHmCEHC65B0Q2Sk0tjjKewPMur8wDQYJKoZIhvcNAQEFBQADgYEA
w34IRl2RNs9n3Nenr6+4IsOLBHTTsWC85v63RBKBWzFzFGNWxnIu0RoDQ1w4ClBK
Tc3athmo9JkNr+P32PF1KGX2av6b9L1S2T/L2hbLpZ4ujmZSeD0m+v6UNohKlV4q
TBnvbvqCPy0D79YoszcYz0KyNCFkR9MgazpM3OYDkAw=
-----END CERTIFICATE-----
chown ttasys:ttaserv int.crt
edit /opt/tarantella/webserver/apache/1.3.36_mod_ssl-2.8.27_openssl-0.9.8d_jk1.2.15_u1/conf/httpd.conf
add the following line
SSLCertificateChainFile /opt/tarantella/var/tsp/int.crt
Restart SGD using tarantella restart and webserver using tarantella webserver restart --ssl
All should be well

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