There is an app on my iPhone 5 that downloaded itself, it has no name and I cannot access the app or delete it, what is it?, There is an app on my iPhone 5 that downloaded itself, it has no name and I cannot access the app or delete it, what is it?
What can I do? I don't want to lose all my stuff either
It's completely situational. Without being able to directly compare the "scratch" on the original poster's iPhone with your iPhone, what gaamcc had happen could not be extrapolated to guess what Apple may do in your situation. It will depend entirely on what the Apple technician diagnoses after examining your iPhone. He/she may decide that any damage is strictly cosmetic and didn't have any connection with the problem you're taking your iPhone in for, or he/she may diagnose the problem as stemming from user damage. You'll just have to see when you go to the Apple Store.
Regards.
Similar Messages
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The computer that had my iTunes account on has broken, and was thrown away.
All the media I bought on it are on my iPhone only - is there any way to re-open my iTunes on the new computer or to download them off my iPhone?
I'm worried that if I lose my iPhone all will be lost. Please help!
Thanks,
AlastairBuy yourself a backup drive. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer is structured around you maintaining your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, matching the device content to the content on the computer. The exception is purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will probably have to use third party commercial software unless you have an older model iPod. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797 -
The company I work for has given me an iPhone, but I haven't been able to download any apps. I've created an apple ID account, it claimed that it had been verified, but everytime I go to download something, it verifies again and claims there's an error. I've tried this now with 3 different emails, and the message reads: go to the iTunes support page. I've emailed Apple, and they were extremely unhelpful. I was given the most vague responses by Bidyut from the iTunes Store Customer service team. I would just like to be able to use this phone since I'm paying for it.
It might be helpful if you told us exactly what the error was... If you don't give us specifics, the best you're going to get is vague responses.
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I have lost my Iphone and never activated my Icloud on my phone. Is there anyway of locating it whereabouts??? Also Who ever has my phone has downloaded find my phone. Is there anyway Apple can find out the address that was downloaded from??
Unfortuantely, you can only track the phone if you had set up iCloud and enabled Find My iPhone on it before it was lost or stolen. I don't believe there is anything that Apple can do to locate your phone either.
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I have an iphone 3gs with latest update my daughter has ipod touch the latest one available when you downloads apps they appear on my iphone is there a way to prevent this
If you are using the same user account on your computer that may be the problem. The iTunes settings will be different for each user account.
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I downloaded "21 Jump Street" on my IPhone and it has been two days and it is still not downloaded ans it seems to be frozen at "processing," is there anything that I can do to make the movie download or get my money back?
Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost. -
Is there any software that i can download from the web to fix my phone? i bought it off the streets and the software and driver must have been deleted cause i can only get the itunes logo and i cant restore it.
There is no driver software on the iPhone that anyone can remove, per se. Why can't you restore? Is the iPhone not recognized in iTunes? If not, see:
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/HT1808
Otherwise, please post back with details about the problem and someone can probably provide further suggestions.
Regards. -
how do i uninstall yahoo weather on iphone, it no good, and the weather apps i do download say widjet for on screen lockscreen dont work as it says compatable but doesnt, and how do i change the apperance of lockscreen swip and the factory sound on screen for facboook notifications and gmail, to something different no option under sound, in settings for those to things, man ny old star tech anolog did better then this iphone. please help people. and havin to pay $35.00 just to talk to someone on app *****.
You're welcome. And CDMA still exists! However, the newer devices for Verizon, from the iPhone 5 and above, come with a GSM slot and it is unlocked from the beginning to use with other GSM networks. If you do not want to return the phone for a refund, Apple has a recycling program, but you don't get much for it. You would be better to sell it outright as I said. Be careful though as you purchase newer phones on the internet, as they could be locked with Activation lock and you would need to contact the original owner to get the device unlocked, and if you read much here, that can be next to impossible to do sometimes, and Apple will not help. Good luck with your phones.
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Since I downloaded IOS 7.1 my phone (4S) battery won't last more than eight hours and takes three or four hours to charge. There must be a bug in this IOS that affects battery life.
Hi Smilesalong,
If you are experiencing shorter battery life you may want to read through this article to help you extend it -
Apple - Batteries - iPhone
http://www.apple.com/batteries/iphone.html
Thanks for using Apple Support Communities.
Best,
Brett L -
how do you re download tracks that are on a broken iphone???
apparently you can download the tracks one more time free of charge does anybody know how??"
Not true. You get one and only one download.
In some instances, itunes has allowed another download to a few. This is not the norm.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
Hope all goes well.
http://www.apple.com/support/itunes -
Hello
My iphone was recently stolen. I am hoping, by virtue of icloud memory used which I have viewed on a friend's Apple PC that my family photos are still on icloud. I assume that there is a chance my photos were uploaded automatically to icloud. My own laptop is XP only so I cannot access Photostream from my laptop.
Is there any way i can access icloud photostream and download all my family photos to my laptop?
Please help.
NigelNot with Windows XP, you need Windows 7 or 8, or a Mac.
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Help please my iPhone has started to jump between sound on to sound silent allby itself and when this is happening it vibrates is this a common thing or does it have to be repaired I have loaded it with latest download from apple but still the problem carries on any help would be vry welcome.
JohnSounds like a hardware problem with the mute switch on the side of the phone... no software can fix this.
If under warranty, take it in to Apple for a possible replacement. If not, Google for an iPhone repair center in your area. -
Just updated Iphone 4 to the 4.3 software update yet when I tried to download an app that requires the upgrade-it says I have to do the upgrade?
Verizon iPhone 4 cannot update to Firmware 4.3 yet. Currently it is at 4.2.8 so you are up to date.
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i was changing the font on my iphone yesterday and the apple came out saying it was going to respring or restart springboard i dont really remember now it has not came on since yesterday i have turned it off and on a couple of times and it does not do nothing the apple comes up and it seems like its going to start up but it freezes what do i do to fix it i really need my phone i have a child and im by my self most of the time with my son
Is your iPhone jailbroken? If so see: http://support.apple.com/kb/HT3743
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When I listen to music on my iPhone and pause it, if I come back to it later, the playlist has started over. I have a 4S running on iOS 7.0.4. Is there any way to keep this from happening so that my playlist will start off where I last was?
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa
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