This is my last attempt before I ask for my money back....
Okay so I asked this question awhile ago but I did not get the answer I was looking for. I need to assign my iphone to a new laptop and I can't figure out how. I assumed that if I plugged my iphone into my new laptop then everything would sync over. Now there are probably a ton of people who have gotten new laptops and computers so I know this question can be answered by someone. The only thing that happened when I plugged my iphone in was it appeared on itunes and it says that it is synced, yet my library on my iphone and the library on my laptop do not have the same songs. In past experiences with itunes and ipods and such I have just clicked "reset to original settings" on itunes so the ipod would sync to a new computer. This will obviously not work with my iphone as I do not want to reset all my data including: contacts, apps, youtube bookmarks, etc. Please help!!! This is my 4th time asking this question.... I mean someone must have gotten a new computer/laptop this season!! PLEASE HELP.
Did you go to the support site on Apple and Search for "authorize"?
If you did, you would have gotten these articles:
http://support.apple.com/kb/HT1420
http://support.apple.com/kb/TS1389
http://support.apple.com/kb/HT1206
Have you called 800 my iphone for help?
Have you visited the Genius Bar at the Apple Store?
Maybe one of these will help.
Similar Messages
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HT201359 How can I ask for my money back
How can I ask for my money back when an App. is advertised as free then totry and use they charged £2-50 then when you try to use it again they ask for £13-99 this is sale under false pretences, I paid the £2-50 thinking that was it but no they just keep saying they want more and more, so when you stop at £2-50 the App is totally unusable and I mean totally unusable you have lost £2-50
The app developer is your contact. No one here can help you.
Barry -
Hi i have charge by an app for multiple times for renewal, every week it with charge me for $2.95 for something i have long ago,
I really need some help to see how can i get my money back.There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Hi
Just over a week ago I bought a refurb Powerbook G4 via a power reseller on ebay. The first time I switched it on it froze said OSx had quit unexpectedly... assumed I had done something wrong as not very techie so forced shut down and started again. It is saying the same message frequently and freezing... report says unresolved kernel etc etc etc.
I emailed the apple specialist I bought it off and he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair. He says it shouldn't be happening as it was fully tested before dispatch?? The only thing I have loaded is an update to adobe and Software for my 3 dongle but as it was freezing before I loaded either of these I don't think they can be responsible??
Please can somebody advise if this is a serious problem. I believe I have warranty for 14 days on this item and I am worried I may have bought myself into a problem. Is this a simple thing to repair. Does he mean me to hold down the C key on the alpha keyboard or the ctrl key? (I emailed him and asked him that 2 days ago and he hasn't responded, hence my worries)... I am sorry if that is a stupid question but I really am not very techie at all.....
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
Any advice would be really apprciated.....
Thank you
DebbieDebbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
cornelius -
I just used a firewire connection to transfer files from a PowerBook G4 to a MacBook Pro. The MacBook Pro has lost all that was on it, and all the applications are opening like they have never been used before and asking for Rosetta. How do I find all my files on the MacBook Pro, or undo what I have done???
IGNORE the last post: he thought you are using Lion or Mountain Lion.
Since you are using Snow Leopard, you need to install Rosetta. It can be found on your Snow Leopard Install DVD in the Options section.
Once installed all should be well again.
Also, if your computer is connected to the internet when the Dialog Box about PowerPC applications comes up, it MIGHT allow you to download Rosetta from the internet. There has been some discussion that Apple has discontined internet download of Rosetta into Snow Leopard.
Someone else will have to address your lost files problem. -
I sold a unlocked iphone 5 that I bought second hand andhad for a 2 weeks no problems and i sold it and the next day the lady called me saying it was reported stolen and asking for her money what should i do.
Give the Lady her money back then try and get your money back don,t buy
from someone off the street buy from shop or webb site ie EBAY but still be careful
no no one can unlock a blocked iPhone only the owner who has the correct
APple ID
bbsydd uk -
It on, it asked for a four digit pass code. After several guess attempts, making me wait for an hour to try each time, I gave up. The next day, it asked me to connect to iTunes. I remain locked up with that request. I've re-booted several times and get same request.
Advice!! Help!You have to reset the iPad using iTunes if you can not remember your passcode.
http://support.apple.com/kb/ht1414 -
I recently rented a movie in itunes (John Carter) and tried to move it to ipod but got message that it's not compatible. Why did this happen as I haven't had problem before and can I get my money back?
Are you sure you don't have a 5G iPod video? If so, rented movies are not compatible with that particular generation/model of iPod.
Otherwise, it sounds like the rental is in HD. It should have came with a Standard Definition version instead.
B-rock -
The LAST resort I am asking for help...
I have been trying to get the BT infinity in for 4 (?!) months now. I all started 20th July and I was asured that the line + Infinity will be there in 3 weeks time (some stupid standart waiting time). and then i t began.... BT canceled 3 of my orders without informing me, than they "provided" me with the phone line, but surprise surprise - wrong address. THEN the BT internet engineer came and of course he was not able to connect Infinity - because there was no phone line in. After that they had some serious nerves to actually charge me £55.45 for the phone line they never provided. Promissed to refund it 2 months ago. First the sum of money somehow became £53.45 second it was never refunded.
AFTER I was advised to contact one person in particular in BT (woohoo I was so glad that someone actually will help me) well yeah... he did not... He set up the phone line engineer to come in ANOTHER 3 weeks, so I waited till 28th October - him being late 2 hours was not the problem, the problem was that he was absolutelly not qualified for the job + he never connected the line. Leaving after 4 hours (o_0) in my basement where all the BT line box is he and his coleague asured that the line is connected and will be activated the next morning and they "just cant activate it now, because the exchange is closed at 6 PM".
I have already taken 3+ days off at work which actually cost me £300+ in income.
I have been harrased by BT staff by phone weekly for all of this time promissing me callbacks/solving problems/refunds/calling me back in 5 minutes etc. all this period of time. I have been hung up upon calling BT tens of times. I have been redirected to wrong departments i guess hundreds of times now. BT chat is useless.
Long story short:
1. I want my money back, and I want a FULL refund;
2. I want my Infinity in ASAP;
If anyone is out there who can help - please do.
Thank you in advance.ozyri wrote:
sent you a PM, thanks
You cannot use a PM.
Please see my example below.
Use this link.
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
My wife got me an iTunes card today and as soon as I redeemed it a music album that I did not order downloaded and deducted the cost from my iTunes card. I did this happen and how can I get my money back? I do not listen to the type of music that was downloaded and feel like I was robbed in a way cause the only way things are suppose to download is if I click on them and enter my password. Please let me know if there is anything I can do and am I the only person this has happened to?
Thank youThank you Niel,
My wife loaded her ITunes card right after I loaded mine and the album did not and still has not loaded onto her phone so we think it could be in my settings we are going to check into that but I did have money removed my account so thank you for the link to the form. -
I'm FURIOUS with Verizon and this is my LAST straw before I goto another company!
I am writing this in hopes that I can resolve an ONGOING issue that I have addressed many times in the past with different levels of Verizon Wireless "customer service". I have 1 phone call recorded(same way I am being recorded when I call in for training purposes, I do the same for ALL my phone calls) of an employee who shouldn't work at any company in customer relations let alone a GIANT like Verizon Wireless, who actually hung up the phone on me and disconnected me right about the time they were closing up because she was obviously sick of hearing my complaining. So one Verizon associate hangs up on me and I have the transcript of ANOTHER "customer care agent" named Gina-Lynne who basically told me "oh well this is what it is and yes if you don't like it and want to go elsewhere let me give you the 800 number and their hours so they can cancel everything for you and by the way you have a 350.00 ETF but don't worry it will go down 10 bucks per month so its probably about 300 by this time".
That representative was my last and final straw before I leave Verizon as a whole. My ENTIRE family is on Verizon Wireless with all new IPhones and my associates in my retail stores here on Long Island in New York, all have the new Galaxy Note and are thrilled with it and I'm getting replacement after replacement after replacement of the same GARBAGE, paper weight phones that have the same issues over and over repetitively. I have gone through about 5-8 different replacement Blackberry Bold Touch phones before I gave up and the nice woman in customer care helped set me up with this "incredibly high speed and amazing battery life that lasts forever etc etc" with the Droid Razr Maxx HD. I have already been through countless number of replacements of the Droid now as well and ALL I WANT IS A PHONE THAT WORKS AND HOLDS A CHARGE! I haven't said BOO about the service issues I have been having or misled information I was given numerous times, I am a LOYAL CUSTOMER to Verizon Wireless and just want some customer service in getting me a new phone that works and not this Re-Furbished phone that I keep getting that is horrible! I don't just use my phone for pleasure, I use it for business as well and i should NEVER be stopped from doing something at work or in my social life because my phone is constantly having issues of lagging and freezing and not browsing at all etc etc etc.
I NEED a supervisor or someone within the Corporate Verizon Wireless structure to call me as soon as possible hopefully this afternoon to resolve this issue. Many companies are dying for business and want their customers happy and are now even willing to pay other companies Early Term Fees to get them on board with them. Verizon used to be great with everything but I see them slipping MAJORLY in all aspects including phone service, 4g or lack of, and MAJORLY in customer service and knowledge regarding their own company who signs their paychecks.
I would like to get a different phone either a NEW high flying, high speed, long lasting battery phone if they make a NEW and improved Droid or something along those lines???? Maybe even at this point one of the iPhones which I have always hated and been against but now I see they are blowing everything away besides the NOTE but I don't like the size of the Note. If someone could call me back so hopefully we can resolve this and I can stay a loyal customer and my family can stay loyal customers and my staff as well. I DO NOT want to change carriers but it comes a time when you have to draw a line after being abused by the company you pay hundreds of dollars to per month and ON TOP OF EVERYTHING they took away my employee discount because they were sending my mail to the wrong address and now I lost my 20% off and have been paying MOREEEEE for a non working phone! This is absurd and I am hoping someone calls me today to resolve this and I can have a working phone by the time I leave work tomorrow because there is a Verizon Wireless store next to my job!
Thank you very much for taking the time to read this and look forward to speaking to someone as soon as possible!
>>Personal information removed to comply with the Verizon Wireless Terms of Service<<
Message was edited by: Verizon ModeratorI have the same question what time did you chat ? Just because you were speaking with someone that is representing Verizon does not mean you were speaking to a "Customer Service" agent. Customer service is only open during specific hours. After those hours the only people online is the Online Sales Department. It is very possible you were chatting with the sales department.
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This is my last hope before I go and return my Ipod Video! iTunes problem!
Well i've been trying for two days to get iTunes to download on my computer (Windows XP) and everytime i try it goes for a while and then a message shows up saying...
"Could not open key:
HKEYLOCALMACHINE/Software/Classes/.cdda/Open
WithProgIds. Verify that you have sufficent access to
that key, or contact your support personnel."
...and I have absolutely no clue what it means. If anyone can help I sure would appreiciate it!I haven't ever had a problem with the I-Pod itself. It's the I-Tunes that *****. I don't think you'll get it working tomorrow and I don't think it's because there's too many people using it due to the Christmas rush. I really don't think you'll get it working tomorrow. If you do, let us know. I've been waiting 3 weeks and have spent close to 15 hours of my time trying to get I-Tunes to work.
I'll hold out hope though and hope that you can get your's working though. Good luck! -
This morning the phone said new software was available so I downloaded and upgraded my system to os7. During startup it requested an icloud password, but never any other passowrd. So imagine my surprise when I tried to sue the phone and it was disabled because it would not take the icloud passcode. How do I get my phone working again?
LaraBland wrote:
... but it continues to tell us we need to enter the passcode.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps.. -
MACBOOK PRO ASKS FOR PIN TO UNLOCK THIS
I bought macbook pro from some one and I was not aware that it can be stolen macbook because bag and original charger was with mac,so my question is that I used 3 days and the owner has blocked the mac because whenever I turn on there is a msg enter pin to unlock this computer,,,is there anybody can give best salution to unlock this or how i can install new OS? THANKS
So you want to keep a stolen machine that the rightful owner has locked remotely to prevent its use?
You will not get any help here.....
Try taking it back to your "friend" and ask for your money back. -
IPhone 5 just bought ask for restoration once and again!!! Buttons do not respond either
The power button do not respond, I have to turn it on connecting the Lightning cable
The home button does not respond either, I have to use it with the remote of the EarPods and Siri, as without the Home button I can not activate the screen
It ask me for restoration once and again, but I restore it using iTunes and as restoration end it ask me for restoration again :-S
Any help??Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
cornelius
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