This is the Worse update I ever encounted!!!
Is there anyway I can go back to iOS7?...Apple you can forget about me purchasing the iWatch!..I'll keep my reliable pebble
My problem is syncing my music..When I updated via wifi my iCloud settings had changed and I lost all of my playlists and I couldn't add any songs to a playlist via iPhone. When I connected to laptop my music would not sync. I restored my iPhone and tried to back it up they way I had it. Now after connecting and reconnecting all it says is waiting for changes to be applied this has been going on for hours. I'm just sick and tired of Apples updates. Ive been having problems with updates since 10.0 and ios4 . For once, just once, can we have a simple update without any problems!
Similar Messages
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I have upgrade ios 6 to ios7 on my iphone 5. I do NOT like it at all. I want to come back to the previous version. why is it so complicated? Why can I not find the instruction strait from apple? This is the worst possible upgrade ever. It make me think of when ericsson got sold to Sony....drastic PC change.
I would like to have simple instruction on how to downgrade.
It feel like a change that I did not ask for , ok I push the upgrade buttom, but really this is the worst update aver!
HELP!iPhone User Guide (For iOS 7 Software)Sep 20, 2013 - 23 MB
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My folders that my message rules on iCloud divert emails to don't update when I open Mail on my iPad or iPhone. Only the inbox does. I have to click on each folder individually for it to update. A real pain as I have about 30 folders. Is there a way around this ? The folders update on my mac fine when i check mail without having to select each one of them. Can the iPad and iPhone do the same thing?
My Mac has 4 mail accounts coming into it, but you are correct, one of them is a POP account, (and unfortunately it is the main @ account, and is the one associated with my apple id, since we've had it for years). I couldn't figure out how to replace this with the Imap version, short of deleting that account entirely.
Is this what I have to do?
Thanks for your help! -
I previously had an iPhone 4 synced and paired with my 2012 Hyundai Santa Fe and had no issues. Now I have a new iPhone 5 and am able to sync the phone but the contacts will not update in the phone book listing for the vehicle. I've tried several times to re-sync and pair the phone to the vehicle and still the same issue. I'm able to make an receive calls but no contact information is being displayed. From all of the previous community issues reported it's not an AT&T issue, Hyundai issue, it's clearly pointing at the device (iPhone 5) being the issue.
Will there be a fix for this in the next update?
Thank you.Thanks for your response. However, after speaking with a level 2 Apple Advisor and Hyundai there is an issue that both companies are aware of and are working towards a resolution. Here's a blurb from Hyundai that was sent to me after I spoke with Apple Advisor:
"We apologize for any inconvenience associated with the technical issues with devices connected via Bluetooth. Hyundai is aware of the iPhone losing its Bluetooth connection to the vehicle along with any function associated with it at the time. Hyundai has been able to reproduce the concern in our test vehicles and have sent all necessary information to Apple engineers. Hyundai received confirmation from Apple that they will work on debugging.
If your iPhone is 3G, 4, 4S, 5 and has one of the following iOS: 6.0, 6.1.0, 6.1.1, 6.1.2, 6.1.3, 6.1.4 or higher, you may be affected." - Hyundai Engineering -
i can not re install Adobe Acrobat 7.0 professional on my computer. It is saying a qualifying product is not detected. I cant even get through using the customer service line they provide 800-272-3623. This is the worst interactionI have ever had with a company.
Hi joej49728017,
I am so sorry for the inconvenience caused. However this is just because Adobe Acrobat 7.0 is an outdated version & the now the activation server for it does not exist.
Please refer to the following KB doc. Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3
The above link will help you to install a special version that does not require activation.
In case you further need any help, please let us know. We will be more than happy to help you.
Regards,
Aadesh -
Why does the top button always brake why as my screen decided to pop off why is the back of my case bending when I have never dropped it why dose this shity phone keep sending text messages as picture messages this is the worst phone av ever had!!
I know a lot of people with iphone 5 and have never heard them complain about top button always brake and screen that decides to pop off or the back of their case is bending.
That sounds like a phone that has been dropped a numerous times. -
My computer had to be wiped clean and I had to reinstall my Photoshop Elements 5. I keep getting this message: The Adobe Updater could not be started. Please reinstall the application and components.
I need to take care of this. I have reinstalled it 3 times and still get the same message.
Any suggestions?Firefox is trying to update but it can't because Firefox is running
Open the task manager with Ctrl + Alt + delete. Click on the Processes tab and find firefox.exe. Click End process -
This is the worst update , makes me want to get rid of iPhones .
This is the worst update , makes me want to get rid of my iphones
You can voice your displeasure with the iOS by leaving feedback at the appropriate subsection from the link below.
http://www.apple.com/feedback/ -
Could this be the worst customer service ever???
Hi - not used the forum before, but have had the most unbelievable time trying to deal with BT. The simplest way to illustrate how abysmally terrible they have been is to paste below the letter of complaint (and the follow up 2 weeks later) that I have sent to BT. It is long, but shocking reading, and compelling if you have ever had experience of what BT ironically calls "Curstomer Service". No response yet, apart from a lame reply a few weeks later saying that they agree that the service was terrible, but that they probably won't do anything about it. As soon as the 8 weeks are up, I'm going to escalate this to http://www.ombudsman-services.org/
Am I missing something here? Am I expecting too much of BT? Am I making a fuss over nothing? Or does this resonante with anyone who has had dealings with them?
ORIGINAL LETTER (5th NOVEMBER):
Dear British Telecom
I am afraid that I need to make a formal complaint about my treatment at the hands of BT over the past 6 weeks.
I received a MAC code from BT at the start of September which I tried to use to switch to another supplier. The supplier told me that when I had signed up to BT Infinity with you last year, this had made the line incompatible for the ADSL service that I was now requesting and the line needed to be downgraded. I originally called BT on 13th September to request that this be done, and spoke to a woman called Jackie. She agreed that it was remiss of BT not to have explained the implications of the switch to BT Infinity when I was offered the deal, and so agreed to arrange a manual downgrade of the line to avoid triggering a contract renewal. She told me that the work would be complete by 23rd September and that I would receive confirmation from BT that the work was to take place within 2 business days. No confirmation came through. I called again the following week and had 2 lengthy conversations, with one person telling me that no work was in progress, and another telling me that yes it was in progress. However, on 24th, the work had still not been done.
I called again on the morning of 24th for a very lengthy conversation (well over an hour), when after a lot of resistance, the person eventually explained that they didn’t know why the work had not been carried out, but it would definitely be carried out the next day. I asked her to assure me that if this was not done, then I would not be liable for any charges as a result of BT’s repeated failure to perform this work. She agreed to this.
I went on holiday the following day, and by the time I returned on 10th October, my other supplier, had still not managed to use the MAC code to switch to them, and it had now expired. It had been repeatedly rejected because there was an open order on the line.
I called again on 10th, and was told that they didn’t know why the work had not been completed, but it would be done by 14th. I was told I would have one month of broadband payments refunded, and that I would not need to make any further payments to BT, as it was BT’s fault that the work had not been done and I was still with you. I requested confirmation of this twice, to be sure that I had not misunderstood, and it was given twice in very clear terms.
Of course, the 14th came, and the supplier I wanted to switch to was still being told that there was an open order on my account. I called again on 14th, and this time was told that the work actually took place on 26th September, but that there was still an open order on my account. None of the many people I was passed to over the next couple of weeks was able to tell me what the order was for – one person said it was just an administrative item that needed to be closed. I spoke to many people who claimed that it was closed. Eventually someone agreed to do a little research and found some background processes running, which were eventually closed after several more difficult calls.
These calls were without exception long and difficult. I was often promised calls back with explanations, but not one ever came. I was often told that I needed to be put through to another department and that the person I was speaking to had spoken with them and they would be able to help me quickly and easily and were awaiting that I be transferred, but I was put through to a long phone queue and then spoke to someone who didn’t know anything about my case and was not able to help anyway. I had to repeatedly explain the situation from scratch to somebody new, despite being assured that this would not be necessary. In short, I spend very many hours that I really could not afford on the phone to BT to sort this out.
This was dereliction of customer service and a breach of your duty of care on a significant scale (in addition to the failure to supply the service downgrade promised, and then the failure to communicate that it had been supplied until I called many times more). The calls caused me significant frustration and distress, and affected my mood for a long time after. The hours I had to spend on the phone in a vain attempt to make myself understood by your people caused me to miss deadlines at work, to appear sloppy, and to present myself in a less professional way than usual due to the vexation caused by all of this. I could never have imagined that getting a simple request fulfilled could require such a significant expenditure of time, effort and internal strength.
My complaint is not that there was an initial error with the work, but that this error was not explained, investigated or put right despite extremely lengthy efforts by myself to communicate with BT what needed to be done. I was treated with disrespect many times, as people told me they were putting me through to specific people they had spoken to, but then just put me through to a long phone queue; people promised me confirmation texts/emails and update calls which never came; different people gave completely conflicting stories about what was going on with my account; people repeatedly assured me that everything was fine and the other supplier would now be able to place the order, and the other supplier was not able to place the order. These were not one-off events – each of these situations happened several times. I can only describe your customer service as consistently abysmal.
Finally, last week, the supplier I want to switch to was able to place the order and arrange for the takeover of my line and broadband which will take place next week.
Sadly, though, that is not the end of my problems with BT. In the early hours of this morning, I received 3 emails asking me to view and pay my new bill. This came to over £140 (up to now I have been paying £17 per month), and included an incomprehensible set of charges for “Line Rental”, “Broadband and Calls” (which included BT Infinity Option 2, which I do not have), as well as separate listings for “BT Broadband Option 3”, which I also do not have. There are no words to describe the shock and disbelief I felt upon opening this.
Throughout the whole process, I have been very clear and explained multiple times that my purpose has been to be able to switch to another supplier, and that despite being offered new contracts and new deals many times, this was not what I wanted. I only wanted to be able to switch as soon as possible, and so wanted no renewal of any contract. I was assured several times that this is what would be achieved. The comments on my latest bill refer to a “contract start date”, and so if there is any new contract in place, this has not only been done without my consent, but in contravention of my repeatedly expressed wishes. Whether the explanation for this is gross incompetence or corruption, it is not acceptable, and must be cancelled immediately.
I called again today, but again found myself talking to apologetic people who couldn’t help who passed me on to long phone queues which led to more apologetic people who couldn’t help.
Given that this has been going on for so long and given that the many promises made to me by BT have been repeatedly broken and given that I had been clearly and explicitly assured that I would not have to make any further payments to BT, as my switch was in progress and only BT was obstructing it from taking place; I am no longer prepared to subject myself to this treatment. Rather than paying you this money and giving you more of my time, I would expect significant compensation from you for the many many hours I have put in to trying to address the consequences of BT’s failures and for the resultant stress, that has affected other areas of my life and which continues to do so.
Please respond to this letter within 14 days, confirming that you will be cancelling the latest bill and any contract that you may have put in place, and advising me what level of financial compensation you feel would adequately compensate me for what I have been put through by BT. Naturally, you will not be proposing any credit to my account, as I will hopefully no longer be a BT customer in a few days’ time, and the balance on the account should actually be zero.
I look forward to your prompt response.
Yours sincerely
FOLLOW UP LETTER (20th NOVEMBER):
Dear British Telecom
I submitted the letter below via the complaints section of your website on 5th November, asking for a response within 14 days. The automated response said that you would normally respond to complaints within 48 hours, but at very busy periods this may take up to 96 hours. However, 2 weeks has now passed and I have received no response from BT.
I tried calling BT again on 12th November, after receiving a new bill demand. On the automated system, I asked to speak about my bill. The automated voice said “about your bill. Is that right?”, I said yes, but it put me through to the BT Options team, who were not able to help and eventually transferred me to the billing team. I spoke to one lady and to her manager, and was told that she would investigate the huge and confusing charges on my bill, and the promise that had been made to me that I would not incur ANY further charges, and that she would get back to me on my mobile number within 48 hours, and that if she could not reach me, she would call back until she did. I asked whether this meant that my bill would be on hold until she spoke to me again, and she clearly confirmed this. Of course, no call ever came, so my bill is actually still on hold now, according to she clearly told me.
Then, in the early hours of 18th November, I received 2 emails: one telling me that another provider had requested to take over my broadband service and that service would stop from midday on that day (even though it had actually been transferred to another provider more than a week earlier), and another thanking me for taking out a new 12 month phone contract starting on 18th November. Of course, I never discussed any new contract from BT, apart from stating very clearly on several occasions during my many calls with you that I specifically didn’t want to enter into any new contracts.
I called again on 18th to speak to the complaints department. I spoke to Angela, who told me that the complaint that I had made on the phone on the 12th, and the complaint that I sent via your site 2 weeks ago, and which I copy below, had both been ‘escalated’ to a woman in India called Sharon, who was supposed to have called me back by 14th. Angela said she would look into this, get hold of the complaint I had sent and read it carefully, and would look to cancel my bill and offer me compensation. As has been a common occurrence in my dealings with BT, she apologised for the way things had been handled so far and assured me that she would now take ownership of my case and would definitely call me back at 2.30pm with an update, even if the situation was not fully resolved at that point. She even re-confirmed my mobile number, but of course, no call ever came.
And, incredibly, this morning, I received another email from BT, telling me that as I hadn’t paid my bill yet, a late-payment charge had been added to it, and threatening me with a downgrade of my credit status.
Again, I feel compelled to emphasise the great frustration and stress that this situation is causing me. This is utter neglect of your duty of customer care, and there is nobody in your confusing maze of customer support phone services who has been able to understand and address any of my issues I have had over this extremely difficult 2 months. Several people have promised that they would take ownership of my case, and would stay in contact with me, but none of them ever has. There seems to be no way to meaningfully communicate with anybody at your end, even while the bills, and charges, and threats and confusing emails are coming thick and fast. This is now proving to be equally true of your complaints procedure – my complaint has been completely ignored.
As I requested in my previous letter (below), please cancel my bill immediately and propose what level of financial compensation you feel would reasonably compensate me for the extreme frustration and stress that I have been subjected to in recent months, which has affected other areas of my life, including my work and family life, and the time and trouble I have taken to try to reach you to get this sorted out.
I include a copy of my original letter below, and am sending this to you both by email and in the post. I would like a positive response within 10 calendar days of the date of this letter, addressing all of the issues I am raising. Beyond this 10 day period, I may take further action, which may include legal action and/or publicity about this case.
Yours sincerelyUpdate - in case anyone is still interested - Here is my response to them:
30th December 2013 – Our Response
Thank you for your proposal, which we do not find acceptable.
Not only does it ignore the promise that we were made by telephone in October that we would not receive any more bills from BT, as the fact that we were still with you had already been down to your negligence for some time, but it also ignores the abysmal service that you have given us and the resultant stress and personal inconvenience that you have directly caused. An apology and a weak offer to refund the difference between what we pay now and what we paid you is very very far from even beginning to make up for this. Your wilfully ignoring a promise that you had made in October and that we very clearly drew your attention to in our original letter is yet another example of this, as are your over-complicated "final" bills, which are not easy to make any sense of.
You say that you will feed back to the agents involved about the terrible service that they have given. This will make no difference. If only one or two agents had been involved in delivering a terrible customer experience, then maybe this may have helped, but the fact that your service has been so consistently and unswervingly catastrophic in every single interaction (and you will be aware that there are very many posts on forums all over the Internet singling out BT for similarly incalculably bad service) suggests that the problem is in your processes, your training and your staggering lack of customer service ethic. If you truly wish to make changes, your actions will need to be far more fundamental than simply scape-goating a few individuals who are doing nothing different from anyone else you employ. I do not hold any individual or individuals responsible for what BT has done, but BT as a whole.
I intend to refer this case to Ombudsman Services: Communications, but would welcome a response from you before 2nd January if you have anything further to add.
Best Wishes
Guy -
How do you get an actual human being to speak with at apple to help with customer service?
The Apple Support COMMUNITIES is a user-operated apple-run page where users of the COMMUNITY help other people the best they can. Apple employees do not have anything to do with this page apart from own the servers and design it. If you want to speak to Apple then go to their Customer Support here: http://www.apple.com/uk/support/contact/
Remember, this isn't a customer support page, it's a community forum based on using Apple products. If you wish to refer to Apple employees then this is the wrong website.
Hope this helps.
- bi9scuit -
Since the recent update Itunes fails to start with no error messages. What gives?
the second article did offer a suggestion that SEEMS to have helped ::crosses fingers:: - an about:config, resetting of the preferences for images. we'll see how long it lasts. THANK YOU SO MUCH for the suggestion, the article wasn't one i'd found while searching for troubleshooting info.
Java script is enabled, but the persona's stuff still isn't working. dang it. WELL, one thing seems to work now, at least. thank you.
Pax, km -
Litterally can't type or hit any app correctly on my ipod touch, cleaned the screen, restored to factory, used a stylus, nothing works, dont even have to be touching the screen, anyone else experience this?
Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Also, see here > http://support.apple.com/kb/ts1827 -
CRAP DONT USE.... HAS BUGS
I had to wipe my computer clean and I had backed up my I tunes on an external hard drive, but I also had all my music on my Ipod. Now that I reinstalled Itunes, it can't locate all my music that I have on my ipod. Did you find a way to do this? Please help if you have a solution.
Thanks -
I tried to download the " app of the day " and was told that I was in the US store and that I needed to go to the Canada store. I never encountered this before .
As far as I know I registered in the US store. Does anyone have any advice.
thank youSee "Change your iTunes Store country" > http://support.apple.com/kb/HT1311
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Please read this on the Nokia Updater - Important ...
Hi All,
Well - it looks like you have really taken well to the new Nokia Software Updater. We can also see that there is a little bit of confusion about the service in its present state right now.
So... We got an email from the NSU team that gives a bit more info on the topic:
The Nokia Software Updater checks which software is available for your particular phone by comparing the software you currently have with latest software assigned to the 7 digit product code of your phone. If newer software is available for your 'variant', it will be downloaded.
In case the Nokia Software Updater says no new software is available but you believe this to be incorrect, please post your product code to these boards.
Many thanks for your help,
The Nokia Software Updater team
Your product code can be found on the label in the battery compartment (e.g. 0501234).
So, if you do run into problems, it would be a really great idea to let Nokia know what your product code is. If you find yourself needing to call or email Nokia on the topic - please include this code so that our support teams can get straight down to helping you out.
Please do not forget, the Discussion Board itself is not here to provide direct support, so if you have an issue and post here the NSU team may see it, but they will not be able to get back to you directly. If you need one to one support - please get in touch via phone or email.
Cheers
KarimMessage Edited by vandelay on 30-Oct-2007 02:12 PMGreetings everyone.
I contacted Nokia Support, and they sent me some info on how to get support locally some days ago. However, I plugged my phone again today and voila! to my surprise, it detected the new firmware and right now that I'm typing, I am updating to the new version.
I'm not sure but I think I should thank Nokia Support for registering my Product Code and certainly for responding to my request in quite a short time.
I should also thank all the other guys who gave me help on this issue, specially scoopyman.
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