Thought i downloaded a movie on new ipad, but when i started to play it, about half way through it stopped . my time is up in a few hours. what can i do?
I downloaded a movie several days ago to my new ipad. I thought it had completed the download. I started to watch today and it keeps stopping. I accidently started it yesterday so the 24 hour time limitation started. What can I do?? Would Itunes be willing to give me another few hours?
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
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Hello rockland2u,
Thanks for the question. Due to the special circumstances surrounding Movie Rentals, it may be best to contact our iTunes Store Support team about your purchase. The following article outlines how to report an issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
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