I bought a hd movie on my iPad , however when I try to play on Apple TV 1st generation. It does not appear or says content not available. My TV is hd compatible
I bought a hd movie on my iPad , however when I try to play on Apple TV 1st generation. It does not appear or says content not available. My TV is hd compatible
AppleTV1 only supports HD upto 720p - chances are the iPad HD vserion is 1080p and beyond ATV1 capability.
Also do not expect recent iTunes purchases to appear on AppleTV 1 store menus as purchased - ATV1 does not know about 'cloud access'.
Best option is to download the 720p version (set in iTunes Preferences on computer iTunes) and sync/stream to AppleTV 1 from iTunes.
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Welcome to the Apple Community.
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Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
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Hi, just rented a movie from I tunes store when I try to play it tells me could not load video
Hey 68Thomas68,
Thanks for the question. Due to the time limits associated with rentals, it may be best to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
1. Find the email receipt for your purchase.
2. Click Report a Problem under the app that is having the issue.
3. When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
4. Click Report a Problem next to the item you are having an issue with.
5. From the Choose Problem dropdown menu, choose the appropriate issue.
6. Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
7. Click Submit to have your issue reviewed.
If you are in the U.S. you can also access this tool online:
http://reportaproblem.apple.com
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