Threads started by "Community Help"

The Adobe Community Help pages (http://help.adobe.com/en_US/illustrator/cs/using/index.html) used to have a commenting system that was specific to the help files.
Since many threads were questions, rather than additions and comments on the help files, it has been replaced by a mechanism that creates a thread in the corresponding product forum.
The threads, started by "Community Help", are titled as and linked to the community help page where the question or comment originated from, and posts are mirrored between this forum and Community help. Comments can be corrections or additions to the help files, and could be links to tutorials relevant to the help page at hand, posted on third party websites, and should therefore not be treated as spam. To keep concise and pertaining information in the help files, these discussions might be curated more closely by the moderators.
The advantages are the fact that one can now post images, videos, or links, or use advanced formatting, and the side effect is to draw on the combined expertise of all the forum posters.
The drawback is that the previous comments disappeared, but most have been saved by the Community Help Administrators.
This should be a great asset to the community, and there might be a few problems during the transition period.
For example, a "blank post" might show up which is confusing. The moderators are doing their best to delete these posts while the tech staff seems to have fixed issue.
If you have questions or remarks about these posts, please use this thread of the Forums Comments: http://forums.adobe.com/message/4172835#4172835
Thank you for your patience and understanding as this change is implemented.

Martin_Zich wrote:
Hello,Hi,
I have simple question. Does anybody know how to do following. I have one thread SwingWorker and this thread is listening on serverSocket. Swing questions should be asked in the Swing forum.
When connection comes it makes new thread which looks after this connection and SwingWorker listens again. Fine, but now I want to interrupt all so I try call cancel() on SwingWorker. What happens to treads made by this SwingWorker which are still alive? Nothing
When I call this cancel what will happen to the ServerSocket. Where I have to call ssocket.close()? Catch some exception or how?An interrupted exception will be raised.
Kaj

Similar Messages

  • Can I block these 'ripple down' threads from the community help?

    How?
    They are utterly useless, only worth a RTFM reply and corrupt the main forum IMO. The only solution I have found is to mark all posts as read, but that defeats the purpose of the fora.

    Graig,
    Our feelings are identical, but do you know of a way to block 'Community Help' showing up at all, block those posts as you can in your e-mail client? That would be the first thing I would do to my profile, block them permanently from showing up.
    Occasionally I try to help people on the forum by answering questions, but these 'Community Help' threads really turn me off. What a disaster.

  • Updating Adobe Community Help files fails every time after starting

    Hello,
    I e.g. go to «Support Center for Photoshop» from the menu within the app. Adobe Community Help starts up and tells me theres new content, do I want to download that. It seems to start the dl just fine, then reports an error «16882» (if I'm remembering it right).
    Why? We have very fast very broadband internet connection and I use a 2011 27" iMac with max Gig RAM installed.
    Any hints there would be appreciated.
    Thanks!

    Thanks, Mister Kapoor,
    that solved my problem!
    All the best to you, sincerely,
    Olaf Mueller
    Mit freundlichen Grüssen,
    Olaf Müller
    COMPLOT AG  Multimedia Project, Gerberngasse 44, Postfach, 3000 Bern 13 
    Tel. ++41 31.313 30 33
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    Am 24.04.2012 um 12:30 schrieb Arpit Kapoor:
    Re: Updating Adobe Community Help files fails every time after starting
    created by Arpit Kapoor in Downloading, Installing, Setting Up - View the full discussion
    Seems Adobe Air or Cummunity help has gone cprrupt. Lets follow the below suggestions:
    Step 1: Uninstall adobe air from Utilities and re-install the latest adobe AIR from "http://get.adobe.com/air/otherversions/"
    Step 2: Follow "http://kb2.adobe.com/cps/842/cpsid_84215.html" and re-install the Community Help Air application.
    Step 3: Restart the machine and launch adobe Community Help and try to install all the updates and check if it works fine.
    Hope that Helps!.
    Arpit
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4356729#4356729
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4356729#4356729. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • My isight camera was not working. so i tried to smc reset it as said in apples support community but now wat happened is my macbook pro don't charge, it don't show any light for checking charge, nor it starts up. please help. Thanks

    my isight camera was not working. so i tried to smc reset it as said in apples support community but now wat happened is my macbook pro don't charge, it don't show any light for checking charge, nor it starts up. please help. Thanks

    Try zapping the PRAM.  See KB Article http://support.apple.com/kb/PH11243 OS X Mountain Lion: Reset your computer’s PRAM
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  • Please save us from the Community Help threads

    In the Illustrator forum we are getting some silly threads that no one know what to do about. It seems to be posted by Community Help with an article that the first post seems to be a question about, but it is all completely unintelligible to us, the natives, and the supposed first poster seems to have no clue of being transferred.
    So far, we have two threads:
    http://forums.adobe.com/message/4205555?tstart=0#4205555
    http://forums.adobe.com/thread/962694?tstart=0
    Please spare us, we have enough to do with providing real community help.
    For some (or no) reason I was unable to post a reply in the other thread,
    http://forums.adobe.com/thread/955582?tstart=0

    Jacob Bugge wrote:
    http://forums.adobe.com/message/4205555?tstart=0#4205555
    What I see is someone who has asked the simple, straightforward question, "What are the best practices for creating web graphics?", then the natives going on to discuss anything but the best practices for creating web graphics.
    Has something changed since it was posted?  Did it get edited?
    Frankly - and I'm sorry to be blunt - if I had asked that particular question then been redirected to a discussion of wonga-wonga birds, dirt track minds, snow, and other nonsense, I'd just turn away quite disappointed with the quality of the help.  And, to make matters worse, the entire blob of noise is now tied to the Adobe Help page for Illustrator.
    I see that Steve just a little while ago posted the very pertinent comment:  "Mods might need to delete the off topic posts, so that the help files only have relevant info."
    Was there something wrong with assuming Anup Rav genuinely wanted more information and/or was just commenting on the extreme terseness of that page and either:
    A) Addressing the question directly?
    -or-
    B) Just not saying anything so that someone else could address it?
    Even the following would have been more helpful...
    C) This help topic certainly does seem a bit light on information.
    -Noel

  • Community Help Up to Old Tricks?

    When we first started seeing the posts generated from Community Help, the OP's query was not shown, leading to a lot of confusion. Then, things seemed to have been fixed, where the OP's query WAS shown as the first Reply in the thread. I am starting to see many threads, where the original question is NOT being shown again, such as with this one: http://forums.adobe.com/thread/1044742?tstart=0
    Is this lack of display on my end, or have things rolled back with Community Help threads?
    Just curious,
    Hunt

    Bill, you are not alone. Remeber this thread?
    http://forums.adobe.com/thread/1031822?tstart=60
    Pierre told us then that he had raisen this matter to the appropriate quarters. I would have thought that replacing a confusing sentence by a clearer one would take hours, or perhaps days, but obviously I was wrong.
    Just another item to add to the long list of things that we have to take as they are...

  • Community Help Posts

    I have seen a few posts from the Community Help group/portal, that were placed in a few of the product forums. All that I am seeing are the link to an Adobe KB Article, that I assume points someone to a starting point, in answering their question, and in one, a reply, but not sure that that reply indicated that the linked article helped, or not. What I am not seeing is any reference to the original question.
    Pierre kindly responded that these posts are being generated, and populated to the appropriate product forum, and I think that is a great idea - sort of what most of us do here, when one has posted of a product problem, or question.
    This THREAD in the PrPro Forum, is an example, along with Pierre's comment to me.
    I do not know if perhaps I am just not seeing the original post/question (on Chrome on PC), or if something is missing, and the original question is not propogating in the Community Help post?
    In the Thread, you can see my initial Reply, and then Pierre's, and then my Reply to Pierre. The Adobe KB Article link, also shows that interaction, down thread. What I cannot find is the question, that initiated this. I feel that the Adobe KB Article will be helpful, on "How to Create a Title in PrPro," but cannot be sure.
    This question might just be about ME not seeing the question, that initiated the responses, or perhaps MY just not looking in the right spot - or, it could be that the question, that prompted the response post, is just not showing up, and something needs to be changed.
    I am not up on Community Help, so might just be missing something on my end. Looks like it might be a great idea, but seems that one piece is missing, or has not been implemented yet?
    Any insight would be greatly appreciated.
    Hunt

    Pierre, I have just lost a long answer that was not posted because it did not have a title (I never had to add a title to an answer), and of course there was no auto saved copy of at least part of it. I will therefore try to reconstruct the basis of my wild idea, based on what I see in other (non-Adobe) forums where moderation is very heavy, but always with at least a short explaining sentence, and never anonymous.
    Perhaps CH posts could be ended with something like this:
    This help file was (written in response to)/(motivated by) the following question:
    (Full original message reproduced here, including original date and time).
    Messages complementing the information of this help file are welcome but
    messages not related with the main topic will be deleted.
    Just an opinion. Incidentally, in the forums I mention, no discussion regarding moderation is allowed. Any such discussion must be carried through private messages, involving other moderators if necessary. And there are no anonymous moderators in those forums; all of them are duly identified as such.
    This time I am saving a copy of my message before attempting to post it, just in case.

  • Community Help messages

    I was disconcerted by the following message from Community Help:
    http://forums.adobe.com/thread/1031662?tstart=0
    First, there is for me a lack of logic in the message itself. Thinking that this could be due to a faulty translation, I looked for a recent similar message in English, and the fault is also there:
    You see, there is no question in the message, but is says "this question was posted in response to the following article" (my emphasis), then it gives a link to an article, period. No response to anything.
    The situation is even more disconcerting in the forum in Spanish (one single forum for all Adobe products), as there is no indication whatsoever to the product the message refers to. True, in the case of the forum in Spanish, the message from Community Help is followed by a question from a participant which may or may not be related with the article in the link (which is fairly long so I didn't feel like checking if it did). In the case of the message in the screenshot above there is no second message, so it's difficult for me to imagine in answer to what was the message posted.
    Am I being much more dumb than usual, or there is some lack of logic in this?

    Dave, I never questioned the grammar of the message, only its logic, which is absolutely wrong, at least to this non native English speaker. How can this question (not the following, but this) in a message with no question be posted in answer to an article?
    As I couldn't understand what was happening, I asked the poster of message #1 in this thread http://forums.adobe.com/thread/988908?tstart=30 how he had managed to get into the forums, and he said he never did, and in fact he didn't even know he was participating in ther forum (message #6, although this will not be very helpful here because the whole thread is in Spanish). He said he was using Illustrator (which I don't have so I cannot check how this works), had a doubt, pressed F1 to go to a Help manual, and clicked on a "discuss this page" button to post his question when he didn't find or didn't understand the answer he was looking for. As I now know, this automatically originated two parallel threads: one in the Help manual, and one in these forums.
    This may be very useful for those trying to improve the Help manual, but is very confusing for those of us participanting in the Forum in Spanish, a single forum for all Adobe products. Even more so in those cases where the question triggering this process in not posted after the message from CH. When this happens (and it does), one finds a link to an article that includes no question. I wonder what is expected then of participants in the forum. In the Forum in Spanish we have at least one case of a single participant contributing with a one sentence answer to an inexistent question; none of the others has received any further message.
    All I have tried to do by opening this thread is to try to get a more clear and rational explanation of the process for people participating in these forums. I don't know how the process develops in the forumS in English, but in the cases in the Forum in Spanish where the poster of the original question has received any useful help, the opening message from CH has been simply ignored. More clearly: the discussion has started from the question in message #1, as if the message from CH did not exist. And it has proceeded without the poster of the original question ever being aware that he is been answered by fellow users participating in a different forum, or the helpers knowing they are asking someone who may well not know that these forums exist.
    In short: the message from CH is unclear at best, and at least in the case of the Forum in Spanish, it leads to discussions where the original poster and his/her helpers have no obvious way of knowing that they are participating in different forums. Is it too much to ask to try to make the situation clear for all?

  • Search Function does not work in Community Help

    Thanks in advance for anyone that can help.
    I use the Adobe Master Suite and have enjoyed the Community Help Application/Client.  I could do online searches for information with no issues.   In checking were I stood as far as offline documenation, I decided to download all of the Suite Documentation through the CHC Perferences through the Updater Settings and doing a manual download.  I believe (though not positive) is when my problems began.
    First, I have a MacBook Pro runing OSX 10.6.8 with FireFox Browser 9.01 (not sure the browser information is needed).  Adobe Community Help Version is 3.5.0.23 and the Adobe AIR application is version 3.1
    At this point I am able to view the online help files in the main viewing screen.  However, when I try and do a search, nothing shows up excpet a little dynamic clock icon showing that it is working and eventually it comes back with a dialog that says:  "An unexpected error has occured.  Please try your search again."
    Here is the screen shot before the search:
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    - Uninstall AIR using the uninstall app under Applicaitons/Utilities/Adobe AIR Uninstaller.app
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    - Running the AIR installer (I downloaded the most recent version): Adobe AIR Installer.app
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    There is a thread on the topic on the Photoshop forum: http://forums.adobe.com/message/4124703#4124703
    Strange, it works in CS4
    But you guys are able to go to http://help.adobe.com/en_US/photoshop/cs/using/index.html right?
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  • New update for Community Help application - version 3.5 now available

    Hi: just a quick announcement that the engineering team has released version 3.5 of the Adobe Community Help application.  This update is a very significant release that directly addresses a lot of the feedback that we’ve been hearing from the community.  The most significant changes include:
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    Minimize to sytem tray (for PC   users only); upgrade to Flex 4.1 and AIR 2.5; and many, many other   enhancements, fixes, etc.!
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    Hi Mark!
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