Three Issues

I have three issues though not life threatening. However would appreciate if I could get some help on fixing these from our online friends:
1) At times when I make a small change in iCloud Account, I get a notification from Apple that there has been a sign in into my account but this message comes in French instead of English. Any suggestions how to turn them back to English? I used to get them in English earlier.
2) I find Time Machine Back up a painfully long process. I am using a USB Cable. Is there a quicker way to back up documents on my hard drive automatically? I saw a few pages on iCloud Drive & my Mac does have one(given I have OS X Yosemite). I copied a few folders from the hard drive to the iCloud Drive for want of a smarter & an automatic way of doing it.
3) What kind of tasks can the Automator App help us to do? I am a financial advisor.
Appreciate all your answers and help.

Similar Messages

I have three issues with Creative Cloud

I have three issues with CC:
1. I want to be able to EDIT my work when I don't have income. The desktop model supported this. The cloud model does not, and that is unacceptable.
2. Adobe can keep raising the price, because they will be holding us all hostage. Sure at some point a percentage of CC users would drop off, but all that means is that Adobe can milk the absolute most from us using this model. It's not a vehicle for innovation, it's a vehicle for exploitation.
3. F--- the cloud. I'll be keeping my work on my laptop, thank you very much.

what's your home version (click help>about) and was that just a warning so you were able to open the file?

I'm having three issues: spellcheck goes off, lastpass not working on all sites, and message boards not working correctly

I'm having three issues with Firefox. I had the latest 10.1, and I just tried Aurora, but that didn't solve my issues.
1) Spell checker keeps going off on messages boards. This happens frequently on 247 sports boards. I enable spell check, make a post, and it's off again when I make another post.
2) On the same 247 board, when I make a post (by clicking the "post reply" button, nothing happens. To get it working I actually have to quit the site and go back in.
3) LastPass plugin is no longer working on all sites. Site like Facebook and Yahoo all of a sudden Lastpass doesn't recognize as having usable fields.

Hi,
Please check if this happens in a [https://support.mozilla.org/en-US/kb/Managing-profiles new profile]. If it's okay, you can later [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?s=profile&r=1&e=sph&as=s copy the needed personal data] from the old profile. Firefox stores your personal data and settings in another location separate from its [http://kb.mozillazine.org/Installation_directory files/folder]. A new profile would have the default Firefox settings ('''Tools''' ('''Alt''' + '''T''') > [https://support.mozilla.org/en-US/kb/Options%20window '''Options'''], and [http://kb.mozillazine.org/About:config about:config] ), and usually would also be empty of any '''Extensions''' and themes ('''Appearance''') in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc., ('''Tools''' > [https://support.mozilla.org/en-US/kb/Clear%20Recent%20History '''Clear Recent History''']).
[https://support.mozilla.org/en-US/kb/Profiles?s=profile&r=2&e=sph&as=s Profiles Howto]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder & Files]
[http://kb.mozillazine.org/About:config_entries about:config Entries]

I have three issues that i came across in the latest version of firefox (16) n firefox beta?

I am using a samsung galaxy s3 international which i just updated to latest jelly bean. For Flash Player to work on it i downloaded the .apk online n installed the latest one. My problems are now when i use firefox for android i have the following problems.
1.) Flash videos in full screen have stopped showing the video controls (this is play, pause, etc.). i.e. they just disapear as soon as i switch to full screen, n are there when i press back to minimize.
2.) Another issue is when watching flash player in full screen mode the phone auto-locks while i am watching the video which is an issue because when i unlock the phone the video automatically minimize and crash. Please introduce a feature which stops the phone from auto locking when the browser is in use and when i stop using the browser it automatically turns on.
3) Even when 1 tab is only open the browser after some time of use at times it just freezes completely and to make it work again i need to go to home screen, and completely remove it by swiping it off from the multitasking bar and then open the app again for it to work fine.
Now i know most of you would say that my main issue here is with using flash player and therefore i should use another browser which runs it more stably, but the main reason i want firefox to address this issue is because the browser has adblock plus which in my opinion is the only best feature that makes browsing flash content on a mobile browser more user friendly. This is because when watching flash videos in other browsers one accidental tap in the video player ad or webpage ad which can easily happen due to the smaller screen n huge fingers would open up new or several new unwanted tabs of ad bloatware which starts to make browsing experience really bad in every other browser.
So Please firefox or anybody fix this issues or teach me how to fix them myself.
Thankyou.

Due to security vulnerabilities, rolling back to Firefox 4.0.1 is not recommended. Version 3.6.18 would be a safer choice.
Here's the process to roll back:
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
Close Firefox 5.
You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.
Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.
Note: If you don't have Firefox ask you before updating, you may need to set that to prevent an automatic update back to Firefox 5. Tools > Options > Advanced, Update mini-tab

BB8830 SW Ver 4.5 - Three Issues

I have a 8830 from Sprint. I have 3 issues thet I would like addressed:
1. The device is locking up frequently, requiring a hard reset (remove the battery). Is this a common problem and is someone looking into it?
2. When I have to do a hard reset the icons are reordered. Is there a config setting to keep the desktop icons in the same order when I hard reset the device?
3. After a hard reset the BB8830 prompts me how to search the network because I have a SIM card. Is there a config setting I can set so it does not prompt me everytime I reset the device?
I have SW version 4.5.0.135. This is the latest software version available from Sprint.

That would be a resounding No.
Software and Hardware Compatibility Guide for Cisco Unified CCX and Cisco Unified IP IVR

Three issues with slideshows...

Issue 1: I can select 1 song to play as the music for a slideshow or 1 playlist, but I cannot select (like shift-click in normal applications) multiple songs or playlists. Why is this???
Issue 2: I would like to chain together multiple slide shows into 1 - i.e., allow one component of a slide show to be another slide show. This would make stringing together slide shows with different characteristics easier.
Issue 3: I would like to be able to put title slides into slide shows without having to build them in PowerPoint or Keynote and then saving as JPEG and importing into iPhoto. Just something simple would be fine, but I can imagine a "Word-art" like capability with a photo (transparency would be nice) in the background.
Anybody else see the need for these?

1 - yes you can only select one song or one playlist. If you need multiple songs then put them in one playlist. If you need the songs in two or more playlists in a single slideshow then create a new playlist from those other playlists. It's just the nature of the beast.
2 - You can either put all of the photos from the multiple slideshows into a new slideshow or export those slideshows to quicktime and join them together with iMovie or QT Pro. I think QT Pro would be better as it would avoid re-encoding into a new file as iMovie would do.
3 - Create the title in iMovie and the do a Save Clip, select jpg as the format, and import that new file into iPhoto.

5800 three issues

Issue #1: I deleted all of my music on my 5800 and reloaded all new music (about 2 gigs worth), I restarted the phone and then refreshed my library. It added my new music but it did not delete the old music. How can I delete these old files from my library.
Issue #2: Every time I connect my phone in Mass Storage mode and sometimes in PC Suite mode, the Messenger says that it is Unable to Read the memory card and switches my text message saves to the C:, I then have to go back and change my message save location back to E: manually. Is there a way to stop the phone from doing this.
Issue #3: After upgrading my 5800 to v40 my left headphone plays louder than my right. I have tried different headphones and different songs and they all played the same. I am push the plug all the way in. It was working just fine before the upgrade. Is anyone else having this same issue?
These attention to detail issues get annoying when they pop up, Nokia (or Symbian) really needs to fix these issues. Some of these issue carry over from update to update and thats not good business. I would like to stay away from resetting my phone if at all possible...I have done so many resets, I have lost count and quite frankly my phone is setup the way I wont it and do not want to sit and set it up again.

1. Try to delete all songs then refresh library. Then add songs and refresh again. Tell me what happens. I havent encountered this before so I cant say it will really work.
2. This is because the card is being locked to the PC for use. This is actually normal because the two OS cant access the same drive at the same time.
3. Check MusicPlayer>Options>Settings>Balance It should be in the middle.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Three issues regarding photos on my iPad1.

1. Somehow I ended up with two different photo folders on my iPad 1; one titled iPad Photo Folder (4,111 photos) and one titled Saved Photos (1,841 photos). How can I get all photos into one folder? I don't care if I move photos from one folder to the other or create a new folder for all photos. How can I do this?
2. The total number of photos between the two folders on the iPad is 5,951. However, in iTunes on my PC, the total number of pictures shows 6,951; exactly 1,000 photos more. Neither of the folders on the iPad contains 1,000 photos and I can't see the photos on my iTunes on my PC to find the descrepancy. How can I figure out if there really are 1,000 extra photos or if there is just a bug in the system?
3. When I want to Sync photos, I am only given the option of the iPad Photo Folder. How can I access the Saved Photos folder?
Thanks very much.

I'll try this tonight but i'm thinking I have a Wii, which has wireless and a photobucket so maybe connect the Ipad to the Wii via bluetooth and view pics that way?
Just a thought...

Three issues since SN

1) Preferences are set for RichText. Still hitting reply to an email cancels Rich Text. (also voids my signature since it's uses colors) - But it Never Happened before.
2) Few video movies play directly in Mail. All have to be dragged to QT icon in Dock**. Yes, I have the latest of all plugins and Flip4Mac - But that Never Happened before.
3) Clicking group name for batch e-mail now only attaches the top name in the group. Yes, I can highlight all and Drag- But still, that Never Happened before.
** If I drag a .wmv file to the desktop and click, I get a message that says I have to install quicktime, yet, dragging to QT Icon works- it Never Happened before.

Hi
Brian44 wrote:
First, when I try to back up my Blackberry I only get IPD files and some crazy ways to try to open them.
Yep, that is the back-up file. leave as-is for restoring using Desk Top Software. If I remember rightly, the contents are of no use for any other purpose.
Brian44 wrote:
Second, I need to give the phone back to ex employee and need to find out how to erase my email address and my sprint address from the phone.
Have a look at the following
KB14202
Brian44 wrote:
Third, the lady at AT&T couldn't download any videos from my Curve to my new Torch. All help is very appreciated. Brian
The easiest way is to copy them to memory card and switch the card to the new BB.
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

Three annoying issues we would like to know how to fix

Three issues with our new iMac that we would like to know how to fix:
1. Sometime (not always) when we shut it down it restarts instead.
2. Sometimes (not always) the display won't sleep.
3. Time Machine keeps asking us if we want to use an external drive for backup. We say no. We don't even have Time Machine on so why does it keep asking us this?
Can you tell us please how to fix any of these issues?
Thank you.

Is your software up-to-date; Mac OS X, Security, Firmware, etc?
Try resetting both the SMC and the PRAM.
Reset the PRAM
• (Re)start the computer
• Immediately press & hold the CommandOption+PR keys
• Wait for two startup chimes
• Release the keys and allow the computer to boot.
Reset the SMC
• Shut down the computer.
• Detach the computer's power cord.
• Press and hold the power button for 5 seconds.
• Release the power button.
• Reattach the computers power cable.
• Turn on the computer.
Dah•veed

Prelude CC's October Release...Any hope for our THREE ingest & transcoding issues?

Hi!
Any idea if Prelude has addressed any of the THREE issues in the upcoming October release??
We'd really love to use Prelude to ingest and transcode footage going forward but right now we're limited in what we can do so sadly we continue to have to use FCP's Log & Transfer.
Here's a quick recap of the Issues that were discussed and detailed in THIS thread:
#1) Add Renaming options...namely the ability to use "Shot Time" since event shooters often have hundreds of clips from the same date and multiple cards with the same shot name.
#2) Ability to batch transcode hundreds of clips to ProRes while keeping the various native frame rates and resolutions (ala FCP's Log & Transfer method).
#3) Fix the fact that in the INGEST window when you swipe it goes the opposite way. Small but annoying little issue.
I look forward to your response!
Thanks!

Looks like #1 didn't make the cut for Prelude 2.1 Bummer.
Still curious if #1 on the list above is on the upcoming road map for Prelude to make the transcoding/renaming feature actually useful for event shooters?
The "Shot Time" is already built into the metadata that's displayed on the LIST VIEW of the clips in Prelude...but we can't use it when renaming clips. Shot date is pointless for event shooters when all the clips are in one day. Shot name is pointless because we'll end up with several cards all with the same file names on each card and renaming hundreds of clips one by one would be a nightmare.
Thanks.

Print module issues

Hi,
for me there are three issues that are missing / should be improved with the print module:
The sharpening quality and setting options are still behind i.e. Qimage. Having in mind what Qimage is costing, it should be fairly ease for Adobe to reach the better Qimage output sharpening quality.
Soft proofing is still missing and should be added in the next major release at the latest.
There should be something like a loop view for the print layout screen. When using large format printer formats the rulers become extremely small that an exact positioning is almost impossible.
Looking forward to these, in the given priority.
Thomas

G_Lat wrote:
The print resolution is no longer displayed making it difficult to decide if I need to modify the resolution prior to printing.
Why would you modify the resolution? One of the huge advantages of Lightroom is that you don't have to do things like this anymore. You simply choose the output resolution in the Print Job panel and Lightroom takes care of the rest. How (and why) exactly are modifying resolution?
As to your second question, I am getting a print preview when I turn it on in the printer driver. Although I would never use it, it is working here.
It might help to submit some system info and some printer info:

Voice mail and Embedded-Service-Engine0/0 issue

Recently I added PSTN and SCUE-ISM-8.6-K9 to be applay (IVR and Voicemail) on my Cisco Router 2921 ,
The PSTN now is working properly ,But I facing three issue of the voicemail ,Embedded-service Engine and IVR configuration as the following:
1- I recieved the following error message when enable the Embedded-Service-Engine0/0
"Memory size does not meet the requirements of Embedded-Service-Engine0/0"
Cisco CISCO2921/K9 (revision 1.0) with 479232K/45056K bytes of memory.
Processor board ID FCZ162670HW
4 Gigabit Ethernet interfaces
2 terminal lines
1 Virtual Private Network (VPN) Module
2 Voice FXO interfaces
1 Internal Services Module (ISM) with Services Ready Engine (SRE)
Cisco Unity Express 8.6.6 in slot/sub-slot 0/0
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
250880K bytes of ATA System CompactFlash 0 (Read/Write)
2- Kindly the attached file of the Voice mail configuration but not working.
3- Please, can you provide of a document about IVR configuration ?

Hello Ammar,
As per the error you required more memory for ESE module to work, you have only 512MB memory. Now I assuem you configured on Service-Module right ? It will work fine without any issue.
Next for your voicemail not working can verify that you have configured the SIP dial-peer to reach the Voicemail tiggered phonenumber i.e. 700 in your case.
dial-peer voice 101 voip
session protocol sipv2
session target ipv4:192.168.130.101
destination-pattern 700
Thanks
Selva

MSI X48C Platinum a motherboard with many issues

MSI X48C Platinum Ver 3.0 BIOS 7.2
I bought this motherboard for 15 days and I found many serious problems. I think than this motherboard is completely manufactured defective.
I had to return it to RMA of MSI, on the advice of technical service of MSI.
Three issues detected in this days of testing this motherboard:
- Half speed issue in CPU Clock, FSB and Memory. All these buses are working at half speed with FSB 1333 processors. This bug is random and not detected by the BIOS.
- Memory problems. I have tried with 6 different new modules of Kingston Memory compatible with this motherboard (included in the list of compatible memories). Many of these modules were problems in memtest86 and showed blue screen in Windows Vista and strange reboots in XP, but the modules were not damaged.
- SATA RAID + Optical SATA + Optical IDE issue. When I connect an optical SATA RW-DVD and an optical IDE R-DVD and RAID is enabled, the operating system does not boot. The only solution is "Disable IDE" or remove SATA optical.
There are too many errors for a motherboard that has been time for sale and that has left three BIOS. Is an expensive moltherboard with a high-performance chipset.
I do not understand as MSI has put up for sale this product without simple tests. I lost a lot of my time and money.
What X48C sent to those who made the reviews of this motherboard?

Do you have a question regarding problems?
If no, please go somewhere else to vent your anger.
As stated, there are NO MSI employees here and this is a forum about problem solving, not for ranting and flaming
If you want help regarding issues, no problem, go ahead and ask questions.
Got a bad feelin towards MSI, though, but we cant help it either.
What do you want us to do ??? ?
Anyway I hope you'll get a better board and wish you all the best, but dont start about bad service and all that, we dont work for MSI.

Help! Has anyone else had this? Re: caller ID Issu...

Dear all,
I would understand if you didn't have the time to read my extensive notes below so the short version is the following (if you wanted a good laugh at my expense and a diatribe on the perils of switching ISP then do read it).
My caller ID doesn't work.
Having switched to BT on February 10th it is now two months and my caller ID still doesn't work.
I have called and reported it several times. I have gone through all the line testing. I have plugged my phone into the master socket. I have dialed #234# and it says it's active. I have even bought a new BT phone and tried that.
BT can see no fault on the line. It says caller ID is active. But no caller ID's appear on either of my phones when someone calls in. It just says 'incoming call'. I am convinced it is not the phones. There is no menu option to activate caller ID on the phones. They're gooid quality phones and are supposed to automatically work 'if caller ID is active on the line'.
I am about to call BT again and ask for an engineer visit. But on their last email to me it said "Please note: we'll provide a working service up to and including the main socket in your house. If your problem isn't with your BT service, you might need to pay a £130.00 repair charge. So it's worth checking your own equipment before the visit and cancelling the visit if you fix things."
Before I risk the £130 charge, has anyone else experienced this kind of fault with caller ID?
My extensive notes on my user experience switching from Virgin to BT
Finally decided to get Infinity end of Jan and phoned up Virgin on 21st January to request a MAC code and see what penalty fee I would have to pay for cancelling early. Guy was very helpful, gave me the code and said I would have to pay £44 penalty. Incidentally he also warned me to phone up Virgin after the switch had taken place to ensure everything really had been cancelled.
I subsequently received several emails from Virgin. One was the Mac code – great! Two were duplicated ‘disconnection of phone’ emails. There was no mention of disconnecting the broadband. Which was odd but who am I to guess how this works?
I rang BT and set everything up to be switched over on Tuesday 7th February, which coincidentally was the time when I was using up the last of my annual leave. Engineer appointment was arranged. All seemingly went smooth as! Great!
I subsequently received several emails from BT as well, confirming all the arrangements – great!
Home hub scheduled to be delivered on Friday 3rd Feb to be ready for engineer on Tuesday 7th. I had arranged for the hub to be delivered to my work address. It did not arrive and this was the first black mark against BT. There was an attempted delivery to my home address and we weren’t in…we were at work…hence why I’d asked for it to be delivered there. Hence I had to go to the local sorting office on Saturday 4th Feb to collect it in person. No worries I thought…BT Infinity would be worth it!
So I am enjoying my annual leave and on Monday 6th Feb I get an email and text message to say sorry there is a delay – we will contact you Wednesday 8th Feb to reschedule the engineer visit. WHAT!!!!!? I am on the phone urgently asking what has happened? Will this affect my connection currently? I am told not to worry and they will get back to me early on 8th Feb. Represents second black mark against BT. Don’t make appointments 2 weeks in advance and then cancel the day before. It does not make for happy new customers. But I am too far into the process now and have no power to intervene. So I wait.
Tuesday 7th arrives. No engineer and no Infinity. Virgin send me an email saying my phone is now cancelled and disconnected…still no mention of cancelled broadband like you would expect.
Wednesday 8th Feb. I receive a text and email from BT to say my new engineer visit is 20th Feb. WHAT!!!!!? That is unacceptable when I have taken my last bit of annual leave to be off for the original scheduled visit. I can’t take off more time 12 days later. I phone up and communicate this to BT. Helpful guy says he’ll try and arrange something else and thank god that afternoon he comes through for me and I have the engineer coming, finally, on Friday 10th Feb.
Get emails from BT on 10th and 14th Feb saying broadband is now active and order is complete respectively. No mention of phone which is weird but it still works so what the hell.
On Friday 17th Feb I get an advanced DD notice from Virgin. I am expecting this to be the final bill including the £44 penalty fee. It says they’re taking £30.35 beginning of March. Er….what? I phone them to have the bill deciphered. At the same time I wish to check that I am all cancelled with them. I find out that the phone is cancelled but the Broadband hasn’t been. Honestly I can’t believe this. I demand to know why this is when I’ve been using Infinity for the last week. They blame BT and say BT used the MAC code incorrectly. I immediately cancel it as they confirm I’m still paying for Virgin Broadband. Two advisors are unable to explain the bill to me. I am finally put through to what I presume is the finance section and I speak to ‘Joanne’. She seems to have a brain and is helpful. I need to know how much I need to pay to settle everything, including any penalty fees. I really want rid of Virgin. Joanne tells me that all I owe is £6.96. I query this as that makes even less sense than the first bill. She says that is all that is outstanding on my account. I presume my cancellation has gone through on their system and that is all I owe. I am not going to argue anymore. I pay the £6.96 (payment reference 020835) there and then and I ask Joanne can I now delete the direct debit from my bills account? I know how these things will go and I do not want Virgin taking money from my bills account without explaining anything. Joanne agrees that I can delete the direct debit as I have no outstanding amount on my account. Ok then…I delete the direct debit. As of 02/03/2012 as I write this I have not heard anything more from Virgin.
Back to BT. Having got off the phone from Virgin I bite the bullet and decide to phone BT as well because a) there is no 1571 service on my phone b) there is no caller ID and c) I can’t login to their swanky online system – laughably it says my username, which they have repeatedly sent me in their emails for three weeks, is not recognised. I get through to an Indian call centre and explain these three issues. They are quite helpful and I can mostly understand what they’re saying. The guy says they will activate both phone services immediately – I can’t be bothered to ask why they weren’t already active? He has to transfer me to someone else for the online thing. He transfers me and to cut a long story and lots of waiting with god awful standby music – they can’t sort it out that day as there is some inexplicable software issue and can I call back another time. Ok I’ll let them off – just make sure my phone service is fully operational.
I subsequently get two emails from BT telling me the 1571 and caller ID will be active by 20th Feb in 3 days time.
Note that date of 20th Feb. That was the date that was referred to when they’d cancelled my 7th Feb original engineer visit. I have a strong feeling that all this is due to them changing that original engineer visit.
Note as of 02/03/2012 caller ID doesn’t work on my phone and I am still unable to login to online BT. They did activate 1571 though. I suppose I should be grateful.
It is now 24/03/2012. I have spent the time putting up with no caller ID. I have just realised today I had to register with MyBT on the website which I have now done, but I’m still not sure if this is correct given that they sent me a username and password previously which didn’t work when I tried to login. Anyway I have set it up but still can’t view my bill. Perhaps that will clear. I did buy a BT phone, yet another **bleep** phone, 4th in two years, in the hope that it would miraculously fix my phone fault caller ID but to no avail. It still doesn’t work. I have just phoned BT India again and done all the steps over the phone with the guy, who can’t see a fault on the line when he’s tested it. He has handed it over to the engineers with a promise that it will be fixed by 29th. I won’t hold my breath. If it isn’t fixed it will be a matter of a huge complaint letter. Update: on the evening of the 24th I received a text and email to say it had been fixed. But it hasn’t. It still doesn’t work. Oh BT how you play with my nerdy heart promising simple things and utterly failing to deliver!
01/04/2012: PhoningIndiaabout the caller ID again. Its April Fools I have to try for a third time don’t I? Right so the lady I spoke to didn’t make me go through all the checks from her script, which I appreciated. To be honest I didn’t give her a chance – I began the call and didn’t stop talking and said:
I didn’t want to dial the #234# thing
I didn’t want to try another phone
I didn’t want to do a line test
I couldn’t see any alternative other than an engineer visit
She went off to speak to her supervisor and said she’d call me back. Amusingly, while I was waiting for her to call back I received a call from BT India asking me to rate the efficiency and politeness of the woman I just spoke to. I refused to do this pending the outcome of my problem. Come on BT don’t ask me to give positive feedback when this problem has been going on for two months. Anyway the original lady called me back finally and said her supervisor was escalating the problem to 2nd tier support and they would have it fixed in three days and she would again call me back to make sure everything was ok. I am not holding my breath and there was no mention of arranging an engineer visit. We shall see what transpires.
It is now 10/04/2012. I have never received the call back. I did receive a text and an email to say my fault had been fixed. But of course it hasn’t been fixed. Amusingly, at the bottom of the last email there was this statement – “Please note: we'll provide a working service up to and including the main socket in your house. If your problem isn't with your BT service, you might need to pay a £130.00 repair charge. So it's worth checking your own equipment before the visit and cancelling the visit if you fix things”. So it’s my fault? Before I call back again I am going to post on the BT help forums and see if anyone else has had this problem.

Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Three Issues

Similar Messages

Maybe you are looking for