Three ridiculously OT questions

Shoo me away if you must. But if anyone's willing... I've just upgraded from a G5 running 10.4.11 to a 2 x Quad-Core Intel Xeon running 10.6.6. 1, I used to be able to direct a search (command-F) from the highest level of a given For example, if I asked what files were "created today" on "This Mac," it would give me a full list, searching folders inside folders inside folders. I've not figured out how to do this with 10.6.6. If I do the above search, for example, my Home folder won't be included. (I know this because if I search at the level of my Home folder, many more files are found.) What am I doing wrong? 2. What are the Home>Library>PubSub>Feeds xml files that are dropped by the dozens with each visit to the web? I don't recall these from earlier OS versions. Were they always dropped but invisibly in earlier versions? 3. In a gesture of remarkable magnanimity, Apple has included TechTool Deluxe as part of my new package. Do any of you use this? If so, what for? I thank you for your patience and knowledge.

Uch. Please forgive the obnoxous formatting of the above questions. I didn't have "full editor" on in Safari, and I don't see a way to edit an original post. It should read like so:
Shoo me away if you must. But if anyone's willing...
I've just upgraded from a G5 running 10.4.11 to a 2 x Quad-Core Intel Xeon running 10.6.6.
1. I used to be able to direct a search (command-F) from the highest level of a given drive. For example, if I asked what files were "created today" on "This Mac," it would give me a full list, searching folders inside folders inside folders. I've not figured out how to do this with 10.6.6. If I do the above search, for example, my Home folder won't be included. (I know this because if I search at the level of my Home folder, many more files are found.) What am I doing wrong?
2. What are the Home>Library>PubSub>Feeds xml files that are dropped by the dozens with each visit to the web? I don't recall these from earlier OS versions. Were they always dropped but invisibly in earlier versions?
3. In a gesture of remarkable magnanimity, Apple has included TechTool Deluxe as part of my new package. Do any of you use this? If so, what for?
I thank you for your patience and knowledge.

Similar Messages

Three pretty basic questions--27" iMac, Snow Leopard

New 27" iMac. Three (ridiculously basic) questions:
1) How do I take my old 24" iMac wireless keyboard and pair it with my new computer? I really despise this little keyboard that came with the current computer.
2) I default to Preview and Text Edit when I want to use Adobe Acrobat and Word. How do I change this?
3) When I sync my iPhone it does not download the iPhone photos to iPhoto. I see the device in iPhoto. How do I download my photos into iPhoto so I have them resident on my computer and can open and manipulate in Photoshop?
THANKS THANKS THANKS

Katie Black wrote:
New 27" iMac. Three (ridiculously basic) questions:
1) How do I take my old 24" iMac wireless keyboard and pair it with my new computer? I really despise this little keyboard that came with the current computer.
*Start your 24" iMac, click the Bluetooth icon in the menu bar at the top (it shows the clock, wifi, audio level, etc), then select the Keyboard and then disconnect.*
*Also from that bluetooth menu, goto 'Open Bluetooth Preferences' and you should see the keyboard there as well. There is a little 'minus' sign in the lower left of that window. Select the Keyboard and press the minus sign and it should remove the Keyboard from that iMac.*
*On your new iMac, make it discoverable (the device and the new Mac), and you should be able to pair it from there.*
2) I default to Preview and Text Edit when I want to use Adobe Acrobat and Word. How do I change this?
*Answered in previous posts.*
3) When I sync my iPhone it does not download the iPhone photos to iPhoto. I see the device in iPhoto. How do I download my photos into iPhoto so I have them resident on my computer and can open and manipulate in Photoshop?
*Shot in the dark. So open up iTunes with your iPhone connected/plugged into your Mac.*
*on the left side of iTunes where you see your iPhone, click on the iPhone icon. And on the window next to left bar you should see a row of tabs at the top and at the far right you should see a tab for Photos.*
*Click on that tab and select Sync photos.*
*That should allow you to sync your photos from your iphone to your iphoto library*
hope that helps

Three tier architecture questions

Hello,
My question is in regards to using Toplink in a three tier architecture situation. If I wish to send an object A which has a collection of Bs and B has a collection of C ( A nested object structure with two or more levels of indirection). Is the best solution to have the named query be part of a unit of work so that even if on the client side somebody unknowingly were to make the modification to one of the entity objects ( a POJO) the shared session cache would not be affected ?
This is assuming the client side HTTP layer and the RMI/EJB layer are on different JVMs.
Some of the other suggestions I have heard is to retrieve it from the shared session cache directly and if in case I need to modify one or more of the objects do a named query lookup on that object alone and then proceed to register that object in a unit of work and then commit the changes.
Also the indirection would have to be utilised before the data objects are sent to the Servlet layer I presume ?(That is if I do a a.getAllOfBObjects() on the servlet side I would get a nullpointer exception unless all of B were already instatiated on the server side). Also when the objects are sent back to the server do I do a registerObject on all the ones that have changed and then do a deepMergeClone() before the uow.commit() ?
Thanks,
Aswin.

Aswin,
If your client is remote to the EJB tier then all persistent entities are detached through serialization. In this architecture you do not need to worry about reading and modifying the shared instance as it never the one being changed on the client (due to serialization).
Yes, you do need to ensure that all required indirect relationships are instantiated on the server prior to returning them from the EJB call.
Yes, you do need to merge the changes of the detached instance when returned to the server. I would also recommend first doing a read for the entity being merged (by primary key) on the new UnitOfWork prior to the merge. This will handle the case where you are merging into a different node of the cluster then where you read as well as allowing you to check for the case where the entity no longer exists in the database (if the read returns null then the merge will result in an INSERT and this may not be desired).
Here is an example test case that does this:
    public void test() throws Exception {
        Employee detachedEmp = getDeatchedEmployee("Jill", "May");
        assertNotNull(detachedEmp);
        // Remove the first phone number
        PhoneNumber phone = detachedEmp.getPhoneNumber("Work");
        assertNotNull("Employee does not have a Work Phone Number",
                      detachedEmp.getPhoneNumber("Work"));
        detachedEmp.removePhoneNumber(phone);
        UnitOfWork uow = session.acquireUnitOfWork();
        Employee empWC = (Employee) uow.readObject(detachedEmp);
        if (empWC == null) { // Deleted
            throw new RuntimeException("Could not update deleted employee: " + detachedEmp);
        uow.deepMergeClone(detachedEmp);
        uow.commit();
     * Return a detached Employee found by provided first name and last name.
     * Its phone number relationship is instantiated.
    public Employee getDeatchedEmployee(String firstName, String lastName) {
        ReadObjectQuery roq = new ReadObjectQuery(Employee.class);
        ExpressionBuilder builder = roq.getExpressionBuilder();
        roq.setSelectionCriteria((builder.get("firstName").equal(firstName)).and(builder.get("lastName").equal(lastName)));
        Employee employee = (Employee)session.executeQuery(roq);
        employee.getPhoneNumbers().size();
        return (Employee)SerializationHelper.serialize(employee);
    }One other note: In these types of application optimistic locking is very important. You should also make sure that the locking field(s) are mapped into the object and not stored only in the TopLink cache. This will ensure the locking semantics are maintained across the detachment to the client and the merge back.
Doug

Three semi-basic questions

So I have started creating my first Flex application after
years of working in Flash on a daily basis and I have a few simple
questions. Below is my code for my initial layout which consists of
a 4x2 grid of squares(8 squares), when you click on any of them
they grow to the full size of the window, thats it. My three
question are->
1. Do I have to create a State for each square to transition
from it's small size to its larger size. Currently I have a State
named "grow", which only transforms square1. Can you point to these
states dynamically? I understand how the targets work, but if I put
"target="{square1, square2}" it will target both panels. I can't
imagine I'll have to create "grow1", "grow2", etc states.
<mx:State name="grow">
<mx:SetProperty target="{square1}" name="x"
value="0"/>
<mx:SetProperty target="{square1}" name="y"
value="10"/>
<mx:SetProperty target="{square1}" name="width"
value="960"/>
<mx:SetProperty target="{square1}" name="height"
value="500"/>
</mx:State>
2. I found this bit of code in the developer pdf
"click="currentState=currentState=='grow' ? '':'grow';" and it
works great at returning the square to its original position after
you have clicked it, I would just like to know what it's doing.
3. Lastly, how do you swap depths or arrange items in Flex.
In flash if I wanted an item to be ontop of another I would simply
use swapDepths or set the depth to getNextHighestDepth. I'm having
a hard time finding those methods in Flex.
Thanks you in advance. Below is part of the code with the
transitions and panels.
<mx:states>
<mx:State name="grow">
<mx:SetProperty target="{square1}" name="x"
value="0"/>
<mx:SetProperty target="{square1}" name="y"
value="10"/>
<mx:SetProperty target="{square1}" name="width"
value="960"/>
<mx:SetProperty target="{square1}" name="height"
value="500"/>
</mx:State>
</mx:states>
<mx:transitions>
<mx:Transition fromState="*" toState="*">
<mx:Parallel id="t1" targets="{[square1]}">
<mx:Move duration="1000"/>
<mx:Resize duration="1000"/>
</mx:Parallel>
</mx:Transition>
</mx:transitions>
<mx:Panel x="10" y="10" width="980" height="600"
layout="absolute" backgroundColor="#B5D7BD" borderStyle="solid"
cornerRadius="0">
<mx:Panel id="square1" x="0" y="10" width="230"
height="200" layout="absolute"
click="currentState=currentState=='grow' ? '':'grow';"
title="square1" color="#99cc33" backgroundColor="#555555"
borderColor="#555555" alpha="1.0" backgroundAlpha="1.0"
borderStyle="solid">
</mx:Panel>
<mx:Panel id="square2" x="242" y="10" width="230"
height="200" layout="absolute"
click="currentState=currentState=='grow' ? '':'grow';"
borderStyle="solid" backgroundColor="#555555" title="square2"
color="#99cc33">
</mx:Panel>
<mx:Panel id="square3" x="484" y="10" width="230"
height="200" layout="absolute" click="expandSquare(3);"
title="square3" color="#99cc33" backgroundColor="#555555"
borderStyle="solid">
</mx:Panel>
<mx:Panel id="square4" x="726" y="10" width="230"
height="200" layout="absolute" click="expandSquare(4);"
backgroundColor="#555555" borderStyle="solid" title="square4"
color="#99cc33">
</mx:Panel>
<mx:Panel id="square5" x="0" y="260" width="230"
height="200" layout="absolute" click="expandSquare(5);"
borderStyle="solid" title="square5" color="#99cc33"
backgroundColor="#555555">
</mx:Panel>
<mx:Panel id="square6" x="242" y="260" width="230"
height="200" layout="absolute" click="expandSquare(6);"
title="square6" color="#99cc33" borderStyle="solid"
backgroundColor="#555555">
</mx:Panel>
<mx:Panel id="square7" x="484" y="260" width="230"
height="200" layout="absolute" click="expandSquare(7);"
borderStyle="solid" backgroundColor="#555555" title="square7"
color="#99cc33">
</mx:Panel>
<mx:Panel id="square8" x="726" y="260" width="230"
height="200" layout="absolute" click="expandSquare(8);"
borderStyle="solid" color="#99cc33" backgroundColor="#555555"
title="square8">
</mx:Panel>
</mx:Panel>

1. I haven't used states much so I don't know the answer to
this one. Personally I'd probably have used a resize effect and a
click listener that changes the size. If you did that I know you
could re-use the resize effect and click listener for each panel.
2. "click="currentState=currentState=='grow' ? '':'grow';"
The syntax is a shorthand notation for an if...else...
statement; it's kind of like a conditional assignment. So "x = a ?
b : c" means, evaluate 'a' ('a' is a condition). If 'a' is true
then "x = b", otherwise "x = c". So in your example it looks to see
if the currentState is 'grow', if it is it changes to the default
state, otherwise it changes to the 'grow' state.
3. I'm not sure about this one, but I believe depths on
canvases are dictated by the ordering of its children. By that I
mean, the first child is the deepest and the last child is
shallowest (or perhaps other way round). But I could be totally
wrong...

Unlimited Nights and Weekends and three-way calling questions

Sorry if this has been asked before but I couldn't find the answer searching the boards.
With Unlimited Nights and Weekends, if you initiate a call at 8:50pm on a weekday that lasts an hour, will you be charged minutes for the entire call (60 minutes) or only the first 11 minutes? On a related note, what if you make a three-way call at 8:50pm on a weekday? Are you charged the same number of minutes as a call to a single number? What about after 9:01pm? In other words, is there no difference between a call to a single number vs. a call to two numbers? BTW, all of these scenarios are for calls inside the United States.
Thank you!

wcaterino wrote:
Sorry if this has been asked before but I couldn't find the answer searching the boards.
With Unlimited Nights and Weekends, if you initiate a call at 8:50pm on a weekday that lasts an hour, will you be charged minutes for the entire call (60 minutes) or only the first 11 minutes? On a related note, what if you make a three-way call at 8:50pm on a weekday? Are you charged the same number of minutes as a call to a single number? What about after 9:01pm? In other words, is there no difference between a call to a single number vs. a call to two numbers? BTW, all of these scenarios are for calls inside the United States.
Thank you!
To answer the first part, you would be charged for the first 11 minutes because the Verizon network recognizes when the call rolls into a free minute period. As far as 3 way calling is concerned, you are actively calling 2 numbers so the minutes to both numbers count againist your minute plan and then would transition to free minutes after 9pm. Hope this answers your questions.

Three Keynote '08 questions

1. Why can't the flame effect be played on my Macbook?
2. How can the background music be temporarily stopped while a video file is playing?
3. Is there any way to play a DRMed video file in Keynote?
Thanks
-Keeperofall

1. The video card is not sufficiently powerful.
2. It can't -- there is no way to get music to play through a presentation but to be paused for a section of it. One workaround is to create separate presentation for the part prior to the video, the video itself, and the part after the video, and hyperlink these three presentations together as one (putting the music only in the first and last sections).
3. I don't believe there is, even if you own the video.

Three Getting Started Questions with RV180

I recently purchased the RV180 router. I have a few quick "getting started" questions about using it:
1. Is the "Static DHCP" the screen I need to use in order to reserve DHCP addresses (see attached)? That's where I've been reserving all my DHCP addresses with. I'm just making sure I have the correct screen.
2. Do I need to do anything to "backup" my configuration, or will my settings still be around when the RV180 reboots?
3. Do I need to run a check for firmware update on the RV180, and how do I update the firmware on the RV180 (as well as the SG200-18), or does it usually come with the latest firmware out-of-the-box? If I go ahead and put a service contract on the RV180 and SG200-18, will I receive my firmware updates automatically? Are the part numbers for the service contracts the same for the RV180 and SG200-18?
Thanks!

Hello,
1. Is the "Static DHCP" the screen I need to use in order to reserve DHCP addresses (see attached)? That's where I've been reserving all my DHCP addresses with. I'm just making sure I have the correct screen.
Yes, that is the correct location to set DHCP reservations.
2. Do I need to do anything to "backup" my configuration, or will my settings still be around when the RV180 reboots?
Whenever you hit save after making a change you configuration is saved and will survive a reboot.
If you would like to save backup copy of your configration file just go to Administration >> Backup/Restore settings.
3. Do I need to run a check for firmware update on the RV180, and how do I update the firmware on the RV180 (as well as the SG200-18), or does it usually come with the latest firmware out-of-the-box? If I go ahead and put a service contract on the RV180 and SG200-18, will I receive my firmware updates automatically? Are the part numbers for the service contracts the same for the RV180 and SG200-18?
You will need to manually update the firmware on the RV180. That firmware is available here:
RV180 Firmware
It is simply one file, that you upload under Administration >> Firmware Upgrade. There is no bootcode for the routers (like there was with your switch)
You can locate this in the future the same way you did the SG200 firmware (because this link may change) on the Cisco website.
As for the service contract, the part number for both of those devices will be CON-SBS-SVC2.
Hope that helps, and I will try to get to your other questions sometime today as well. Also since you just bought there you are of course welcome to call in and get some support over the phone, both your devices do come with 1 year of technical support, and it sounds like you are getting or have contracts, so I guess make that 3 years.
Cisco Small Business Support Center Contact Numbers
Thanks again for choosing Cisco,
Christopher Ebert - Advanced Network Support Engineer
Cisco Small Business Support Center
*please rate helpful posts*

Why the **** do i have to choose from FIVE mineable, ridiculous security questions, almost all of which i cannot even meaningfully answer?

is there an alternative to this? This is just ridiculous, i feel like taking this thing back to the store.

No alternative, they can be any answers, so long as you can remember them.

Ridiculously dumb question about drawing in JPanel

Howdy everyone,
I gotta really stupid question that I cant figure out the answer to. How do I draw an image to a JPanel, when my class inherits from JFrame?
Thanks,
Rick

Ok,
Problem. The image isnt showing up in the Frame I set up for it. Heres my code. Im trying to get this image to show up in a scollable window. Can anyone tell what the problem with this code is??
JPanel imgPanel= new JPanel(){
protected void paintComponent(Graphics g){
super.paintComponent(g);
g.drawImage(getToolkit().createImage(imstr),imgw,imgh,this);
imgPanel.setVisible(true);
this.getContentPane().setLayout(new BorderLayout());
this.getContentPane().add(new JScrollPane(imgPanel));
this.setVisible(true);
Any ideas?
Thanks
Rick

Three random Leopard questions...

#1) Showing folders names on folder icon in Coverflow
Is this even possible? I think I'm asking for too much from Apple in this case, but it would be great to be able to concentrate on the folders as I flip through them to find the one I need, instead of glancing down at the filenames below the icons.
#2) Force Finder to stay in the folder of last highlighted item when switching from Coverflow to 'Column View' and 'Icon View'.
Let's say I have a folder structure of Pictures->Nature->Mountains. I'm in Coverflow view and I drill down, using the arrows on the left of the folders, to a photo within 'Mountains'. That photo is highlighted since I am looking at it with Coverflow, then I decide I want to view THAT SAME FOLDER KEEPING THE SAME FILE HIGHLIGHTED in 'Column View' or 'Icon View'. I click on 'Column View' or 'Icon View' and I suddenly jump to the main 'Pictures' folder, and then have to re-drill back to the photo I was just viewing. Switching from Coverflow to 'List View' (and vis versa) works fine. 'Icon View' and 'Column View' don't remember the last thing viewed in Coverflow. Can this be changed?
Does any of that makes sense?
#3) Keeping ANY window on top of everything else.
Is there a way to do this with all applications? I know some have it as an option, but it would be a HUGE help to be able to tell any window to float on top of everything else.
Ok, long post - thanks!

Actually, your item 1 is a hot idea. I hope Apple adopts it. I also noticed the problem in #2.

Three simple java questions

Issue 1:
if(totaliNumber < 1001) //Hello there, OR statements don't appear to work!
totaliNumber = 1001;
if(totaliNumber > 9999)
totaliNumber = 1001;
iNumber = totaliNumber;
++totaliNumber;This is only giving me the number 1001 each time it is called. if theres any other way to give me the next number other than keeping a count, let me know...
Issue 2:
public boolean exists(int nNumber)
//method
//some lines down
int temp = 0;
for(int i = 0; i < MAX_ENTRIES; i++)
temp = arrayOfMembers.getMemberNumber();
if(arrayOfMembers[i].exists(temp)); //cannot find symbol : method: exists(int) <--------------------------------------
return arrayOfMembers[i];
return null; //not found!Issue 3: How do I test a method that returns an array of integers? I want to print it out to see the results of the functiion. A simple print to the cmd box is fine i.e., System.out.print("");
full source code can be found here:
[http://docs.google.com/Doc?docid=0AXeIbNxo5as1ZGZkZnF3cmZfMzgxZ3E0cnRoZm0&hl=en|http://docs.google.com [/Doc?docid=0AXeIbNxo5as1ZGZkZnF3cmZfMzgxZ3E0cnRoZm0&hl=en] http://docs.google.com/Doc?docid=0AXeIbNxo5as1ZGZkZnF3cmZfMzgycDV3dmgyeDY&hl=en|/Doc?docid=0AXeIbNxo5as1ZGZkZnF3cmZfMzgxZ3E0cnRoZm0&hl=en] http://docs.google.com/Doc?docid=0AXeIbNxo5as1ZGZkZnF3cmZfMzgycDV3dmgyeDY&hl=en]
[http://docs.google.com/Doc?docid=0AXeIbNxo5as1ZGZkZnF3cmZfMzgzM2M3NjRyZG4&hl=en|http://docs.google.com/Doc?docid=0AXeIbNxo5as1ZGZkZnF3cmZfMzgzM2M3NjRyZG4&hl=en]

if(totaliNumber < 1001) //Hello there, OR statements don't appear to work!
totaliNumber = 1001;
if(totaliNumber > 9999)
totaliNumber = 1001;
iNumber = totaliNumber;
++totaliNumber;This is part of a constructor and is supposed to generate a new number each time the constructor is used/called.
public boolean exists(int nNumber)
//method
//some lines down
int temp = 0;
for(int i = 0; i < MAX_ENTRIES; i++)
temp = arrayOfMembers.getMemberNumber();
if(arrayOfMembers[i].exists(temp)); //cannot find symbol : method: exists(int) <--------------------------------------
return arrayOfMembers[i];
return null; //not found!exists is a member function of arrayOfMembersarrayOfMembers = new Member[defaultnumberofmembers];

Three Point edit question?

I have duplicate sets of source materials. One is the original GoPro fisheye-distorted camera shots. The other set all have the identical clip names, but are processed to be fisheye-free.
I've edited the fisheye shots into an edit, then I want to replace all shots in a duplicate of that edit, including some that run at non-realtime speed or are cropped or have stabilization applied or have been tonally altered or run backwards--all while retaining those qualities.
I can find and Mark a point in the original clip within the fisheye edit that is easy to identify and Mark in the set of flattened version clips. It would be handy to call this a "sync point" and use it to assist in dropping the flat version clip right smack where the fisheye clip was, but that doesn't seem to be what 3-point does. Or I am missing something major? I want that sync point to drive the match between the already edited clip and the incoming processed version of the same clip to respect its in and out points. My work around is to lay the incoming, flat shot's sync point above the original clip, then trim ends to fit, but that takes more time than a presumably easy sync-edit would take.
Also, I want to keep the altered speed and backwards attributes that were applied to the fisheye edit. How do I reverse a source clip--or change its speed before dropping it over the fisheye clip in the timeline? The only way to sync a reversed clip I've found is to select the edited clip, bring in the new, replacement clip above it, reverse the incoming clip, match the sync points and trim, as above. Is there a way for an incoming clip to inherit everything at once?

If you really, truly, scouts honor have two duplicate sets of source clips, where the only difference is on set has had the distortion removed - but in all other aspects (except filename can be different) are the same - then you are going about this all wrong.
In FCP7, make a copy of your project by saving it under a different name, such as "Project - video fixed". Then, working on the copy project:
Select the sequence where you want to replace the fisheye footage in the Browser, then once selected, control click on it.
From the drop down menu choose Reconnect Media.
When the Reconnection Pane opens, use the Locate button to reconnect each source file FCP asks you to reconnect (they will have an underline under the file name in the Files to Connect box) to that files matching file that has the distortion removed. If they have matching file names, once you navigate to the directory that contains the corrected files, you can use the check box for "Reconnect All Files in Relative Path" to let FCP find all the matches.
Once you have reconnected all your source files, the sequence will now have all the distortion corrected files in it with all your effects, speed changes etc. applied.
The only effect I would worry about not working correctly is the smoothcam shots, the stabilization may not be the same for the corrected clips.
Again, this only works if the source file and reconnected file match identically in terms of length, frame size, etc.
MtD

[SOLVED] Ridiculous Pidgin question

I'm trying to connect to the #archlinux irc channel using Pidgin, but having never done so before on pidgin (used XChat ages ago), I don't really know what i'm doing.
OK, so i've added a new IRC account in pidgin, and clicked modify. Changed my screen name to dyscoria, left the server as "irc.freenode.net" and left the 'Password' and 'Local Alias' blank. Switched to the 'Advanced' tab and changed the port from 6667 to 8001 so that I can connect, because otherwise it fails. Left 'Username' and 'Real Name' blank.
Then I enable the account and a new chat window appears showing:
(18:36:14) freenode-connect: Received CTCP 'VERSION' (to dyscoria) from freenode-connect
What exactly do I do here to enter the #archlinux channel?
Thanks!
Last edited by dyscoria (2008-02-14 18:50:26)

type /j #archlinux or go to Buddys->Join Chat, select the irc accound and type archlinux on channel field

Questions you need to answer to receive better help

Questions you need to answer to receive better help... please answer as much as you can, that relates to your problem, back in your original message
If a program is not showing on the Cloud screen, it is most likely because your computer does not meet the specifications
FOR EXAMPLE, Premiere Pro requires a 64bit computer - Not all apps displayed for download | Creative Cloud desktop app, Adobe Application Manager
What error message do you see, or what is the screen you see that does not work? (examples... a BLANK login screen, or a spinning wheel)
A screen shot works well to SHOW people what you are doing - http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Are you using Windows or Mac, and exactly which version? (include "dot" numbers like Windows 8.1 or Mac 10.9.3)
Which brand and version web browser are you using... and have you tried a different web browser?
What Firewall do you use, and have you tried turning it off to download?
What anti-virus do you use, and have you tried turning it off to download?
Has this ever worked before? If yes, do you recall any changes you made to the program, such as adding Plug-ins, etc.?
Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs since this last worked?
Are you using an account with Administrator Privileges? Run as Administrator will sometimes help (this EXAMPLE http://forums.adobe.com/thread/969395 is for Encore + "All" Premiere)
What were you doing when the problem occurred?
What other software are you running?
Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
Hardware Blue Screen shutdowns http://forums.adobe.com/thread/1427408?tstart=0
For Windows, do NOT rely on Windows Update to have current driver information
(you need to go direct to the vendor web site and check updates for yourself)
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters? (common in many "energy saving" laptops)
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-and a Mac Utility http://forums.adobe.com/thread/1017891?tstart=0
JUST FOR MAC USERS
Next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
-Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Mac 10.9.3 and CS6 https://forums.adobe.com/thread/1480238
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0
Case sensitive hard drive
-http://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.html
Troubleshooting guide for Mac freeze
-http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
-next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
Some links concerning error codes
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
A12... download & install error http://forums.adobe.com/thread/1289484
-more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0
U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html
Repeated updates http://helpx.adobe.com/creative-cloud/kb/updates-repeatedly-applied-cc.html
Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Error 16 http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
-including DW039 https://forums.adobe.com/thread/1500609
Error 49 https://forums.adobe.com/thread/1491394
Error 50 https://forums.adobe.com/thread/1432237
Errors 201 & 205 & 206 & 207 or several U43 errors
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
Muse error http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html
InDeisgn error http://helpx.adobe.com/indesign/kb/indesign-cc-crashing-launch.html
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430

Does anyone know if there's a way to change the questions themselves? (Frankly, they have to be the most ridiculous security questions I've ever seen. A good security question should be one that you'll have no problem remembering the answer to, even if you're asked years later. To answer one from the third batch, I'd have to make something up, which makes it unlikely I'll remember the answer later. And I certainly don't want to have to write the answers down somewhere.)

Newbie questions regarding HD editing

I've used Premiere Pro since the 1.5 days, but now I have CS 4 (4.1) and I want to edit HD video.
I have a Sony HDR-SR12 camcorder that I have set to record using AVC HD 16M (FH) with X.V. Color.
My questions are:
1) Is there a preset for CS4 that will control my camera, as there is for my old DCR-TRV240? I can't find one built-in the program.
2) When I first enter CS4 to start a new project and it asks me for the Sequence Presets, which one should I use for the given camera and video format I listed above? Under the AVCHD menu there are submenues for 1080i, 1080p and 720i. Then there are further choices for 1080i25 (50i) with and without Anamorphic, 1080i30 (60i) with and without Anamorphic, the same holds true for the 1080p 24,25 and 30 presets!
I am totally confused as to which preset to choose to get the best quality Blu-Ray (for myself) and standard DVD (for relatives without Blu-Ray capability) output.
3) Is it safe to assume that when I output the edited video to standard DVD the viewers of this disc will see the black bars above and below the picture? Do I need to take anything else into consideration when burning to both formats with the same source material?
Sorry for the ridiculously basic questions, but I don't know where else to ask.
Thanks for any light you can shed on these issues.

I have a Sony HDR-SR12 camcorder that I have set to record using AVC HD 16M (FH) with X.V. Color.
The first place to start would be the camera's manual. It should break down these settings to the exact specs. that the settings will yield. This info is probably most easily accessed from that manual, as the Sony site is likely to not go into enough detail to help someone, unless they know your camera and exactly what the "16M (F)" translates to. That info will go a long way towards setting the Preset for your Sequence.
As for Device Control, in the Capture module, you should have that, provided the OS recognizes the camera, when connected via FW. If you are not connecting via FW, then you will likely have to Copy/Transfer the data, probably with supplied Sony software, and then Import from your computer's HDD, into PrPro.
There is a current thread where Dan Isaacs discusses the HD to SD and then to DVD-Video. That would make good reading.
The "black bars" will be determined by whether the user's TV is only 4:3, and/or how their player handles 16:9 footage. You will have 16:9 footage, so it gets down to the user's equipment and the setup of that equipment.
Good luck,
Hunt

Three ridiculously OT questions

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