Thunderbird 31.3 Cannot edit or remove any email account settings

Tools, Account Settings. Account actions menu shows Set as Default and Remove Account greyed out. Click on any account and get the following Pop Up: An account with this name already exists. Please enter a different account name.
I am not able to edit or remove any accounts. What is up?

This is my problem too. I don't usually need to edit settings but yahoo or gmail have had temporary problems with their smtp servers, when they do I can simply go to account settings and change from one to the other. Now when I open the account settings window and left or right click on ANY account or setting for an account in the left tree I get the error window with this message:
"The Local Directory path "C:\Users\Len\AppData\Roaming\Thunderbird\Profiles\dlcdrtl6.default\Mail\Local Folders" is not suitable for message storage. Please choose another directory."
Clicking OK in the window brings up another message window with the same message as above:
"An account with this name already exists. Please enter a different account name."
I cannot exit the account settings box by clicking OK. I need to click cancel. This effectively makes it impossible to change any account settings. This worked a few months ago as I switched smtp servers when gmail had problems, now I'm screwed if I need to.
This is a problem with one of the new versions it should be marked critical as account settings need be configurable and I don't see any workaround like there is for pasting links.

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