Time Cap network connection to laser printer not seen

after giving up on connecting my HP Laser printer (2420dn) via USB to TC (like I used to do), looked on back of 2420 and found network port (with associated netcard blinking lights) so ran a cable from printer port to TC. Turned on printer and attempted to add printer, with no luck.
Will admit that am clueless in network connecting, so need help please from anyone willing to aid me
My iMac is now running 10.8.1 and I have a 3rd gen TC
The 2420 is no longer supported by HP and it seems that Apple is no longer "training" its AppleCare phone support staff in network connectivity so they were also unable to help
Thanks a million!

OK, this should be relatively easy.
The printer might be setup for dhcp on ethernet.. just check the display on the printer.. the IP should be available or it will be printed on the test pages. If the printer has not been setup it might show 192.0.0.192 or some weird IP like that. Grab the printer manual and cycle through the options on the printer to set the IP.. and change it to dhcp. If it shows correct ip like 10.0.1.100 then you are fine.. no need to worry.
All later HP printers have http web access to the network setup.. so open your browser and simply type in the IP address. Tell me if that works. Check the name of the printer.. perhaps change it to something easy.. HP2420 might be nice.
There is no setup for you to do on the TC.. a network printer is providing its own network access.
Then just open the printer preference on the computer and check for network printer.. it should automagically find the HP.
I am sure if you google around you will find some nice explanation with youtube video of the process.

Similar Messages

The network connection to the printer has been lost.

I have reserved an IP address for my printer in my router. I routinely get the following message in Windows 8.1 64: "Scan to computer is no longer activated. The network connection to the printer has been lost." Also, when printing, sometimes the printing cuts out (i.e. half the job).

bcbrewster
Well, then the issue remains vague and you must track down a reason for the disconnect -- the connection is breaking between the printer and the computer -- and apparently, from your description - this even happens on occasion during a print job.
Event Viewer Logs
If the computer is aware of the cause, you might find it in the Event Viewer logs. There is a wealth of information packed into the daily logs kept by the system on a great many of the computer's actvitiies. The trick is to 1) find the log containing the information you seek, and 2) Decipher what you have found.
Reading Event Viewer logs is part science and part art. I cannot tell you precisely where to look because I don't know where your problem is located.
I can give you some information on how to get started:
Windows 8 Event Viewer
===============================================
Disconnections
Disconnection can be caused by a number of things, most of which you have probably already read about in your searches:
The issue could be due to the need for a Firmware Update. You would have noted this during your previous Troubleshooting - and the only Firmware update for this model is dated 2013.
HPCOM_HP_ENVY_4500_series_x86_000_003.exe
Reference:
HP ENVY 4500 e-All-in-One Printer
=======================================================
Possible causes for connection issues include and are not limited to:
The router should be no closer than three feet (about a meter) to the printer - too close is as bad as too far away
You can try moving things around -- even a few inches one way or another can help
Weak antennas or single antenna routers cannot be "magically" made better; these routers might perform better when placed higher in a room rather than lower. That is, place the router high on a shelf instead of low in a cabinet
Try changing the channel -- 6, 11 might work better
Try using a static IP outside of the DHCP range of the computers on the same network.
==========================================
References and Power Options
IF you are running a notebook
and if the notebook is running on battery
and if that notebook is running wireless
and if the notebook is having trouble staying connected
THEN:
Control Panel > icon view > Power Options >
Under Choose or customize a power plan >>
Under Plans shown on the battery meter >>
Next to HP Recommended >> Click Change Plan Settings >
Click Change advanced power Settings >
Scroll down and Open Wireless Adapter Settings >
Click Power Saving Mode >>
Adjust Power settings for On battery and for Plugged in Options
Click on the current option to enable the drop down menu and see the available settings wireless adapter / system
If you have been having trouble with running wireless on battery, consider setting the wireless to maximum performance while on battery.
Understand this uses more battery resource.
Click OK to save and exit
=================================
References:
Static IP Address for Printer
Settings to Improve Wireless Connectivity
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

HT4623 I was updating my iPhone 4S when the internet got disconnected. By the time I get connected again it could not restore due to an unknown error code 1611, pls help

was updating my iPhone 4S when the internet got disconnected. By the time I get connected again it could not restore due to an unknown error code 1611, pls help

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Or it could be an Apple problem and you will have to wait.

Trouble connecting iMac to wireless networked HP printer -- printer not seen in

HP Photosmart Premium 410
Operating System: OS X 10.9
I am trying to connect a new Mac with OSX 10.9.5 to an HP Photosmart Premium c410, which is on an existing home wireless network and functions properly with other (Windows) computers in the house. I am following online instructions to enter the Apple System Preferences>Printers and Scanners>+ menu in order to add the printer, but the printer is not visible. If I use the "print sheet," the HP printer shows as a grayed out option and a message that the printer has been offline for more than a month. Any advice would be greatly appreciated.
Model Name: iMac
Model Identifier: iMac14,2
Processor Name: Intel Core i5
Processor Speed: 3.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB

Hi rmikkelsen,
Welcome to the Support Communities!
OS X: Printer and scanner software available for download
http://support.apple.com/kb/HT3669
Apple delivers third-party software for scanners and printers using Software Update. To set up your printer or scanner, just connect it to your Mac. If software is needed and available, OS X automatically downloads and installs it.
This article is a comprehensive list of currently supported printer and scanner models and associated software provided by third-party vendors as of 23 January 2014.
List of printer and scanner software available for OS X
This list is subject to change. This list is updated as new printer or scanner software becomes available, or when a manufacturer discontinues support for a printer or scanner model. Software Update may display software newer than what is listed in this article for a short period of time after each update becomes available.
* = Vendor software recently updated.
+ = Vendor software recently added.
Hewlett-Packard (HP)
Company website 
Software available
HP Photosmart Prem C410 series *
4.2.1
P
S
Your HP Photosmart Premium 410 is on the list of compatible printers. It appears there has been a software update for this model. So, you may want to check HP's website above and see if they have software or drivers that you can download for your printer.
Always try to establish a USB connection with the printer first, then try the wireless option.
OS X Mavericks: Set up a printer
http://support.apple.com/kb/PH14143
OS X: Connecting a Wi-Fi printer to your Wi-Fi network
http://support.apple.com/kb/ht3500
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
If all else fails, reset the printing system and install the printer again:
OS X Mavericks: Reset the printing system
http://support.apple.com/kb/PH14141
I hope this information helps ....
- Judy

Network Connection Failures Affecting Printing and Finder Access

I have a Canon MX320 connected via USB to my iMac running OSX 10.9.1. The latest Canon printer drivers are installed. Everything works fine with this printer and computer combination. The printer is enabled for shaing over the network.
The problem is that occasionally, the iMac seems to disconnect from any other laptop or desktop computer (Macs or PCs) connected through my wireless router. On a mac laptop (also with OSX 10.9.1) I may lose access to shared directories on the iMac, and more often, I lose the ability to print from the laptop. The print queues are unchanged on all Macs, but remote printing over the network fails with the message "printer not connected", even though the only change may have been that the iMac hosting the printer went to sleep.
Sometimes, waking the iMac allows the network print job to go through, but typically not if the print job is initiated before waking the iMac. The printer queue on the laptop will seem fine, with "printer idle", but as soon as the print job is submitted, it briefly reports "looking for printer", and then "printer not connected". Sometimes, everything (iMac and laptop) needs to be rebooted to re-establish a network printing connection through the iMac.
Trying to reset or delete and re-install the printer queue on the laptop does not fix the problem. I am assuming that this is because the remote connection to the server (the iMac) has effectively been interrupted or lost. The iMac may show up in a Finder window on the laptop as a simple PC icon, but with none of the connected directories visible. trying to re-mount the remote directories by connecting to the "server" (the iMac) often fails. It is as if something has happened to break the connection to the iMac, and both Finder and network printing are thereby disabled until everything is rebooted.
Printer error log entries:
E [13/Feb/2014:08:21:43 -0500] Unknown directive BrowseOrder on line 9 of /private/etc/cups/cupsd.conf.
E [13/Feb/2014:08:21:44 -0500] Unknown directive BrowseAllow on line 10 of /private/etc/cups/cupsd.conf.
This problem is intermittent but seems to be happening often after the Mavericks upgrade. One should not have to wake up a remote computer prior to connecting to it, or asking a printer connected to it to print a job.

Hello Rescue_2003
Check to see if Wake for network access is checked in System Preferences > Energy Saver.
OS X Mavericks: Share your computer’s resources when it’s in sleep
http://support.apple.com/kb/PH14244
Regards,
-Norm G.

HP LaserJet Pro 400 M401a Laser Printer Not Saving Downloaded Fonts

Hi,
we have recently purchased an HP LaserJet Pro 400 M401a Laser Printer which needs to be used with a system that downloads fonts for correct style printouts. The problem I am having is the fonts download initially which is great, but they are not saved by the printer after 1 printout so the user is having to download the fonts everytime she wants to print something.
All other printers in the office are HP2055 and work as expected saving the fonts after the initial download. I have asked the support team of the application to have a look at the situation and they say everything is setup correctly so it may be an issue with the printer. Printer is installed on a Windows XP SP3 PC.
Firware version: 20121205 (15 Dec 2012)
Driver Version: 61.140.04.14138 (1 Jan 2013)
Any help would be appeciated, thanks.
Robert

If the downloaded soft fonts are definitely not being saved (despite the download presumably terminating with a 'make soft font permanent' escape sequence), then the problem must lie in the firmware - and the only resolution is if HP releases a new version with a fix.
To be certain about which PCL5 fonts are resident in the printer, you have presumably printed off a 'PCL5 Typeface List' via the relevant front panel menu (assuming this printer has one).
Or you could send the following direct to the printer to invoke that report:
<Esc>%-12345X@PJL COMMENT Print PCL Font List
@PJL DMINFO ASCIIHEX = "040004010105020402015E"
<Esc>%-12345X
where <Esc> represents the non-graphic) Escape control-code character (the character with decimal code 27, or hexadecimal 1B), and each PJL statement is terminated with a LineFeed control-code (decimal 10, hexadecimal 0A).
Assuming that the printer is USB-connected, you could send the contents of the file (name, say, testfile.prn) holding the above to the printer using the copy command in a command-prompt session:
copy /b testfile.prn \\computer-name\share-name
where:
computer-name is the name of the host workstation
share-name is a share name of the installed Windows printer instance.
I don't have access to your model of printer, but I do use a LaserJet Pro 400 Colour MFP 475dn (MFP equivalent of M451 printer), and this does appear to retain downloaded 'permanent' soft fonts - but only until the device goes into 'sleep' mode!
So it is probably a common 'fault' (or 'design decision'?) across this family (LJ Pro 400) of printers.

ITunes loses location of files every time a network connection is interrupted

I keep all my media files on a RAID attached to my router. I have a MacBook, and I don't want to fill up my boot drive with music files, nor do I want all my music on an external hard drive that has to be physically attached to my laptop (lack of portability, inconvenient to eject every time I want to take the laptop somewhere, hard drives fail, etc.).
The problem is that every so often, I'll get the message "network connection interrupted." I'm hardwired to the router at home via Ethernet, but for whatever reason, sometimes it just pops up the network connection interrupted message.
If I'm listening to iTunes when that happens, iTunes will stop playing the song, and an exclamation mark will appear to say "hey, I can't find that file where I thought it would be." What's far worse is that iTunes will then go on to try and play the next song, and the next, and the next, and so on down the line, placing an exclamation mark next to each one as it fails to find the volume where they're stored. In this way, entire albums or even entire artists will get "lost" to iTunes.
The next time I go to listen to a song that has the exclamation mark, if my network connection is established, I can double-click, and it will play just fine as it looks for the volume and finds it. Unfortunately, I have to double-click each and every song individually. I can't just click "play album," or even double-click one song and let it go on to the next. I have to go to every song that's "lost," double-click them one at a time, and then they'll play, and be usable by services that connect to iTunes, such as iMovie, or the Remote app on my iPhone.
Is there any way to prevent this situation from happening? Either by telling iTunes not to declare a song "lost" just because it can't find it one time, or to tell it to look in the last place it saw it, so that when the network connection is active, it will just go ahead and play the song?
As it is, it seems that my only choices are to keep all my music on my boot drive or an external plugged directly into the laptop, or to stop using iTunes for my music. Neither of those solutions would be positive outcomes for me.
My setup is a MacBook running 10.6.8, a 5th generation Airport Extreme running 7.6.1, and a Drobo RAID attached to the network.
Thanks!

Thre's nothing in iTunes you can configure. There are scripts that could be used to repair links broken in your scenario, but not ones I would want to have to run regularly. I see a number of posts here where people have issues with iTunes having problem with NAS. It seems to work find if you just attach an external drive via USB or Firewire but once you start getting fancy with NAS and RAID, problems arise. You'll have to see if there's something you can do on the networking side to stop this, or you'll just have to quit iTuneswhen the network drops and restart.

TS1253 Brother laser printer not responding

My old Airport Extreme Base Station (the white flying saucer one) was acting flakey and I replaced it with a new Airport Extreme Base Station. I set up the new base station and hooked up a Brother HL-5070N laser printer to the base station with Ethernet and an Epson 3800 with USB. I deleted all the printers and replaced them with the Brother and Epson printers.
The problem is that the Brother printer doesn't respond when I print to it. Sometimes it will print when I cycle the power off and then back on.
I have had virtually no problems with either printer in the past. They just worked and worked.
I am running Lion 10.7.3 and have downloaded the latest printer driver from the Brother site. The driver is the CUPS version 4.10 (I think).
I have restarted the computer (nearly new MacBook Pro) several times with no success in curing the problem.
A symptom with the new AEBS is that the status LED is flashing amber which is supposed to indicate that there is a problem. The Airport Utility tells me that there is a problem with the internet connection, but I am able to access the internet.
I would be grateful for any help.
Thanks.

HACKINTOSH,
Thanks for checking in on my printer problem.
I managed to get the laser printer to work by a lot of fiddling. I had to reset the printer to it's factory defalut setting several times. Also, the AEBS flashing amber light magically changed to solid green -- I don't quite know why.
I think the Brother laser printer is working now. I hope it stays that way.

Time Machine network connection problems. Scary.

I have several problems with the Time Machine backup system. I do not know if they are based on the same basic problem or if these are different problems. Therefor I will describe the whole complex here:
I have a setup with 2 computers, a Mac Pro and a Laptop Pro, and 2 different backup discs (2TB Lacie backup disc), all of this connected to the router with ethernet except the laptop which goes with wifi. The plan was to have one disc to back up each computer.
Initially I got the setup to work. But after a while, both computers says that there is a problem finding its backup disc. This happens without any changes in setup, passwords or physical connections. Sometimes I am able to connect to the backup disc by typing in the ip address or otherwise, and sometimes that doesn't work either. When I finally (sometimes) get contact between machine and its backup disc, the Time Machine panel shows "no previous backup". Pretty scaring. All my work is on those discs (should be).
Another problem is, for the Mac Pro machine, that it sometimes says "not enough free space on disc for backup". At the same time, Time Machine is set up to delete older backup versions as soon as it is needed. How does that fit together?
Today I bought a new and expensive router (Netgear 600), just in case it was something wrong with the old one. But I still have the same problems.
Any enlightening on this situation is very much appreciated!
Thanks

Hi all,
To fix the Time Capsule network backup error, I removed the 5GHZ band from my AEB network.
After that it backed everything up all fine.

Face time problems network connection

I want to use facetime app but every time I sign in I have an error network connection, but my daughter has an ipod touch and she can use this app with the same router at home.
somebody can help me with this issue?

Your pictures are not posting Barrie.. so I cannot see what you are looking at.
All I see is the file name.
file:///Users/barrie/Desktop/Screen%20Shot%202014-06-17%20at%2018.21.47.png
Try posting the picture again.
Most of your problem is Mavericks.. and its lousy networking.
It seems like your TC is working fine.. this is just the standard Mavericks fun and games.
Let me recommend you do a clean new setup on the TC.
There is extended version of this post here.
https://discussions.apple.com/thread/5800974?tstart=0
The key parts
1. Factory reset to clear the rubbish out.
2. Link-Local on the ipv6 in the computer.. essential now.
3. Clean new setup in the TC with new names, that are short no spaces and pure alphanumeric. DO NOT USE THOSE APPLE NAMES.
So TCgen4 is a good name for your TC.
TCwifi is a good name for the wifi of your TC.
4. Manually mount the TC disk in the computer before you start the TM backup.
In Finder use Go, Connect to server.
Type in the address, thusly, AFP://TCgen4.local (or whatever the name is.. local is the default domain).
5. Wipe the settings on TM and point it to the newly named TC.
See A4 here. http://pondini.org/TM/Troubleshooting.html
I strongly recommend installing the widget.. A1 so you have some idea what the heck is going on with TM.
All the details of the above points are in the other thread I referenced.. if you have issues.. please quote the number where the issue happened.

Brother laser printer not printing Acrobat 8 PDFs

My beloved Brother HL 5250DN laser printer was not printing Acrobat 8 PDFs, and since installing CS4 it won't print PDFs OR InDesign files. Help!
The PDF printing problem started suddenly about 6 months ago. Now, as I mentioned, it won't print from Acrobat 9 or InDesign CS4. This is greatly compromising my graphic design job search, as the Brother is my little workhorse! What could this conflict be? Why does it seem to be getting progressively worse? Thanks for your help, all!

If you haven't thrown away the DMG file yet. You deleted using wrong application.
Use Printer Utility.
open Printer Utility and remove the instance of your printer.
Remove from list.
now open the Printer Driver File you download. look and see if there is an Uninstall. If so, run it. On HP Drivers if you hold down Control or option key it will change from installer to uninstaller.
Now this time Install driver let it install everything.
Now open Printer Utility and have it to locate Printers. Your Printer should pop up in list. Now choose and make it the default Printer for system.
Now open Acrobat, (if you have Acrobat 9, hope and pray, you don't have the no show printer in page setup) in setup choose desired printer the choose type paper, (8.5X11 letter) then choose orientation Portriat.
Now click on Page atributes, and click on Save as default. This set the default setup Acrobat will go to when first opened.
Now open a PDF and Try.
Repeat with inDesign, note: Using your printer, only prints already created PDF's does not create Pdf's.

Epson Action Laser Printer not recognized by Yosemite

I upgraded to Yosemite and now my ancient Epson Action Laser 1000 series printer is not recognized. I have reset the printing system, deleted the printer, looked for 3rd party software, etc. Does anyone have a solution to my issue? Other than replacing my printer!!! Thanks.

jt512 wrote:
psilo357 wrote:
Yes, i have done a search, and that is how i knew to try what i did. How else would I have just known on my own to blacklist usblp?
thanks for the insightful post.
Sorry. I guess I should have been more explicit. Perhaps if I had said, "Do a thorough search, actually read through the threads, and follow the advice of people who have solved the exact same problem you have."
Jay
You know, i have never understood this, if you are so adversed to helping people, then why do you even logon or post in a help forum at all? it has always perplexed me when people come to help forums and make a thread for help, and the help that person gets is, 'search for another thread that has the answer'. This happens enough times since people that log on to help forums like yourself, just hate helping people, and eventually, a search ends up like this.
Search 'USB printer not recognized'
Returns 20 threads, all with 1 or 2 replies that say something along the lines of, 'this is solved in another thread, search it up'.
So now everyone gets to go through 20 threads just to get nowhere. Then finally, after spending 2.5 hours searching through 20 useless threads, since nobody could post any help in them, you find the thread with a solution, and its 71 pages long and has 30 different try this, no try that, that didn't work says one person, oh, it did says another, instead of just posting the link to the wiki in each of the subsequent threads...but that is just asking too much out of anyone, after all, they are too busy looking at threads in a help forum that they know the solution to, and making posts for the poster to look for a solution, instead of actually helping...
I guess it just bugs me. If i had found the answer, i wouldn't have posted about it now would I?
peace

TS4123 I cannot connect to ITunes store from Windows Vista. Get unknown error (0x80092013) message but am network connected. Diagnostics say not administrator, but am. No LSP. HELP!

Network connection IS active. Network connectivity test confirms, but shows Secure link to ITunes store failed. Tried help from diagnostics but get message that help is unavailable because computer isn't connected to internet (but it is). Diagnostic details show current user is not administrator (but is). Details show basic connection to the store failed. Tried all the "helps"/solutions I could find-- ie flush dns, No LSP except Bonjour, firewalls, etc. and still can't connect. What can I do????

Must have Admin password for the OS system to know you are Admin -
that error is known for eventually having to either
1 Unintall reinstall itune or
2 Reinstall Windows

When I try to update my iPod Touch, I get an error message regarding my network connection, and it will not update. Any suggestions?

When I try to update my iPod Touch, I get an error message saying "The iPod Software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." Has anyone else had that and how do you end up updating your iPod?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

HT1212 ipad disabled it syncs sand starts download for update but stops and says network connection timed out. its not 3g cant use find iphone

trying to unlock sons disabled ipad mini cant use find iphone not 3g and wont connect internet when disabled syncs to itunes whenusing never synced method
asks if i want to update and restore download starts and then message syas network connection timed out. any ideas on another method i can update after unlocked and restore all his stuff from icloud

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

Time Cap network connection to laser printer not seen

Similar Messages

Maybe you are looking for