Time Capsule Gigabit Ports operating at 100 Mbps (no 1000 Mbps speed)

Hello!
I'm a Verizon Fios user and recently upgraded to Quantum (150 Mbps up/65 down).
My network:
Verizon modem/router with gigabit Ethernet wired to WAN port on TC (3rd Gen).
Multiple AEX extending the network throughout the house
VZ router is the DHCP controller, TC set to bridge mode
For some reason, the port controller on the VZ router is only working at 100 Mbps for whatever port is connected to the TC. I'm certain my TC has gigabit ports (as advertised--they all do, right?) and therefore can't figure out why I can't get the two pieces to operate at gigabit speed (for reference, the VZ modem has indicator lights for 10/100/1000 speeds and the same information is displayed in the router settings).
The VZ configuration page allows me to manually select port speeds (10 half/full duplex, 100 half/full, 1000 full) or allow it to AUTO select. On auto, the port reports 100 Mbps full duplex with the TC. I tried manually selecting 1000 full duplex, at which point the port goes dark (for lack of a better term--no lights, no activity between the two).
I'm certain the gigabit functionality exists on the VZ router side: if I plug in my early 2011 MB Pro directly to the port, I get gigabit speeds. I've also tried wiring from VZ router to TC LAN port, with the same result.
Definitely frustrating: my wired connections are artificially reducing throughput for wireless! Any suggestions would be greatly appreciated: is there a setting I'm missing in Airport Utility?
Thanks!!
--Gus

I'm certain the gigabit functionality exists on the VZ router side: if I plug in my early 2011 MB Pro directly to the port, I get gigabit speeds. I've also tried wiring from VZ router to TC LAN port, with the same result.
Hi Gus
Let me just clarify the above statement.. wiring VZ to the TC LAN port got the same result as the WAN port.. that is how I am guessing you mean it. Not the same result as the MBP.. which worked fine.. !!
I do have an answer to slow ethernet speed but it is not a setting in the TC.. TC lacks most settings or control.. although I would do a factory reset just to be sure. You can also run it in double NAT for a test. The WAN port does have speed controls.. but you can only get to them from v5 utility..
That would be worthwhile to check.. I know you don't want double NAT but it is just to see what happens.
Otherwise your Gen3 A1355 is suffering capacitor deterioration on the 1.8v line.
I did fix it on one TC.. it is a rare problem. Normally the caps just die.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/new-issue-with-a1355-gen-3-tc
I fixed it by soldering a standard low ESR capacitor to the supply..
Test the TC cold, as the ethernet seemed to work ok until it heated up.
Good luck with that one.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

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Can I move my USB external to the Time Capsule USB port and still see my backup?

After much difficulty getting Time Machine backups to work on my new 13" MBPro, after updating to 10.7.2, I've finally prevailed with help of the great Pondini. (You are a great humanitarian sir!)
Of course I'd now like to put that new 3 TB seagate goflex onto the Time Capsule, share it with the wired in iMac, and WiFi around the house with the MBPro.
But now I'm afraid to connect it to the Time Capsule's USB, lest my backup be spotlitin' everybody's permissions from years ago and telling my Lion not to start, or stop, or go.
Truth is- after 3 days of sorting it out (in the end not really knowing how I did), I'm telling people to wait for 10.7.x to update
(x = "when I tell you it's cool").
This is the first time in a while that I've been skittish about "recovering" from an update. 10.7.2 is a huge change that I wasn't ready for.
If I plug this drive into the TC and Time Machine goes crazy again I'll probably throw it out the window.
So has anyone made a TM backup with a big USB drive connnected to the MBPro port, and then moved said drive to the Time Capsule's USB port? And then still be able to access the backup through Time Machine?
Hmmmmm?

I wanted to plug the wifi on the time capsule and send the wifi signal only from the time capsule and have it fully operating.
Is it possible?
Not without ethernet connection to the 4G router.. you cannot use the 4G say into the USB of the TC.. there are no drivers for that. And you cannot do any other type of connection.. except ethernet.. so not with your current equipment..
Scrap the current 4g router and buy something with ethernet, that either takes the 4g modem or the sim having a built in modem.

Time capsule WAN port problem

Time Capsule (model no. A1409) connected to DSL modem (not router) via ethernet worked fine for a year or so. Now TC thinks ethernet cable to WAN port is unplugged. Every 20 (+/-5) seconds the connection restores for one second, then claims to be not connected to modem for another 20 seconds. Different ethernet cables have same results. DSL modem works just fine when ethernet connected direct to my MacBook Pro running Maverick version 10.9.5

Unfortunately, Apple removed the ability to manually optimize WAN port settings when they introduced the AirPort Utility 6.x versions a few years ago.
If you might happen to have....or be able to borrow for an hour or two.....a Mac running the Leopard (10.5.x) or Snow Leopard (10.6.x) operating system, or a PC that has AirPort Utility installed on the device, there are some settings on the 5.x versions of AirPort Utility that might help your situation.
Otherwise, you could try inserting an Ethernet switch between the modem and the WAN port of the Time Capsule to see if that helps with the Ethernet negotiation issues. The thinking here is that the switch may do this better than the WAN port on the Time Capsule.
After that, the only other real option at this point.....which may or may not help.....would be to reset the Time Capsule back to factory default settings and then set it up again.

Time Capsule - can no longer access on MBP Leopard

For the past 6 or 7 weeks I can no longer access my Time Capsule from my MBP Leopard. However, I do not beleive this is a Time Capsule issue as I am still accessing (and backing up) successfully from a MBP running Snow Leopard. Note, the access and backup were running fine for over a year and suddenly just stopped working. I've done the basics like repair permissions, software update, checked everything. For soem reason, when I try to access, I can see the Time Capsule, I can connect until I get to Data then "mylaptop Sparse Bundle". When I choose that disk image backup - just continues for ever and ever with a dialog box that says "trying to connect" or something like that.
Any ideas appreciated ...
thanks

lumiere wrote:
"the current volume could not be mounted". Also "The Current Time Machine backup disk can;t be found".
Has this Mac had any problems since the last successful backup? Such as hardware repairs, especially a new logic board? A full restore?
Is the +sparse bundle+ currently mounted? If so, eject it and try again.
If not, or if that doesn't help, try a "full reset" of Time Machine, per #A4 of Troubleshooting.
Interesting to note that the final backup (7 weeks ago) failed - it looked like hourly backups worked and the final one failed ("says in progress" ?)
Yes, that's the partial, failed backup. Since it's incomplete, it won't appear in the "Star Wars" display, etc. Once Time Machine gets started, it will "recover" it, and convert it into a normal backup, with a new date & Time.
After that long without a backup, Time Machine will have a lot of work to do (including recovering the partial backup), so connect via Ethernet if at all possible. It will still take a while, but be 2-3 times faster than WIFI.

Can't print through Time Capsule using Windows-operating computers

I've just bought a time capsule 500GB and it's working fine. It backups my macbook every hour and I can easily print whatever file I want through my Canon iP1800 series, which is connect to WAN port of my time capsule.
However, I have others 2 notebooks running windows, and I can't print from them wirelessly. I've installed the airport utility and Bonjour in both computers using the CD that came with my time capsule and I followed these instructions of an old topic here (_but it didn't work out_):
“1. Make sure the printer is recognized by the base station.
2. Select 'Add a new printer' in Windows
3. Select 'Local Printer' in the dialog box (auto detect and install
should be off), click next.
4. Choose 'Create a new port' and "Standard TCP/IP Port'. Click next.
5. For the printer IP address, enter the address of the base station 10.0.1.1. The port name will be filled automatically. Click next.
6. For the device type, choose 'Hewlet Packard Jet Direct', then click Finish.
Choose your printer from the list and follow the rest of the prompts to install and configure the driver.”
Do someone have any idea to tell me what's happening? How can I fix this problem and have Mac and Windows laptops printing through my time capsule?
Thanks

When you installed bonjour did the Bonjour Print Wizard appear on your desktop? Or in the program menu?
http://support.apple.com/kb/HT3052?viewlocale=en_US
In my personal experience Bonjour sometimes doesn't install properly and doesn't appear on either the desktop or program menu, particularly if it is installed at the same time as another piece of apple software. Each of the times this happened I removed bonjour, using Windows Setup:Add/Remove programs, and then downloaded it again individually.
If you have the same experience as me you'll then be asked if you want to install a shortcut to the printer wizard. The wizard has done the trick for me. I've not yet had to resort to the rather more complicated "add new printer" route.
Message was edited by: puzzlebobble

Problems accessing time capsule data "The operation can't be completed because the original [...]"

So as my title would suggest, I'm having time capsule issues.
First of all, I'm running a MBPret late 2013. Currently I'm trying to setup my time capsule in my university dorm room for two reasons:
1) I want to use the internet they provide us.
2) I want to use time capsule as a backup drive.
I am not permitted to use wifi as per my contract with the university, unfortunate, but fine, I can use ethernet, I have the ethernet -> thunderbolt adapter.
Now, thus far, I've setup my time capsule normally (this is second setup not the first) and I performed a hard reset before connecting it all here. Before here it was setup at my previous house. After that I disabled the wireless and enabled secure shared disks "with device password".
I don't have internet access yet, though I believe this is a problem on the administrator side not mine, but the real problem is that I cannot access the data folder on my time capsule in finder. I've tried erasing the volume, hard resetting and setting up again, I keep getting the same error message:
"The operation can’t be completed because the original item for "Data" can't be found"
Any suggestions?
Regards

If you don't have applecare you will need to pay if you want the genuine article but your problem is familiar and Apple support is likely to say your the first person they have ever heard of with this problem.. even when every second post here refers to it.
Here is my standard list. Work through it and tell me if you succeed.
The cause is Yosemite btw.
A factory reset of the TC is the start.. it is required so you can find it again.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
ie Start from a factory reset. No files are lost on the hard disk doing this.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 and TCwifi for basestation and wireless respectively.
Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the laptop itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
This user has had success and a few others as well.
RáNdÓm GéÉzÁ
Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

Time capsule ftp port forwarding

Hi.
Just got a new time capsule and have discovered that the connection speed to my ftp server is MUCH slower.
I've tried playing around with port forwarding but haven't managed to get it sorted out.
I did discover during my attempts that switching the TC over to bridge mode fixed everything. Didn't want that security setup though!
Current setup is modem (bridge mode) > ethernet > time capsule (wirelessly routing via nat-dhcp)
I'm not quite sure what i'm doing with the port forwarding settings...i've tried changing the dhcp mode to manual on my mac
i've also added various ports (21,22,80, 115) to the time capsules' port settings
according to http://www.yougetsignal.com the only open port is 21
any tips?? very grateful!

You need to look carefully at how ftp gets through NAT.. and if the ftp client can open ports itself .. which way are you going, out or in?
Is the client active or passive ftp? You think ftp is this simple protocol but there are variations and some handle NAT better than others.. it is also going to need specific ports opened higher up the range.
Some clients allow you to dictate the port and others open ports at random.
See the info here.
http://slacksite.com/other/ftp.html

MacBook to Time Capsule gigabit connection

Posted March 25, 2008 16:41 Reply With QuoteEdit or Delete Message
I recently bought a 500GB Time Capsule to go on a mixed client home network and I have to say I love it. I tried a cheap alternative of a Belkin Network USB Hub first but that just didn't cut the mustard. The Time Capsule does everything I want. Having gotten to that point, I was happy for about a day, then I got to thinking...
Though my Netgear router only supports 100mbit/s wired, my MacBook supports 1000mbit/s and that connects to the Time Capsule which also supports 1000mbit/s. The MacBook connects to the router using the Time Capsule as a relay so if I'm just transferring files between the MacBook and the Time Capsule, surely I can take advantage of the gigabit connection between them, right?
I changed my cat5 cable for a cat6 one (I was looking for a cat5e but came across the cat6 one first, so what the heck). In System Profiler on the MacBook, I saw it was only showing 100mbit/s on the ethernet connection so I went into System Preferences -> Network -> Built-in Ethernet -> Advanced -> Ethernet and changed the default 100mbit/s to 1000baseT, full-duplex, flow-control, with a MTU of standard(1500) whatever the heck that is. I saved the settings, rebooted the MacBook and Time Machine (not straight away but eventually, you get where this is going) and tried my speed test again.
The test was to copy a 700MB Ubuntu iso file from the Time Capsule to the desktop. For comparison, I did the same test from the Time Capsule onto my (gasp) PC which only has 100mbps network card. On the PC, this transfer took around 4:45. On the MacBook (which I was hoping would be around 30-60 seconds) it took 4:30, the same as before I changed the ethernet settings to the gigabit option.
For reference, the MacBook is a 2.0GHz Intel Core 2 Duo. I had a look around the Time Capsule console to see if I could find anything about setting it to work at 1000mbit/s but couldn't see any options and so assume it handles that automatically.
Am I missing something blindingly obvious or do I just have crazy expectations?
Any help is gratefully received.

Thanks for the suggestions. I'm fortunate enough to have an Apple store that just opened in my town a couple of weeks ago so I popped in there on my lunchbreak and had a chat with someone at the genius bar. The suggestion was a not too surprising 'disconnect everything else from the network' so it's just the MacBook connected to the Time Capsule with no other complicating factors and take it from there. This is something which should have (but didn't) occur to me last night.
On trying that suggestion this evening though, it's not quite that simple. I removed all the other connections and promptly couldn't connect to the Time Capsule. Not surprising really because my Netgear router (now not plugged in) is acting as the DHCP server. So I plugged the router back into the Time Capsule, tried again and the connection was restored. Unfortunately so was the transfer rate.
I assume that the Time Capsule has the capability of acting as the DHCP server on the network, but I'd rather not redesign the whole network architecture to find a way around this.
The thought occurred, if both the MacBook and the Time Capsule had static IP addresses, they'd connect to each other without the router being connected, wouldn't they? Well, it was a nice idea, but it didn't work. Even though I'd set the IP address of the Time Capsule and knew what it was, when I tried to ping it from the MacBook, it couldn't be found. I'm sure for the more network aware of you out there that would be blatantly obvious, but it seemed like a reasonable hypothesis to me.
It's beginning to look a lot like the cure is going to be a lot more painful than putting up with a slower network connection than I should have.

Backup HD connected to Time Capsule USB port

Hi guys. When I connect an external HD to the USB port of my Time Capsule, will that HD automatically be backed up to the Time Capsule by Time Machine? Bit of a noob question, sorry, but I can't find it covered anywhere.

ptuk1 wrote:
Hi guys. When I connect an external HD to the USB port of my Time Capsule, will that HD automatically be backed up to the Time Capsule by Time Machine?
short answer, no !
for more information see this: http://discussions.apple.com/thread.jspa?threadID=1964018#2.
JGG

Time Capsule (old one) operating frequency

I am sure I set Time Capsule operating frequency to the higher optional waveband.
How can I adjust Time Capsule to a lower frequency on its wi-fi arrangement?

Welcome to the discussion area!
Open Hard Drive > Applications > Utilities > AirPort Utility
Click Manual Setup
Click the Wireless tab below the icons to get to the Wireless setup page
Select the Radio Mode selection box. You may need to hold down the "option" key on your computer while you click on the selection box to display all available choices.
Click Update to save your changes and the TC will restart in 15-20 seconds

AirPort Extreme and Time Capsule dumb port placement

Ok so I have a few of the new Airports and Time Capsules, the stacking arrangement on the Ethernet ports is just about the dumbest thing I have seen in a long time. For a company that prides itself in user experience design and engineering, you lost it on this one.
The ports are maybe a centimeter apart which makes in near impossible, unless you are an infant or use a tool, to disconnect the cables of any of the other ports except the top one. So for example if I have to disconnect bottom port, I either have to get a stick or a pencil or find an infant that has the dexterity needed (and the appropriate working papers) to disconnect the lower ports or I have to disconnect the top, then the middle then the bottom port.
So dumb....
Next there are no lights on the front that give the status of the ports. Maybe there is a big trend moving away from this but it would be AWESOME in my book if you had port status lights on the front.
Lastly the **** box! OK next time make the bottom of the box the "next" and the top large portion of the box fit inside it. Ever try and get the box apart after you have removed the device and put the box back together. I swear to god there is a cat in there and I can't tell if it is dead or alive and I can't get the box open to see.
Lastly *** is with that app? It was better in the previous version, maybe 5.n?

Not sure if you are aware that this is a user to user to support forum.
Apple is not here, and they will not see your comments.
If you want to provide feedback to Apple, you can do so here:
Apple - Time Capsule - Feedback

4402 Controller, the Gigabit Port is 10/100/1000TX?

Hi, its is a simple question,
The gigabit port of 4402 port is 10/100/1000TX ou just 1000TX ?
TIA

Only 1000base is supported. You can use both TX or FX SFPs. Regards, Michael

Time capsule forward port 5001

I use a sling box to access my sat tv from the internet. it requires that I open port 5001 to allow outside access. How do I do that on a time capsule. I've found where i think it is, but it seems confusing, a little guidance?

sdbarnes wrote:
I use a sling box to access my sat tv from the internet. it requires that I open port 5001 to allow outside access. How do I do that on a time capsule. I've found where i think it is, but it seems confusing, a little guidance?
I suggest reposting in the TimeCapsule forum here:
http://discussions.apple.com/forum.jspa?forumID=1253
This forum deals with TimeMachine software and issues.

Time Capsule + DG834G Port Restricted

Hi,
When I go on the connection doctor in iChat it says that my router is 'Port Restricted'. I am using a Netgear DG834G and Time Capsule so how would I get it to stop saying it? I would have thought it wouldn't say that as I'm using a Time Capsule, although maybe it's because I have it in bridge mode with the DG834G? If so, I've already tried to use it not in bridge mode and it didn't work, unless there's another way of doing it?
Thanks

Thanks so much for suggesting those things, I hadn't stopped the firewall on the DG834G, but when I did iChat reported it as 'Full Cone' with a green status and also Back to My Mac had a green status too which it hasn't had before!
I did a port scan and realised that even though the firewall on the DG834G is stopped, the Time Capsule firewall is on instead. I always thought that if the two were connected on 'bridge mode' then Time Capsule didn't have a firewall on, because I didn't see any settings for it on the Airport Utility. So thanks for that because it's now all working!

Setting up a Time Capsule with port forwarding

Our old AirPort Extreme station hit EOL, so we decided to upgrade it to a Time Capsule. Along the way, we're trying to also set it up with a separate guest network and port forwarding/NAT, however we're having trouble setting it up so that the time capsule is handling the DHCP leases instead of the router. We've got DSL through Verizon through a Westell modem/router to the Time Capsule. Done the RTFM thing, and we haven't been able to get it to work. Can anyone explain how to get things set up properly for this configuration?

however we're having trouble setting it up so that the time capsule is handling the DHCP leases instead of the router.
If you have a router ahead of the Time Capsule, you would want to configure the Time Capsule as a "bridge", using Bridge Mode to allow things to work correctly on your network. You don't want two devices handling DHCP on a home network. This will cause slowdowns and IP address conflicts on your network.
In order for the Time Capsule to act as the DHCP server for your network, you will need to connect it to a simple modem (one port), not another router or gateway with 3-4 ethernet ports.

Time Capsule Gigabit Ports operating at 100 Mbps (no 1000 Mbps speed)

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