Time Machine or iTunes causes Photoshop CS4 to crash?
My husband and I both have identical 20" iMacs (see my signature). He uses Photoshop CS4 daily and Photoshop will crash for no apparent reason we can find and he's lost a lot of work over the past couple of months. He saves his work a lot but this shouldn't be happening in the first place.
I've searched the forums and haven't found this particular problem discussed. The crashes seem to happen most often when either Time Machine is running a backup or when iTunes is open. There's no particular Photoshop command that he's using that seems to cause the problem. The crashes can also happen when neither iTunes nor Time Machine is running but seem to happen more often when one or the other or both are running.
Can someone point me in the direction I need to look to solve this? It's a really annoying problem. I'm going to post this to the Adobe forums too.
Thanks
Kim
It sounds like a coincidence, since it's not consistent with either TM or iTunes.
He should have "Crash Logs" for Photoshop that may contain a clue.
Use the Console app on his Mac (in the Applications/Utilities folder).
When it starts, click +*Show Log List+* in the toolbar, then navigate in the sidebar that opens up to the "Crash Reporter" folders (there may be 2 or more of them). Find the most recent for Photoshop. Copy and post the couple of pages of it in a new thread in the +Using Leopard+ forum, as you'll be likely to find more Photoshop users and folks who can read crash logs there, and perhaps on the Adobe forums as well.
Similar Messages
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Time Machine Backup is causing Airport Express to Crash
I have an iMac with a 1TB external drive which it has been using to do time machine backups. I recently decided to backup my Macbook to the same drive using the same disk over the network.
It starts fine and then after 20-40 minutes or so the Airport Express stops working and it needs to be unplugged to get it to work again.
Any thoughts on why this might be happening and what I could do to fix the problem?
iMac G4 with 1TB external Drive 10.5.8
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Thanks!From the iMac, see what's on the external drive. There should be one set of backups in a folder named Backups.backupdb (for the iMac), and a sparsebundle for the MacBook.
If they're both in the same partition, I'd suggest first turning TM on the MacBook off, deleting the sparse bundle and partitioning the drive, so TM on each Mac has it's own, exclusive space. See #6 in the Frequently Asked Questions *User Tip,* also at the top of this forum. Those instructions are for adding a TM partition to an existing drive with other data on it, but the steps are the same.
Then set up sharing, etc., again for the new partition, and set the MacBook up to back up to the new partition.
If you have trouble backing-up that way, start with the Time Machine - Troubleshooting *User Tip,* also at the top of this forum. It will show you how to locate the message(s) that describe the problem, then help you fix it. If that doesn't help, post back with details, including all the messages, what you've done, and the results. -
Photoshop CS4 always crash (how may I track and fix an APPCRASH) ???
Hello
My Photoshop CS4 always crash when happens these conditions:
1. Open a file picture or create a file. (FILE 1)
2. Import another file picture... (FILE 2)
3. Copy FILE 2 in FILE 1
4. Now FILE 2 appear inside a layer...
5. Move with the mouse the layer corresponding to the FILE 2
CRAAAAAAASHHHH
BOOOOOOOOOOOOOOOOOOM
Always happens the same, always, always.
It is so annoying, that don't let me work and I am working right now with Photopaint (think I don't like).
I would need your help to tell em how may I track and fix an APPCRASH.
Do we have an application in windows that allow me to detect the causes of an APPCRASH?
Or is this just because the application is failing?
These are the data of the application crash:
Signature of the problem:
Nombre de evento de problema: APPCRASH
Nombre de la aplicación: Photoshop.exe
Versión de la aplicación: 11.0.1.0
Marca de tiempo de la aplicación: 499bf9b5
Nombre del módulo con errores: StackHash_fd00
Versión del módulo con errores: 0.0.0.0
Marca de tiempo del módulo con errores: 00000000
Código de excepción: c0000005
Desplazamiento de excepción: 65637275
Versión del sistema operativo: 6.0.6002.2.2.0.256.1
Id. de configuración regional: 3082
Información adicional 1: fd00
Información adicional 2: ea6f5fe8924aaa756324d57f87834160
Información adicional 3: fd00
Información adicional 4: ea6f5fe8924aaa756324d57f87834160
Additional information about the problem:
Id. de depósito: 1164041060
The texts are in Spanish sorry, I'm from Spain.
May someone help me to track and trace this bug and how to solve it?
ThanksPrior to the subscription models—and of course that includes CS4—the Photoshop license was platform specific, either Windows or Mac, but not both. Your CS4 Windows serial number ("key") will never work on the Mac version.
CS4 is out of the loop as far as requesting a platform swap for a nominal fee. It is no longer supported by Adobe in any way. A platform swap required the destruction of your PC version, so you could not use both the PC and the Mac versions.
For a time, you could have used CS4 to upgrade to CS6 for about $200, but that time window has closed by now. Now you would have to own a legitimate version of CS5 in order to be eligible to buy an upgrade to CS6.
You can of course buy the full version of Photoshop CS6 Extended for $1,000 from the Adobe store:
Creative Suite 6
Alternatively, you can subscribe to Photoshop CC and Photoshop CC2014 on a monthly basis without ever owning the software. If you stop paying monthly, the software ceases to work.
The cheapest subscription is the Photography plan, which includes both Photoshop and Lightroom for $10 a month.
These are user forums; you are not addressing Adobe here. To contact Adobe support directly:
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation.
There is also a phone option. 1 (800) 833-6687 -
Hello guys,
My Photoshop CS4 keeps crashing after a few minutes of use.
I found the crash logs via eventviewer, but I can't attach them here so I'll write down the logs:
Log #1:
Fault bucket 4682409, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 11.0.0.0
P3: 496e86ce
P4: BIB.dll
P5: 1.2.1.1744
P6: 48b5fcc0
P7: c0000005
P8: 000000000001a303
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: bf15970f-2c2f-11e4-825a-00248ce8e898
Report Status: 0
Hashed bucket: b77531baae2b5fd87db01ea0d04f81b5
Log #2:
Faulting application name: Photoshop.exe, version: 11.0.0.0, time stamp: 0x496e86ce
Faulting module name: BIB.dll, version: 1.2.1.1744, time stamp: 0x48b5fcc0
Exception code: 0xc0000005
Fault offset: 0x000000000001a303
Faulting process id: 0x4f8
Faulting application start time: 0x01cfc03c3a326ae0
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\BIB.dll
Report Id: bf15970f-2c2f-11e4-825a-00248ce8e898
Faulting package full name:
Faulting package-relative application ID:
Things I already tried:
PC reboot
Re-installation of Photoshop CS4(without saving the personal preferences)
My OS:
Win7 64bit
Please assist, thanks.bib.dll - What is bib.dll?
-
Photoshop CS4 keeps crashing - /w Snow Leopard
Photoshop CS4 keeps crashing for one of our artists. It crashes when they try to save their work to their local harddisk. It crashes when having Illustrator open, it also crashes when having two Photoshop files open same time.
Here is the puzzling thing, our 2 artists just got brand new Mac's a few months ago, and yet only 1 of them is experiencing these Photoshop crash problems.
Also, last week I completely reformated and reinstalled the OS (of the guy having issues) and a brand new installation of CS4 but unfortunately still crashing. I have the crash report in a text file, but I guess I cannot upload it.
Any recommendations? Only thing he has done since the crashes was install Font Explorer and all the Sotware/Adobe Updates.1 Crash report
Process: Adobe Photoshop CS4 [114]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
Code Type: X86 (Native)
Parent Process: launchd [75]
Date/Time: 2010-05-17 14:43:08.719 -0700
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Interval Since Last Report: 14299 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 13784 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: A122380B-E3F6-41EA-8B9F-16BAE8EF2221
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000e3f824
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Error Formulating Crash Report:
*** -[NSCFDictionary setObject:forKey:]: attempt to insert nil value (key: Identifier)
0x811d9d06
0x801200f3
0x811d9b47
0x811d9ad4
0x873d2ad7
0x00004a8f
0x8568d917
0x00004939
0x000072f2
0x00007dd7
0x00009ff2
0x00009dcf
0x8025dd18
0x000094d6
0x802518b6
0x80251769
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.QD 0x954a7f05 _SetDstBits32BGRA + 8
1 com.apple.QD 0x954a3e4c StretchBlt + 4887
2 com.apple.QD 0x954a21fc Stretch + 3467
3 com.apple.QD 0x95466296 OneSrcOneDst + 59
4 com.apple.QD 0x95466ed4 CommonBits + 1316
5 com.apple.QD 0x954673f1 CopyDeepMask + 248
6 ??? 0x74879265 EntryTX + 869139
7 ??? 0x748774e1 EntryTX + 861583
8 ??? 0x7487c6fe EntryTX + 882604
9 ??? 0x747fa0a2 EntryTX + 348496
10 ??? 0x747f4edd EntryTX + 327563
11 ??? 0x74888976 EntryTX + 932388
12 ??? 0x747fa0a2 EntryTX + 348496
13 ??? 0x747fff4e EntryTX + 372732
14 ??? 0x747f5a30 EntryTX + 330462
15 ??? 0x747fffee EntryTX + 372892
16 ??? 0x747f5a30 EntryTX + 330462
17 ??? 0x747fffee EntryTX + 372892
18 ??? 0x747f5a30 EntryTX + 330462
19 ??? 0x747ffda5 EntryTX + 372307
20 ??? 0x747f5a30 EntryTX + 330462
21 ??? 0x747fffee EntryTX + 372892
22 ??? 0x747f5a30 EntryTX + 330462
23 ??? 0x747fffee EntryTX + 372892
24 ??? 0x7487b006 EntryTX + 876724
25 ??? 0x7487b0f1 EntryTX + 876959
26 ??? 0x7485d3ae EntryTX + 754780
27 ??? 0x7485e4eb EntryTX + 759193
28 com.apple.HIToolbox 0x974660a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
29 com.apple.HIToolbox 0x97465370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
30 com.apple.HIToolbox 0x97487b55 SendEventToEventTarget + 52
31 com.apple.HIToolbox 0x974983df SendEvent(unsigned long, WindowData*, OpaqueRgnHandle*) + 203
32 com.apple.HIToolbox 0x9749826a PaintWindow(WindowData*, OpaqueRgnHandle*, PaintReason, bool) + 495
33 com.apple.HIToolbox 0x9748b0f6 WindowData::PrepareForVisibility() + 236
34 com.apple.HIToolbox 0x9748a656 _ShowHideWindows + 291
35 com.apple.HIToolbox 0x974ed341 ShowWindow + 79
36 ??? 0x7485c590 EntryTX + 751166
37 ??? 0x7485fcd5 EntryTX + 765315
38 ??? 0x7485a6ce EntryTX + 743292
39 ??? 0x7485c8f7 EntryTX + 752037
40 ??? 0x747946b7 0 + 1954105015
41 ??? 0x7479704d 0 + 1954115661
42 ??? 0x74805e5c EntryTX + 397066
43 ??? 0x7480869d EntryTX + 407371
44 ??? 0x747a4500 EntryCU + 58
45 com.adobe.Photoshop 0x006c03de 0x1000 + 7074782
46 com.adobe.Photoshop 0x0040e821 0x1000 + 4249633
47 com.adobe.Photoshop 0x00412f3a 0x1000 + 4267834
48 com.adobe.Photoshop 0x0040bfb4 0x1000 + 4239284
49 com.adobe.Photoshop 0x00410d23 0x1000 + 4259107
50 com.adobe.Photoshop 0x00712698 0x1000 + 7411352
51 com.adobe.Photoshop 0x00713263 0x1000 + 7414371
52 com.adobe.Photoshop 0x0040cfda 0x1000 + 4243418
53 com.adobe.Photoshop 0x0070f487 0x1000 + 7398535
54 com.adobe.Photoshop 0x0070fdc9 0x1000 + 7400905
55 com.adobe.Photoshop 0x0040d324 0x1000 + 4244260
56 com.adobe.Photoshop 0x00410ce1 0x1000 + 4259041
57 com.adobe.Photoshop 0x0048cd1a 0x1000 + 4767002
58 com.adobe.Photoshop 0x0048df43 0x1000 + 4771651
59 com.adobe.Photoshop 0x0006bdcd 0x1000 + 437709
60 com.adobe.Photoshop 0x0006ab7d 0x1000 + 433021
61 com.adobe.Photoshop 0x00064145 0x1000 + 405829
62 com.adobe.Photoshop 0x000642b3 0x1000 + 406195
63 com.adobe.Photoshop 0x0006260f 0x1000 + 398863
64 com.adobe.Photoshop 0x00220a8a 0x1000 + 2226826
65 com.adobe.Photoshop 0x00220b16 0x1000 + 2226966
66 com.adobe.Photoshop 0x00003cf2 0x1000 + 11506
67 com.adobe.Photoshop 0x00003c19 0x1000 + 11289
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95ec1b42 kevent + 10
1 libSystem.B.dylib 0x95ec225c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x95ec1719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x95ec14be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x95ec0f41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x95ec0d86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 com.adobe.amt.services 0x09e20552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x09e1b995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x09e205b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
7 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x95e9b40e mach_wait_until + 10
1 libSystem.B.dylib 0x95f228d5 nanosleep + 345
2 com.adobe.PSAutomate 0x2a6a2755 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x2a6a27b5 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x2a693502 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x2a6a2a77 ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
7 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
11 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
11 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
11 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, -
My photoshop CS4 keeps crashing while I am in the middle of editing a photo. I am running Mac OS X 10.9.4. I have tried to contact support and I was directed here.
You were redirected to this user forum because CS4 is no longer supported by Adobe at all.
We'll need a lot more info before we can help.
You'll have to manually determine whether Photoshop CS4 is updated to version 11.0.2 (the Adobe auto updater is most unreliable in CS4), and give us plenty of other information.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Entering Time Machine From Mail Gives Photoshop Error!
Hello everybody,
This is a very strange one: If I enter Time Machine when Mail is in front, and if Photoshop is opened, I always get this error from Photoshop: "Could not complete your request because of a program error."
What happens is this:
• I choose the Enter Time Machine command (Entrer dans Time Machine in French, in fact).
• I hear a beep, but the computer goes right into Time Machine, without a hitch.
• I can do anything I want in TM.
• After that, when I activate Photoshop, I see the Photoshop error dialog. I close this dialog and Photoshop works perfectly well.
This happens whether a file is opened in Photoshop or not. It does not happen when Photoshop is in front, +*it happens only when Mail is in front*+.
I am puzzled...
RTPHi joshz,
Thanks for jumping in. Well, this is most surprising. There is no record of any error caused by this, no reference to this one way or the other, no error of any kind... I searched with different keywords, Adobe, Photoshop, Time Machine, TM, Mail, to no avail. Anyway it's easy as I can reproduce this error dialog at will: With Mail in front, I enter TM, hear the beep coming from Photoshop (!!!), get out of TM and there it is in Photoshop.
Then I look into the console. An error reported by this event should be the last one and dated correctly, right? Well, there is nothing new.
What literally baffles me is the fact that this happens only when Mail is the active application when I enter TM. I tried every other combination to no avail.
Other info about memory in my answer to orangekay.
I must say that it was very thoughtful of you to translate your post in French. I do appreciate the courtesy. And yes, your French is certainly acceptable, taking into account that it is not your mother tongue and that you probably do not use it very often. The reason why I mentioned the command name in French is that I was not sure of the exact name in English as my OS is in French. OK, I speak it with what my Hoosier friends call "an accent". But then I tell them... "Look who's talking!"
Roger, From Up North -
When I perform a back up using the time machine and my external hard drive, will the music in my itunes and the photos in iphoto be backed up as well? Thanks!
Everything is included unless you exclude it. How you do that is:
1. Open System Prefrences and click on Time Machine
2. Then click on Options. If you want to exclude something click the + sign and use Finder to locate it and then add it. On your next TM backup that item willl be excluded. -
Time Machine and iTunes: hd failure, tm restore, itunes permissions problms
Hi,
Can someone please help me?
I had my brothers old laptop, a powerbook g4 al 15" 1.25 ghz, 2 gig ram, 80g hd. The hd failed a couple days ago with big clicks that sounded like that arm slapping backing a forth. So, I bought a new 160 gig hard drive from ifixit, and replaced that yesterday. I installed leopard. I wanted a fresh install, so I just installed in normally, and then went manually into the external hard drive (500gb), and tried getting some of my music back from itunes in the time machine backup folders. It did not work well, and I could not find all of them, so, I re-instered the leopard install disc.
I restored from Time Machine (not migrate because i did not know about it at the time), and have what looks like my old laptop back. Now I went to copy my itunes music from my laptop to my iphone, and here is my problem:
My iTunes now says that 49 of my files are not authorized to play on this computer. I could give the exact error; it is: "..." well actually I can't right now because I am running onyx to try to fix disk permissions, so when that is over I could give the error message.
Does anyone know what to do?
The end of all this is to backup all my iTunes music on a disk (which includes downloads from emusic.com), and then delte the whole OS, and reinstall leopard, again, with a fresh install, but this time with my itunes restored.
Thanks,
JW
Message was edited by: jkyhfgkg
Message was edited by: jkyhfgkg
Message was edited by: jkyhfgkgin that case it shouldn't count as a new computer when you authorize it. If for some strange reason it does count as a new computer you can deauthorize all your currently authorized computers and then authorize the ones you need.
To do that in iTunes go to Store menu->View my accounts, and then click Deauthorize All. If you don't see this option, it's because you don't have five authorized computers. -
Time Machine backup iTunes and iPhoto as well?
Does time machine also backup from iTunes and iPhoto libraries?
Meaning that I don't need to separately backup those two?Welcome to Apple Support Communities
Time Machine makes a backup of every file which is in your Mac hard drive, including your iPhoto and iTunes library (unless you have excluded them from the backup, which is not usual). However, you are free to make a second backup of them if you want. -
Kext cleanup, now time machine and itunes not working
I cleaned up all my kext files from Sep 2013 back (as suggested in an article) to address the kernel_task overload, but now itunes won't play (play button works but songs do not move forward), time machine will not restore backup and no audio comes from google chrome. Do I need to reinstall each individual program/application? Will a reinstall of Mavericks work?
The article was written by an idiot.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
What I'm using first: OS X 10.7.1 - iTunes 10.4 - 1TB external Time Machine Drive - apx 90,000 songs - A big pain in the a**
So I had a problem with about 90% of my music file paths being not correct and iTunes not finding the files. Basically I had about 40GB of music on my internal HD and the remaining 400GB on my external. I wanted to move my 40GB to my external and have iTunes recognize this. So I make a backup before I do anything and begin working on it. Copied the 40gb to the external and deleted all my iTunes info with the intent to re-import the music and then replace the .xml file so I would have all my playlist, play counts, ratings, ect. I had read a “how to” and understood the process and all would have worked well if……..
The Time Machine does not have the .xml file and is missing about half of my old music in that same folder. Why in the world would Time Machine not have my old .xml file anywhere? I ended up looking through ALL of my old backups dating back to June and not one is there….
Is there any way to find/recover this file?Solved! At last!
I cannot say exactly which step was the key, so here are most of the steps I took. Hopefully this helps someone.
1. Took the steps in Invalid or incorrect Certificates including reboot.
2. Took the steps in Edit your Keychain including reboot.
3. Downloaded and manually reinstalled Security Update 2015-004.
4. Repaired permissions and directories with Recovery reboot.
5. Took the steps in Invalid or incorrect Certificates including reboot.
6. Took the steps in Edit your Keychain including reboot.
I've gone through some of these steps multiple times, just hoping it would work that time...
Today -- when I went into Mail.app, it whined about the certs for me.com servers -- so I made *that* always trusted. And this time, iTunes.app didn't complain about any certs! And this time, Software Update.app didn't complain about any certs! And it successfully applied the three-week delayed updates!
So I'm hoping it's all done and done. OMG, frustrating along the way! -
Time Machine and iTunes - huge iTunes backups
I've been using Time Machine since Jan 2009 for my MacBook. I'm having an issue that I don't understand with iTunes. I use the utility TimeTracker (highly recommended) to find out why my backup drive was almost full...turns out it was making a full VMWare image everytime I made a change to Windows. Easy fix.
I still noticed however that I have two backups of over 40GB. Investigating with TimeTracker, it is iTunes. I've checked and it seems the files backed up are not new...most of them anyway.
My question is this...if I restore these backups, will they clog my iTunes with a bunch of duplicates? Don't think I can go through them one at a time. I have a utility to check for duplicates but it seems a pretty laborious process.
Thanks for any insights.if you restore just individual items from the itunes folder and these items exist at present you'll be given a choice to keep both copies or to only keep the restored copies. I suggest you choose the latter. then there won't be any duplicates.
-
Time machine and itunes backups?
The size/volume of my music library on my Time Machine backups is far smaller than my library on the imac itself. Does Time machine backup all music files or only those you loaded via CD. The size difference is similar to the music purchased from itunes store. is that relevant or just a coincidence?, thks, canyon
if you restore just individual items from the itunes folder and these items exist at present you'll be given a choice to keep both copies or to only keep the restored copies. I suggest you choose the latter. then there won't be any duplicates.
-
Full Restore from Time Machine, will iTunes recognize my iPhone or...
Hi All:
About ago my MB Pro was stolen. Fortunately, I had strong security settings and was diligent about backing up to Time Machine.
I am about to purchase a new iMac to replace the MB Pro, and will be doing a complete restore from time machine to recover my data. However, since my computer was stolen, life has gone on. I have purchased music from iTunes via my iPhone and also added many new contacts. Does anyone know what will happen the first time I try to sync my iPhone to my fully restored image on the new computer? Will iTunes recognize the iPhone as it was before and do a 2 way sync (new music and contacts sent back to iMac) or will it want to override all data on the iPhone and replace it with the existing contacts and music from the restore?
Thanks!
JohnAll of your iPhone data (the iPhone backup done by iTunes) is stored in your user folder's library as: USER/Library/Application Support/MobileSync/Backup. I believe some iPhone data is also stored here: USER/Library/Application Support/SyncServices. For some reason, the folks at Apple thought that this was NOT information that needed to be backed up in Time Machine.
So unless you copied and pasted the backup folder into your external drive, your migration of info from the drive to the iMac will not carry any iPhone info to the new computer.
That being said, I'm not exactly sure what the iPhone will do when being plugged in. It will probably ask if you want the phone to be associated with the user account on that iMac, and upon selecting yes it MIGHT try to send your contacts, calendars, etc. to the new iMac. I am not sure about this--if I were you I'd ask a Mac Genius at an Apple Store or call AppleCare. But the Apple Store would be your best bet. The iPhone would not be able to send music, but that's not a big deal since you have it all in the backup anyways.
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