Timer callback executes in XP but not Windows7

I have a GUI Timer created using the Timer control in the Main Panel of my GUI.  The callback sends commands to a device attached by USB and the device uses an FTDI chip to translate our serial commands to USB and back.  We're testing the code on both XP and Windows 7 machines that are each connected to their own devices.  Both computers have a driver for the FTDI chip that allows this.
The release executable is installed on both computers (these are test machines on which we never run the development software or debuggers - strictly release software).  Both computers can connect to the devices and the main thread runs perfectly.  However, we're having problems with the Timer thread on Win7.  The Timer callback fires off perfectly under XP and sends its commands to the device which then trips and LED from green to blue and back so we can see that it's working. but nothing seems to be going through on the Win7 machine - no change in LED and no response to the commands the Timer callback sends.
Has anyone else seen issues with threads not running in Win7 but working in XP?
Thanks, for any help,
Judy

Hi Judy,
What version of CVI are you using? Are you running your code on 32-bit or 64-bit machines? Are you having problems with all multithreading programs? Do you have a development computer with Windows 7 that also has problems running this code?
Rohama K.

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    I've made a video with some explanation here http://youtu.be/a0hKQvy-Km8 - my sincerest apologies for the shaky camera.
    I then checked the hard disk and the partition above it. The Macintosh HD gave me the green 'ok' light, but something weird happened when I checked the partition on the level above it. It will take ages to finish and I see Disk Utility doing some strange 'jumping around': http://youtu.be/hyLAEhLRnKc (warning - long video so you might want to skip through it. The point is to demonstrate how long it takes).
    When I checked the hard disk for a second and third time, I got 'everything ok' results pretty quickly.
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    Edit: I sum up my findings at the end of the video, might be better to skip here and then watch the full thing only if it's not clear yet.
    There is some further explanation in the video. It basically comes down to Disk Utility not finishing/not providing any conslusion, while Activity Monitor shows it's not doing anything -- please bare with me when watching the video, I know it's not the most exhiting video ever posted on YouTube but it does bring my point across (there is some more talk in this one; not sure if that's an improvement in terms of entertainment value though ).
    ** Is my hard disk failing? In that case I'll return the Mac immediately.
    ** Or just a software issue?
    As said, this Mac Mini is brand new. If at some stage anyone would feel the wise thing to do is to return my Mac, please do let me know. There is a 14 day return policy in The Netherlands (on top of other warranties) and I'd rather return it in case of doubt, than end up with technical issues with this machine once I've started working with it. I'm ok with doing some troubleshooting if the machine is fine, but I'd rather not take a gamble with a 1200 € machine under warranty.
    Thank you so much in advance - your help is highly appreciated. 
    Paul

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    Did this fix your problems? Please report back to us!

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