TIMER JOB STATUS INITIALIZED STUCK AT 0%; NO ALERTS SENDING

I have read every article on the msdn site for this issue.  I have followed the instructions from many sites in the order dictated.
I have run the various commands to check that the alerts are enabled, etc; all are enabled.
(http://dzeee.net/sharepoint/post/2010/01/17/Alerts-not-working.aspx)
http://blogs.technet.com/b/saantil/archive/2009/11/25/working-with-alerts.aspx?CommentPosted=true#commentmessage
stsadm -o getproperty -pn alerts-enabled -url http://SiteURL
stsadm -o getproperty -pn job-immediate-alerts -url http://SiteURL
stsadm -o getproperty -pn job-daily-alerts -url http://SiteURL
stsadm -o getproperty -pn job-weekly-alerts -url http://SiteURL
I have checked the eventcache table in the content database, and it is has over 1000 entries where not null.
Now at a loss as to why this is not changing at all.  And the timer job is still stuck at 0%
Appreciate any other ideas that I've overlooked.  Thanks.
Rose

Okay, the culprit was Sophos Web Intelligence on the server.  We have a SP 2007 environment.  Simply disabling it does not work.  It has ot be removed.  All version of Sophos 10 are preventing the alerts and emails form being sent out. 
Now th ealerts are playing catch up.  I'm getting alerts which are over 2 weeks old.
Http://community.sophos.com/t5/Sophos-EndUser-Protection/sophos-10-and-sharepoint-2007/td-p/20119
The work around solution given by Microsoft was not enough for us.  Maybe it will work for others.  Here is the link:
http://support.microsoft.com/kb/2000689
Thanks again for the assistance.
Rose

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