To access my bank account in Costa Rica it says I need javacpl but I can not find it... what do I do
The bank provides good instructions but the computer can not find anything called javacpl so I am not able to open it and make the settings compatible with the online banking program
Could it be the Java control panel in Windows' Control Panel?
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I have purchased a movie and downloaded it. Next I get a screen that says Terms and Conditions and tells me to read and click on Agree. I cannot find the Agree anywhere in the document. How do I move on and view the movie?
Go to Settings>General>Usage. How much space does it show you have?
If you connect your phone to your computer, what does iTunes say is on your phone? Do you see a large amount of "Other"? If so, you may have a corrupted database. You'll need to sync your phone then restore it as NEW (not from back up) then re-sync your data). -
mail account cannot update because home directory is full. But I can not get into mail without freezing. Is there a back door entry?
Do you mean that your startup disk is full?
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Good evening ...
I have an account in appel and I have purchased a card
But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions
How can I change my answers to security questions??Hello, yazanalmasri0.
If you need to reset your security questions and have a rescue email attached to your Apple ID, this article will help you with this issue.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you are still unable to reset your security questions or do not have a rescue email associated with your account, you will need to reach out to our account security team.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
How can i access all my photos after backing up my iphone to the icloud? I clicked on "delete once downloaded" but now can not find them.
You can import your camera roll to your computer using your usb cable as explained here: http://support.apple.com/kb/HT4083.
If you're upgrading your phone, I would recommend that you backup your old phone to your computer using iTunes. Restoring an iTunes backup to your new phone will be much faster than restoring an iCloud backup, and possibly more reliable too.
To back it up to iTunes, connect it to your computer, open iTunes, click on the name of your phone in iTunes, then go to the Summary tab of your iTunes sync settings and click Back Up Now. The go to File>Devices>Transfer Purchases.
When setting up your new phone, when given the option, choose Restore from iTunes Backup and restore this backup to your new phone. It will include your camera roll and other data; restoring the backup will will also sync your apps and other iTunes media from your iTunes library to your new phone. -
I know this may sound silly but I can not find my account balance, very frustrating.
I can not find my account balance, very frustrating.
View iTunes Account Balance
https://discussions.apple.com/message/18192373
View Purchase History > http://support.apple.com/kb/HT2727 -
Does anyone know what I can do next and what I should do in the future?
Thank you so much!Turn off any option to 'auto' save or enter you password. Remove your billing info from iTunes.
Follow the rules as 1 capital letter, lower case letters, numbers, and symbols for your password. Generate a good solid password using those suggestions.
ie: I am a tree hugger can be - Imatr33hu66er! - an no - do not use this suggestion as a password.
MJ -
HT5361 I can not access my mail with Mail apps. It seems to be open but I can not quit.
The Mail apps is frozen and I can not quit. Do you have a better apps for Mail in my Book Air?
menu/Force Quit, then select Mail.
Mail Alternatives – 9 Free Email Programs
Mail Alternatives Review
Mail Alternatives Review (2)
Some people have been using AirMail, which is available to the App Store. -
How can I find out what calendars are in my .mac account?
A simple question, but I am struggling with the answer.
I have used ical since it first came out and have found it brilliant and very easy to use and access both from the office and also from home. However because I have used it for so long I have had various changes in staff. I am keen to find out if there are any 'other' calendars created by anyone who has/had access to ical via my .mac account.
The calendars must be stored somewhere online? How can I find out what calendars I am hosting?Hello, chunnyb.
Thank you for visiting Apple Support Communities.
Here are the steps on how to view your purchase history in iTunes.
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
If you need to report and issue with a purchase, see the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H. -
I recently went to an iphone. new to smart phones. told I need to sync iphone. "just go to your intune account and click on sync iphone" i was told. I can not find anything that says "sync iphone".
http://support.apple.com/kb/HT1351
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Bought a new iMac and no longer can access my bank account
Why am I unable to access my bank account after I bought a new iMac with Lion?
Did you migrtrate the information from your old computer to the new one? If not, you are probably missing the certificates needed in Keychain Access to connect to the secure server.
If you have the old computer, assuming it is a mac, open the Keychain Access, find a certificate with the name of your bank, copy that to a flash drive, then put that in the Keychain Access of your new machine, -
HT6114 Security Issues - It's so secure I cant access my bank accounts online
Since installing the update I haven't been able to access any of my online bank accounts - I have tried with Safari, Chrome and Firefox, but they all throw me out at various stages. On speaking to the banks they say their systems are fine - help please
Is it one bank or is it a number of banks you have problems with? Don't name them.
I am using online banking OK with 10.9.2, so it is either something particular with your computer, or something your banks require that the update as stopped.
Have your reset Safari and stopped any extentions you have installed in Safari. Also check the preferences, some may have been changed that will stop it working.
The security update in 10.9.2 for SSL would not, as far as I know, have affected Firefox and Chrome as these use their own system.
If you are behind a NAT router, most home routers are, you could turn off the Mac firewall as a test, if it worked you could enable it and find the cause. Don't disable it on a public network.
There is always the logs produced by te Mac, Console Log, is the application, look for errors to do with your connection to the bank in those. -
Hi, one of my daughters friends tried to access her ipod causing it to become disabled; i do not want her to lose all her photos, she accesses my itunes account which is on ICLOUD, will she lose all her data - can this be fixed? I do not think it has been synced with a computer before.
Disabled
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.
Otherwise y will have to restore and thus erase the iPod
You can restore from backup
If not in backup then:
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe from the restored iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
-iPod touch Deleted Photo Recovery Tips You Should Know
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer. -
I'm trying to get access to a very old AppleID, but I don't have access to the email associated with the account anymore and it's saying my birthday is wrong. Can someone help?!
If you can't get the account's password reset via http://appleid.aple.com then try contacting Support in your country, they should (after they've confirmed your id and that it's your account) be able to reset it for you.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
After it's been reset change the primary email address on the account to be an address that you have access to : Change your Apple ID.
And check/correct the date of birth on the account (select the Password And Security section on the account on http://appleid.apple.com, answer the security questions, and on the next screen the DoB should show). -
My ID account has a wrong e-mail, I want to uninstall indesign but I can not do it because I can not access to my account
What is your operating system? Why do you need to access your Adobe ID to uninstall an application?
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