TO ALL WITH A SCREEN CRACK IN THEIR NANO

If you remember, I posted a thread a few days ago about my nano's screen crack. I called up their technical support line (1-800-275-2273) and spoke with someone about it. They said that I will have to take my nano to my local apple store during a scheduled appointment to either get it replaced or fix it at no charge to me. Hopefully they will find that this was an accident and will replace it. I will post back to tell how it goes.

Yeah thats exactly what the guy at the Apple store did, he looked for any dents but didnt find any, so he replaced it for nothing.

Similar Messages

  • Has anyone else had a problem with the screen cracking on the S5?

    I have NOT dropped my phone, yet the screen cracked in two places. The LCD is fine.  I called Verizon, who told me to call Samsung. I called Samsung, on Verizon's advice, and was told they are aware of the problem. I can send it back to Samsung and they will repair/replace the phone, but I will be without a phone for a minimum of 7-10 days after they receive it. This, to me is unacceptable. Anyone else face the same problem? I can go through insurance and pay 99.00 for something I did not do to replace the phone! If Verizon and Samsung are aware of this problem, I strongly feel that Verizon should replace my phone(not through insurance) and send it back to Samsung!

    only $99, i thought it was closer to $175.

  • HAS ANYONE HAD ISSUES WITH SCREEN CRACKING FOR NO REASON???

    HAS ANYONE HAD ISSUES WITH THE SCREEN CRACKING ON ITS OWN???

    Good Suggestion Tiki  And my suggestion try to keep your Device from getting to Hot, Protect it as well as you can, if your going to Pocket it Make sure it has allot of free space around it..

  • IPod Nano LCD screen cracking/scratching

    i am a possible, going to be nano buyer and i was wondering if anyone who is a owner has had problems with the screen cracking and/or scratching. Also this is a question for owners with the problem and APPLE if the screen gets cracked or overally scratched withing warranty will apple replace it with a new one? also for people in singapore is there anywhere that i can get a 4GB nano, as most places have said they dont have them. thank you
      Windows XP  

    The screen scratching issue is really going to depend on just how badly you treat the device. I don't know how the screens are getting so badly scratched, and in normal use I can't see anything other than normal wear and tear. My 3G iPod is the same - a few scuffs and scratches, but nothing to stop it working.
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  • TS3218 My iPod Nano 6th generation fell one time and it kept working with a small crack in the screen.But after a while it just gave out and does not turn on.I try to charge it and all it does is blink the apple icon on and off.When disconnected nothing h

    My iPod Nano 6th generation fell one time and it kept working with a small crack in the screen.But after a while it just gave out and does not turn on.I try to charge it and all it does is blink the apple icon on and off.When disconnected nothing happens.

    I am having the identical trouble as described above with my month old Macbook Air. I tried everything with the ditto results. Please help anyone!
    Mine is a Macbook Air 13', 128GB, 1.86GHz with 4 GB RAM.

  • I updated my iMac to 10.7.3 and about an hour later the screen began to flicker with a gray line on the upper side, and it also flicker green and red small pixel lines all over the screen, mainly green.

    I updated my iMac to 10.7.3 and about an hour later the screen began to flicker with a gray line on the upper side, and it also flicker green and red small pixel lines all over the screen, mainly green. The computer froze with these pixels, so I shut it off and restarted it, and there were this green lines everywere. So I turned it off, and the next day I turned it on and it began to work just fine, but suddenly the same thing happened again, and when I restart the computer again there are these green and some red pixels everywere.
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    Thanks

    Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

  • Ipad with Retina Display - Cracked Screen options

    I have the following Ipad:
    Ipad with Retina Display, 64GB, Wi-Fi, Apple A6X Dual-Core Processor.  It was purchased about 6 months ago from John Lewis with 2 year warranty.
    It fell about 2 feet in its case and the screen cracked anyway - frustrating and expensive accident.
    Accidental is not covered under any warranty - I understand and realise that.  My question is this:
    Can I get it replaced for about half the price of the original cost using the Apple 'Out of Warranty' Repair option I have seen mentioned here? Even if I bought it via John Lewis?  If so how much is this model to repair (and yes I know this means replace in reality) ? Can I just turn up in my local Apple Store tomorrow and ask for this option? Or do I have to book an appointment? Or can I do it through Apple Live Chat/support? Which would be quickest option? I am going on holiday on Friday first thing and would like to get replacement ASAP to take with me.
    Many Thanks for any answers.

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)  
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    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th generation
    $299
    iPad 2, iPad
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    Make a Genius Bar Reservation
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  • HT1386 my screen crack on my ipad they are going to send me a new one but i need to save a video(my wedding) thats on the one i have now....i'm not very computer savy.....the lady said i can save ,sync, something all my info then put in on my new one....H

    my screen cracked on my ipad they are going to send me a new one but i need to save a video(my wedding) thats on the one i have now....i'm not very computer savy.....the lady said i can save ,sync, something all my info then put in on my new one....Help me

    You have to import the video to your computer by connecting the iPad with cable and then using iPhoto if you have a Mac or Windows Explorer or any other camera application that will import photos and videos. Read this for instructions.
    iOS: Importing personal photos and videos from ... - Support - Apple
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    How to backup and restore from a backup
    http://support.apple.com/kb/HT1766

  • Hey, my iphone4 fell from my desk and its front screen cracked, how much will apple charge for fixing this? Or will they change it with a new one without any charge? (its still has warranty)

    Hey, my iphone4 fell from my desk and its front screen cracked, how much will apple charge for fixing this? Or will they change it with a new one without any charge? (its still has warranty)

    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone model
    Out-of-Warranty Service
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $199
    A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax. When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above.  This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details."
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

  • When i open my computer I get the white screen with apple symbol and there are vertical lines all over the screen with green pixels and after a few minutes the screen gets grey and I get message to restart my computer what happens

    3 years ago I bought an IMac Desktop that I am using for a lot of things but the most important for dvd montage in Imovies and Idvd.
    Now today when I opened my computer I get as usual the white screen with the Apple symbol but there were all over the screen vertical lines with green pixels and after a while the screen gets grey and I get message to restart my computer using the power button or the restart button and when I do so each time the same is happening somebody can tell me what is happening and what caused this. This computer is my work and now I have no income anymore.
    On the Apple support site they are asking to enter the serial number and when I do so I get message it is wrong but it is the only one I have and I buy this computer in Cairo Egypt. I am living in Hurghada in Egypt for the moment. When I call the technical support of the shop where I buy it they are telling me that it is the hard disk or ram and that I probably lost everything on it and they are asking a big amount to repair.
    Can somebody advise me on this matter. Thanks in advance

    You can find the serial number either in About this Mc in the Menu bar under the , or it should be on a sticker under the foot of the machine.
    If you have the install discs, try booting from them, holding down the c key and then using Disk Utility to check the drive. 
    You can also boot into Safe mode
    To start up into Safe Mode (to "Safe Boot"), do this:
       1. Be sure the computer is shut down.
       2. Press the power button.
       3. Immediately after you hear the startup tone, press and hold the Shift key.
          Tip: The Shift key should be held as soon as possible after the startup tone but not before.
       4. Release the Shift key when you see the gray Apple and progress indicator (looks like a spinning gear).
    During the startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.
    During the startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
    Please post back with results,
    To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup.

  • Lack of All format playable Video player with Full Screen STRETCH feature

    I am a big fan of Nokia and i know Windows phone is the world best smart phone.im using Lumia 820. but in my highend Lumia devices lack of a
    All format playable Video player (like mkv etc.)officially from Nokia or Microsoft.pls this is very important thing for all Lumia user for HD movie experience.pls update current video player.now I'm using Moli player but there is 1
    vital feature is missing...this is Full Screen STRETCH...when i play movie using Moli player on my phone screen upper and lower portion appear black bar.It mean Ascept ratio not match.This is very important for full screen movie exp.But  this
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    Hello,
    You should ask in the
    Windows Phone forums on the Microsoft Community forums.
    Karl
    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book:
    Windows PowerShell 2.0 Bible
    My E-mail: -join ('6F6C646B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

  • TS4088 why is there a limit on 3 years? it should be all the MacBook Pro mid 2010 with symptoms, there should get their logic board changed for free, mine mac is 3 month late and i had this problem for over a year, but i first saw this article today :(

    it should be all the MacBook Pro mid 2010 with symptoms, there should get their logic board changed for free, mine mac is 3 month late and i had this problem for over a year, but i first saw this article today

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    best regards Oskar

  • HT1212 My ipad2 (2 years old) will not turn on at all, with home key, or power on key, or both at same time. I just updated to 7.0.4 and there is a passcode, but my screen is blank and I can't turn it on.

    My ipad2 (2 years old) will not turn on at all, with home key, or power on key, or both at same time. I just updated to 7.0.4 and there is a passcode, but my screen is blank and I can't turn it on.

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  • Blue or pink stripes appears all over the screen, can't do anything but restart with the button.

    I was watching Netflix and all of a sudden, blue stripes appeared in my screen. Then my page seemed to "split" in two and then come back to normal and then there were pink stripes all over the screen and I couldn't see anything else but stripes. I had to restart with the button. It restart correctly, I have been able to watch Netflix again but only on Chrome because on safari it would happen again everytime. Then, iPhoto opened and here we are again, stripes and image "moving", can't help but wait... Then the screen became all white and nothing. I tried to restart it again with the button, but it didn't even made it to the apple interface, juste the sound and then white screen. What is going on, Please? I really need my computer for work this isn't fun!

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  • I am trying to get a good copy of my home video on DVD using IDVD.  On editing the video all the viewing screens show the video perfectly in HD.  When I burn the video to DVD all the end results are buzzy with squiggly lines.  Any fix?  Thanks?

    I am trying to get a good copy of my home video on DVD using IDVD.  On editing the video all the viewing screens show the video perfectly in HD.  When I burn the video to DVD all the end results are buzzy with squiggly lines.  Any fix?  Thanks?

    Hi
    There are several layers to this Q
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    • Using iMovie'08 or 09 or 11 - are not tools to chose if highes quality is of importance - iMovie up to HD6 or FinalCut any version is far better as they send over all lines to iDVD and not only every second one.
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    • Type of DVD - DVD-R plays on more DVD-Players (even old ones)
    • Burn speed - I set it down to x4 - resulting in less burn errors - plays on more players
    • I secure a minimum of 25Gb free space on Start-Up Mac OS hard disk as iDVD and Mac OS needs this and it can not be taked from other hard disks - has to be here.
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    Video codecs
    Audio file formats
    Photo file formats
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