Too many dialogs get stuck on CPIC stopped,SAP hangs intermittently on prod

Hi All,
I'm having a problem with a production system in which users started complaining about getting the hourglass cursor intermittently, and this is happening from multiple different locations / networks. Around the time the problem occurs, SM66 shows many dialog processes in status "Stopped CPIC". The processes are from different users and processes.
I've checked the workprocess trace files, made sure there was no memory bottleneck with the gateway profile params, checked System log and oracle alert log, but cannot find any clues.
Could anyone please suggest some other places to look for clues or possible suggestions?
Thanks!
Ian
System info
Netweaver 7.0, ECC 6.0
Oracle 10.2.0.4.0
AIX 5.3

Thanks for all your comments (points given).
The problem and solution was very interesting.
1. We found that an external AS400 system that communicates with SAP was somehow sending the IP address in EBCDIC format, which looks like strange characters. We saw the strange characters in the Gateway NI/Hostname buffer. During each hang situation, we saw these special characters in the Gateway trace file. The Gateway was attempting to resolve the IP address for the strange EBCDIC characters, but the EBCDIC characters were actually the IP address itself when converted from EBCDIC to ASCII.
2. As per SAP, we added the strange character hostname/IP to the /etc/hosts file with the correct IP, and the hangs stopped happening.
3. After these 60 second hangs stopped happening, we were still getting 10 second hangs every 3 hours.
4. SAP found that the Gateway logging option was causing the 10 second hangs.
5. SAP is working on a kernel fix so that the Gateway doesn't hang in these situation. We have the workaround in place for the time being.
Thanks,
Ian

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"Cleaning the keyboard is the first step in troubleshooting sticky/stuck keys."
Okay, I guess I misunderstood, although I am still confused. You're saying that since the other user did an extensive clean of their keyboard and this did not solve the problem, it is "most likely" a hardware problem, correct? Wouldn't a thorough cleaning without any results show that it's probably not physically related to the keyboard?
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          v_url := v_url || 'p_channel_type=' ||Smart_Urlencode(PCHANNEL_TYPE)|| '&';
          v_url := v_url || 'p_css_start_order_no=' ||Smart_Urlencode(PCSS_ORDER_NUMBER)|| '&';
          v_url := v_url || 'p_tel_no=' ||Smart_Urlencode(PTELEPHONE_NUMBER)|| '&';
          v_url := v_url || 'p_cancel_reason=' ||Smart_Urlencode(PCANCELLATION_REASON)|| '&';
          v_url:= v_url || 'p_cancel_notes=' ||Smart_Urlencode(PCANCELLATION_NOTES);
          ELSIF PSCENARIO_TYPE='CANCEL_OTHER' THEN
          --Fetch the URL for cancel own from standing data.
          BEGIN
          SELECT VALUE
                    INTO v_url
                    FROM SMT_ORACLE_PARAMETERS
                    WHERE parameter_code = c_url_cancelother
                    AND host_id = ( SELECT host_id
                                                  FROM SMART_HOSTS A
                                                  WHERE EXISTS ( SELECT 1
                                                                 FROM DB_PARAMETERS b
                                                                 WHERE A.hostname = b.hostname
                                                                 AND A.database_id = b.database_id));
          --handle unforseen exception
          EXCEPTION
               WHEN NO_DATA_FOUND THEN
                    v_url := 'Http://wls.brassi1c.devenv1.bt.co.uk:64738/pls/spgenv/spg_btrc.add_btrc_cancelother_details'; --After testing the same, URL will be fetched from the Query
               WHEN OTHERS THEN
                    v_url := 'Http://wls.brassi1c.devenv1.bt.co.uk:64738/pls/spgenv/spg_btrc.add_btrc_cancelother_details'; --After testing the same, URL will be fetched from the Query
          END;
          --construct the URL
          v_url := v_url || '?';
          v_url := v_url || 'p_data_entered=' ||Smart_Urlencode('xmloverhttp')|| '&';
          v_url := v_url || 'p_channel_type=' ||Smart_Urlencode(PCHANNEL_TYPE)|| '&';
          v_url := v_url || 'p_css_stop_order_no=' ||Smart_Urlencode(PCSS_ORDER_NUMBER)|| '&';
          v_url := v_url || 'p_tel_no=' ||Smart_Urlencode(PTELEPHONE_NUMBER)|| '&';
          v_url := v_url || 'p_cancel_reason=' ||Smart_Urlencode(PCANCELLATION_REASON);
          ELSIF Pscenario_type='AMEND_CRD' THEN
          --Fetch the URL for cancel own from standing data.
          BEGIN
          SELECT VALUE
                    INTO v_url
                    FROM SMT_ORACLE_PARAMETERS
                    WHERE parameter_code = c_url_amendcrd
                    AND host_id = ( SELECT host_id
                                                  FROM SMART_HOSTS A
                                                  WHERE EXISTS ( SELECT 1
                                                                 FROM DB_PARAMETERS b
                                                                 WHERE A.hostname = b.hostname
                                                                 AND A.database_id = b.database_id));
          --handle unforseen exception
          EXCEPTION
          WHEN NO_DATA_FOUND THEN
               v_url := 'Http://wls.brassi1c.devenv1.bt.co.uk:64738/pls/spgenv/spg_btrc.add_btrc_amendcrd_details'; -- After testing the same , URL will be fetched from the Query
          WHEN OTHERS THEN
               v_url := 'Http://wls.brassi1c.devenv1.bt.co.uk:64738/pls/spgenv/spg_btrc.add_btrc_amendcrd_details'; -- After testing the same , URL will be fetched from the Query
          END;
          --construct the URL
          v_url := v_url || '?';
          v_url := v_url || 'p_data_entered=' ||Smart_Urlencode('xmloverhttp')|| '&';
          v_url := v_url || 'p_channel_type=' ||Smart_Urlencode(PCHANNEL_TYPE)|| '&';
          v_url := v_url || 'p_css_start_order_no=' ||Smart_Urlencode(PCSS_ORDER_NUMBER)|| '&';
          v_url := v_url || 'p_tel_no=' ||Smart_Urlencode(PTELEPHONE_NUMBER)|| '&';
          v_url := v_url || 'p_crd='                         ||Smart_Urlencode(PCUSTOMER_REQUIRED_DATE)|| '&';
          v_url := v_url || 'p_css_change_order_numbers='||Smart_Urlencode(PCANCELLATION_REASON);
          END IF;
          --this is start of setting parameters for utl http object. the show begins...
          utl_http.set_transfer_timeout(v_timeout);
          --Set the wallet
          --XXXXX e.g.UTL_HTTP.SET_WALLET(?file:DirectoryPath?,'put password here?);
          --Set proxy
          --YYYYY e.g. utl_http.set_proxy(p_proxy_in, p_no_proxy_domains_in);
          v_url := REPLACE(v_url,'%27%27','%27'); -- Fix to ensure Double Quotes are converted to Single Quotes
          --set the required URL to utl http.
          v_req := utl_http.begin_request(v_url);
          --Authentication setting
          --Fetch the user id and password from stnding data.
          BEGIN
               SELECT *
                    INTO v_userid_pwd
                    FROM SMT_ORACLE_PARAMETERS
                    WHERE PARAMETER_CODE=c_spg_useridpwd
                    AND HOST_ID = ( SELECT HOST_ID
                                        FROM SMART_HOSTS A
                                        WHERE EXISTS ( SELECT 1
                                                            FROM DB_PARAMETERS B
                                                            WHERE A.HOSTNAME = B.HOSTNAME
                                                            AND A.DATABASE_ID = B.DATABASE_ID));
          EXCEPTION
               WHEN NO_DATA_FOUND THEN
               P_RESPONSE := 'ORACLE_ERROR: USER id AND Password NOT configured IN SMT_ORACLE_PARAMETERS:SPGIDPWD';
               WHEN OTHERS THEN
               P_RESPONSE := 'ORACLE_ERROR: USER id AND Password NOT configured IN SMT_ORACLE_PARAMETERS:SPGIDPWD';
          END;
          --utl_http.set_authentication(v_req, p_username_in, p_password_in);
          utl_http.set_authentication(v_req, v_userid_pwd.description, v_userid_pwd.VALUE);
          v_resp := utl_http.get_response(v_req);
          --Fill in the the response time
          PRESPONSE_TIME := (DBMS_UTILITY.GET_TIME - v_start_time)/100;
          IF v_resp.reason_phrase = 'OK' THEN
               -- Fetch the response
               BEGIN
                    LOOP
                    utl_http.read_line(v_resp, v_buffer);
                         P_RESPONSE := P_RESPONSE || v_buffer;
                    END LOOP;
                         utl_http.end_response(v_resp);
                    EXCEPTION
                    WHEN utl_http.end_of_body THEN
                    utl_http.end_response(v_resp);
                    P_RESPONSE := P_RESPONSE || v_buffer;
               END;
          ELSIF v_resp.reason_phrase <> 'OK' OR P_RESPONSE = '' THEN
               --error handling starts
               --If the HTTP Status is not OK then store the error information
               PORACLE_ERROR_MESSAGE     :=     'Status Code: '|| v_resp.STATUS_CODE||'. Reason Phrase ' ||v_resp.reason_phrase;
               P_RESPONSE                    :=     'ORACLE_ERROR: '||     ' Reason Phrase ' ||     v_resp.reason_phrase;
               PORACLE_ERROR               :=     v_resp.STATUS_CODE;
          END IF;
          --In case we got successful response from SPG
          IF P_RESPONSE LIKE '%<RetCde>0</RetCde>%' THEN
               PDATA_TRANSFER_STATUS     :=     'Y';
          ELSE
               BEGIN
SELECT message
                              INTO vl_std_returnCode
                              FROM SMT_MESSAGES
                              WHERE MESSAGE_CODE='SPGANTIDTS';
EXCEPTION
WHEN NO_DATA_FOUND THEN
     vl_std_returnCode := '-12545,-29273,-1,401,';
WHEN OTHERS THEN
                    vl_std_returnCode := '-12545,-29273,-1,401,';
END;
               --In case there was an error do not update Data Transfer Status
               IF PORACLE_ERROR <> NULL AND INSTR(vl_std_returnCode, PORACLE_ERROR || ',', 1, 1) <> 0 THEN
                         PDATA_TRANSFER_STATUS:=PDATA_TRANSFER_STATUS;
               ELSE
                    vl_RetCode := SUBSTR(P_RESPONSE, INSTR(P_RESPONSE,'<RetCde>', 1, 1),
                    INSTR(P_RESPONSE,'</RetCde>',1,1)+9 - INSTR(P_RESPONSE,'<RetCde>', 1, 1));
                    BEGIN
                         SELECT VALUE
                              INTO vl_std_returnCode
                              FROM SMT_ORACLE_PARAMETERS
                              WHERE PARAMETER_CODE='SPGRCS'
                              AND HOST_ID = ( SELECT HOST_ID
                                   FROM SMART_HOSTS A
                                   WHERE EXISTS ( SELECT 1
                                                       FROM DB_PARAMETERS B
                                                       WHERE A.HOSTNAME = B.HOSTNAME
                                                       AND A.DATABASE_ID = B.DATABASE_ID));
               EXCEPTION
                    WHEN NO_DATA_FOUND THEN
                         vl_std_returnCode := '<RetCde>4244</RetCde><RetCde>4245</RetCde><RetCde>4246</RetCde>';
                    WHEN OTHERS THEN
                         vl_std_returnCode := '<RetCde>4244</RetCde><RetCde>4245</RetCde><RetCde>4246</RetCde>';
                    END;
                    IF INSTR(vl_std_returnCode, vl_RetCode, 1, 1) <> 0 THEN
                         --needs not to re attempted.
                         PDATA_TRANSFER_STATUS:='X';
                    ELSE
                         --In case we did'nt got SUCCESSFUL response FROM SPG THEN UPDATE the Data Transfer Status so that the failed requests can be picked up BY the NEXT batch job RUN
                         IF PDATA_TRANSFER_STATUS='N' THEN
                              --initially if data transfer status was N then update it now to F
                              PDATA_TRANSFER_STATUS     :=     'F';
                         ELSIF PDATA_TRANSFER_STATUS='F' THEN
                              --initially if data transfer status was N then update it now to S
                              PDATA_TRANSFER_STATUS     :=     'S';
                         END IF;
                    END IF;
               END IF;
          END IF;
          --Now Update all the modified Values
     UPDATE SPG_INTERFACE_TABLE
               SET     response          =     P_RESPONSE,
               data_transfer_status     =     PDATA_TRANSFER_STATUS,
               oracle_error               =     PORACLE_ERROR,
               oracle_error_message     =     PORACLE_ERROR_MESSAGE,
               response_time               =     PRESPONSE_TIME
               WHERE transaction_id     =     PTRANSACTION_ID;
          COMMIT;
END IF;
EXCEPTION
     WHEN OTHERS THEN
     --Handling the unhandled exception
     PORACLE_ERROR               :=     SQLCODE;
     PORACLE_ERROR_MESSAGE     :=     SQLERRM;
     P_RESPONSE                    :=     'ORACLE_ERROR: '|| PORACLE_ERROR_MESSAGE;
     PRESPONSE_TIME               :=     (DBMS_UTILITY.GET_TIME - v_start_time)/100;
     SELECT data_transfer_status INTO PDATA_TRANSFER_STATUS
     FROM SPG_INTERFACE_TABLE
     WHERE transaction_id=PTRANSACTION_ID;
     --New functionality to update the oracle error and oracle error message and not the Data Transfer Status
BEGIN
SELECT message
INTO vl_std_returnCode
FROM SMT_MESSAGES
WHERE MESSAGE_CODE='SPGANTIDTS';
EXCEPTION
WHEN NO_DATA_FOUND THEN
vl_std_returnCode := '-12545,-29273,-1,';
WHEN OTHERS THEN
vl_std_returnCode := '-12545,-29273,-1,';
END;
     vl_RetCode     :=     PORACLE_ERROR || ',';
IF INSTR(vl_std_returnCode, vl_RetCode, 1, 1) <> 0 THEN
--If the error is found in above maintained standing data do not change the Data Transfer Status
               pdata_transfer_status:=pdata_transfer_status;
ELSE
          IF pdata_transfer_status='N' THEN
                         PDATA_TRANSFER_STATUS     :=     'F';
                         DBMS_OUTPUT.PUT_LINE('DUE TO ERROR DATA COULDN''T GET TRANSFERED TO SPG FOR TRANSACTION'||' '||PTRANSACTION_ID);
                         DBMS_OUTPUT.PUT_LINE(SQLERRM);
          ELSIF pdata_transfer_status='F' THEN
                         PDATA_TRANSFER_STATUS     :=     'S';
                         DBMS_OUTPUT.PUT_LINE('DUE TO ERROR DATA COULDN''T GET TRANSFERED TO SPG FOR TRANSACTION'||' '||PTRANSACTION_ID);
                         DBMS_OUTPUT.PUT_LINE(SQLERRM);
ELSE
                         DBMS_OUTPUT.PUT_LINE('Failure WHEN sending data TO Error LOG. Data Transfer Status IS ' || PDATA_TRANSFER_STATUS || '. TRANSACTION ID '|| PTRANSACTION_ID);
          END IF;
END IF;
          --Now update all the information gathered above to the table
     UPDATE SPG_INTERFACE_TABLE
          SET     response          =     P_RESPONSE,
          data_transfer_status     =     PDATA_TRANSFER_STATUS,
          oracle_error               =     PORACLE_ERROR,
          oracle_error_message     =     PORACLE_ERROR_MESSAGE,
          response_time               =     PRESPONSE_TIME
          WHERE transaction_id     =     PTRANSACTION_ID;
          COMMIT;
END;
/

I have fixed the problem by own.
Seems there are some while space in the endpoint url.
Fix
http_req:= utl_http.begin_request
trim(l_endpoint_url)
,'POST'
,'HTTP/1.1'
It works...
Regards
BS

Phone is locked, too many passcode attempts. When I try to restore it won't proceed until i enter the passcode which the phone won't let me. I'm stuck. Help

My iphone 4 is locked because my son tried to enter the wrong passcode too many times. The solution on apple support says to restore it. But when I try to restore after about 10 minutes of software update it comes up with a message that it cannot continue until you enter the passcode on the phone. But the phone is locked and you cannot enter the passcode. I'm stuck. Help!?

You can still bypass this but deleting all of the contents of your iPhone, but of you previously backed up from iCloud or iTunes you can recover te files as it used to be,
You have to download a copy of iOS software you wish to recover to, you can get from google by typing it, iOS 5.1.1 iPhone 4 etc and find links, once downloaded. it should be IPSW file,
Turn your iPhone into "DFU" mode by holding sleep/wake button and home button at the same time, you can get tutorials from google or YouTube.
once done connect to iTunes, note this is the important step, before attempting to recover you should hold "shift-key" at the same time click check for updates or recover, from if it doesn't detect the file here's a link on how to do it, but this link is iOS 4.3 the difference is you will use iOS 5 or later. http://techie-buzz.com/how-to/how-to-update-ios-4-3-itunes-manually.html
after updating or restoring,
Congrats you bypassed your password and now restore your back up from itunes.

I get too many ASC emails ... tried Frank Caggiano's solution but problem still unsolved ... even have all my email preferences set to NO ... any other suggestion? ... how do I get out of ASC?

i get too many ASC emails ... tried Frank Caggiano's solution ... even have all my email preferences set to NO .... but problem still unsolved....any suggestion? by the way, how do i unlist myself from ASC?

You cannot unlist yourself from the ASC. Only a host can do that and there has to be a very good reason for doing so, like a privacy concern or issue, something like that. If you do not want to participate in the community, just quit posting.
Did you also check the box at the top of the post that you participated in and check Stop Email Notifications? It is in the Actions Box in the upper right corner of each page on the website. You have to go back to the post that you were in and select that as well.
Do you see the Actions Box in the upper right corner of this screenshot?

Why am I facing so many problem after upgrading to ios7, my phone hangs/stuck many times, applications just stop working and close themselves, battery drainage,Facebook and all applications don't work properly. What should I do? They punished me for upgra

I'm using iPhone 5
Why am I facing so many problem after upgrading to ios7, my phone hangs/stuck many times, applications just stop working and close themselves, battery drainage,Facebook and all applications don't work properly. What should I do? They punished me for upgrading to ios7. I now hate apple and I'm thing of getting samsung.

Basic troubleshooting
Reset
Restore with backup
Restore as new ( better )

Too Many Authentication Required Dialogs

Hi,
I'm using Java 1.6.0_u10, at a client site, behind a Microsoft Proxy (Poxy?) Firewall.
when I try any Applets, or Java Web Start Apps, I get way too many "Authentication Required" Dialogs.
How many is too many? well for me 1, really, but I'm giving up after typing my username/password
- and clicking the "save this password in your password list" - (not sure what that's supposed to do,
if not save me from these dialogs) - for the *+6th+ time*. It seems to be once for every resource accessed, even though
they all come from the same domain - or they should.
In the Java Control Panel, I have tried Manual Proxy Settings, with the same settings from Firefox, System settings and Browser settings.
I'm getting a bit fed up.
Question: Does anyone have trouble free experience of Java Web Start (and plug-in) apps/applets behind an authenticating proxy Firewall?
If so, what's your secret?
After 12 years of Java development, I'm not exactly a newbie. I haven't noticed any of this stuff happening with Flash..and Firefox seems to cope. (although Acrobat reader doesn't manage to update itself, and Netbeans 6.5 is repeated getting me locked out of Windows, but that's another story)
I know the firewall is a nuisance, but if Sun really wants to catch up in the RIA market, it just has to... just work.
Rgds, and thanks for reading, rant over,
Matthew.
Edited by: MatthewHarrison on Dec 1, 2008 5:22 AM

That's really odd.
I'm behind a NTLM authenticating MS Proxy server at work and I don't have an issue with Applets or JNLP.
I'm on Java 1.6.11
There a definitely issues with other software, for instance neither Apple's Safari or Google Chrome (both webkit) will work through the proxy server.
But Java does.

Too many dialogs get stuck on CPIC stopped,SAP hangs intermittently on prod

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