Tools of the Trade: slight OT

I need to get my hands on a (virtually microscopic) phillips head screwdriver to get the rear panel open to upgrade RAM. Any recommendations on the best tool kit for the job? (The screws are also in VERY tight!)
thanks

Apple recommend a #0 Phillips screwdriver, but I've successfully used a flat head screwdriver from an eyeglasses maintenance kit in the past.
My RAM door was easy enough to take off, but I remember being unable to take a couple of the screws out of a friend's 15" PowerBook. It got to the point where we were afraid that we'd mash the screw heads. He ended up taking it to an Apple service guy to open it.

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Dodge Tool - Whitening the Background

I'm using Photoshop Elements 10 -dodge tool to whiten the background of my product pictures. I highlight the background all white, and upload the pic to my website. The next day some spots in the background goes back to gray. Why is this and how can I avoid it? Thanks.
Here is a sample picture with the same problem: http://chakarr-jewelry.com/silver-luxe/tree-of-life-quartz-earrings

As a preliminary step for this picture, go to Enhance menu>Adjust lighting>Brightness/contrast, and boost the contrast slightly.
Duplicate the background layer, shut off the visibilityof the background layer by clicking on the eye icon in the layers palette, work on background copy layer
Access the Magic wand tool from the toolbox, and on the tool's option bar, set the tolerance to 20 (you may have to experiment with this number), check "Contiguous". Click on an area of the background, and hit delete on the keyboard. You will see a checkerboard pattern, denoting transparency. Click on other areas to delete the background. When I finished there remained a small background area in the 6 o'clock position, and I got rid of it with the Eraser tool.
Place a blank layer between the background and the background copy layers, and fill this with white (Edit>fill layer>Contents:white)
You should have 3 layers: Background, the white layer, layer with jewelry at top)

How do I upload Adobe Reader 9, Adobe Acrobat XI Pro, and other tools with the Pro onto my new computer?

     Since I am already a customer of Adobe, I need to know how to upload Adobe Reader 9, Adobe Acrobat XI Pro, and the other tools that go with both programs onto my new Windows 7 HP computer without having to fill out a new customer form or without having to pay for another Adobe membership as a new member? I need to know what to do step-by-step so that I can upload my Adobe reader 9, Adobe Acrobat XI Pro, and the other tools for the Reader and the Acrobat XI Pro.
     You may send the step-by-step instructions to my e-mail address of [email address removed by host].
     Thank you!
Dean W. Ballew

I have been trying to start my subscription again for my Acrobat XI Pro and for the annual subscription of the PDF Export for Word and Excel. The PDF Export expired according to my subscription list, but, I think that I had cancelled my Acrobat XI Pro of $ 29.99 monthly, so, I am wanting to presubscribe for it again, but, when I try to put my Code in for my Debit Card, it will not register with your company.
So, I do not know what to do to get it back again with my monthly and annually subscription payments for PDF Export and for Acrobat XI Pro. I have already downloaded the Adobe Reader XI onto my computer so I am set for that product. I just do not know what to do about the PDF Export and the Acrobat XI Pro to be able to get them started once again.
Dean W. Ballew

Using the rotate tool and hand tool at the same time in CS6

When using the rotate tool, you used to be able to use the hand tool even when the Rotate dialogue box was up. Is there a way to get that back?
I make Mandalas (http://www.behance.net/gallery/Mandala/2700497) and work from the center out. This poster is 18"x24" so once I start to get to the outer edge, I'm zoomed into the center at 6400% so I can get my crosshairs as precise as I can, then enter a number (45 degrees, 20 degrees, etc.). Clicking Preview helps, but if you're zoomed in and the object is out of view, you have to guess where it's going. In CS5, you could press down the space bar and use the Hand Tool even while the dialog box was up. Is there a fix for this? (Sorry if this doesn't make sense...it's kind of hard to explain over a forum.)

TBamber wrote:
When using the rotate tool, you used to be able to use the hand tool even when the Rotate dialogue box was up. ....
CS5 on Windows 7.
I can use the hand tool while pressing the Space bar while another tool including the Rotate tool is current. But I can not use the Hand tool in anyway if I'm in the process of using the Rotate tool by holding down the mouse button or dragging with it.
While the Rotate dialog is displayed I can not do anything outside of it in any way.
I can use the scroll wheel on the mouse to scroll the view up or down vertically while using any of the tools including the Rotate tool but not when a tool dialog is open.
I'm curious if others experience different behavior on a Windows system .

Can you use the trade in service if my phone has been opened by 3rd party ?

hi , basically my phone has been water damaged , charges only on a docking station, apple allowed me to trade in this phone , but i left to think about it, basically a local shop offered to try and fix my phone which was unsuccessful, will apple still allow me to trade in phone ? i dont see anything on the trade in t&c about this

Will they check again inside ? I already have been in and they looked and found the problem and said they have recorded the fault in my account and if i decide i do want a trade in to call in and they will allow this.
I had thought maybe cause thy already know the fault and im not gtting it off warrenty they would still allow a trade in

Is there a way to create an action or keyboard shortcut to set Crop tool to the front window size?

Is there any way to create an action or keyboard shortcut to set the Crop tool to the front window size in Photoshop CS6?
I find that I use that several times a day. I got used to it being the top choice in the Crop tool presets menu.
Thanks.

It depends on whether you have the cloud version or perpetual license version.
For the cloud version press I (eye)
For the perpectual version press F

How do I find tools in the bar?

I cannot see where I can find and use Tools in the bar of the homesite.

Starting in Firefox 4, the menu bar has been replaced by the [[How do I get the Firefox Button?|orange Firefox Button]] in the top left corner. If you are not a fan of this new button, you can go [https://support.mozilla.com/en-US/kb/how-do-i-get-firefox-button?s=firefox+button&as=s#w_ive-tried-it-and-i-want-to-go-back back]. If you are trying to change the home page, see [[How to set the home page]].

I am using Lightroom 5 and am hapy about it, but recently I hav encountered a problem when trying to edit an image in another program, i.e. Elements. I used the clone tool, saved the result and went back to Lightroom to open the image there. I did find a

I am using Lightroom 5 and am hapy about it, but recently I hav encountered a problem when trying to edit an image in another program, i.e. Elements. I used the clone tool, saved the result and went back to Lightroom to open the image there. I did find a second copy, but this is identic with the one I already had in Lightroom, and I can see noe result of the clone process.

At the moment I would say it is uncertain whether Acrobat is completely ignoring the change, or whether the changes you are making aren't affecting the ink density. I have a suggestion for a test you could make to see which is the case.
When editing in Photoshop just add a box or mark on the image, for your tests.
- If this box does not appear in Acrobat, you know Acrobat is not seeing the edit
- If this box does appear in Acrobat, you know the problem is that your tool for changing ink densities is not taking effect.

Is Verizon going to end up with a Class Action Lawsuit regarding the Trade-In Scam?

I notice I'm not the first to report this issue. In fact, after reading the horror stories in the community, I'm questioning if going with Verizon Wireless and/or using their online trade-in program was the right thing to do. I see so many other people experiencing the same nightmare, I figure it's just a matter of time until there's a Class Action Lawsuit against them regarding their Trade-in Scam of 2014.
I was lured to Verizon by their promotion of receiving $200 for my iPhone 4s. I pre-ordered my iPhone 6 online on 9/12. Following the check-out, I was given the option to complete the online trade-in program. My iPhone 4s was in perfect condition as it was kept in a LifeProof case since day 1. Being in that condition made it eligible for the full $200 trade-in value.
My iPhone 6 arrived on time. I transferred my data from the iPhone 4s to the iPhone 6. Then ensured the 'find my phone' feature was turned off, all passwords unlocked and factory reset completed. Then I fully charged the phone and turned it off prior to packing into the provided trade-in program materials/envelope.
I was a little concerned about the trade-in program materials/envelope. The envelope itself was nothing more than a padded envelope. It was a pre-printed business reply envelope. No tracking number other than a bar code with my submission id on it and then stamped with the word PROMO. I was hesitant to drop it in a mailbox so I took it right into my local post office. That was on 9/23.
I started checking the trade-in status a week later but the status was 'Not Received'. Another week later, same thing. Finally, I reached out to the trade-in program via email on 10/11. I received a 'canned' response back on 10/16 that I should wait 4-6 weeks for my gift card. That time period includes a 2-3 for inspection and processing from the date of receipt at the warehouse.
On 10/25, I reached out again to the trade in program via email. On 10/26, I received the very same response... word for word. I reached out again on 11/7 and they didn't even reply. I tried calling but got no where by phone. They claim they'll escalate the issue but I never hear back.
I really feel scammed out of $200 by using this online trade-in program. The guideline stipulated that I must use the supplied packing materials and envelope or the promotion amount would not be guaranteed; however, without tracking there is no way to know where the phone is.
Come on Verizon... you lured me in, now do the right thing and send me the $200 gift card I was promised.

I've gone through the same process as you've described with a different twist. They advised me that the screen on
my phone was cracked. They are sending me $36 instead of the Appraised Value of $200. I'm not an Attorney
but I would bet it would be an easy win over Verizon in a Class Action, because this whole process smells
bad. There must be tens of thousands of people getting ripped off and they're not all liars, which is what Verizon would have a judge believe. Contract or no contract, most states prohibit Agreements that would negate consumer protection
from fraudulent business practices.
Verizon may play hardball with it's disenchanted customers and there isn't much you can do as an individual.
This just happened with me on one phone and I'm waiting for news of a second phone that I sent at the same time.
In the meantime I will visit the Verizon Store and talk to the salesperson who sold me the two new iPhone 6's
and see what he can do. I will also contact my local Better Business Bureau office for their advice. If there's no satisfaction, I will keep the phones, stop paying my bill and get a new carrier. They can take me to court, but I will be there first in@ Small Claims Court. I'm retired so I have time to do this stuff, but most people can't, so the best bet is still a
good Lawyer with a Class Action Suit and lots of negative publicity in the papers and the internet.

How do you get the trade in code for the $100 gift card?

On January 28, I activated a Samsung S4 that I had mail ordered from Verizon Wireless. I went to the online chat service to find out about the $100 trade in for my functioning Moto Bionic, and after some back and forth, was told that they could not help me and I had to call customer support.
I generally prefer not to call because of the waiting time, but on several of my calls on this I have actually gotten through fairly quickly (i.e. under five minutes of wait). So, on the first call, I was told to fill out the form on the trade in page using the code "Smart100" where required the online form. The "Smart100" code did not work (and I tried various permutations, including initial cap, initial non-cap, space, no space, underscore_connect, all with no success).
I called back to inquire why "Smart100" did not work, and after the CSR explained case sensitivity to me (and I explained all the permutations that I had already run through before calling back), we agreed that Smart100 was just not going to work. She then went to find further information. She returned to the line to advise me that, indeed, Smart100 would not work, but that Verizon would send my phone a text of the code to enter on the trade in page within five calendar days of activation of the new phone.
I called on the sixth day, and I spoke to another CSR. She told me that the five calendar days was inaccurate, and the code would arrive on my phone within five business days.
I waited until COB on the fifth business day , and called again. However, the CSR (accurately) pointed out out that it was not yet midnight, and the code would surely arrive that evening.
Unfortunately, I still (some 2 1/2 weeks after activation) do not have the code. I have decided to try a different approach, to wit, a posting here.
Suggestions?

For whatever it's worth, I received an email back in the same day from the "Wireless Device Recycling Team" with a code that went through. I am not sure who the Recycling Team is, but this was a very positive experience after the frustrations of talking and chatting with CSR's who, while trying hard, were not well informed about this particular issue, so hats off to the Recycling Team.

How do I change the size of the tools and the text for the menus in Photoshop? I need a magnifying glass in order to make out what they are.

How do I change the size of the tools and the text for the menus in Photoshop? I need a magnifying glass in order to make out what they are.

Okay, I've figured it out, so I'm going to answer my own question in hopes that it may help anyone else that would like to actually be able to see what they're doing when using Photoshop CC 2014 on a high resolution screen.
1. Open Photoshop.
2. Select Preferences from the Edit Menu, then select General.
3. Change the HUD Color Picker to Hue Strip (Medium).
4. Select Interface from the Preferences menu on the left side of the dialog box.
5. Change the UI Font Size to Large in the Text area of the Preferences dialog box.
6. Select Experimental Features from the Preferences menu on the left side of the dialog box.
7. Select Scale UI 200% for high-density displays (Windows only).
8. Click on OK, then Exit/Quit Photoshop.
9. Open Photoshop and everything should be readable.

XI Debugging tool in the Configuration -Integration Builder

Hello to XI Experts,
I an testing the XI Debugging tool in the Configuration -Integration Builder
Menu Path is : Tool->Test Configuration.
It is simple Idoc to Flat File Mapping and it gets executed .
However when I test it using the Test Configuration I am getting following error below.
Internal Error
HTTP connection to ABAP Runtime failed. Error: 403 Forbidden URL: http://dellsaperp:8050/sap/xi/simulation?sap-client=100 User: XIDIRUSER
There is no problem with mapping as it is getting executed .I am unable to make the Test Configuration work. Do we need to do any configuration to make this transaction work? Any clue?
Regards,
Prashanta Ghosh

Hi Prashanta -
In TC SICF, make sure the simulation service is activated. Path should be default_host/sap/xi/simulation. If not, right-click on simulation and activate service.
Regards,
Jin

Photoshop cs6 error "could not use the type tool because the target channel is hidden. happens when im typing in photoshop, go to another layer and then come back. can't alter text at that point

photoshop cs6 error "could not use the type tool because the target channel is hidden. happens when im typing in photoshop, go to another layer and then come back. can't alter text at that point. i really need to get thsi figured out. thank you.

You may have answered my question. I AM using the 64bit version of Illustrator CS6. I had no idea there were bugs in it that affected paths copied and pasted from Illustrator to Photoshop.
A bit more about what I'm trying to accomplish... I'm trying to follow Deke's tutorial (http://www.deke.com/content/dekes-techniques-018-creating-a-3d-pie-chart) which is already difficult since so much has changed between CS5.5 and 6, but then on top of that, I keep getting errors!
So I created the pie chart exactly as he shows and copied and pasted into Photoshop exactly as he does. Before submitting this post, though, I tried drawing just two very simple triangle shapes, copying them both and pasting them into Photoshop as a shape layer. The shapes weren't overlapping, but they were a part of the same shape layer just like the pie chart tutorial.
Thanks for your help. If there is anything else I should try before just giving up because of the 64bit bugs, please let me know.

I am unable to clear recent h istory in the Tools. The option is not accessible.

The clear recent history option under Tools on the menu is not active. i cannot click on that option. It is in a gray faded font and i am unable to use it

* Make sure that you not run Firefox in (permanent) [[Private Browsing]] mode
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
* Uncheck: [ ] "Automatically start Firefox in a private browsing session"

Photoshop Elements 6: Could not use type tool because the file could not be found

Using Adobe Photoshop Elements 6.0 well for a while.
Tried to use the Type Tool to overlay text and obtained this error:
Could not use the type tool because the file could not be found
After research, I reset all tools, tried to repair (failed: insert disc one), and then removed/re-installed. Still have the same problem.
Are the system fonts corrupt or is an Adobe .ini file suspect?
Other reports have suggested using a 3rd-party font manager to inspect/disable fonts.
First wanted to post this error here for feedback/recommendations
Any suggestion on how to recover the Type Tool functionality?
Eric Edberg
Adobe Photoshop Elements Repair Workaround
When trying to repair the well-known: insert disc one, error occurred. Was able to successfully repair the installation by dragging the entire Adobe Photoshop Elements directory from the original CD-ROM onto a hard drive and executing locally. Seems it does not like repairing over the CD-ROM but it works correctly if the install source is on disc...

John,
Yesterday, I decided to completely remove all Adobe products: PSE 6, Premiere 4, Reader, ActiveX plugins & legacy/old uninstalled product directories that Adobe has left turd-lets around including old Acrobat 3/6 directories. Used A/D Software to remove all adobe products and then followed your instructions AND the instructions on Adobe's support web site to manually remove these products.
It boiled down to manually removing the entire Adobe directory in Progam Files, "saving" the entire Adobe directory structure in each users (3) Document and Settings in the Application Data and Local Settings (as instructed by you and Adobe) and rebooting.
I also saved the local All Users "configuration" database/cache that contained the Tag and other information to make sure the system was clean
This included following the manual Regit instructions to remove legacy Adobe registry hives. I deleted all keys for all Adobe product trees that I could locate (following instructions from Adobe).
Reboot
Scheduled a CHCKDSK on all drives and rebooted
Dragged my complete image library to an archive location and deleted them on the C: drive
Did a complete system Defrag
Re-installed Adobe and alas still have the same problem with the Type Tool....
The only thing I did not do was selectively remove the "fonts" because various instructions seemed to indicate many are "required" by the windows or other applications and I was not really sure how to identify which ones were safe to remove w/o affecting the core system.. I'll have to re-read these instructions next.
Microsoft has a "Font Validator" tool, but that only checks 1 font at a time and you have to read the "results". May look for other tools.
Will be able to check the font structure this weekend since it will take some research before I'm comfortable just removing fonts in trial/error mode. I'll need to make a backup image of my computer before I start this (just in case).
Thanks for follow-ups too!
Eric Edberg

Tools of the Trade: slight OT

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