Touch apps in uk

So as I understand it the touch apps shown in adobe tv videos are not part of the Creative Cloud membership in the UK unless you purchase the Photoshop and Ideas ones?
I thought there were much more than that on offer.
ian

Yes, no touch apps are directly connected to the Creative Cloud membership.
They can only interact with the Creative Cloud.
There used to be an offer before concerning one free month if you bought several of them
but it's no longer available if that's what you mean.
Thanks,
Ignacio

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Adobe Touch App Plug-in for Photoshop CS6

I need to carry on working on a file from my iPad 3rd Genration inside Photoshop CS6, however it seems a Plug-in is required and the only one I can find is for CS5. Does anybody know if this is currently available
Forgot to mention CS6 is on the MacBook Pro OS X 10.7.4
Thanks

You can download the CS6 touch plugin form the main Creative Cloud installer page: https://creative.adobe.com/apps. See the screenshot:
This will invoke the Adobe Application Manager where you can select to install the Touch App Plugins:
Also check out the following video: http://tv.adobe.com/watch/learn-creative-cloud-/opening-touch-app-files-in-desktop-apps-/ which covers the process in a video tutorial.

Adobe Touch Apps won't send to/open in Desktop Apps

Summary:
When I create anything is any of the Adobe Touch Apps (Draw, Line, Comp, Sketch) and then click the "send to Photoshop", "send to Illustrator", or "send to InDesign" (depending on the app/program) the app will say that it has sent but then nothing opens in the desktop programs. That being said, all of the Library apps work perfect and sync as they should (such as Color and Shape)
What I'm Working With:
I have the most updated versions of all the touch apps, the updated version of my Mac OS, and I'm on the monthly subscription of the most updated versions of Creative Cloud.
What I've Tried:
uninstalled and reinstalled all software and apps
rebooted the computer and iPad (both hard and soft)
contacted Adobe Chat
contacted Mac Support Chat
What's we (Adobe/Mac) have concluded:
If I'm logged into this computer with my default admin account the apps will NOT send/sync. If I log into this computer with a different admin account it will send/sync perfectly and all files that were sent will all start opening in the appropriate program.
When I contacted Adobe and they took control of my computer, they said that this was a Mac profile issue and to contact Mac.
When I contacted Mac and they took control of my computer, they said that this is not a profile issue and that there is something wrong with the Adobe programs. They recommended that I contact Adobe to see which "plist" files I can delete in order to have them rebuild upon reboot. I have not been able to get home from work in time to get back onto the chat session with Adobe since.
Adobe/Mac Suggested "workaround":
log out of my default account and log into my other admin account on this computer when ever I want to work with the Adobe Touch Apps.
Suggestions?

Hey there Jose!
Here's the default admin account (2 photos). The files will NOT send to this account.
Here's the temp admin account that Adobe created when I was on tech support chat (2 photos). The files WILL send to this account.

Get any CS6 tool or Adobe Touch App†, plus two new HTML5 apps, and create anything you can imagine

Hi,
in the Offer it says: "Get any CS6 tool or Adobe Touch App†, plus two new HTML5 apps, and create anything you can imagine".
Does this mean, and I'll call it the MSDN answer, "Get any or all of our applications ?"
or is the TOOTHPASTE answer: "you get ONE (and only one) of our applications, plus two free HTML5 applications?
I would like to get the latest Photoshop Extended and After Effects; the first year offer price for exsting customers makes it a very atractive way of doing this; maybe :-)
thanARK

Hi, WaccaWacca,
It means "any or all" if you upgrade your current Creative Suite to the full Creative Cloud subscription, you would get to download and install all the products in Creative Suite, Touch apps and several services including TypeKit and Business Catalyst. Go here for specifics on the special upgrade.
Kirsti
Community Help & Learning team

How do I get credit for Adobe Touch App purchases?

I purchased two Adobe Touch Apps a few months ago: Photoshop Touch and Ideas. Today I subscribed to Adobe Creative Could and saw that I can get a month free by purchasing three Touch Apps. So, I purchased a third Touch App today, Proto.
Okay. Now, how do I get credit for these purchases so that I can receive my one free month of Creative Cloud as advertised?

Qualifying Touch Apps:
Photoshop Touch - ios
Adobe Ideas        - ios
Adobe Collage      - ios
Adobe Proto        - ios
The process of activation would happen automatically when you login in the third touch app.
And you will get notification of extension via email in next 60 days.
Thanks
Mandhir

Working with Adobe Touch Apps and Creative Cloud | Learn Creative Cloud | Adobe TV

Access your files stored in Creative cloud from the Adobe Touch App on your tablet. Learn how to download the file, edit it and upload back to Creative Cloud for further refinement in Adobe desktop applications.
http://adobe.ly/LAfIbz

It would have been nice to have a video on how to install the Touch Apps to your mobile device before just jumping to the Mobile Device and...."now I open the Touch App on my iPad." huh?

Find iPod Touch App - Problem Setting up MobileMe

Hi,
I'm trying to set up the Find iPod Touch App. Unfortunately, not sure what "generation" this particular one is (is there an easy way to find out?)
I am following the instructions at http://www.apple.com/ipodtouch/find-my-ipodtouch-setup/, and have OS v4.2.1 installed.
Following these instructions, I try to set up a MobileMe account, but when entering my apple id and password, receive a message saying:
"Device Not Supported". This iPod Touch is not qualified for free Mobile Me service.
Not sure where to go from here - is there something else I need to upload?
Thanks.

From the 1st step in the above link:
Make sure your iPod touch is running iOS 4.2 or later. If you’re creating a free account for the first time, you need a fourth-generation iPod touch.
It sounds like you don't have a 4G iPod Touch. Use this article to help you determine what generation iPod Touch you have.
http://support.apple.com/kb/ht1353
B-rock

Is registration required for the touch apps?

hey i have a quick question. how do you resgister any of the adobe touch apps? like proto, ideas, photo shop touch revel, readert. like how and wheres the searial number or is there none? i am guessing the ipad apps are differnt form the desktop apps. the reason i am asking is because a teacher and were trying to down load a adobe proto project file off of my adobe creative cloud accont, which is the free accounst, get started. anyhow. we were not able to load the file into the teachers adobe dreamweaver softwhare. even with the extension. so the teacher was saying that i need to resgister the touch apps and mobile apps so i can get the updates i need that will alow me to do what i need to do.

thank you. um. i was able to email the proto file to myself in gmail. and for a reason. i followed what you said. i downloaded the file. and it opend up the zip file. as a folder. and in there was the css rules, and index. html file. so what i am saying is it worked. also i am able to open it in dreamweaver cs4. but heres the thing i noticed. it shows the file when openend in dreamweaver cs4 as a normal desktop doucument. why is that? but when prewviewed on the internt it shows up as mobile tablet doucment.. its interesting. um. i only had basic web design class for my photography associate degree program. but the reason i know about html is because i keep asking questions. and then start over and over again on a web layout. so after a while. i just got use to the knowledge. so let me get this straight. html is html. and it can be open and edited on any web design program that supports html file reading. even including an older adobe dreamweraver program like cs4? the proto update i have for the ipad is 1.5.
other than that .thanks so much. adobe products is the best softwhare out there. keep it up... cant wait to use the future products.

2ng gen ipod touch, Apps NEVER work after sync, please help a noob

2ng gen ipod touch, Apps NEVER work after sync.
am i missing something? i basically have to lose all my apps in order to add tunes.
its doing my head in, Help pweeeessee..

Hi
Try to reset your iPod and then deauthorize and reauthorize your computer, then sync the iPod again.
To reset the iPod touch just hold the Home and Sleep/Wake buttons until you see an Apple logo appear.
You can deauthorize the computer from the iTunes Store menu.
This article: http://support.apple.com/kb/TS1702 provides more general troubleshooting tips for applications purchased from the App store.
-Jason

How can I eliminate an I-Pod Touch app?

How can I eliminate an I-Pod Touch app? I want to eliminate a few but don't want to "restore" and lose all of them. Is there any way to trash apps one at a time?

Go into itunes and delete the app then sync.
Or if you just want it off of the iphone and not out of itunes, then uncheck the app in the applications tab in itunes.
Or hold down an icon until they all "wiggle" then hit the 'x" in the corner. The app will come back when you sync unless you delete it from itunes or deselect it under applications tab.
http://manuals.info.apple.com/enUS/iPod_touch_3.0_UserGuide.pdf

My photoshop touch app doesn't respond to my touch

My photoshop touch app doesn't respond to the touch screen

Tablet make/model? Android or iOS version?
Can you back out of/close PS Touch at all?

[ANSWERED] Where can I download the "Touch App Plugin" for Photoshop CS 5.5 for Photoshop Touch?

Just need the link to download this plugin. All of the links I searched for redirect to https://creative.adobe.com/products.
UPDATE: Here's the answer! You must download and install the "Creative Cloud" application with your existing Adobe ID. There you will find all of the "Try" buttons for the new CC applications, but also an actual "Install" button for the "Touch App Plugin" application!

You can try re-installing Reflow, the plugin gets automatically installed as long as Photoshop is already installed. You can also download it from this link:
http://adobe.com/go/reflowpsplugin
Scroll to the "How It Works" section and click the download it here link (the link changes based on your platform)
Hope that helps and thanks for using Reflow!
Chris

I can't sign into creative cloud in my PS Touch app on my Galaxy Note 3

when I try to sign in, I get the message "Adobe ID and Password do not match"
I have a Sprint Galaxy Note 3
But I sign into PS Touch on my tablet just fine
what could be the problem?

You should probably ask in the TOUCH APP area
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Still no email from Adobe about claiming free touch apps

Please see this thread:
http://forums.adobe.com/thread/1002613?start=0&tstart=0
As I'm not getting any answers there I thought I'd start one specifically for this.
It states that when you purchase the touch apps you will receive an email from Adobe within 60 days which will tell you how to claim your free month of CC (to pay for the apps) -- UK only. I understand that I'm only 30 days into the 60 BUT it does seem incredibly odd that it would take this long to send an email out.
Can I get a definitive answer from an Adobe employee please? Are these emails on their way? I feel a bit scammed at the moment.

Hi Steve,
I can personally ensure you get it if after waiting the 60 days you still haven't recieved it yet.
You would also want to ensure:
- You have the annual (yearly) Creative Cloud plan
- You log into the Creative Cloud website from within 3 of the Adobe Touch Apps from the tablet using your Adobe ID associated with your membership
If all this looks correct and you don't recieve an email after the 60 days, send me a private message and I'll ensure you get it.
-Dave

Download touch apps as a Creative Cloud member

What is the process of downloading the adobe touch apps as a Creative Cloud member without paying for them again in the app store?

Hi there!
The following is one creative's feeling on this rather niggling issue.
I am a Creative Cloud subscriber and an 'adobe creative suite'* customer for almost 20 years . * (in all its incarnations)
I'm from Australia where we have consistantly been charged hundreds of dollars more for each and every product, and each and every update untill just recently when our government bought Adobe to their knees over Creative Cloud Subscriptions and forced them to offer us Aussies the same deal that those of you in the US enjoy. (though the full software prices remain an absoloute rout.)
Here in Australia Adobe have a history of charging us a lot extra because they can and the matter at hand is just another example of the same greedy mindset.
Seeing that there have been 564 views on this subject I feel that there is a issue that needs to be addressed here apart from the false or misleading advertising of the Adobe touch apps and wether they are or are not a part of Creative Cloud.
I believe the real question that we are, or should be, asking ourselves is, WHY SHOULD Creative Cloud subscribers BE REQUIRED TO PAY FOR THESE TOUCH APPS when access to the total range of adobe professional level software is all included in the subscription.? For what reason (other than greed) would the little apps be set apart from the rest?
Apps which obviously from their conception were always meant....
a- to be an integral part of the adobe creative cloud workflow
b - and specifically developed to sync directly to our creative cloud accounts
c - to create files which are seamlessly accessed by multiple adobe creative cloud software products across both desktop and portable operating systems.
These apps are not new concepts sitting appart from Adobe's Creative Cloud suite of products.
These apps are the 'touch' or portable counterparts or support apps to the Creative cloud software products for which we pay our subscription.
They are another way , a portable adaptation, of doing the same work we have always done at our desks. (PS they have a long way to reach their potential ).
Bottom line.........They should be available free!
In my opinion the existing situation is just a VERY BAD CUSTOMER RELATIONS EXERCISE.
Any way you look at it it is annoying and upsetting your customers (especially those who are already paying dearly for your service), is just bad for business.
Adobe have already made Adobe Ideas free and they should simply bite the bullet and make photoshop touch etc free also, at least fro Creative cloud subscribers.
Reading the justifications in defence of charging us for these apps is just semantics at best and at worst just plain insulting our custom, our committment & our loyalty.
Afterall we are speaking about $10.49 AU for photoshop touch, and a couple of dollars each for the other supporting mini apps.
Come on Adobe get your act together, In times past we have paid thousands of dollars year after year, for update after update, but at least we owned the software at the end of the day.
Now you have asked us to trust in you by paying for access to use your software on a subscription basis ( heaven help anyone if for some reason we cant afford the payment one month, can you immagine? we can no longer open our files or do any work ) and in spite of this we are still following your lead and moving forward with you.
So I ask that you please dont reward our loyalty by starting to gouge us now with these silly attempts at just making an extra few bucks out of us. It's very sad and quite frankly it's the principal of the matter that bugs me.
All these areguments on behalf of Adobe, like the reply quoted below from David_B " from Adobe staff, in my opinion, only serve to frustrate.
Afterall, doing something just because you can, and because you have the right to, doesn't make it right and doesn't make it good for business.
I think in this day and age if you have no respect for your customers and if you dont show them that they are valued, sooner or later we will just start to walk the other way.
Free services like GIMP are not inferior alternatives, more likely just speed bumps that most of us chose to avoid right now but for how long?
I've read so much about great business practicess, about not only having great products but having great customer service and the rule seems to be that to retain your customers loyalty one should always give more than the customer expects. In this instance something just feels wrong, not a good result I think.
So I'm obviously passionate about this subject and I hope I've made my point, and for those who have been kind enough to read this far , thank you for your time : )
There is a saying " opinions are like ******, everyone has one!....... so what is the good of my rave if there is no FOLLOWUP ACTION?
If there is anyone out there who might know how we might get ourselves heard in a way that Adobe might take us seriously I'd love to hear some ideas.
Right now all I have is a bad taste in my mouth. >: P
I await to be shown that I am wrong about Adobe's attitude towards us.
Namaste
Sii
5.David__B,
16/07/2013 4:51 PM in reply to Hairy Tangerine
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I agree that the messaging could be clearer.
It does state that they are sold separately on the product page for Creative Cloud here"
But if you happened to miss this info before joining its confusing. We are in the process of improving the way they are labelled in the Download Center.
Sorry for the confusion

"iPod touch App Pack 4A93.ipa" will not sync to iPod after restore

Hi, new here.
I'm using Windows, and have a need to reformat & reinstall every six months or so (I install & uninstall a lot of software; I'm a tester by profession). Now, I do not restore my iPod touch quite as often as I reformat, but when it can't be helped, like this other day when iTunes suddenly won't recognize my iPod touch when I connect it. The first time it happened, I was able to contact Apple Support by phone and they kindly re-posted the January Software Upgrade to my account by default, and I was able to re-download it (I also sent an email, hence I was re-sent the file a second time after that, which I have also re-downloaded since). I realized I might run into the same problem in the future, (and I've been doing a lot of reading around these forums) so I backed up the "iPod touch App Pack 4A93.ipa" file.
Three months later (i.e., today) my iPod wonked out again, but I can't seem to re-sync the file I backed up to my freshly-restored, now-plain-vanilla, without the January Software Upgrade iPod touch. The steps I followed are as below:
(1) Copied the backed up file to "C:\Users\RonMarc\AppData\Roaming\Apple Computer\iTunes\Mobile Applications\iPod touch App Pack 4A93.ipa"
(2) Re-launched iTunes and made sure I'm logged in to iTunes with the account I used to purchase the upgrade
(3) Restored the iPod touch (it automatically downloaded 1.1.4 (at the time I purchased the upgrade, it was 1.1.3; I have also tried shift+Restore and browsed to a IPSW file of the 1.1.3 version)
(4) When prompted if I'd like to set up the iPod as a new iPod or if I wanted to restore a previously backed up copy, I opted to restore. I have also tried re-restoring it and doing it the other way, i.e., "set up as a new iPod"
(5) Ejected the iPod, reconnected it and Synced. Still, no January Software Upgrade.
I'd like to know if I missed out on any steps. Or if the "back up the IPA file" method works only under the Mac, as in here. The idea of
Thanks in advance. My apologies for the long post as I'd like to provide as much detail. -Ron Marc
Message was edited by: ronmarc

Fixed it after some more fiddling - restored iPod from the frist sync a few days back, and then tried again.

Touch apps in uk

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