Trace file analysis: High cpu timings for FETCH

Hi!
I am doing a 10046 trace file analysis for a performance problem we see on a customer site, but we can't reproduce the problem on our local reference test system.
Basically, the cpu timings for FETCH calls for a SELECT statement are ten times as high on the customer system. There are no WAIT events in the trace file (for this statement), only a high cpu timing for the FETCHES:
Customer instance:
FETCH #19:c=140625,e=140189,p=0,cr=3358,cu=0,mis=0,r=1,dep=1,og=1,tim=1500177409
Reference system;
FETCH #4:c=15625,e=7984,p=0,cr=2262,cu=0,mis=0,r=1,dep=1,og=1,tim=5624714062
I see that the number of consistant reads is 50% higher, but I don't see why this result in 10 times the CPU time and about 20 times the elapsed time. This is does not seem to be a general problem with all statements, so the general timings are comparable to our reference system. The problem seems to be this Select statement only which only joins two tables.
I had the idea that a long running transaction that didn't commit would lead to this problem, since Oracle would need to reconstruct blocks from undo, but there are no such transactions on the system.
With no WAIT events emitted, where does the time go?
Thanks for your help,
Marcus

MMarcus wrote:
Here is the execution plan for the query. It is the same on both systems, with slightly different total costs (8 or 10).
| Id  | Operation                      | Name                | Rows  | Bytes | Cost (%CPU)| Time     |                                                                                                                                                                                                      
|   0 | SELECT STATEMENT               |                     |     1 |    35 |    10  (10)| 00:00:01 |                                                                                                                                                                                                      
|   1 |  SORT ORDER BY                 |                     |     1 |    35 |    10  (10)| 00:00:01 |                                                                                                                                                                                                      
|*  2 |   FILTER                       |                     |       |       |            |          |                                                                                                                                                                                                      
|*  3 |    TABLE ACCESS BY INDEX ROWID | PLANHIERARCHIE      |     1 |    35 |     5   (0)| 00:00:01 |                                                                                                                                                                                                      
|*  4 |     INDEX RANGE SCAN           | PLANHIERARCHIEINDEX |    21 |       |     2   (0)| 00:00:01 |                                                                                                                                                                                                      
|   5 |    NESTED LOOPS                |                     |     1 |    39 |     4   (0)| 00:00:01 |                                                                                                                                                                                                      
|*  6 |     TABLE ACCESS BY INDEX ROWID| PLANSCHRITTFOLGE    |     1 |    21 |     3   (0)| 00:00:01 |                                                                                                                                                                                                      
|*  7 |      INDEX RANGE SCAN          | PLANSCHRITTFOLGEPK  |    11 |       |     2   (0)| 00:00:01 |                                                                                                                                                                                                      
|*  8 |     TABLE ACCESS BY INDEX ROWID| PLANHIERARCHIE      |     1 |    18 |     1   (0)| 00:00:01 |                                                                                                                                                                                                      
|*  9 |      INDEX UNIQUE SCAN         | PLANHIERARCHIEPK    |     1 |       |     0   (0)| 00:00:01 |                                                                                                                                                                                                      
You have omitted the predicate section from the execution plan - and [+*there may be important clues*+|http://jonathanlewis.wordpress.com/2008/12/03/predicate-problems/] in the predicate section.
In your case the problem may +(*for example*+) simply be the way in which the predicates apply to the PLANSCHRITTFOLGEPK index range scan.
Imagine you have 250 index entries per leaf block, and the predicates that apply to the index identify an index range scan that spans 25 entries in one system but 25000 entries (100 leaf blocks) in the other. It is possible that filter predicates against the index eliminate most of the index entries before you go to the table. The CPU used to examine (filter) large numbers of index leaf entries can be significant - and since that index range scan is part of a filter subquery it could many several time - escalating the CPU usage. A check of the access and filter predicates may give you some clue about whether you are seeing that type of problem.
Regards
Jonathan Lewis
http://jonathanlewis.wordpress.com
http://www.jlcomp.demon.co.uk
To post code, statspack/AWR report, execution plans or trace files, start and end the section with the tag {noformat}{noformat} (lowercase, curly brackets, no spaces) so that the text appears in fixed format.
"Science is more than a body of knowledge; it is a way of thinking"
Carl Sagan                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

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    DB      Name      DB Id           Instance      Inst num      Startup Time           Release RAC
    FCR           1304316316      fcrypp1      1                01-12ÔÂ-12 04:12      11.2.0.2.0 YES
    Host           Name Platform                     CPUs      Cores      Sockets Memory (GB)
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    Begin Snap: 40650           01-12ÔÂ-12 06:40:03      1203           5.8
    End Snap:      40669           01-12ÔÂ-12 09:50:01      1122           5.3
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    DB Time:        22,251.65 (mins)
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    DB Time(s):           117.1                19.5                     0.00           3.89
    DB CPU(s):                16.1                2.7                     0.00           0.53
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    Physical writes:      8,788.9           1,464.7    
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    Parses:                26.5                4.4    
    Hard parses:           0.4                0.1    
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    Executes:                41,176.0           6,862.1    
    Rollbacks:                1.9                0.3    
    Transactions:           6.0      
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    PL/SQL execution elapsed time                         1,180,376.60     88.41
    DB CPU                                                       182,904.44          13.7
    repeated bind elapsed time                              292.83               0.02
    sequence load elapsed time                              279.75               0.02
    parse time elapsed                                        87.4               0.01
    hard parse elapsed time                                   22.52               0
    failed parse elapsed time                              5.12               0
    connection management call elapsed time               4.61               0
    PL/SQL compilation elapsed time                         1.91               0
    hard parse (sharing criteria) elapsed time          0.49               0
    hard parse (bind mismatch) elapsed time               0.39               0
    inbound PL/SQL rpc elapsed time                         0.1     0
    DB time                                                       1,335,099.30     
    background elapsed time                                   33,298.67     
    background cpu time                                        11,692.76     
    Operating System Statistics
    Statistic Value End Value
    AVG_BUSY_TIME 202,428  
    AVG_IDLE_TIME 936,397  
    AVG_IOWAIT_TIME 4,124  
    AVG_SYS_TIME 84,480  
    AVG_USER_TIME 117,573  
    BUSY_TIME 34,074,303  
    IDLE_TIME 157,378,825  
    IOWAIT_TIME 755,368  
    SYS_TIME 14,256,010  
    USER_TIME 19,818,293  
    LOAD 21 10
    OS_CPU_WAIT_TIME 23,770,800  
    VM_IN_BYTES 20,496  
    VM_OUT_BYTES 2,086,940,520  
    PHYSICAL_MEMORY_BYTES 343,597,383,680  
    NUM_CPUS 168  
    NUM_CPU_CORES 42  
    NUM_LCPUS 168  
    NUM_VCPUS 42  
    GLOBAL_RECEIVE_SIZE_MAX 41,943,040  
    GLOBAL_SEND_SIZE_MAX 41,943,040  
    TCP_RECEIVE_SIZE_DEFAULT 16,384  
    TCP_RECEIVE_SIZE_MAX 9,223,372,036,854,775,807  
    TCP_RECEIVE_SIZE_MIN 4,096  
    TCP_SEND_SIZE_DEFAULT 16,384  
    TCP_SEND_SIZE_MAX 9,223,372,036,854,775,807  
    TCP_SEND_SIZE_MIN 4,096
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    180,330.13           127                1,419.92                98.59      1,326,401.03           13.60      1.08      04kt8u64udphu    BEGIN :1 := ap_ch_eod_shell_en...
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