Tracking Usage in RoboHelp

I have played around with the Reports in RH6 Server and I'm
looking for a way to track usage by user. I've looked at the access
database that gets created and there is a field called "userlogin"
in the TUser table. If I could figure out how to populate the field
with the AD user name of the person viewing the help file, that
would give me everything that I need. If that is not possible any
other suggestions of ways to obtain this data would be great.
FYI ... Our software is loaded on a Windows 2003 Server and
clients access it via remote desktop.

Hi,
I've never tried it but hearded that it really slows down the whole HFM plateform. The best way to be sure is to run a test on your application.
Lionel.

Similar Messages

Tracking Usage of an application that uses EAI Object Manager

Hi,
We have had created for us an application that works using Siebel EAI.
I have been asked to implement some tracking of usage, so that we can see who is using the application.
Building on some work that we use in the main application, I have an executable file that essentially looks in the Siebel log directory for a string like this:
oldUser=SiebelAnonUser, newUser=UsersUserName
This works fine to a point, except not every user seems to have an entry like this one.
Some do/some don't and some do some days and not others. It seems quite random.
Instead, the users frequently have an entry like this instead of the SiebelAnonUser:
oldUser=someUsersUserName, newUser=anotherUsersUserName
Can anyone explain how this works, and why sometiumes we see an entry with SiebelAnonUser in and other times not?
Otherwise, does anyone have a good way of tracking usage of EAI? Or something that would be written to the logs that we can track usage on?

Hi Rave,
The error that I am getting is "Cannot Create ActiveX Component". It's occurring when I try to create the object "AFormAut.App". Below is the line of code that is throwing the error.
_formapp = DirectCast(CreateObject("AFormAut.App"), AFORMAUTLib.AFormApp)
Thanks,
Aaron

Someone enabled/started the "Console" program on my G4 running OS 10.5. My understanding is that Console tracks usage logs. Can it track IM's through Yahoo?

I noticed yesterday that Console has ben enabled/started on my IMac G4 running OS 10.5. My understanding in doing research this morning is that Console is used to track usage logs......my question is does/can it track actual IM's through Yahoo? Or just indicate that a conversation took place? Or something less than that?

It always runs in the background, but you will see it only when you invoke it throughUser>Applications>Utilities>Console. You may have clicked on it by mistake. Just close it and remove it from the Dock, doing that won't hurt anything.

Application to track usage while on Passport plan

Hey there
I’d be happy to help with tracking your usage!
One option to track your usage will be the myAT&T app which will detail your remaining usage available. If you need an immediate update on usage, I would recommend using options available on the device itself to track usage if available. For example, many devices offer a data usage option in Settings which will detail how much data you have used. Alternatively, apps such as Onavo Count can be used to count your data usage as it happens!
I hope this helps!
Charise

What is the name of the application I can use to view/track calls and data usage while I am in Canada(live in US). I purchased the $30 Passport plan that allows a minimum amount of data, so I want to make sure we haven't accidentally used more.

How to track usage of tcodes for a particular Login id

*Hi experts,*
*Kindly tell me how to track the usage of transactions for a particular Login Id. Is there any tcode from which we can get the report for the same? If suppose 100 tcodes has been assigned to a particualr Login Id, I have to confirm whether in the last month have the users executed all the tcodes assigned to them or not.*
*Kindly revert for the same.*
*Thanks & Regards,*
*RESHMA*

Reshma,
The first thing you have to consider is why the tcode is in the role at first place, conventional wisdom is - Role was identified, its functions were identified (or the other way around) and then corresponding tcodes were identified to perform those functions and then role was updated with these tcodes. Now rather than approaching it through the frequency of tcode use, you shoudl revisit the business process or function and evaluate if it is still required in the role. Depending upon this requirement, you should reevaluate your role design. Usually you should just prepare the role-to-tcode matrix and have the business/Function review it periodically.
going by frequency can be misleading, I will give you a scenario - what if the user executes a tcode only once a quarter or 6 months or a year, with rest of the time the function is performed by junior staff or some other team member through a different role. So best practice I can suggest is to review the role-tcode matrix.
You can however check the frequency using Audit Logs in Sm18-20 as mentioned by Vikas above. These are pretty easy to configure but size of logs can get unmanageable depending upon filters.
Regards,
Shivraj

How to track usage of ipod?

I'm using ipod touch with students. Is there an application that could track the usage of the ipod? i.e. what apps they used and how long? We are part of a pilot and I need to prove to my admin that students are using them, and using educational apps the majority of the time.
If it doesn't exist, I really, really, really need someone to invent it!
Thanks.

Reshma,
The first thing you have to consider is why the tcode is in the role at first place, conventional wisdom is - Role was identified, its functions were identified (or the other way around) and then corresponding tcodes were identified to perform those functions and then role was updated with these tcodes. Now rather than approaching it through the frequency of tcode use, you shoudl revisit the business process or function and evaluate if it is still required in the role. Depending upon this requirement, you should reevaluate your role design. Usually you should just prepare the role-to-tcode matrix and have the business/Function review it periodically.
going by frequency can be misleading, I will give you a scenario - what if the user executes a tcode only once a quarter or 6 months or a year, with rest of the time the function is performed by junior staff or some other team member through a different role. So best practice I can suggest is to review the role-tcode matrix.
You can however check the frequency using Audit Logs in Sm18-20 as mentioned by Vikas above. These are pretty easy to configure but size of logs can get unmanageable depending upon filters.
Regards,
Shivraj

How to track usage in tempDB

Hello Forum,
We have a busy system, and the developers have fallen in love with temporary tables.
Too much love....
I can get a snapshot of tables in tempDB, but I would like to track which procs are causing the load in the tempDB.
I think I can sample and record objects in the tempdb, but I would like to record the proc creating the most tempDB usage, and I/O and disk read/writes associated with those procs.
The DMV's give usage in the individual DB's, but what's a good way to correlate procs in the DB's to tempdb usage?
thanks,
Ed

Query that identifies the currently active T-SQL query, it’s text and the Application that is consuming a lot of tempdb space
SELECT es.host_name , es.login_name , es.program_name,
st.dbid as QueryExecContextDBID, DB_NAME(st.dbid) as QueryExecContextDBNAME, st.objectid as ModuleObjectId,
SUBSTRING(st.text, er.statement_start_offset/2 + 1,(CASE WHEN er.statement_end_offset = -1 THEN LEN(CONVERT(nvarchar(max),st.text)) * 2 ELSE er.statement_end_offset
END - er.statement_start_offset)/2) as Query_Text,
tsu.session_id ,tsu.request_id, tsu.exec_context_id,
(tsu.user_objects_alloc_page_count - tsu.user_objects_dealloc_page_count) as OutStanding_user_objects_page_counts,
(tsu.internal_objects_alloc_page_count - tsu.internal_objects_dealloc_page_count) as OutStanding_internal_objects_page_counts,
er.start_time, er.command, er.open_transaction_count, er.percent_complete, er.estimated_completion_time, er.cpu_time, er.total_elapsed_time, er.reads,er.writes,
er.logical_reads, er.granted_query_memory
FROM sys.dm_db_task_space_usage tsu inner join sys.dm_exec_requests er
ON ( tsu.session_id = er.session_id and tsu.request_id = er.request_id)
inner join sys.dm_exec_sessions es ON ( tsu.session_id = es.session_id )
CROSS APPLY sys.dm_exec_sql_text(er.sql_handle) st
WHERE (tsu.internal_objects_alloc_page_count+tsu.user_objects_alloc_page_count) > 0
ORDER BY (tsu.user_objects_alloc_page_count - tsu.user_objects_dealloc_page_count)+(tsu.internal_objects_alloc_page_count - tsu.internal_objects_dealloc_page_count)
DESC
http://thesqldude.com/2012/05/15/monitoring-tempdb-space-usage-and-scripts-for-finding-queries-which-are-using-excessive-tempdb-space/

High CPU usage with RoboHelp-brings everything to a grinding halt

More and more I find that RoboHelp is hogging CPU and brings everything to a grinding halt. I don't know why this started happening or what I can do to minimize the impact when it does. I usually have to use the Task Manager to close everything and then restart my computer. I save often in an attempt to make it less painful. I also noticed something new yesterday (right before Robohelp took over my computer). I was in a topics properties and I was trying to save a template to the topic. I changed the template and hit apply then closed. The changes weren't reflected. When I opened properties again the old template was in the template field. I thought maybe I mistakenly picked the wrong template and changed it again. Again the changes were not reflected. This happened on every 4th topic as I proceeded. I would have to close all topics I had open to 'reset' and avoid the issue. Anyone know if my Robohelp project has become a rebellious teenager while I wasn't looking? What can I do and are the 2 issues related?

If in doubt, create a copy of the whole project first.
This is a standard method of fixing many issues that has been around since Noah was a lad. See Opening Projects on my site. Things changed in RH7 so that nothing gets lost. In RH8 there is a tick box to automatically create a new CPD every time the project opens. The fact that Adobe have built that in should reassure you. That said a a copy project gives you a backup just in case.
See www.grainge.org for RoboHelp and Authoring tips

Usage tracking problem : not started due to non-existent Usage Tracking tab

Hello,
I need some help after following the necessary steps to setup 'Usage Tracking'.
My table S_NQ_ACCT stays empty.
The structure in the rpd files looks like
* OBI Usage Tracking
Connection Pool
Usage Tracking Writer Connection Pool
Catalog
dbo
S_NQ_ACCT
My nqsconfig has the following entries related to usage tracking
# Usage Tracking Section
# Collect usage statistics on each logical query submitted to the
# server.
[ USAGE_TRACKING ]
ENABLE = YES;
DIRECT_INSERT = YES;
PHYSICAL_TABLE_NAME = "OBI Usage Tracking"."Catalog"."dbo"."S_NQ_ACCT";
CONNECTION_POOL = "OBI Usage Tracking"."Usage Tracking Writer Connection Pool" ;
BUFFER_SIZE = 10 MB ;
BUFFER_TIME_LIMIT_SECONDS = 5 ;
NUM_INSERT_THREADS = 5 ;
MAX_INSERTS_PER_TRANSACTION = 1 ;
When making queries on the Usage Tracking SA, I still receive the following error in the NQServer.log File
+[59049] Usage Tracking not started due to non-existent Usage Tracking table "<Database>"."<Catalog>"."<Schema>"."<Table>".+
What am I doing wrong??
Txs for your quick help on this!
Kr,
A.

Can you post your entire NQSConfig.INI file?
According to the message guide (http://download.oracle.com/docs/cd/E12103_01/books/AnyMsg/AnyMsg_Messages.html#wp1007961) the error you're getting specifies the table that OBIEE is trying to use, so the fact that yours reports literally "<Database>"."<Catalog>"."<Schema>"."<Table>" makes me think maybe the wrong config is being picked up. Also your comment that using a file instead of DB doesn't work either.

EPM workspace 11.1.2.(x) - usage tracking for Financial REports?

hi all!
have a simple question - is it now possible to enable usage tracking in FR objects in Workspace 11.1.2?
could not enable any relevant MIME types, so I guess it is not possible, right?
or can I enable FR MIME types somehow?
many thanks
Michael

You might find this useful: Track Usage of Financial Reports
Cheers,
Mehmet

Tracking Creative Cloud usage

As a Creative Cloud VIP program admin, are there any tools for me to track usage of individual products per user as opposed to just storage usage? For example, I would like to know if someone is just using Photoshop or if they're using several products with their CC account so that I can decide whether it's worthwhile for them to continue to have CC access or just buy them a CS6 desktop version of the product they use.

This information is for CC Teams exclusively:
Adobe does not currently sell Creative Cloud for teams in China. However, the product continues to work inside China as long as it was purchased in a country in which it is currently sold. Updates issued while your team member is in China potentially can take longer to download and install because of latency issues. All hosted service components of Creative Cloud (such as file storage, Behance) currently reside on servers outside China. As a result, Adobe cannot guarantee that Creative Cloud’s hosted services are reliably accessible from within China. It also cannot guarantee they're accessible in nation that regulates or blocks access to websites and services outside its borders.
Regards
Rajshree

Tracking Cube/Tool Usage

I am trying to track Analyzer versus Excel Add-in usage and need to know know where Essbase writes the "connection source" to a log file. This is displayed in the Connections box within App Mgr in the "connection source" column.Thanks,Steve

You might want to check out Open DNS. Not only will it track usage by user or computer, you will be able to see (and block) any websites that you do not want others to visit.
Contact Open DNS for more details:
http://www.opendns.com/landings/familyshield

Tracking/monitoring bandwidth/usage

Scattered through our house we have six Macs all using our wireless network. Every month we are running uo against or exceeding our alloted usage of 60GB. I'm almost 100 percent sure that my youngest is the largest user of bandwidth, but I want to understand (and be able to explain to him) what it is that he is doing that is driving the usage stats so high and thus have him curb the behaviour that is pushing us over. So what I am trying to find is an app that will allow me to monitor usage on each of my machines down to a granular level - application and website would be great. Does any such tool exist?
Thanks

You might want to check out Open DNS. Not only will it track usage by user or computer, you will be able to see (and block) any websites that you do not want others to visit.
Contact Open DNS for more details:
http://www.opendns.com/landings/familyshield

WRT160N Usage Tracking

I have a Linksys WRT160N V2 (firmware v2.0.02 build 008) wireless router. I would like to be able to track the volume of data transferred between the router and individual computers connected to the wireless network (preferably only internet traffic and preferably with the ability to break it down to up- and down-stream traffic). What would be the best way to accomplish this?
Cheers.

Thanks for the reply, Mort, but those programs only seem to track usage for the local computer. For various reasons it's impractical for me to install software on all the computers on the network, so I'm looking for something that can monitor the usage volumes of all computers from a central location.

Tracking podcast usage

Hi,
The Web site I am working for requires to know usage statistics for each of their services. We are interested in producing podcasts and promoting them through iTunes, but I cannot find anywhere that tells me how to track usage statistics through iTunes. The little I found was on Apple's Web site and I pasted that below.
Does anyone know any hacks or scripts to track usage statistics through iTunes? i.e. how many people are downloading, how often, etc.
We are producing daily podcasts and plan to have an RSS feed in iTunes so the podcasts are automatically updated.
If anyone has any experience or can point me to somewhere I can read about, it would be a big help.
Thanks!
"Tracking Usage
Please note that iTunes does not provide usage statistics, because we do not host feeds or episodes. Some podcasters have created mechanisms for tracking the number of times that each episode has been downloaded. iTunes does not provide support in how to track downloads, but the following notes may be helpful:
* 302s will be followed to a depth of 5 redirects and will not update the feed URL in the directory.
* The URL before the GET-style form values (before the first ?) must end in a media file extension (e.g. mp3). To work around this, the feed provider can alter their URL from this:
http://www.podcaster.com/load.php?f=&Wipeout.php
to this:
http://www.podcaster.com/load.mp3?f=&Wipeout.mp3
Notice how it says load.mp3 instead of load.php. It should be possible to accomplish this via various means, such as web server rewrites. iTunes looks at the extension of the path part of the url, i.e. the part before the"?"."
Windows 2000

You might want to try a service like www.feedburner.com. I like it a lot for two main reasons. The first is it gives me a feed to share which is very easy to rememeber (feeds.feedburner.com/bookhobbycom). The second is that they give you free statistics which are updated daily. In fact, they show how long and when the last 25 live hits happened as well. Feedburner will also allow you to track stats on yur websiet with the addition of a small html coding. Good luck!

Tracking Usage in RoboHelp

Similar Messages

Maybe you are looking for