Trade Confirmations

Hi Treasury Experts,
We are currently creating FX Forward Transactions in Transaction Management via FTR_CREATE. The trades will first be concluded with the banking partner and then created in SAP. Currently our trades are setup to have a Transaction Processing category of Contract -> Settlement. There will not be any trade confirmations swapped automatically with the bank. Instead documentation details of the trades will be sent to a central administrator in-house. That person will then check against the existing trades in SAP. If the trades exist the administrator will manually confirm these in SAP.
Currently the only way we have found to do this in SAP is by using the Settlement button function (in FTR_EDIT). The administrator will first need to view a standard report of trades and check which trades are not in 'Settled' status (ie those that are in 'Contract' status). They will then cross-check these trades back against the documentation from the bank. If the trades exist at the bank they will then Settle these trades using FTR_EDIT -> Settlement. Any trade that now has status settled will be deemed to have been checked and confirmed as a valid trade existing with the banking partner.
The problem with this approach is:
- only the Administrator should have the authority to Settle/Confirm a trade. Since the FTR_EDIT is a transaction that several other users (eg a Trader or Treasury Manager) will need for options such as to change or roll etc but not have the ability to Settle/Confirm a trade, it means we have to create a new ZFTR_EDIT transaction where we remove the 'Settle' option. These users will then be given the ZFTR_EDIT transaction and have the FTR_EDIT transaction removed. Only the Administrator will get the FTR_EDIT transaction
- in the current legacy Treasury system, there is one user friednly report that the users can runn. It will show which trades have yet to be confirmed and also have a button which the user can tick to directlly confirm tha trade. This is much easier than having to run a separate report on SAP and then run a2nd transaction ( FTR_EDIT) to settle/confirm the trade. There is also the addtional work around creating and maintianing a Z transaction and managing the secuirty around ZFTR_EDIT vs FTR_EDIT.
- it is also quite surprising that SAP does not have a readily-available 'Confirmation' option available for any experienced Treasury users.
Can you advise whether there is a better process for doing this in SAP? Is there an alternative transaction or method of custmizing that can be used to facilitate an 'internal' confirmation in line with the process outlined above?
Thanks for any guidance/advice you can offer here.
Regards
Mike

Hi,
isn't there a way through the Authorizations-concept to only allow "Settlement"-function to the dedicated User?
Please check Auth.Obj. T_DEAL_PD (Auth.Fields: ACTVT and TRFCT).
I assume, you do not want/plan to use the Correspondence-functionalitiy...
Regards,
Lorenz

Similar Messages

Hello there! i would like to know if there is any way to recover a closed window, given the fact that i closed a trade confirmation window. thanks!

i have just closed an important window and i really need to recover it, but is not the last windou closed, so is not possible to get it pressing ctrl + shift + T, is there any way to recover recently closed windows?

Hi missionario,
Try going to ''History > Recently Closed Windows''. There is also an option for ''Recently Closed Tabs''.
Hopefully this helps!

Edward Jones web site-Adobe Flash will not show trade confirmations. Have updated Adobe & reset Firefox?

This has been going on about 3 weeks. Ed Jones IT said Friefox was fixing problem. So far no luck. Tried this am. Adobe will open, shoot a white line across top but not visual appears. Can use explorer to print but don't like it.

You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Variable initialization error

import java.io.*;
import java.util.*;
import java.sql.*;
public class ReadCSVFile
public void StatementQuery(String Version , String Doctype_id)
String docfamilyid,docfamilyid_upd;
String sqlstr = "select DOCFAMILYID_ID from master table where doctypeid=\""+Doctype_id+"\"";
public static void main(String[] args)
ReadCSVFile obj = new ReadCSVFile();
String str,doctype=null,version=null,doctype_id=null;
     int i=0;
     String prevdoctype,prevdoctype_id;
try
BufferedReader in = new BufferedReader(new FileReader("RecordsNet_DocType_List1.csv"));
while ((str = in.readLine()) != null)
String s[] = str.split(",");//splitting string based on ','
if (s[1]!=null)
     doctype_id=s[1];
          if (s[5]!=null)
doctype=s[5].trim();
if (s[8]!=null)
version=s[8];
if (s[1].length()==0 && s[5].length()==0)
     System.out.println("Another version for "+ prevdoctype_id);
if ( doctype.equalsIgnoreCase("Statement")) {
          obj.StatementQuery(version,doctype_id);
          prevdoctype_id=doctype_id;
     if ( doctype.equalsIgnoreCase("Report Class A")) {
                    //System.out.println("Report Class A"+ i + doctype);
                    prevdoctype_id=doctype_id;
     if ( doctype.equalsIgnoreCase("Report Class B")) {
                    //System.out.println("Report Class B"+ i + doctype);
                    prevdoctype_id=doctype_id;
     if ( doctype.equalsIgnoreCase("Report Class D")) {
                              //System.out.println(doctype);
                              prevdoctype_id=doctype_id;
     if ( doctype.equalsIgnoreCase("Trade Confirm")) {
                              //System.out.println("Trade Confirm"+ i + doctype);
               prevdoctype_id=doctype_id;
in.close();
catch (IOException e)
}//class main end
}// class ReadCSVFile end
error is
variable prevdoctype_id might not have been initialized
if i initialize it then it get's initialized everytime..but when some parameters are blank in a file i just want to resuse the value stored in variable prevdoctype_id

if i initialize it then it get's initialized everytime.You only need to initialize it one time outside of the while loop for example by setting it to null then the variable is initialized and it will not be overwritte each time.
btw. the
if (s[X]!=null)seems to be wrong.
a) array indices are 0 based. i.e. the first index is 0
b) split returns an array of Strings based on the regular expression
so will split return a one element array for the String "token 1" containing ["token 1"]
a three element array for the String "token 1, token 2, token 3", containing ["token 1", "token 2", "token 3"]
You should replace your
if (s[X]!=null) {
}by
if (s.length > X) {
}

Firefox doesn't include PDF extension when saving pdf doc

Problem .. FireFox strips PDF file extension from file name when application option "Portable Document Format (PDF)" is set to "Save File" and when downloading a Fidelity Investment's statement or trade confirmation pdf document.
When I attempt to download and save without previewing a PDF doc on Fidelity Investment website, Firefox does not save the file with the PDF extension. Which results in the file loosing its association with its appropriate viewing app.
However if the firefox \tools\options\applications\"Portable Document Format (PDF)" is changed to either "Always Ask" or "Preview in Firefox" the problem doesn't occur.
Or if the user right clicks the PDF link on the source html page and selects "save link as" the dialog box will ask to save the doc as a PDF and correctly add the PDF extension to the saved file name.
This problem occurs with firefox 28.0 for windows and firefox 28.01 for android.
The problem doesn't appear to occur with chrome or IE. However they don't offer a means to do a single click save.

Yes I noted that method works already..
I was trying to get the "single click save" to function as designed.

Embedded SQL against Oracle Question

Software: Forte 3.0.J.
Server Platform: HPUX 10.2
Database: Oracle
Problem Description: During the course of development, I ran into a
problem using multiple columns in an sql UPDATE/SET statement. I was trying
to update a.COLUMN_1 and a.COLUMN_2, which constitute part of the primary
key of associative TABLE_A (a). In order for me to make the update, I
needed to use the existing value of a.COLUMN_1 to lookup the new b.COLUMN_1
in TABLE_B (b). Where a.COLUMN_1 = b.RELATED_COLUMN_1, I am able to find
each b.COLUMN_2 that correspond to each a.COLUMN_2.
I was able to resolve the issue by separating the two columns so
that each had it's own select statement. Theoretically, it appears that
this shouldn't work, because the SET statement for a.COLUMN_1 would cause
the a.COLUMN_1 reference in the select statement of a.COLUMN_2 to be
overwritten.
In spite of this, I tried it, and it worked. I would like to
understand why the sql works, and how sql actually executes the statement.
Here is the sql:
UPDATE TABLE_A a
SET a.COLUMN_1 =
(SELECT DISTINCT b1.COLUMN_1
FROM TABLE_B b1
WHERE b1.RELATED_CASE_ID =
a.COLUMN_1 AND
b1.RELATED_COLUMN_TYPE_CD = 'NEPHI'),
a.COLUMN_2=
(SELECT DISTINCT b2.COLUMN_2
FROM TABLE_B b2
WHERE b2.RELATED_COLUMN_1=
a.COLUMN_1 AND
b2.RELATED_COLUMN_TYPE_CD = 'NEPHI' AND
b2.RELATED_COLUMN_2= a.COLUMN_2)
WHERE a.COLUMN_1 = 100
The table structure is as follows:
TABLE_A: (primary keys are bolded) This is an associative table.
Column_1 and Column_2 comprise the pk of one table; Column_3 and Column_4
comprise the pk of another table. Assume that the Column_1 and Column_2
values replacing the original values already exist in the parent table of
which they form the pk).
COLUMN_1
COLUMN_2
COLUMN_3
COLUMN_4
COLUMN_5
TABLE_B: (primary keys are bolded) This is a reference table.
COLUMN_1
COLUMN_2
RELATED_COLUMN_1
RELATED_COLUMN_2
RELATED_COLUMN_TYPE_CD
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
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If you do an explain plan or set autotrace on against this update statement,
you'll find that the select operations are actually executed first by Oracle
- I believe because of the nature of the transaction. Thus, no problem.
Brian Wilson
U.S. Bancorp Piper Jaffray
[email protected]
Phone (612) 342-5682
From: David Pettit[SMTP:[email protected]]
Reply To: David Pettit
Sent: Friday, April 30, 1999 1:58 PM
To: '[email protected]'
Subject: Embedded SQL against Oracle Question
Software: Forte 3.0.J.
Server Platform: HPUX 10.2
Database: Oracle
Problem Description: During the course of development, I ran into a
problem using multiple columns in an sql UPDATE/SET statement. I was
trying
to update a.COLUMN_1 and a.COLUMN_2, which constitute part of the primary
key of associative TABLE_A (a). In order for me to make the update, I
needed to use the existing value of a.COLUMN_1 to lookup the new
b.COLUMN_1
in TABLE_B (b). Where a.COLUMN_1 = b.RELATED_COLUMN_1, I am able to find
each b.COLUMN_2 that correspond to each a.COLUMN_2.
I was able to resolve the issue by separating the two columns so
that each had it's own select statement. Theoretically, it appears that
this shouldn't work, because the SET statement for a.COLUMN_1 would cause
the a.COLUMN_1 reference in the select statement of a.COLUMN_2 to be
overwritten.
In spite of this, I tried it, and it worked. I would like to
understand why the sql works, and how sql actually executes the statement.
Here is the sql:
UPDATE TABLE_A a
SET a.COLUMN_1 =
(SELECT DISTINCT b1.COLUMN_1
FROM TABLE_B b1
WHERE b1.RELATED_CASE_ID =
a.COLUMN_1 AND
b1.RELATED_COLUMN_TYPE_CD = 'NEPHI'),
a.COLUMN_2=
(SELECT DISTINCT b2.COLUMN_2
FROM TABLE_B b2
WHERE b2.RELATED_COLUMN_1=
a.COLUMN_1 AND
b2.RELATED_COLUMN_TYPE_CD = 'NEPHI' AND
b2.RELATED_COLUMN_2= a.COLUMN_2)
WHERE a.COLUMN_1 = 100
The table structure is as follows:
TABLE_A: (primary keys are bolded) This is an associative table.
Column_1 and Column_2 comprise the pk of one table; Column_3 and Column_4
comprise the pk of another table. Assume that the Column_1 and Column_2
values replacing the original values already exist in the parent table of
which they form the pk).
COLUMN_1
COLUMN_2
COLUMN_3
COLUMN_4
COLUMN_5
TABLE_B: (primary keys are bolded) This is a reference table.
COLUMN_1
COLUMN_2
RELATED_COLUMN_1
RELATED_COLUMN_2
RELATED_COLUMN_TYPE_CD
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>
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Information is subject to change. Transactional details should not
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JMS for Osgi-Bundle Communication

Hey,
I want to use jms for commuication between OSGi-Bundles. I have implementet the bundles so far, but I get the following error message:
javax.naming.NoInitialContextException: Cannot instantiate class: org.jnp.interfaces.NamingContextFactory [Root exception is java.lang.ClassNotFoundException: org.jnp.interfaces.NamingContextFactory]
     at javax.naming.spi.NamingManager.getInitialContext(Unknown Source)
     at javax.naming.InitialContext.getDefaultInitCtx(Unknown Source)
     at javax.naming.InitialContext.init(Unknown Source)
     at javax.naming.InitialContext.<init>(Unknown Source)
     at jmsQueueStubBundlePackage.Activator.start(Activator.java:60)
     at org.knopflerfish.framework.BundleImpl$1.run(BundleImpl.java:281)
     at java.security.AccessController.doPrivileged(Native Method)
     at org.knopflerfish.framework.BundleImpl.start(BundleImpl.java:255)
     at org.knopflerfish.framework.Framework.startBundle(Framework.java:453)
     at org.knopflerfish.framework.Main.handleArgs(Main.java:305)
     at org.knopflerfish.framework.Main.main(Main.java:190)
Caused by: java.lang.ClassNotFoundException: org.jnp.interfaces.NamingContextFactory
     at java.net.URLClassLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at java.net.URLClassLoader.findClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClassInternal(Unknown Source)
     at java.lang.Class.forName0(Native Method)
     at java.lang.Class.forName(Unknown Source)
     at com.sun.naming.internal.VersionHelper12.loadClass(Unknown Source)
     ... 11 more
Has anybody an idea, how I can fix this
Chris

Hello there,
Many thanks for the reply,
Well just clarify i may be wrong, i said i need 100 queues is because
we have hunderds of brokers office where we can place orders
our requirement is as below.
a) One client can place multiple orders with MULTIPLE brokers simultaneously. i.e choose different brokers and do a long and short
at the same time
b) Now based on the brokers chosen by the client orders must be
routed to multiple broker's office
c) same way trade updates / trade confirmation's need to be sent
to the client , please note that MULTIPLE brokers will be sending
the orders to the SINGLE client
d) Now i need a reliable channel to do this, both of the actions (point
b and c ) is async . Unless i create a seperate queue for each of
the brokers how is it possible to reliably (i mean specific broker / client) to communicate with each other
e) It is a complex scenario , please do let me know if you can get the point , if not please do mention i will try to simplify my questions
Would greatly appreciate if someone can help to scrutinize on the architecture , more importantly if JMS is appropriate here.
Many thanks,

Why is Apple silently blocking my email?

A number of my emails recently were not delivered through Apple’s iCloud on my .me account.
I called their Support and after many hours on the phone, I found out that iCloud silently filters email messages that contain something that they deem "offending". An email will appear to be sent on the sender's side, but is never delivered to anyone on the "To:" list. It is similarly blocked on the receiving end. So, I would not know, unless I contacted the person on the “To:” list, that an email was not delivered. Apple Support would not tell me what their filter is, nor would they give me a list of messages that they have silently filtered. I spent a great deal of time testing one of the “offending” emails, and determined that I cannot send an email to anyone that contains the following link:
http://legalcubatravel.com
Who knows what other non-offensive “offending” links or text causes them to silently block messages!
I can however send it through my Yahoo email provider.
Can someone please explain how I can find out what emails have been blocked, and what type of filter is on the account?

This is happening to me, though not because it has any offending content.
Apple has been silently blocking share trade confirmation note emails from by stock broker e-trade for about 12 months. Thought it was a problem on their end, but when I switched to gmail, the messages flow through just finde.
And to make matters worse, I can't enen raise a support request with apple to get this resolved. They wan't me to spend two hrs waiting on a telephone queue to the US (from Australia) to speak to someone.
The contract note pdf's are password protected. If wonder if this is the trigger for blocking?
Very dissapointing an frustrating.

Credit card problems?

It seems that Adobe still cannot master its credit card processing system for subscriptions given the number of complaints in the Forums but still will not offer a Direct Debit system except in Germany.
Direct Debits are would be easier to manage for Adobe and more secure for the subscriber. Remember that recurring payment agreements on credit card are difficult to either cancel and/or retrieve payments claimed in error by the trader (confirmed to me by Visa last week). So I will not subscribe to CC until the risk of Adobe's credit card system go away, until a time limit can be put of credit card contracts or until Adobe offers its Direct Debit system more widely.
(I also note that it seems that Adobe restricts comments made on credit card problems to its own staff.)

I solved that with a pay pall account.
you can make there a account with your credit card and pay then for that app.
But dont forget to check your credit card bill. they can charge you for trying to buy the app.
I have buy 3 times for one app without receiving it.
The solution that i did with paypall worked perfect!

How long for trade in receive confirmation

For those that sent an old phone in for the $200 trade in with iPhone 6 purchase, has anyone gotten confirmation of receipt by email or on the Verizon trade in page Verizon ? My picked up by USPS on Monday 22 and still not showing received.

maxwelld,
We definitely want to make sure your devices are received so you can get your gift cards. You can check your trade in status here http://vz.to/1pqWYit
LindseyT_VZW
Follow us on Twitter @VZWSupport

I submitted my trade in and then placed order for iphone 6 - processed payment and everything - no email confirmation was sent and no order history on my acount - did it go through or not???

I submitted my trade in and then placed order for iphone 6 - processed payment and everything - no email confirmation was sent and no order history on my account - did it go through or not???

Seeyasoon,
I know this is something that I would be worrying about too, and I want to ease your mind. I've sent you a direct message and look forward to assisting you there.
SarahO_VZW
Follow us on Twitter @VZWSupport

Sales Order Qty Confirmation Issue

Hi
I have created the order form my material with quantity of 10 units. The total unrestricted stock available for the material is only 5 units.
When I look at the schedule lines, the total order qty is confirmed even though the short of 5 unit of stock.
I was confused here. By right, the order should only confirm the 5 unit with respect the stock availability. But I dont understand why system has
Confirmed the 10 units completely.
If my understanding is correct, the sales order has to confirm the sales order based on the stock. In later stage, once the stock is up, we need create the
Schedule line for the remaining qty by re-do the availability check function.
Could you please someone correct me on this order confirmation logic !!
Regards
Priyan

Hi SS
Order is a normal (Type: OR) Trade order. And there is no consignment stock maintained for this material.
In MMBE, I can see only unrestricted stock exist for this material.
Please confirm whether my material setup is correct.
It is usual vanilla setup.
My doubt is that how come the order item has been confirmed with excess qty and system allows us to create the delivery as well.
Firstly, on what basis the order full qty has confirmed.
Please advice.
Regards
Priyan

Iphone 6 trade in program frustration

My wife and I ordered our iphones at the Digitell Verizon Store at 7014 E Camelback Rd # 2244 Scottsdale, AZ 85251 on October 10. They told us we would get our Promo code to enter into the trade-in website the next day. Didn't get them, so we called, they said we would get it when we picked up our phones. So we picked up our phones on October 28. Then they (Sales associate: Dwayne, Manager: Rhyss) told us we should wait 8 days. Still hadn't received it. So we called them again and they initially said they have no control over when they would get the promo codes but then said to wait 2-3 days. It's been that long and I"m sick of dealing with the store who doesn't know what they're doing and aren't helping their customers!
So I just called the Verizon support number and the rep told me there aren't any promotional codes!!!!! I spoke with Adam who is a supervisor with the Verizon recycling program and he submitted an escalation form and told me to wait 7-10 days for a response! He also told me to contact customer care who said they should be able to help credit back $200 to our account. How can I trust this?
So after all that, I spoke to a lady named Ashley with Customer Care and explained my situation. Ashley confirmed that there were no promotional codes and that this is something the store erred on. She spoke with her supervisor and spoke with the recycling program department and then advised me to go into the store and "demand" a $200 gift card for each phone to fix their mistake.
So we went into the store and did what Ashley told us to. We asked for our $200 gift cards as she told us and they said "we don't even carry gift cards in the store." The store said that there is in fact a promotional code and that they've been giving it out to people. Ashley told us that if they don't comply to tell them to call customer care. The store refused to call customer care because there is a promotional code and that they would escalate it and told us we would hear back tomorrow for sure what the plan is. So I called customer care and the new lady I spoke with was trying to find a promotional code and said maybe we can use the code "IPHONE6200." She wasn't any help at all in resolving the situation. So now we're stuck with VERIZON CUSTOMER CARE telling us one thing and the VERIZON STORE telling us another. And we the customers aren't being helped at all and we're forced to wait more and waste our time with this whole thing. We even tried to return our phones, but they told us the 14 day return policy is over so we can't even do that!
I don't understand why customer care is telling us to go into the store and demand a gift card. We tried that and the store refused. Why can't customer care just help us and stop make the customer do their work for them! The customer shouldn't have to be the middle man.
I reiterate that it has been a month since this whole thing has started and we're still left with nothing. We hope that Verizon will resolve this situation or we are in fact going to the Better Business Bureau to complain about false advertising and fraud.

A premium retailer cannot use the codes for VZW promotions. When the iPhone $200 trade in promotion was valid (9-12-14 through 10-15-14) you had to process your trade on VZW's trade website and then mail your old phone back when you got the new one. Maybe call your local corporate store and see if they can redeem the code referenced in your post. Or visit the local corporate store and see if they can help you rectify the situation. All in all the promotion was from VZW directly and it didn't matter where the phone was order from.

IPhone 6 Trade-in Promotion - Based On A True Story...

On 9/30/14, my wife & I decided to take advantage of moving from AT&T to Verizon by joining our son-in-law’s More Everything plan. Our AT&T 2-year contract was more than satisfied. We’re both iPhone users & were looking forward to upgrading our iPhone 4 & 4S – plus, the trade-in offer of $200/each was attractive as well. So, we pulled the trigger, ordered our new iPhone 6’s 64Gb (no one had any in stock at that time), impatiently awaited delivery, which was estimated to be approximately 10/24/14. The cut-off for applying for the advertised trade-in had been extended to 10/15/14. We obviously couldn’t send in our old iPhones until we received, activated, & restored our new iPhone 6’s. At the recommendation of a Verizon rep at a local store, I went ahead & registered our old iPhone’s for the trade-in program on 10/12/14 in order to beat the 10/15/14 deadline & received confirmation along with a trade-in submission ID for each phone. By the way, I had gone to the Verizon Community Forum & read some of the trade-in nightmares that had & were currently occurring. Everything from reduced trade-in values, to the trade-in department supposedly receiving phones with cracked screens, Find My iPhone not being disabled, etc. This made me feel very hesitant about sending in our two pristine iPhones, which had been in Otterboxes from Day-1 & were in perfect working condition. The local store manager assured me that if there were any issues to let him know & that he would take care of it.
The day came when we activated our new iPhone 6’s. They arrived a few days earlier than expected. We went to the store so we could transfer our existing numbers over. I took them home afterward, restored via iTunes, & all was working perfectly.
In the meantime, the flimsy shipping materials had arrived for the trade-in program. There was no way I was going to put our iPhones in the thin unprotected paper mailing pouches without any protection. Regardless, I rolled the dice & sent the phones in after ensuring that all the steps had been followed to the letter. In addition, I put hard, but thin cardboard on the front & back of each phone, then a wrap of small bubble wrap, taped it securely, & into the shipping pouches they went. In addition, I made a video demonstrating the functionality of each phone as well as packing them up with the cardboard & bubble wrap. I even wrote the submission ID’s on a post-it note applied to the front of each phone. By the way, you have to use the shipping materials they send you; else, you won’t get anything for your phone & they won’t return it either. READ THE TERMS! All the risk is with you - the customer, though it shouldn’t be that way. I shipped them off on 11/3/14. They use USPS & there’s no tracking number. You just cross your fingers & hope your phone(s) makes it to the trade-in center.
I nervously started checking trade-in statuses on-line daily until finally on 11/21/14 both iPhones showed a status of a Final Trade-in Value of $200 each. I asked my son-in-law to start checking his email for the gift cards. He’s an IT engineer, so he was well aware to check spam as well.
I patiently waited until 8-weeks had passed since seeing that the phones had been approved for $200 each, though the phones had actually been sent in for about 11-weeks. So now it was time to talk with someone about the status of the gift cards. This is where the ‘fun’ began. The following is a log of the communications I had with trade-in rep’s & store rep’s. This was one of the most frustrating things I’ve had to deal with in a long time. A root canal is quicker & less painful! Next time, I think I’ll simply eBay the phones. I suspect they just want you to give up trying to get your gift cards. Alternatively, Verizon should’ve simply done the trade-in at the stores. Some customers were able to do this, but there was a very short deadline and with no iPhone 6’s in-stock, this was impossible for most customers since some of the estimated deliveries were all the way out to December 2014.
BTW, none of the store or trade-in rep’s I spoke with was rude in any way. They all appeared to want to help resolve this issue. All in all, this was like having to talk repeatedly with the IRS or DMV. It was very agonizing.
1/16/15 (8th week to the day since trade-in was approved for $200 each):
I stopped by the local Verizon store to see if they could help with the late gift card issue. Brandi assisted & called the trade-in number. One gift card was sent to my son-in-law’s email on 11/20 & the other was sent on 11/25. They said they would reissue them. My son-in-law never received them.
1/25/15 (9th week since trade-in was approved for $200 each):
Per the trade-in rep I called this afternoon said that a Verizon rep can see the gift card numbers with PINs on the account at the store. I stopped by the Verizon store again to see if they could help with the late gift card issue. Caleb assisted & called the trade-in number. He found that gift card reissue was in process, which can take up to 10 business days. The 10th business day would be 2/2. Caleb gave me his card so that I can call him directly in case there's still a problem then. BTW, they can’t see the gift card numbers on the account. They were confused by the trade-in rep’s statement regarding this.
2/5/15 (11th week since trade-in was approved for $200 each):
Tried to call Caleb, but his mailbox is full (shocker!). So, I decided to call the trade-in phone number again today at 5:30p. After waiting about 20 minutes, John answered. I retold the whole story to John. It sounded as if John really wanted to help. So he put me on hold for about two minutes. When he came back, he supposedly could not hear me. I was screaming at the phone! My new Verizon iPhone 6 was not muted, & I tried both speaker on & off with no luck. John ended up hanging up on me! So I decided to call back immediately. After another 15 to 20 minute wait, Kayla answered my call. After I retold the whole story to Kayla, she magically was able to give me both gift card numbers; however, the PIN numbers would be emailed to my son-in-law’s email address within 24 hours.
2/8/15 (11th week since trade-in was approved for $200 each):
Well, no PIN numbers showed up on my son-in-law’s email yet, so I decided to call again this evening. I actually got a human, Jasmine, on the first try & didn't have to wait at all. She put a request into the warehouse, whatever that means, to resend the gift cards again. I told her I've been told that it could take anywhere from 30 days to 10 days to 24 hours, but she said this would take 5 to 7 business days. She went on to give me her employee number and said to call the number back after 7 business days if I had not received the gift cards and that I could reach her directly using her employee number.
2/9/15: (11th week since trade-in was approved for $200 each):
My son-in-law actually received a $200 gift card for the iPhone 4S! I’m still waiting for the $200 gift card for the iPhone 4. Applied all $200 to account.
2/18/15 (12th week since trade-in was approved for $200 each):
Called the trade-in number and asked the rep to put me in contact with Jasmine whose employee number I had. He transferred me; however, it sounded like they connected me to a fax number or something. Frustrated, I called back immediately and spoke with Zach. I told him the whole story & asked about the gift card for the iPhone 4. He said he just put in the request to email the card out again and to allow anywhere from 5 to 7 business days for it to arrive.
02/24/15: (13th week since trade-in was approved & 16th week since phones were shipped to the trade-in facility):
Finally received the 2nd gift card! Validated the $200 gift card value on-line.
~~~ THE END ~~~

Holy cow... That was a marathon as opposed to a sprint.... Since the iphone has such a good resale value, I agree - next time ebay.
i Am glad you finally got the cards. They should just credit the account.
As I see the same complaint on AT&T forum, the trade in programs are flawed, universally.

Do any one know how much it is to get the new ipod touch with the camera if you trade in your old ipod touch?

do any one know how much it is to get the new ipod touch with the camera if you trade in your old ipod touch?

Sounds like you need a new battery. I would make an appointment at the Genius Bar of an Apple store to confirm. Apple will replace the battery for $79. A third-party place like the folloing may be less expensive. Google for more places.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
You can also replace it yourself if you are so inclined. For parts and instruction:
iFixit: The free repair manual

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