Training and Events Management (TEM) Correspondence

Good Afternoon All,
We have been running TEM correspondence for some time now via the "MS WORD Form Letter" pushbutton, then creating a mail merge in MS Word into another document.
This has worked well over the years, but we now require to distribute the correspondence via the Internet.
Whilst working on this I notice that if we put the correspondence to Screen with the "Screen Output" push button we get four copies. The first copy does not have the field substitutions from the database, the three remaining copies do. If I send it via the Internet route I receive an e-mail with four copies in the one e-mail, again the first copy not having the field substitutions from the database, but the remaining ones do.
Has anybody come across a similar situation ? (and therefore knows how to cure this problem)
I cannot find anywhere (as yet) in config where you can specify the number of copies required.
Any pointers would be much appreciated.
Thanks in Advance.
Kind Regards.
Tony.

Hi Priya,
apologies for not getting back sooner, but I have been on leave.
In this instance the course is for three days and I am getting four copies, but it is obviously one to watch out for.
Many Thanks.
Kind Regards.
Tony.

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