Transaction DB13 - ERR_SYSLOGON: Logon to operating system

Hello,
When we entering the transaction DB13 presents the following message which does not allow programming any Backups jobs.
DBMRFC Function     : DBM_GETF
Command             : DBAHIST DATE=20070421
Error               : DBM Error
Return Code         :         -2
Error Message       : ERR_SYSLOGON: Logon to operating system
Grateful for the help that can provide.
HEPC

hello again Natalia,
when we test the connection to DB in Tx db59 we found
1. Connect. test with "dbmcli db_state"                         Successful
2. Connect. test with command mode "dbmrfc db_state"            Unsuccessful
    system_failure
    Name and Server     : DQA - conexcel
    DBMRFC Function     : DBM_EXECUTE
    Command             : db_state
    Error               : System Error
    Error Message       : timeout during allocate / CPIC-CALL: 'ThSAPCMRCV' : cmRc=20 thRc=456#Timeout al intentar establecer
3. Connect. test with session mode "dbmrfc db_state"            Successful
4. Connect. test with "native SQL"  ( DQA )                     Successful
thanks
Hernando

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