TREX not indexing

hi,
I have installed TREX 6.1 server which is working fine. But when i configure it to a EP 7 for indexing its repositories it is not responding. Can i use a TREX6.1 server for pointing to a EP7 system in the first hand? If yes, why is it not indexing the documents in it? please clarify.
Regards,
Ganesh N

Hi Akhilesh,
I am also having some problem in TREX search ,documents are giving lots of error:
<b>8005,time out reached
preparation failed.</b>
When i go to KM-> component monitor->repository managers two of my repository are having below errors:
<b>Name :Company_SAN
Type: Repository manager
status: Start up failed
Des: Startup Error: getting mapped math - Invalid argume
Name :Web repository
Type: Repository manager
status: Start up failed
Des: Startup Error: Exception during start up of sub-manager: W2kSecurityManager: problems getting config parameters from Repository Manager</b>
Please come up with some solution to it.
Thanks in Advance
Amit kumar koyal

Similar Messages

TREX not indexing Excel files

Hi all,
We are getting the following error when trying to index some MS Excel files:
14011 - Filter: The file is password protected or encrypted
We are using TREX 7.10 rev 34.
We have found that the cause of this is when the Excel file has been set to protect the worksheet with a password (in Excel, go to Tools -> Protection -> Protect Workbook -> set password). It seems odd to me that TREX cannot index a file like this because it should be able to open it. I would think that it only would have problems if it were trying to write to the file (which it is not trying to do).
Does anyone have any ideas as to why it's like this or what can we do about this other than remove the workbook password? We have dozens of files like this, and I need to find a solution other than removing the password.
Thanks!
-StephenS

Hi Stephen,
I couldn't find any release note specific to this issue however I do know that there are newer filter versions available in the most recent TREX revisions so the upgrade is usually a good option to resolve such issues. Of course I cannot say for certain if Revision 39 will resolve it without trying to index your specific document on that version myself.
Anyway I know there are some Oracle filter issues ongoing with TREX 7.1 so I think an upgrade to a newer revision may be inevitable at some stage, but perhaps in this scenario it would be best to wait for confirmation of the exact revision that contains the fix from the TREX experts in your message.
Kind regards,
Lorcan.

TREX not indexing document 10 KB

hi...
TREX search is working fine for documents < 10 KB but if i try indexing documents > 10 KB it gives prperation failed error.Please let me know what as to be done so that it indexes document > 10 KB
Please help me on this as it is very urgent
Thanks in Advance,
Shanshank

I installed an EP7/TREX SP10 two years ago. All worked fine until I decided to apply windows SP2 and some security patch. My machine is a win2003 x64.
Now EP7 works fine, but TREX in not able to reindex documents > 10kb.
Trex preprocessor trace says:
Preprocessor.cpp(03550) : HANDLE: DISPATCH - Processing Document with key '/documents/Segreterie/Documenti PCTP/Doc. in Arrivo/Anno 2009/2009_03123.pdf' failed, returning PREPROCESSOR_ACTIVITY_ERROR (Code 6401)
In the portal security log file I found the corresponding error:
System/Security/Authentication#sap.com/irj#com.sap.engine.services.security.authentication.logincontext#Guest#2####764602d0407311dea83600188b77747b#SAPEngine_Application_Threadimpl:3_17##0#0#Info#1#com.sap.engine.services.security.authentication.logincontext#Plain###LOGIN.FAILED
User: N/A
Authentication Stack: ticket
It seems to me that the portal is not able to pass user name to Trex (User: N/A) and then It is not authorized to retrive the documents.
I tried to change the user of indexmanager service "index_service"; to set the alternative host in url generator service. Nothing changed.
Any suggestion?
Giorgio Peressin

KM TREX not indexing

Hi
I have a problem regarding the TREX.
I have this folder indexed.
I create resources in this folder by a custom WDP application.
Basically i will upload a .pdf or .doc file from desktop to this folder.
Now the problem is some of the documents are not getting indexed.
There are very few documents though, but i cant find a reason why it is not getting indexed.
Now, when i check the properties of the documents which gets failed, i dont see any problem.
If i simple press "Save" button, the document starts gettign indexed and thus it gets indexed.
Here, i am not changing any property, but simply pressing the save button.
Till date, i couldnt reproduce the error.
But since this error was reported from Prod, we want to know why this error comes and how it can be avoided.
Please give ur thoughts...
Regards
BP

Hi Piyush,
My case is like some docuemtns didnt get indexed.
Well some others working perfectly fine.
Even now if i upload some docuemtns, it is getting indexed.
And as i stated earlier, i goto details view and press "Save", it starts indexing the doc.
So communication to the TREX server is working fine.
The main problem is i cannot replicate the issue.
Here is the code sample i use to upload the document to KM
public boolean uploadDocument(
          final String documentName,
          final byte[] documentContent,
          final String location,
          final String fileExtension,
          final String company,
          final String brokerInstitution,
          final Date publishedDate,
          final String title)
          throws UserManagementException, ParseException, WcmException {
          final IContent fileContent;
          final RID rid;
          final ICollection collection;
          final IResource createdRes;
          fileContent = this.getResContent(documentContent, fileExtension);
          rid = RID.getRID(location);
          collection =
               (ICollection) this.resourceFactory.getResource(
                    rid,
                    this.resourceContext);
          //Check for duplicate
          String tempStr =
               (new StringBuffer()
                    .append(location)
                    .append('/')
                    .append(documentName))
                    .toString();
          final IResource reportResource =
               this.resourceFactory.getResource(
                    RID.getRID(tempStr),
                    this.resourceContext);
          if (reportResource == null && collection != null) {
               final IPropertyMap propertyMap =
                    this.getMetadatapropertyMap(
                         company,
                         brokerInstitution,
                         publishedDate,
                         title);
               createdRes =
                    collection.createResource(
                         documentName,
                         propertyMap,
                         fileContent);
               return true;
          } else {
               return false;
     public IPropertyMap getMetadatapropertyMap(
          final String company,
          final String brokerInstitution,
          final Date publishedDate,
          final String title)
          throws ResourceException, ParseException {
          final IMutablePropertyMap propertyMap = new MutablePropertyMap();
          final String propertyNamespace = getproperty("PROPERTIES_NAMESPACE");
          final String companyNameID = getproperty("COMPANY_NAME");
          final String brokerInstitutionID = getproperty("BROKER_INSTITUTION");
          final String publishDateID = getproperty("PUBLISHED_DATE");
          final String createdDateID = getproperty("CREATED_DATE");
          final String titleID = getproperty("TITLE");
          IPropertyName propertyName =
               new PropertyName(propertyNamespace, companyNameID);
          IProperty property = new MutableProperty(propertyName, company);
          propertyMap.put(property);
          propertyName = new PropertyName(propertyNamespace, brokerInstitutionID);
          property = new MutableProperty(propertyName, brokerInstitution);
          propertyMap.put(property);
          propertyName = new PropertyName(propertyNamespace, publishDateID);
          property = new MutableProperty(propertyName, publishedDate);
          propertyMap.put(property);
          //Calendar cal = Calendar.getInstance();
          //Date today = new Date(cal.getTime().getTime());
          java.util.Date date = new java.util.Date();
          Date today = new Date(date.getTime());
          propertyName = new PropertyName(propertyNamespace, createdDateID);
          property = new MutableProperty(propertyName, today);
          propertyMap.put(property);
          propertyName = new PropertyName(propertyNamespace, titleID);
          property = new MutableProperty(propertyName, title);
          propertyMap.put(property);
          return propertyMap;
Regards
BP

TREX not indexing some files

Hi,
When I create an index, this gets to index some documents, but others no.
It gets to index files txt and html, but it doesn't get to index files pdf, doc,xls, etc. It gives the following error: 14021 message not found / Preparation failed.
I already verified the file TREXValidMimeTypes.ini and it seems everything well.
I need help......
Trex 7.0.41
Portal 7.0 SP11
Regards,
Nelson Costa

Hi,
I have also faced same issue and got resolved after setting host name in the URL Generator Service
Logon to portal as administrator
Navigate to System Administration -> System Configuration -> Knowledge management -> Content Management -> Global Service -> Show Advanced option -> URL Generator Service
Then check the Host name.
It should be according to your portal
For example if your portal URL is http://GHIKD.sde.rfd:53200/irj/portal then you need to give host name like http://GHIKD:53200.
https://www.sdn.sap.com/irj/sdn/thread?threadID=471175&tstart=0
Hope this helps u.
Regards
Krishna.

TREX does not index documents

Now this one is a bit strange. We have created an index on a file system repository that contains a number of different types of files including plain text, MS-Word, Excel and Acrobat PDFs. The queue now has a red status showing a sizeable number of documents failed the preparation, but a few are ready to be transmitted.
We found that none of the MS-Word, Excel and Acrobat documents passed the preparation stage. Anything that passes preparation is either a directory or a plain text file, though this is not consistent either since a number of files that did not pass preparation where als plain text files.
What gives? Am I missing something here? Any hints would be very much appreciated.

Hello Wolfgang,
we faced exactly the same problem. To be more precisely, documents with more than 10kb were not indexed. The reason for this is, that doc´s smaller than 10kb are automatically transmitted to TREX by the crawler. For documents bigger than 10kb the crawlers only transmit the URI and then the TREX fetches them by itself.
The URL´s that are sent to TREX are normally built by the URL generator using the host entry. If you have a clustered landscape this might not work, because the Firewall, Load-Balancers, WebServers, or external authentication Systems might cause problems when they are directly called by TREX via the normal portal URL.
In this case you must specify the name of a specific server (e.g. http://server.com:50000) as Alternative Host in the URL Generator Service. But be careful with that setting. A wrong setting might crash your system (happened on our productive layer unfortunately).
If you use SSL for the communication between TREX and portal it even gets more complicated. Fortunately I did not have to deal with that.
Thus, if you have clustered system, be sure that the communication TREX to Portal can take place without problems. Take a look at the trace files of the TREX preprocessor, this should give you a hint on this.
Hope this helps.
Kind regards,
Christopher Höfele

TREX is not indexing certain excel files

Hi Experts,
TREX is not indexing certain excel-files correctly. I get a "no message found error" (14047) Trex: Preparation failed: index operation by certain excel files - but not by all. I found out what they have in common: some have filters activated and some have a lot of columns or rows.
Is there any way to avoid these errors and index them correctly?
TREX: 7.0.47
Portal: 7.01 SP7
Thank you in advance
Best Regards
Norman

Hi Norman,
Did you review note 1528705? It has a fix for this issue.
Best regards,
Duncan

Trex is not indexing Outlook messages .msg

Hi Everybody,
Does anyone know why TREX is not indexing .msg (Outlook mail) files?
In [Help.sap.com|http://help.sap.com/saphelp_nw04s/helpdata/en/55/cb634114b78047e10000000a1550b0/frameset.htm] it says it should be supported...
Any ideas?
Thanks in advance,
Fede

Thanks Raghu!
You solved my problem!!
The definitive solution was:
In portal (SysAdm > SysConf > KM > CM > Utilities > MIME Types) I've added this settings:
Name "msg"
Default Extension ""
Extension "msg"
Locale ""
MIME Type "application/vnd.ms-outlook"
Resource Bundle File ""
Resource Key ""
In <disk_drive>:\usr\sap\trex_<instance_number>\TREXValidMimeType.ini, I've added the following rows:
application/vnd.ms-outlook
message/rfc822
Now TREX is indexing .msg outlook files!
Thanks Again,
Fede

Error message: User data is not indexed, yet. Index user data first

Greeting All,
Each time I try to index a 'Prepared' searchObjectConnector in the cockpit.. I get a message <
User data is not indexed, yet. Index user data first>. even that I ran the z_ESH_AU_UPLOAD_AUTH_RFC_720 report in R/3 system.. and checked the auth /user data in the admin cockpit.. and it was indexed..
1.any idea why I keep getting this error
2.any idea how can I clean the buffer or the message Queu.. my guess this might be not error but a q message..
3. any suggestion please
Thanks

Hi Areege,
I noticed that you created an OSS message on this issue. That was a good idea.
There is an answer for you in OSS from yesterday.
Kind regards, Klaus

Getting error "Column is not indexed " when executing query on ORACLE 10g

Hi all,
When executing the below query im getting the error "ORA-20000:Column is not indexed"
query:
select xmlelement("nexml:result",xmlattributes('http://namespaces.nextance.com/nex/xml' as "xmlns:nexml"),xmlelement("nexml:value",count(*))).getClobVal()
from "permission"
where ( ((contains(object_value,'(searchDocument) inpath(/permission/action)') > 0)) and ((existsNode(object_value,'/permission[resource/resourcekey/@type[. = "document"]]') = 1)) and ((contains(object_value,'(GeneralUser) inpath(/permission/principal/@name)') > 0)) and ((existsNode(object_value,'/permission[principal/@type[. = "group"]]') = 1)) and ((existsNode(object_value,'/permission[type[. = "allow"]]') = 1)) and ((contains(object_value,'(nexip) inpath(/permission/resource/resourcekey/field/@value)') > 0) or (contains(object_value,'(Corporate) inpath(/permission/resource/resourcekey/field/@value)') > 0) or (contains(object_value,'(ProcurementAgreement) inpath(/permission/resource/resourcekey/field/@value)') > 0) or (contains(object_value,'(Procurement) inpath(/permission/resource/resourcekey/field/@value)') > 0) or (contains(object_value,'(SalesAgreement) inpath(/permission/resource/resourcekey/field/@value)') > 0)) )
Then after checking some forum, i replaced "contains" with "ora:contains" and executed the query. Now im not getting the first error but got a new error "invalid relational operator"
So please help me in resolving the errors?
Thanks in advance.

Anil kumar wrote:
Hi,
Thanks for your reply. Could you please explain your solution in detail?Hi,
I just have a try...
create table t (id int,my_lob clob)
begin
insert into t values(101,'Oracle redwood shores USA');
insert into t values (102,'HP palo alto USA');
insert into t values(103,'Capgemini FRANCE');;
end;
create index my_idx on t(my_lob) indextype is ctxsys.context
select *
from t
where contains(my_lob,'USA',1)>0
Output
ID      MY_LOB
101     Oracle redwood shores USA
102     HP palo alto USA Hope it helps,
CKLP

Adobe PDF iFilter 9 for 64-bit platforms does not index my PDF files in SQL server database

hi all
I need your help
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it searches a specific word in the database with full text search
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i want my SP to search for given word in my file
so i installed the Adobe Ifilter
configured it and every thing worked fine
but after i moved to production Server and installed every thing the same way ...it did not create the index for the pdf files
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i know i installed it correctly since it is working great in the testing environment
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http://www.adobe.com/special/acrobat/configuring_pdf_ifilter_for_ms_sql_server_2005.pdf
the only difference i see between my Testing environment and my Production environment is that
my testing has
windows sever 2003 sp2 with Sql server 2005 64 bit std sp2 -- works fine
my production has
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Thank you
I opened it in the Acrobat Windows forum
http://forums.adobe.com/message/2557155#2557155
meidad Evyoni

Adobe PDF iFilter 9 for 64-bit platforms does not index my PDF files with Digital Sign

Adobe PDF iFilter 9 for 64-bit platforms does not index my PDF files with Digital Sign, why?

hi Phillip
i am not sure what you mean
I downloaded the ifilter and installed it
then configured everything as shown in the pdf file
I tried indexing from scratch exactly as i did successfully in the other computer
and got some errors in the log file
i checked the sql server log and the event viewer logs and got :
Error '0x80004005' occurred during full-text index population for table or indexed view '[Pirsumim_ext_ck].[dbo].[T_PUBLICATIONS]' (table or indexed view ID '2073058421', database ID '14'), full-text key value 0x0000027A. Attempt will be made to reindex it.
The component 'PDFFilter.dll' reported error while indexing. Component path 'C:\Program Files\Adobe\Adobe PDF iFilter 9 for 64-bit platforms\bin\PDFFilter.dll'.
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Changing the status to MERGE for full-text catalog "Pirsumim_ext_catalog_ck" (5) in database "Pirsumim_ext_ck" (14). This is an informational message only. No user action is required.
Informational: Full-text Auto population initialized for table or indexed view '[Pirsumim_ext_ck].[dbo].[T_PUBLICATIONS]' (table or indexed view ID '2073058421', database ID '14'). Population sub-tasks: 1
the same dll worked fine in another computer...
how can i see more details what is wrong with this dll ?
meidad

My Podcast Episodes are NOT Indexing in iTunes.

Hello all!
Thank you in advance for the help of this great community.
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2.) URL is live and works:
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3.) Hosting at Libsyn is working fine too.
4.) Subscribers can download fine.
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https://itunes.apple.com/us/podcast/zen-virtual-assistants-podcast/id912879481
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Sincerely,
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Hello there,
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Thanks!

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TREX not indexing

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