Trex is not indexing Outlook messages .msg

Hi Everybody,
Does anyone know why TREX is not indexing .msg (Outlook mail) files?
In [Help.sap.com|http://help.sap.com/saphelp_nw04s/helpdata/en/55/cb634114b78047e10000000a1550b0/frameset.htm] it says it should be supported...
Any ideas?
Thanks in advance,
Fede

Thanks Raghu!
You solved my problem!!
The definitive solution was:
In portal (SysAdm > SysConf > KM > CM > Utilities > MIME Types) I've added this settings:
Name "msg"
Default Extension ""
Extension "msg"
Locale ""
MIME Type "application/vnd.ms-outlook"
Resource Bundle File ""
Resource Key ""
In <disk_drive>:\usr\sap\trex_<instance_number>\TREXValidMimeType.ini, I've added the following rows:
application/vnd.ms-outlook
message/rfc822
Now TREX is indexing .msg outlook files!
Thanks Again,
Fede

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