Tried opening my Mac in safe mode SMS mode. And pram mode. It acts like it is going to start up the gets about 10 percent through the grey start up box and then suts down

Tried opening my Mac in safe mode SMS mode. And pram mode. It acts like it is going to start up the gets about 10 percent through the grey start up box and then shuts down. Any other thoughts? Thanks

Douglaslouis,
which model Mac do you have, and which version of OS X is installed on it?

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Hey HJA96,
Thanks for the question. I understand that your MacBook Pro is booting to a gray screen. The following article addresses this symptom, and provides relevant troubleshooting information:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Some of the steps included:
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Every time I go to download it, it gets about 97% of the way and then says there's an error.

Every time I go to download it, it gets about 97% of the way and then says theres an error.
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[email protected]

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http://support.apple.com/kb/HT2426

Tried opening my Mac in safe mode SMS mode. And pram mode. It acts like it is going to start up the gets about 10 percent through the grey start up box and then suts down

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