Tried to restore iPhone 3G - error 1015

I bought a second hand iPhone 3G. It worked fine but had all kind of personal info on it. Wanted to restore to original settings via iTunes, but now I keep getting an error message: 1015 and the phone is not functional any more. It merely shows the charger cable and indicates that I need to reconnect with iTunes. I tried several times, alway get the message: an unnknown error ocurred: 1015

Check this support document http://support.apple.com/kb/TS3694, however the 1015 error generally relates to jailbroken phones or ones where someone is trying to downgrade or install software that is not the latest version.

Similar Messages

  • TS3694 my iphone 3g synch it self after i connect to the computer and now it says restore the software after i tried to restore it says error 1015 plz any one can help

    if there is any who can help u welcome

    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.
    http://support.apple.com/kb/HT3743

  • I have iphone 3gs. i'm trying to update 4.3.5.when 85% complete. it gives a error 1015. Now My iphone is DFU mode. i'm unable to restore. whenever i trying to restore it gives error 1015.

    What Can i do?

    Not sure there's anything you can do.  Your phone is likely permanently damaged from the jailbreaking.
    In any case, jailbreaking violates Apple's warranty on the phone, and eliminates your ability to get help from Apple, including from this forum.  Discussion of jailbroken phones is a violation of the Terms of Use of this forum.
    You'll have to search elsewhere on the internet for answers to your problem.
    Best of luck.
    GDG

  • TS3694 trying to restore iPhone 3G 4.2.1 in the same virgin but in the last i get iPhone could not restored .an unknown  error occurred (1015)

    hi every body
    trying to restore iPhone 3G 4.2.1 in the same virgin but in the last i get iPhone could not restored .an unknown  error occurred (1015)
    any body can help me
    thanks

    I would like to know if there is a better to fix this since this iphone has been jailbroken. Google search only shows stuff that talks about installing software that has to do with jailbreaking. I just need to restore back to normal.  Thank you!
    deggie wrote:
    Google "Error 1015 iPhone" and you will find a remedy.

  • HT201210 dose someone has any idea about error 1015 when trying to restore iphone iOS?

    Dose someone has any idea about error 1015 when trying to restore iphone iOS?

    Error 1015 means the phone was jailbroken. You can not get help here.

  • TS3694 I am getting 1015 error message when trying to restore iphone 3Gs

    I am getting error message when trying to restore iphone 3gs

    If this is your phone, it appears that you had either loaded the iOS 7 beta on it and it is now expired or you are not trying to restore the phone correctly. Did you attempt to update using something other than the standard procedure in iTunes? You cannot install a custom iOS file.

  • TS3694 cant restore my iphone has error 1015 what that means?

    how can i restore my iphone says error 1015 what this means?

    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694

  • I have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    When you restore, which error # appears?

  • HT201413 my iphone 3G won't restore because of error 1015

    iphone 3G won't restore because of error 1015 please help

    Hello, nanipan. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that you may find helpful with this issue. 
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Cheers,
    Jason H. 

  • TS3694 getting error message 3194 when trying to restore iPhone

    Trying to restore iPhone after iOS7 failure and getting 3194 as error message.
    Any ideas please?

    See:
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    How to Fix iTunes Error 3194?
    Fix Error 3194 from iTunes during iPhone restore

  • HT201210 iam getting a error message code of 3194 when trying to restore iphone 4 on itunes

    iam getting a error message code of 3194 when trying to restore iphone 4 on itunes

    http://support.apple.com/kb/TS3694

  • Error whilst trying to restore iphone 5

    iphone error 21 whilst trying to restore iphone a number of times.
    HELP

    Hello, _sara. 
    Thank you for visiting Apple Support Communities.
    Here are the steps I would recommend going through for error 21.
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm yoursecurity software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Cheers,
    Jason H.

  • I am trying to restore iphone 3gs i got the iphone "iphone" could not be restored. an unknwon error occurred (-1).

    i am trying to restore iphone 3gs i got the iphone "iphone" could not be restored. an unknwon error occurred (-1). on iso5.1
    Message was edited by: kaushal.info

    http://theiphonewiki.com/wiki/index.php?title=ITunes_Errors

  • HT201210 trying to restore iphone but it wont let me saying error

    trying to restore iphone and its saying error

    If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694
    If you're not able to restore the device, this one might help: http://support.apple.com/kb/HT1808
    Using that last article will erase everything on the device, so make sure you have a backup!
    Good luck

  • I have been given an Apple 3G which is in jailbreak.  After restoring and updating my phone will not accept any updates or restoration. Unknown error 1015. Please help!

    I have been given an Apple 3G which is in jailbreak.  After restoring and updating my phone to get rid of jailbreak the iphone will not accept any updates or restoration. Unknown error 1015. Please help!  I am new to all this and want to start using the phone legitimately.

    I believe from the situation you describe your iPhone 3g has the iPAD baseband 6.15.00 which is interfering with iTunes. Remember Apple does not allow downgrade of software typically. The current 3g firmware 4.2.1 has a baseband 5.15.04 which is lower than, what I believe your baseband is of 6.15.00. So to install the current 3g firmware 4.2.1 would actually be a baseband downgrade, which iTunes will not allow. So to fix your iPhone you will have to search the Web like diesel vdub said. There are no parts to buy and your iPhone will work again I promise.

Maybe you are looking for

  • Log miner end-of-file on communcation channel

    Hi, I'm trying to use log miner but when I perform a select from the v$logmnr_conents table such as select operation from v$logmnr_conents where username = 'FRED' I get a ORA-03113: end-of-file on communcation channel. the trace files given no inform

  • How do I check if my month to month membership renewal request went through?

    I find the interface for renewal hard to follow. What exactly do I have to do to renew a month to month membership, and how do I know if the renewal is being processed. I'm asked to update my credit card info, it looks good and I hit ok. Does this me

  • Editing Metadata in PSB files

    My production artist brought this to my attention: He is unable to add metadata to PSB file formats through Bridge (we are currently using CS4). Has anyone else experience this issue? Is XMP for this format not supported in CS4? Any ideas on how to w

  • Change data capture problem?

    Hii, i am getting the following error when trying to execute the following procedure. SQL>execute dbms_cdc_subscribe.create_subscription(- change_set_name => 'SYNC_SET',- description => 'This subscription is used for testing',- subscription_name => '

  • OIM and disabled objects

    when a disabled user is re-enabled in OIM , it automatically re-enables all the users disabled objects . is there any way to customize or turn off this behaviour . i would like the reneabled users to get his resource objects freshly provisioned