Triger extract is not working for USERDETAILS object.

Dear MI experts,
I am doing custom client integration. In that we have faced a problem.
Trigger extract is not working for USERDETAILS object in SWCV SAP BASIS 7.10.
1. I have assign the SWCV SAP BASIS 7.10, user define SWCV to device.
2. I have checked the SMQR all queues(extract queues) are in register mode.
But if I delete the users and reassign the same user, then it is sending deletes and insert to the outbound queue.
please help to resolve the issue.
Regards
lakshman balangu

Dear ananth,
Thanks for ur replay.
Actually as soon as the device is registered, automatically the USERDETAILS and USER_AUTHORIZATION Objects should
go to the Outbound queue from the pending extract
I have tried what you have suggested.
1.I have taken device which is in initial state and I have assigned the 'user' and 'user define SWCV'.
2.I have register the devices with my custom client. After that also SWCV SAP BASICS 7.10 not become operational and automatic extract not happend for USERDETAILS.
my doubt is, any thing i need to send from client to make SWCV SAP BASICS 7.10 operational?
(or) is it problem with system?
Regards
lakshman balanagu

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Varad,
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